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2012-2013 Strategic Plan Report 11.12.13 Page 1 Tyler Junior College 2011-2014 Strategic Plan Timeline 2012-13 School Year Goal 1 GOAL 1: Build Pathways to Student Success OBJECTIVE 1.1: Effective and Innovative Instructional Strategies INITIATIVE 1.1.1: Redesign Developmental Math Curriculum (ATD Priority 1a) Action/ Strategy Owners Description (if needed) Key Performance Indicators (if applicable) Begin Date Completion Date/Status Alternative instructional design methods (Modularization, Mastery Learning, etc. Lisa Billie DMTH 0311 and DMTH 0312 curriculum will be offered in a series of 5 self-paced computer modules supplemented with individualized instruction. Mastery levels must be met in order to progress through the modules Improve Developmental Math II success rates by 2% per year Student success rates dropped 5.7% from Fall 2011 to Fall 2012 in DMTH 0312 Improve Developmental Math I success rates by 2% per year Student success has been established at 29.6% for Fall 2012, the first year of implementation of modularization at this level (DMTH 0311) Increase % of students transitioning to college level math by 2% per year Successful student transition to Fall 2011 Fall 2012 Fall 2011 On-going On-going On-going

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2012-2013 Strategic Plan Report 11.12.13 Page 1

Tyler Junior College

2011-2014 Strategic Plan Timeline

2012-13 School Year

Goal 1

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.1: Effective and Innovative Instructional Strategies

INITIATIVE 1.1.1: Redesign Developmental Math Curriculum (ATD Priority 1a)

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Alternative instructional design methods (Modularization, Mastery Learning, etc.

Lisa Billie

DMTH 0311 and DMTH 0312 curriculum will be offered in a series of 5 self-paced computer modules supplemented with individualized instruction. Mastery levels must be met in order to progress through the modules

Improve Developmental Math II success rates by 2% per year Student success rates dropped 5.7% from Fall 2011 to Fall 2012 in DMTH 0312 Improve Developmental Math I success rates by 2% per year Student success has been established at 29.6% for Fall 2012, the first year of implementation of modularization at this level (DMTH 0311) Increase % of students transitioning to college level math by 2% per year Successful student transition to

Fall 2011 Fall 2012 Fall 2011

On-going On-going On-going

2012-2013 Strategic Plan Report 11.12.13 Page 2

college level math increased 16.2% from Fall 2011 to Fall 2012 for DMTH 0312. DMTH 0311 has established a success rate of 54.9% for the first year of implementation

Math diagnostic testing for placement into modules

Lisa Billie

Students will take a diagnostic pre-test at the beginning of each module. The pre-test will determine which objectives the learner must complete within that module prior to post-testing

Improve Developmental Math II success rates by 2% per year Student success rates dropped 5.7% from Fall 2011 to Fall 2012 in DMTH 0312 Improve Developmental Math I success rates by 2% per year Student success has been established at 29.6% for Fall 2012, the first year implementation of modularization at this level (DMTH 0311 Increase % of students transitioning to college level math by 2% per year Successful student transition to college level math increased 16.2% from Fall 2011 to Fall 2012 for DMTH 0312. DMTH 0311 has established a success rate of 54.9% for the first year of implementation

Fall 2011 Fall 2012 Fall 2011

On-going On-going On-going

2012-2013 Strategic Plan Report 11.12.13 Page 3

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.1: Effective and Innovative Instructional Strategies

INITIATIVE 1.1.2: Improve Developmental Math Success (ATD Priority 1b)

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Early Alert Lisa Jaquitta

During first 6 weeks of semester, DMTH professors are to identify and refer students who are not being successful (attendance, grades, etc.) to LSS via on-line submission form. LSS will contact students and provide interventions

Improve persistence and success rate by 2% each year in DMTH 0301/0311 and DMTH 0302/0312 Successful student completion was down .4% from Fall 2011 to Fall 2012

Fall 2011 On-going

Midterm Grade Reports

Lisa Jaquitta

Professors will submit midterm grades via email to LSS. Students with mid-term grade of D or F will be contacted and asked to either create a success plan or take part in PLATO Web Accuplacer test prep modules in order to retest

Improve persistence and success rate by 2% each year in DMTH 0301/0311 and DMTH 0302/0312 Successful student completion was down .4% from Fall 2011 to Fall 2012

Fall 2011 On-going

2012-2013 Strategic Plan Report 11.12.13 Page 4

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.1: Effective and Innovative Instructional Strategies

INITIATIVE 1.1.3: Improve Developmental Student Success (ATD Priority 1c)

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Mandatory STSS 0300 (Study Skills course)

Lisa Billie

Students who test into DMTH 0301/0311 will be co-enrolled in the STSS 0300 course

Improve Developmental Math I (DMTH 0301/0311) success rates by 2% Successful student completion increased by 1.7% from Fall 2011 to Fall 2012 Improve transition rate to DMTH 0302/0312 by 2% Successful student transition to the next level math course decreased by 1.4% from Fall 2011 to Fall 2012

Fall 2011 Fall 2011

On-going On-going

Mandatory STSS 0300 (Study Skills course)

