type of system and is competitive advantage soetam rizky
TRANSCRIPT
Type of System andIS Competitive Advantage
Soetam Rizky
Type of System
Strategic Level
Management Level
Operational Level
Type of System
Major Type
Transaction Processing
Systems
Management Information
System
Decision Support System
Executive Support System
Type of System - TPS
• Basic business systems that serve the operational level
• A computerized system that performs and records the daily routine transactions necessary to the conduct of the business
Type of System
Major Type
Transaction Processing
Systems
Management Information
System
Decision Support System
Executive Support System
Type of System - MIS
• Management level
• Inputs: High volume transaction level data
• Processing: Simple models
• Outputs: Summary reports
• Users: Middle managers
Type of System - MIS
Type of System
Major Type
Transaction Processing
Systems
Management Information
System
Decision Support System
Executive Support System
Type of System - DSS
• Management level
• Inputs: Transaction level data
• Processing: Interactive
• Outputs: Decision analysis
• Users: Professionals, staff
Type of System - DSS
Figure 2-7
Type of System
Major Type
Transaction Processing
Systems
Management Information
System
Decision Support System
Executive Support System
Type of System - ESS
• Inputs: Aggregate data
• Processing: Interactive
• Outputs: Projections
• Users: Senior managers
Type of System - ESS
• Top Level Management
• Designed to the individual senior manager
• Ties CEO to all levels
• Very expensive to keep up
• Extensive support staff
Before we continue….
TPS, DSS, MIS or ESS that we must build first ?
The Dimensions of Competitive Advantage
Strategic advantage has a fundamental effect in shaping the firm’s operations.
Tactical advantage is when the firm implements a strategy better than its competitors.
Operational advantage deals with everyday transactions and processes.
Management Information Systems, 10/e Raymond McLeod and George Schell
16© 2007 by Prentice Hall
Strategic Planning for Information Resources (SPIR)
• Chief Information Officer (CIO)• Chief Technology Officer (CTO)• Strategic Planning– Enterprise–executive committee– Business areas–resources for human,
information, financial, marketing, manufacturing
Management Information Systems, 10/e Raymond McLeod and George Schell
17© 2007 by Prentice Hall
The SPIR Approach
• Concurrent development of strategic plans for information services and the firm so that the firm’s plan reflects the support to be provided by information services.
• The IS plan reflects future demands for systems support.
Management Information Systems, 10/e Raymond McLeod and George Schell
18© 2007 by Prentice Hall
Strategic Planning for Information Resources
Management Information Systems, 10/e Raymond McLeod and George Schell
19© 2007 by Prentice Hall
Core Content of a Strategic Planning for Information Resources
• The objectives to be achieved by each category of systems during the time period.
• The information resources necessary to meet the objectives.
Quick Summary
TPS, DSS, MIS or ESS ?
Competitive advantage using strategic IS
Aligning IS and business strategy
Questions / Comments ?