uaa student success initiatives - university of alaska system · 2019-03-25 · vice provost for...
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UAA Student Success InitiativesClaudia Lampman, PhD.
Vice Provost for Student Success
Valerie Robideaux, M.Div.Director, First Year Student Advising & Success
Core Values
•Student Success
•Excellence
•Access
•Affordability
Vice Provost for Student Success
• My role is to:
• create a sense of urgency around student success by educating our campuses about what our students need
• implement initiatives to improve retention and graduation rates
• help more UAA students persist and complete their educational goals
First-time, Full-time Bachelor’s Degree-Seeking at all UAA campuses
2012 Cohort n=1006
70.9%57.5%
10.5%31.4%
All UAA Bachelors
2nd Fall retention
3rd Fall retention
4-year graduation
6-year graduation
I applied to college…
What’s my major and what courses should I take?
• Overwhelming number of options:
• 60 bachelors degrees
• 30 associates degrees
• 20 undergrad certificates
• 1,000 undergrad courses each semester
Declared Majors Fall 2018
Pre-major Nursing Science (12%)
Exploratory/Undeclared (8%)
Biological Sciences (6%)
Pre-major Health Sciences (4.4%)
Psychology (4%)
Civil Engineering (3.6%)
Computer Science (3.4%)
Management (3%)
Many students are switching majors
Returned Year 1 Returned Year 2
Returned in Same Major73%
Returned in Different
Major27%
Returned in Same Major54%
Returned in Different
Major46%
Major Switching Bachelor-Seeking First-time Freshman
Many students seeking Bachelors degree do not enter GER-ready
Place into GER-level Math (39.5%) Place into GER-level Writing (47.3%)
Nationwide – 63% of high school students are not ready for college-level math and/or writing.
Many students are taking the wrong courses
BIOL A111
Placement into: Enrollment Pass Rate # Students not Passing
GER-level WRTG and MATH 33 75.8% 8
GER-level WRTG and Pre-GER MATH 128 64.1% 46
GER-level MATH and Pre-GER WRTG 20 60.0% 8
Pre GER-level WRTG and Pre-GER MATH
80 25.0% 60
Total 261 56.2% 122
For the students who were not GER-ready (n=114), $96,672 in tuition (resident).
Excess credits and time to degree
152
Average credits to degree
10.5
Average terms to degree
6.8
Average years to degree
Bachelor’s Degree Statistics: 2012-2018
UAA students were…
• Receiving little or no guidance beforechoosing majors and first courses
• Switching majors too many times
• Taking excess credits
• Taking and failing too many classes
• Dropping out too often
• Taking a long time to graduate
• Not graduating at all
Assessing the Data: Student Success Solutions
Give our students a consistent academic advising experience that is focused on retention, persistence, and completion (Advising Alignment Initiative)
Give our academic advisors the best tools to help students stay on track (Seawolf Tracks)
Give each new student a clear road map for their first year (Academic Pathways Initiative)
Give each new student a personal and virtual guide (First Year Student Advising & Success and Seawolf Tracks mobile app)
Work with faculty to help incorporate academic supports to help students complete classes – particularly high DFW/high enrollment courses
First Year Student Advising & Success
“People will forget what you said.
People will forget what you did.
But people will never forget how you made them feel.”
–Maya Angelou
To make every first year student feel
welcome, connected, and prepared.