Lisa Billie

Students who test into READ 0311 (formerly READ 0301) will be co-enrolled in STSS 0300

Improve READ 0311 success rates by 2% Student success in READ 0311 has increased 2.5% from Fall 2011 to Fall 2012

Fall 2011 On-going

2012-2013 Strategic Plan Report 11.12.13 Page 5

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.1: Effective and Innovative Instructional Strategies

INITIATIVE 1.1.4: Improve Reading Comprehension (QEP)

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Offer learning community style workshops for faculty regarding assessment practices and the pairing of reading assignments with quizzes and graded journals

Wade Tam

Based on the Learning Community approach, faculty will participate in two 90 minute workshops that provide the following: cursory review of the literature (including videos), online and face-to-face forum discussions, and innovative classroom assessment techniques that promote timely and ongoing feedback to students to promote student engagement and learning in the classroom. Two additional faculty workshops will be led by the QEP Director and will guide the participants in the use of journals and comprehensive quizzes to increase student compliance with reading assignments and reading comprehension. Information for these workshops is based upon recent research (July 2012) by Mary E. Hoeft

Four workshops to be held on formative assessment strategies and the implementation of journals and in-class quizzes to enhance student compliance with reading assignments and improve reading comprehension Four faculty workshops were held – two on formative assessment strategies and two regarding the pairing of reading assignments with journals and quizzes

8/12 12/12

Quest faculty will implement journal assignments and in-class quizzes, paired with

Wade Tam

Faculty will pair journal assignments and in-class quizzes with at least thirty percent of the course reading assignments

At least 80% of the Quest faculty will incorporate journals and quizzes into Quest course classroom instruction as observed by the QEP Director or the Department Chair on

1/13 5/13

2012-2013 Strategic Plan Report 11.12.13 Page 6

reading assignments

the Quest Faculty Teaching Evaluation Rubric 90% of the Quest faculty incorporated journals and quizzes into Quest course classroom instruction as observed by the QEP Director

Students will complete journal assignments and in-class quizzes, paired with reading assignments

Wade Tam

Journals and in-class quizzes will be paired with at least thirty percent of the reading assignments

Student compliance with the journal entries is expected to demonstrate a strong positive correlation to student scores on comprehension quizzes Quest students demonstrated a moderate correlation between compliance with graded journal assignments and comprehension quiz scores with a correlation coefficient of 0.50

1/13 On-going

Students will successfully complete graded journals paired with reading assignments

Wade Tam

Graded journals paired with at least thirty percent of all reading assignments will be assessed using the Quest Rubric for Assessing Journals. Successful students will attain a mean score of at least 75% on journal assignments

80% of students in Quest courses will successfully complete journal assignments 61.3% of students in Quest courses attained a mean score of at least 75% on the journal assignments

1/13 5/13

2012-2013 Strategic Plan Report 11.12.13 Page 7

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.1: Effective and Innovative Instructional Strategies

INITIATIVE 1.1.5: Develop and Implement a Comprehensive New Student Experience (ATD Priority 2a)

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Implement Freshman Interest Groups (FIGs)

Lisa Ashleigh

FIGs are designed to connect FTIC students by common major. FIGs will enroll in linked courses, study together, and participate in campus activities while living in a designated residence hall

Increase the fall-to-fall persistence rate 5% in year 1 for each cohort Fall 2011 to Fall 2012 retention was 47.5% for the FIG groups, while Fall 2012 to Fall 2013 retention was 41.5%, a decrease of 6%

Fall 2011

On-going

Plan faculty and staff development for those interested in forming a FIG

Lisa Ashleigh

Faculty who have been in the FIG program will provide training and act as mentors for those interested in creating new FIG programs

Increase professional development participation by 2% Nothing was done on this

Summer 2012

On-going

2012-2013 Strategic Plan Report 11.12.13 Page 8

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.1: Effective and Innovative Instructional Strategies

INITIATIVE 1.1.6: Develop an Exemplary Honors Program

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Identify and assemble an Honors Advisory Committee

T.J. Select representative faculty from both academic schools of the College to advise the honors coordinator in the decision-making process

At least three faculty will be appointed to the committee, including at least one member from the School of Engineering, Mathematics and Science The committee will received its formal charge from Dr. Metke on 5/6/13. Committee members are: Gene Kirkpatrick (History); Cliff Boucher (Biology); Joan Bruckwicki (English); Jim Sizemore (Physics); Nidia Hassan (admissions); Katie Hall (scholarships); and Ken Murphy (EMS).

9/10/12 2/13 Completed

Design Honors Colloquium course

T.J. Honors Advisory Committee

The Honors Program will add a required readings course with an emphasis on academic enrichment through interdisciplinary and cross-cultural learning which will help to define and unite the Honors cohort

Course will be ready for implementation Fall 2013 Two colloquium courses, PHIL 2289 and SOCI 2289, have been approved by C&I. Master syllabus for PHIL 2289 submitted 8/13. Since SOCI 2289 capstone course will not see its initial offering until spring 2015 (tracking with our first true honors cohort), master syllabus will be developed and submitted

10/12 4/13 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 9

summer 2014

Develop/identify a rubric for approval of courses to be included in the Honors Program

T.J. Honors Advisory Committee

Develop a rubric to include established rules, traditions, or customs to use for certification

Include rubric in Honors Reference Manual assembled Spring 2012 by Cheryl Rogers The Honors Advisory Committee developed the attached rubric, relying largely on literature from the National Collegiate Honors Council (NCHC). See attached.

