Identifying Types of ConflictDevika SammyCertified Mediator, Trinidad &

TobagoCivil-Non Family and Family

Matters

15th May 2016

Objectives

At the end of the presentation, participants will be able to:1. List the four (4) different types of conflicts outlined in

the course material

2. Explain in your own words how interpersonal conflict differs from other types of conflict using at least two (2) differences.

3. Identify interpersonal conflict amongst various scenarios provided, while working in groups of two (2).

What is Conflict?

Conflict is a struggle between or among parties who hold a perception that their goals are incompatible.

Key words: Perceptions Goals are incompatible:

Types of conflict

1. Interpersonal Conflict

2. Intrapersonal Conflict

3. Intergroup Conflict

4. Intragroup Conflict

Types of conflict

Interpersonal- between two persons

Intrapersonal- within oneself

Intergroup- between teams

Intragroup- amongst team members

Types of conflict

Inter between/ among

Intra within/ inside

Personal involve self

Group several people

Evaluation

1. List the four (4) types of conflicts discussed.

Interpersonal Conflict

Conflict which occurs between two (2) individuals

Caused by differences in people (e.g. personality)

It is normal Helps personal growth Successful resolution makes

relationships stronger

Interpersonal Conflict

Interpersonal conflict

Evaluation

1. Explain at least two (2) ways in which interpersonal conflict differs from the other types of conflict.

2. Working in groups of two(2) indicate if each of the following scenarios are interpersonal conflicts or not.

Scenario # 1

Scenario # 2

Scenario # 3