Developing a Mission for the Program
Spring ‘18 Summer ‘18 Fall ‘18 Spring ‘19
Staffing• Hired FYSAS Director• Posted FYA position
description & assembled search committee
Staffing• Conducted 24 interviews and
filled seven FYA positions
Staffing• On-boarded 7 FYAs• Set up physical location• Hired a FYA for Alaska Native
Student Success
Student Outreach• FTF withdrawal reports• Pre/Tier 1 faculty referrals• FTF Spring registration
Staffing• Semi-annual performance
reviews
Events• Howl Days (April, May)
Student Outreach• FTF Spring registration• FTF Res-Life < 2.0• FTF withdrawal reports• FTF AR holds• Pre/Tier 1 faculty referrals• Caseloads by Pathways
1500 + student interactions
Events• Hosted drop-in Advising &
Registration daysEvents• Spill Your Ink: A Tattoo
Storytelling Event• Open House
85% 40 training events
of August interactions occurred between
8/20-8/31
FYSAS Development Timeline
• Advisor Assignments
• Proactive outreach
Admitted
• Orientation with advising & registration
Enrolled• Proactive caseload
management
• 2nd semester registration
Engaged
• Transition to college advising
Retained
FYSAS Advising Workflow
FYSAS Next Steps
Proactive Outreach and Assessment
Assign Advisors to New Students per Pathway
Advise Based on Academic Pathways per Placement
Award First Year Advisor Certifications
Academic Pathways
Goals of Academic Pathways
• Improve the way we advise incoming, under-prepared students
• Make major and course choice less overwhelming
• Reduce major switching, excess credits, and time to degree
• Expose students to multiple career options within the pathway through courses (e.g., HLTH A151, BA A151, ENG A151) or advising
• Provide structured maps tailored to a student’s level of preparation and area of interest
• Maximize chances of success in first year courses
• Help students choose the best major after some exposure to the disciplines in the pathway
• RETENTION!
Academic Pathways – Customized First Year Course Maps
Academic Pathways: Next Steps
Assess Academic Pathway Success
Launch Academic Pathway Advising in April 2019
Create Academic Pathways for Associate Degrees in Fall 2019
Training First Year Advisors and College Advisors in February and March 2019
EAB Student Success CollaborativeSeawolf Tracks
Spring ‘18 Summer ‘18 Fall ‘18 Spring ‘19
Assembled Teams Mobile App Development
Data Validation
App Promotion to New Students App Appointment Scheduling
App Promotion to All Students
Progress Reports Pilot
SWT Mobile App | Key Success Factors: Hiring part-time development help Communications team Targeting new students first
EAB Integration Timeline
Onsite Preview Advisor Trainings
Banner Assignment Cleanup
Appointment Campaign Pilot
Coordinated Care Trainings
SWT Navigate | Key Success Factors: Phased rollout Banner assignment accuracy Multiple training opportunities Assembling “advising leads” Monthly usage update to Deans
Academic Advisor Adoption
41 Academic Advisors 9,027 Appointments 9,474 Appt. Reports
0
5
10
15
20
25
30
35
September October November December January February
Number of Advisors
0
500
1000
1500
2000
2500
3000
Student Count Appointments Reports
Advisor Usage of Features
September October November December January February
Progress Reports Pilot
0
100
200
300
400
500
600
700
Week 2 Week 4 Week 6
Quick Glance
Evaluations Sent Responses At-Risk
Week 2: Attendance/Engagement Concern
Response (68%)
Week 4: Academic Performance Concern
Week 6: At Risk of Failing Concern
At-Risk (18%)
Response (95%) At-Risk (15%)
Response (88%) At-Risk (15%)
6 Faculty Members 12 Sections 600+ students
Seawolf Tracks: Next Steps
Student Mobile App Categories and Targeted “To-Do’s”
Re-Enrollment Advising Campaign: April 2019
Progress Reports & Early Alerts: high D/F/W, high enrolled courses for Fall 2019
Coordinated Care Units: UAA Student Support offices, Community Campus Advising offices, Spring 2019
Academic Advising Alignment
11 Colleges and Programs
includes faculty, professional, and hybrid advisors
Advising takes place in the five colleges, First Year Student Advising & Success, Middle College programs, athletics, transition advising and support offices.
Each program has one or more advising structures, models, and practices.
College of Business &
Public Policy
College of Health
College of Arts & Sciences
Community & Technical College
College of Engineering
First Year Student Advising & Success
Middle College Programs
Honors College
Athletics
Transition Advising: Support
Transition Advising:
Exploratory
UAA’s “Shared-Split” Advising Structure
Academic Advising Steering Committee
To provide strategic direction, policy recommendations, and implementation strategies that support student success through consistent and comprehensive advising across UAA.