1/13 3/13 Completed

Identify required faculty development for honors faculty

T.J. Obtain literature and materials to equip honors faculty to teach effective honors courses, motivating students to strive for their greatest potential

Secure/move any funds necessary to procure such materials. By May 2014, 100% of faculty will agree on a satisfaction survey that they are satisfied with their preparation to teach honors courses and serve honors students For FY14, approximately 2% of the Honors Program budget was allocated to professional development. The program bought 2 texts for all faculty and paid for 4 faculty to attend the annual National Collegiate Honors Council conference. In spring, these 4 faculty will host an honors pedagogy workshop for all honors faculty. Faculty survey to be given in Fall 2014

5/14

Identify criteria for selection of high school and current

T.J. Honors Advisory

Rewrite admission criteria for the TJC Honors Program and any relevant Honors scholarship

Honors Advisory Committee will unanimously agree on appropriately stringent criteria for admission to the

9/24/12 2/13 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 10

students Committee awards program As program grows more competitive due to generous scholarship awards, these criteria will be reassessed on an annual basis.

Develop and Implement Recruitment Plan

Charles T.J. Kim Shelby Janna

Use Honors Scholarships, academic enticements, and program perks to recruit competitive high school students and current qualifying students

Determine process of awarding scholarships to incoming students and current Honors students who qualify. Advertise scholarships and other Honors advantages both online and in area schools. Achieve 50% of recruitment objectives Discussions to purchase ACT or SAT scores to target high scoring achievers In August 2013, 102 Honors students were admitted under the new Presidential Honors Scholarship program, which was successfully implemented; 17 Faulconer Scholars were admitted; and 45 students were “re-admitted” to the program as sophomores. Fall 2013 total: 169 Honors Program students

8/27/12 4/13 Completed

Select dormitory to be used as Honors student living and develop plan for an on-campus Honors

Ken T.J.

The Honors program will have an exclusive dormitory on-campus for students. The logistics of renovating and transitioning into Holley Hall

Have a plan ready for implementation in 2013 The 3rd floor of Ornelas B will become the Honors Living and

9/10/12 1/13 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 11

community

need to be discussed and a plan put in place for the 2013-14 academic year

Learning Community

Work with Phi Theta Kappa and the Scholarship Office to recruit current students for Honors Program

T.J. Shelby Gigi

Identify eligible PTK students Gigi will work with IR to pull GPAs of current eligible PTK students and T.J. will contact students. Achieve 50% recruitment of qualifying PTK freshmen PTK provided the Honors Program a list of eligible students; the Honors Coordinator invited these students to apply to the program both via e-mail and in-person at a PTK meeting. Recruitment goal not met; this goal should be reassessed for 2013-14. 0% of the 173 PTK students contacted applied for the Honors Program

9/10/12 3/13 Completed

Hire a full-time professional coordinator to assist the Honors Program Director in the execution of program imperatives

T.J. Due to the program’s growth, an honors coordinator will be needed to assume responsibility over many facets of the program to assist the program director in executing large program imperatives, and to advise and help direct the trajectory of the program

Honors Coordinator should have the experience, interpersonal skills, and wherewithal to adequately meet the demands of the position. Mrs. Jessica Bullock, in consideration of her performance as part-time professional assistant to the program, was promoted to full-time professional coordinator.

5/13 8/26 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 12

Develop and execute an Honors Orientation for incoming freshmen, encouraging honors parent involvement through a reception to provide information about the TJC Parent and Family Association

T.J. Mitch

The Honors Orientation for incoming freshmen will familiarize students with the TJC campus and honors spaces, begin building community, and register students for classes. The parent reception as part of this event will welcome parents and provide them with information about the Honors Program and the TJC Parent and Family Association

Honors students should have dedicated break-out honors-only orientation sessions and social events in addition to participating in the “regular” orientation events with their non-honors peers. Achieve 2/3 (66%) honors student participation at honors orientation. Achieve 15% parent participation at parent reception The Honors orientation was held June 11-12, with the parent reception at Villa Montez on the evening of the 11th

75% (93 of 124) students participated 17% (40) attended the reception

5/13 6/11-12 /13 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 13

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.1: Effective and Innovative Instructional Strategies

INITIATIVE 1.1.7: Develop and Submit New Core Curriculum

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Submit courses for consideration into the new core

Cheryl, Ken Rosemary Clayton

Approval by Department Chair and Dean 76 courses were approved by the respective department chairs and deans

9/1/12 12/12 Completed

Seek input from Registrar, Enrollment Management, IR and advisors on viability and transferability of courses

Jan Andi Janna Jacque

Transferability to the top 8 transfer schools of TJC students Five year enrollment of current core choices Core curriculum currently specified by title in current degree plans Completion rates of current core courses Success rates of students by program

9/5/12 February-March 2013 Completed

Evaluate submissions

General Education Committee General Education Task Force

Score of 3 or 4 in each area of Rationale, Course-level SLOs, General Learning Activities, and Means of Assessment using the Core Curriculum Course Proposal Rubric Considered enrollment trends, successful course completions, degree plan requirements and transferability

10/3/12 October 2012-February 2013 Completed 3/13 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 14

Submit recommended core to College committees and Administration

General Education Task Force Butch Cheryl

Recommended core was submitted for comments to faculty, Curriculum and Instruction Committee, Academic Standards, and Faculty Senate. Core recommendation with background information submitted to Academic Affairs

Comments by faculty, Academic Standards Committee, Curriculum and Instruction Committee and Faculty Senate. Academic Affairs Council, and Executive Cabinet approval

Spring 2013

8/9/13 Completed

Submit recommended core to Board of Trustees

Butch Cheryl

Approval by Board Spring 2013

8/22/13 Completed

Submit recommended core to THECB

Butch

Approval by THECB Fall 2013 In Progress

2012-2013 Strategic Plan Report 11.12.13 Page 15

GOAL 1: Build Pathways To Student Success

OBJECTIVE 1.2: Student Academic Success

INITIATIVE 1.2.1: Identify College and Career Pathways and Appropriate Degree and Certificate Programs for

Publication for Advisement

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Develop documentation and publication materials that identify pathways and appropriate curricula options

Clayton Paul

Maintain school brochure which identifies programs along with associated career pathways; assist in updating the College course catalog to list programs under career pathways related to the State Career Clusters Update the Nursing and Health Sciences TJC web page to better identify associated certificate and degree options and highlight career pathways between certificate and degree programs

School brochures are updated annually in July for distribution in the Fall and Spring; Career Clusters will be added to the course catalog in the future to identify career pathways. This action will be on-going as the course catalog is updated yearly A link to an overview of Nursing and Health Sciences programs of study will be on the NHS main page. A link to a health related careers pathways page will be visible on the NHS main page http://www.tjc.edu/info/2004131/nursing_and_amp_health_sciences/507/health_care_careers http://texashotjobs.org/default.aspx

9/1/12 On-going; Updated yearly 3/1/13 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 16

Train College personnel on career pathways

Clayton Paul

Develop and provide training Develop and provide training as needed with advisors

Discussion identifying pathways at department chair meetings Schedule meetings with ISDs and upper level universities to develop pathways Incorporate career pathway instruction with new program advisors. See attached NHS Advising Manual. Manual is supplemented with degree plans and updated yearly. Advisors also visit program areas and routinely attend admissions committee and advisory committee meetings to learn about each career area within NHS.

9/1/12 10/19/12 12/6/12; 1/17/13; 2/4-2/6/13; 4/5/13; 4/11/13; On-going 1/1/13 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 17

GOAL 1: Build Pathways To Student Success

OBJECTIVE 1.2: Student Academic Success

INITIATIVE 1.2.2: Improve Student Retention and Graduation

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Each academic unit will review and analyze retention data for its offerings and report to Academic Affairs Council where improvements have been made and where improvements must be made in subsequent semesters

Clayton Paul Rosemary Ken

Utilize Early Alert Monitoring System to reach out to provide assistance to students in jeopardy of failing; supportive assistance in advising from faculty’ referral to student services where appropriate Place retention data and analysis on department chair meeting agendas; review processes employed such as FENSS (Faculty Ensuring Nursing Student Success) within departments to ensure early retention efforts are initiated. Report to Academic Affairs Council with results Compare retention data and success rates for MATH 1314 against the new 4 hour MATH 1414 starting in Fall 2013 Compare retention data and

During the fall 2012 semester 21 students were referred (4 students earned a B or above; 11 failed; 6 withdrew). There were 16 students referred in Spring 2013 (12 failed; 4 withdrew) Minutes of NHS department chair meetings document discussion of retention issues, data, and analysis. Documentation of a report to Academic Affairs Council regarding retention data will be created See attached agenda/minutes of 11/30/12, NHS Dept. Chair Meeting, Academic Affairs meeting minutes of 3/16/13 and copy of retention report 2-5% increase in retention data and success rates for new MATH 1414 and revised ENGL 1301

9/1/12 12/13

On-going 3/6/13 Completed Will not have data until the end of Spring 2014 semester

2012-2013 Strategic Plan Report 11.12.13 Page 18

success rates for newly revised ENGL 1301 starting n Fall 2013 with data from AY 2012-13 for “old” ENGL 1301

Identify students within 3-9 hours of graduation and encourage them to enroll and complete their degrees

Clayton Paul Rosemary Ken

Provide students within 48 hours of completion first opportunity to register (Mini-registration targeting these students); identify students who did not complete degree before transferring to universities and encourage reverse transfer for completion Continue to perform degree audits to ensure each student understands what courses are needed to complete a certificate or degree Identify students majoring in Mathematics and English and use the BRM tool from Banner to notify and encourage students to complete their degree requirements. Follow up with a different second form of communication.