15 Members Advising Leads & Advisors 2 Community Campuses
AASCCHARGE
Memos of Collaboration between Colleges/programs and
OAA will enable…
Academic Advising Standardization
Consistency: Establishing standards for hiring, training, and advancement
Accountability: Establishing common expectations, evaluations, policies and procedures
Assessment: Establishing common learning outcomes, metrics, benchmarks, and annual reports
Communication: Establishing a centralized team, monthly newsletters, and resource library
Academic Advising Standardization: Next Steps
Establish Memos of Collaboration with each college
Create Training and Professional Development Program for Academic Advisors
Set Common Seawolf Tracks Campaign Calendar
Solidify Academic Advising Roles & Responsibilities
Faculty Role in Student Success
Faculty Role in Student Success
Faculty Forums Fall 2018
Partner with CAFÉ on workshops focused on building connection, collaboration, and active
learning into courses
Who are today’s UAA students (Gen Z, nontraditional, part-time, commuter, working 25+
hours per week)?
“Small Things that can Make a Big Difference”
Faculty Intensive May 2019
Partner with CAFÉ to target High Enrollment/High DFW Courses
Day-long faculty intensive for Spring teaching academy
Augmenting courses with best-practices for academic support, including supplemental instruction, early alerts & progress reports,
embedded peer-to-peer assistance
Textbook Transformation Fellows Summer 2019
OAA partnering with AI&E on fellows program
Fellowship supports faculty by providing resources to redesign courses using Open Educational Resources (OER) or other no-cost materials.
Engage within a learning community by contributing resources, collaborating, and
providing feedback to peers
Thank you to all of our colleagues who are making a difference in the lives of our
students!
Core Values• Contagiously Collaborative
• Next-Level Helpers
• Compassionate Responders
• Eager Educators
• Constant Cheerleaders
• Proactive Communicators
Hiring Priorities
× Academic advising experience× Post graduate education× Years of experience post Bachelor’s
Passion for student success Willingness to initiate conversations Active listening skills and empathy
Search Committee Ethos: We can train higher education theory and
practices of academic advising. We can’t train empathy, initiative, and a
desire to work with students.
Developing a Team of Advisors
2019-2020 UAA’s New Student Outreach and Transition is teaming up with First Year Student Advising & Success to provide one-day, event based orientation and registration for new students.
These “Howl Days” events will be: Accessible to any new student
Academic Pathway focused for first-time freshman
Required for course registration
2018-2019FYSAS hosted drop-in Advising & Registration Days throughout the summer.
These events allowed 200+ students to conveniently:
Meet with WRTG and MATH placement specialists
Verify enrollment status
Meet with an advisor & register
Consult with Financial Aid
FYSAS Event-Based Advising & Registration
FYSAS College Advisement Transition Plan
Bridge Plans
Vision and Values
FYSAS New Advisor Training
FYSAS Program Orientation Campus Tour
New Student Orientation Clifton Strengths Finders
Electronic Tools
Student Support Services
Interstate Passport General Ed and AA Program Creating a Flipped Advising Approach Federal Policy Update Your Guide to Re-Enrolling Lost Students
Storytellers for Change Honors College Department of Writing Department of Quantitative Studies Department of Communications
College Advisor Shadowing Academic Pathways Forum Academic Pathway Assignment Orientation/Registration Peer Evaluations
Banner- Student EAB: Seawolf Tracks
Degree Works UAOnline
Academic Advising & Student Success
Multicultural Center Native Student Services Military & Veteran Affairs Health & Counseling Center Disability Support Services
Financial Aid Registrar TRIO Student Support National Student Exchange Residence Life
CARE Team Career Exploration & Services Career Coach Study Abroad AKCIS
Advisors in each College
Centralized first year advising• Academic Pathways• Advising & registration at Howl Days
Professional Advisor Committee
Common Technology • Banner• Seawolf Tracks• DegreeWorks
Advisor Assignments
Evaluating the Shared-Split Approach
How do we bridge this gap?
× Position titles, descriptions and pay
× Training, certification, and professional development
× Learning outcomes, metrics, and assessments
× Internal processes and procedures
× Consistency in the student experience
× Communication and feedback