Promotion of mini-registration dates by faculty advisors to students; utilize student retention and tracking documentation each semester to identify those close to graduation Degree audits performed on each NHS student. Letters to be sent to each student who has applied for graduation but has not met requirements. Documentation: See attached degree audit letter examples provided by the NHS Advisement Office. 5-10% of those students majoring in Mathematics and English contacted will complete their degree.

9/1/12 Fall 2013

On-going 12/1/12 Completed Will not have data until the end of the Spring 2014 semester

Identify group of Janna Identify cohort and send Identified fall 2012 cohort of Fall 2012 May 2013

2012-2013 Strategic Plan Report 11.12.13 Page 19

students that are TSI complete and have completed 47 or more hours of college credit courses

Andi Jan

correspondence asking them to come in for a degree audit and to meet with an advisor to facilitate December 2012 or May 2013 graduation

students with 47 college level hours who were TSI complete. Sent email to students notifying them of their hours completed and directing them to an Academic Advisor. 20% of those contacted will graduate in Academic Year 2013 Of the 2,491 students identified for this priority advising, 23% received an award. That 23% is comprised of 443 degrees and 131 certificates

2012-2013 Strategic Plan Report 11.12.13 Page 20

GOAL 1: Build Pathways To Student Success

OBJECTIVE 1.3: Student Development

INITIATIVE 1.3.1: Implement a Co-Curricular Transcript

Action/ Strategy

Owners Description (if needed)

Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Contact departments and organizations along with students to utilize the co-curricular transcript

Lauren Create a location on TJC’s website to increase students’ and organizations’ awareness of the service. This would include the brochure and request form. Create a brochure for students and organizations to provide information about the program. Create a digital form for students to submit requests for transcript. (See attached draft)

Currently in the process of getting this added to the website with marketing department under the htttp://www.tjc.edu/clubsOrgs page. This will include the attached request form, description and FAQ’s. A brochure has been created for CSLI office and a section has been added regarding CCT Please see attached for recent CSLI brochure Once webpage has been created, we will have a jot form for students to request CCT online. This will allow the ability to easily track the number of requests per semester Having this feature will create an easier way to track the number of requests per semester.

May 2013

In Progress

2012-2013 Strategic Plan Report 11.12.13 Page 21

GOAL 1: Build Pathways To Student Success

OBJECTIVE 1.3: Student Development

INITIATIVE 1.3.2: Develop a Communication Plan for Student Engagement Activities and a Centralized Location for

Data Collection

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date Completion Date/Status

Develop guidelines for department and organizations to report their student engagement activities

Lauren Researching software companies that will streamline paperwork and communication among organizations such as Symplicity that has already been purchased by the College Also looking into other programs such as OrgSync and Collegiate Link

After many on-campus presentations and webinars, OrgSync is the preferred software for this action. It can streamline forms, handle SSFAC distribution, allow students to join organizations and make is easier all around for student clubs and organization members and those seeking to join an organization. We are looking into creating a proposal for possible funding of software

9/1/12 On-going

Centralize reporting of student engagement activities

Lauren Software will have reporting capabilities for activities. As of right now, this is being communicated only verbally at monthly meetings amongst organizations

OrgSync software also provides card swiping system to be able to record and track students’ attendance using student IDs. It also provides a calendar option for events and meetings of clubs and organizations that might not be appropriate or open for general population on main TJC campus calendar

9/1/12 On-going

Centralize coordination of student

Lauren Software should also have reporting capabilities for community service

With this software having card-swiping abilities and an online membership roster of clubs and

9/1/12 On-going

2012-2013 Strategic Plan Report 11.12.13 Page 22

engagement activities with the community

organizations, students will be able to have a more accurate CCT without all of this information having to be manually inputted as it is today

2012-2013 Strategic Plan Report 11.12.13 Page 23

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.4: Academic Space Utilization

INITIATIVE 1.4.2 Explore Options for providing Real Time Scheduling Information to Deans and Provost

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date Completion Date/Status

Review reports currently being produced

Tom Review current space and requested space with Deans and Provost

Room assignment rules are maintained in RoomScout

Spring 2012 Fall 2013 Completed

Determine what reports can be created in RoomScout

Tom Actively working in RoomScout to view and understand canned reports. COGNOS reports are used to fill gaps in RoomScout’s canned reports.

Spring 2012 Fall 2013 Completed

Develop reports that address gaps in the current reporting process

Tom Based on scheduling process and room utilization, gaps are determined.

Spring 2012 January 2013 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 24

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.4: Academic Space Utilization

INITIATIVE 1.4.3 Redefine and Reconfigure Existing Interior Spaces

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date Completion Date/Status

Perform an audit of existing classrooms as to size, type, equipment, etc.

Tom All classroom sizes were compared to the report provided by Mike Craig. Adjustments were made in RoomScout and Banner

Spring 2012 Fall 2013 Completed

Investigate alternative classroom arrangements to maximize occupancy and teaching efficacy

Tom Fall 2013 – RoomScout was used to optimize classrooms in most departments of the School of Engineering, Math & Science and the School of Humanities, Communications & Fine Arts

Spring 2012 Fall 2013 Completed

Explore best classroom space utilization at other colleges

Tom Spring 2012 January 2013 Completed

Explore possibilities for converting non-classroom space into classrooms

Tom Spring 2012 January 2013 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 25

GOAL 1: Build Pathways to Student Success

OBJECTIVE 1.5: Student Enrollment

INITIATIVE 1.5.1: Enrollment Management Plan

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Increase full time enrollment

Janna Tom

Increase in full time students Increase by 2% Full time student enrollment decreased by 1% from Fall 2012 to Fall 2013

Fall 2013 Fall 2013 Census Date

Increase full time enrollment

Janna Tom

Increase in fall to fall retention for IPEDS FTIC cohort

Increase by 2% Retention increased by 2.4%, up from 51% in Fall 2012 to 53.4% in Fall 2013

Increase graduation rates

Janna Tom

Increase STEM majors Increase by 2% Overall degrees and certificates awarded were flat, with a .02% decrease

Spring 2013

Spring 2013 commence-ment

Increase % of population age 24 and older in vocational/technical certificate as highest level of educational attainment

Janna Tom

Create a SDEV course for non-traditional students Add an Adult Student Preview Day

Increase by 2% April 6, 2013 13 non-traditional student attendees. Six registered for Fall 2013 courses. Four of the six are in career/technical programs Non-traditional students (age 25 and older) in declared certificate

Fall 2013 Fall 2013 Census Date

2012-2013 Strategic Plan Report 11.12.13 Page 26

programs decreased by 9.28% from Fall 2012 (237) to Fall 2013 (215)

Increase number of students that enter college ready

Janna Tom

2% by using Plato Increase the number of students that are college ready in all areas but math when first entering college

Increase by 2% ATD student data for Fall 2013 is not available yet for this calculation. Baseline percentage for Fall 2012 is 59.98% of the fall cohort (all first time TJC students) that are college ready in both English and reading

Fall 2013 Fall 2013 Census Date

2012-2013 Strategic Plan Report 11.12.13 Page 27

Goal 2

GOAL 2: Expand Community Relationships

OBJECTIVE 2.1: Community Engagement and Investment

INITIATIVE 2.1.1: Maintain Current and Develop New Community Events and Volunteer Opportunities to Expand Donor

Base

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Tour for the Cure Mitch Develop and implement new community-wide event in partnership with local charity, Susan G. Komen for the Cure

Generate adequate external funding to cover costs for first year of implementation. Increase TJC Foundation donor base by 5%: Donor base expanded by 8% but donations did not meet expectations New cycling fundraising event will begin Spring 2014

9/1/12 Fall 2013 Discontinued

TJC Foundation Golf Tournament

Mitch Kim

Continue TJC Foundation Golf Tournament to raise annual scholarship funds

Meet or exceed previous year’s fundraising goal: $40,000 for (2010) Completed: raised $41,000 (2011) Completed: raised $63,000 (2012) Completed: raised $60,350 (2013) (raised $73,925 in sponsorships-new record)

9/1/12 9/5/13 Next Golf Event: 9/6/14

TJC Foundation Scholarship Luncheon

Kim Continue TJC Foundation Scholarship Luncheon to honor donors of scholarships

Donor attendance: 108 Student Attendance: 130 Encourage current donors to give again or to increase level of giving

9/1/12 10/10/13 Next Scholarship

2012-2013 Strategic Plan Report 11.12.13 Page 28

and to recognize student recipients

Event: 10/11/14

85th Anniversary Donor/Leadership Events

Kim Mitch

Develop small, informal events introducing Dr. Metke to potential lead donors for 85th Anniversary Campaign

Complete events, luncheons, dinners, etc.

9/1/12 Ongoing

Develop and Implement new evaluation tool

Shelby Develop and implement an effective electronic evaluation tool to assess internal and external satisfaction with all facets of college-wide events

Complete and implement tool Completed HGR General Contractors Scholarship Golf Tournament survey of players and sponsors. (Appendix 1) Positive results with suggestions for improvement including: speed of play, speed/organization of luncheon, elimination of speaker, addition of student scholarship speaker.

9/1/12 5/1/13 Survey Completed with implemented changes for next year’s event 9/5/13 Ongoing

Foster and develop boards and/or advisory groups

Kim Strengthen and develop the TJC Foundation Board, Alumni Association, Botanical Gardens Advisory Council and create two new advisory boards for the Center for Earth and Space Science Education and the 85th Anniversary Campaign

Evaluate the effectiveness of current boards with external survey and total donations received each year External Survey not completed Advisory Board for Science Center not completed Completed by-laws revision for the TJC Foundation and elected new officers for the 2013-2014 academic year.

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 29

Total contributions to the TJC Foundation increased from $2,137,437 to $3,072,719 (Appendix 2-VSE Reports for 2012 & 2013)

2012-2013 Strategic Plan Report 11.12.13 Page 30

GOAL 2: Expand Community Relationships

OBJECTIVE 2.1: Community Engagement and Investment

INITIATIVE 2.1.2: Expand Total Giving to the TJC Foundation for Capital Projects, Endowment Funding, Annual Giving

and Estate/Planned Giving

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Raise $12.5 million in gifts/pledges toward School of Nursing and Health Sciences

Kim Mitch

Complete pledges by December 31, 2014 for capital gifts toward the new center

Raise pledges/gifts toward new nursing and health sciences center to meet or exceed $12.5 million $9,920,213.09 (Appendix 2 – Campaign Report)

9/1/12 As of 10/29/13

Raise $2.5 million in gifts/pledges toward Center for Earth and Space Science Education

Kim Mitch

Meet or exceed $2.5 million by 8/31/14

9/1/12 On-Hold

Raise $8 million in gifts/pledges toward Center for Music and Dance

Kim Meet or exceed $8 million by 8/31/14 Donor has agreed to chair a steering committee to determine the feasibility of completing this campaign. Updated plans & full committee in place by 12/31/13

9/1/12 11/1/13 RFQ Selection of architect to take place in Mid-November

Raise $3 million in gifts/pledges toward new stadium project

Kim Meet or exceed $3 million by 8/31/15 $650,000 raised to date

9/1/12 Ongoing

2012-2013 Strategic Plan Report 11.12.13 Page 31

Endow at least 85 new scholarships, programs, chairs, or departments

Kim Meet or exceed 85 new scholarships, programs, chairs, or departments by 8/31/14

9/1/12 On-Hold

Increase the number and total giving of annual scholarships

Kim Shelby

Increase number of annual scholarship by 5% each year Increase total amount raised for annual scholarships by 5% each year Annual scholarships are down slightly (4%), but the total number of annual scholarships has increased 3%

9/1/12 11/1/13

Increase the number of donors and total giving to discretionary funds

Kim Shelby

Increase the number of donors giving to the Annual Fund by 5% each year Increase the total amount raised by the Annual Fund by 5% each year All categories of giving are slightly elevated (11%); however, number of new donors overall is up 2% Employee Campaign: 71 new donors (242 total employee donors), 29% increase; Raised $47,769, 26% increase over last year’s total of $37,820 Appendix 2 – Employee Campaign Report 2013 Appendix 2 –VSE 2013

9/1/12 11/1/13

Develop and implement a Kim Create a new position – Create a new position – Director of 9/1/12 On-hold:

2012-2013 Strategic Plan Report 11.12.13 Page 32

planned giving program Director of Major and Planned Giving

Major and Planned Giving Implement a comprehensive planned giving program for TJC

Lack of funding

Maintain and increase stewardship of current donors to encourage continued giving

Shelby Fred

Develop and implement at least one new online or electronic contact system for all constituents coded “major donor” Complete a monthly e-newsletter to all President’s Circle Member (Appendix 3-example newsletter) President’s Circle at record high membership: over 50 (renewals are ongoing through12/31/13)

9/1/12 As of 11/1/13

Develop and implement a successful campus-wide program to compete for external grant funding

Fred Complete at least one new grant proposal submission monthly Completed (Appendix 4- Grants)

8/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 33

GOAL 2: Expand Community Relationships

OBJECTIVE 2.1: Community Engagement and Investment

INITIATIVE 2.1.3: Develop and Implement a Comprehensive Marketing Plan for the College

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Plan and execute successful college-wide marketing plan

Kim

Establish campus-wide standing committee for marketing and branding: implement quarterly meeting schedule beginning 10/1/12 Next Meeting: December 6

9/1/12 11/1/13

Maintain, update, and enhance College web presence

Leah Assess internal and external customer satisfaction of the College website and achieve at least 80% positive results Achieved greater than 98% positive results! (Appendix 5)

9/1/12 11/1/13

Provide high quality print, web, and other publications through Creative Services Department

Pamela Leah Elise

Assess the number of regional and national awards through CASE and NCMPR 6 NCMPR Medallion Awards (District) 1 NCMPR National Award: original photography (National) CASE Circle of Excellence Awards 2013: GOLD Overall Fundraising Performance

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 34

GOLD Public/Private Partnership with Luminant

Provide marketing and advertising support for all college-wide special events

Pamela Leah Elise

Measure the growth/decline in event attendance

9/1/12 OMIT (combined in events)

Develop RSVP/ticket sales tool through University Tickets

Pamela Leah Elise

Completed pilot of University Tickets with Center for Earth and Space Science Education http://tjc.universitytickets.com Next Step: planning for the implementation campus-wide including music, dance, theater and athletics

9/1/12 11/1/13

Develop and implement an effective electronic evaluation tool to assess internal and external satisfaction with all facets of marketing and public affairs

Kim

Complete new evaluation instrument External survey not completed: internal assessment completed by internal satisfaction survey, spring 2014

9/1/12 11/1/13

Develop and implement a college-wide plan to effectively manage public affairs

Fred Complete an evaluation tool to measure effective use of press releases, crisis management systems, and response to requests for public information Complete plan by 12/31/13

9/1/12 11/1/13

Centralize the design, development and purchasing of trademarked TJC logo items through

Pamela Complete the implementation of new process and campus-wide procedures for purchasing TJC logo items

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 35

Creative Services and new partner, Strategic Management Affiliates

Contract with SMA approved, August 2012; implemented fall 2012 with first royalty payment received 12/1/2012. (Appendix 6 –current list of approved vendors as of 11/1/13)

Complete communication plan and implement all communication requirements for Achieving the Dream

Fred Complete ATD communication plan; implement regular meeting schedule; create web-based information for external and internal constituents for ATD All components completed with ongoing meetings, newsletters and updated web content. http://www.tjc.edu/AchievingTheDream

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 36

GOAL 2: Expand Community Relationships

OBJECTIVE 2.2: Alumni Involvement

INITIATIVE 2.2.1: Maintain Current and Develop New Alumni Events to Expand Donor Base

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Increase the number of attendees and events for current and/or new alumni chapters

Don Mitch

Measure number of alumni chapter events Conducted five alumni chapter gatherings (including Belle Gold) in Houston, Austin, Dallas, Tyler and Fort Worth mid-August through 11/1/13

9/1/12 11/1/13

Expand current participation and develop new programs for affinity groups

Don Mitch

Measure number of attendees at program specific events for affinity groups such as Apache Belles, Band, Harmony & Understanding, etc. – increase by 5% per year Established new Apache Belle Gold Alumni Chapters in Dallas and Houston (fall 2012 and spring 2013) (new events-75 attended Dallas; 35 attended Houston)

9/1/12 11/1/13

Develop new initiatives to encourage involvement from younger constituency

Don Mitch

Develop at least one new program for alumni younger than 40 Creating a “young alumni council” to plan and implement activities for alumni under age 40 by 12/31/13 (first chair selected)

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 37

Increase alumni participation in giving

Don Mitch

Measure the % of alumni participation in total giving each year In 2012, of 7500 alumni solicited (40,000+ in database), 284 made gifts in 2012. In 2011, 229 alumni provided a gift. Alumni giving increased by 24% In 2013, 289 alumni provided a gift. Alumni giving increased 2% Appendix 2 --Comparison of VSE Reports: Voluntary Support of Education

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 38

GOAL 2: Expand Community Relationships

OBJECTIVE 2.2: Alumni Involvement

INITIATIVE 2.2.2: Increase the Number of Annual and Lifetime Alumni Members

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Develop and expand solicitation strategies

Don Mitch

Create new avenues for revenue through web and/or email solicitations

Complete at least two alumni appeals through non-traditional media

1. Monthly e-newsletter, “Blast from the Past”

2. Facebook likes, updates, and invitations to events

9/1/12 Ongoing

Increase opportunities to capture personal information for increased solicitation

Don Mitch

Obtain email addresses of all alumni

Complete at least two new solicitations (either print or electronic) to obtain email addresses of alumni

1. Linked-In to be completed by 12/31/13

2. Email solicitation for Homecoming, RSVPs for most events now online

9/1/12 11/1/13

Develop focus groups to identify new strategies for membership growth

Don Mitch

Increase alumni membership by at least 5% per year Alumni membership increased 3% since 9/1/13 for a total of 1915 members (including both lifetime and annual)

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 39

GOAL 2: Expand Community Relationships

OBJECTIVE 2.2: Alumni Involvement

INITIATIVE 2.2.3: Utilize New and Emerging Media to Increase Alumni Participation and New Membership

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Enhance the use of social media applications

Don Mitch

Continue to develop the TJC Alumni Association’s use of Facebook, Linked In or other social media

Increase the number of Facebook “likes” by at least 5% each year September 1, 2012: 1022 likes May 1, 2012: 1092 likes October 1, 2013: 1209 likes November 1, 2013: 1220 likes 7% increase since 9/1/12

9/1/12 11/1/13

Redesign alumni web presence

Don Mitch

Complete alumni web redesign Complete by 12/31/13

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 40

GOAL 2: Expand Community Relationships

OBJECTIVE 2.3: Workforce and Economic Development

INITIATIVE 2.3.1: Address the Needs of Non-traditional Returning Students for Job Skill Training/ Retraining

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Seek new workforce training with new companies coming to Tyler/Smith County

Aubrey Actively partner with Tyler Economic Development Council (TEDC) to provide training for companies

Participate in monthly TEDC meetings to identify and deliver new workforce training programs, and participate in planning to offer Work Keys for Tyler area employees

9/1/11 Ongoing

Identify and develop viable new certificate and associate degree programs for the School of Professional and Technical Programs which meet community needs

Clayton Conduct needs assessment through Texas Workforce Commission, TEDC, City of Tyler, and business and industry through advisory committee meetings

Three new certificates implemented in Fall 2012; one certificate and one AAS will be implemented Spring 2013. Upon TJC Board, SACS, and THECB approval, will implement 2 new programs in Fall 2013

9/1/11 Ongoing

Partner with local business and industry to provide training and retraining for local workforce

Aubrey Develop skills development fund proposals for qualified companies to provide resources for training and retraining their local workforce

Successfully acquire skill development grant awards and deliver the training to completion for Luminant $270,000 grant awarded. Training 10/1/13-4/15

9/1/13 Ongoing

Develop partnerships to

Clayton Actively working with P16 Council, Tech Prep, and local education

Articulation agreements in progress with Texas A&M-Texarkana and

9/1/11 Ongoing

2012-2013 Strategic Plan Report 11.12.13 Page 41

articulate career pathways from the secondary to postsecondary technical programs

institutions Texas A&M-San Antonio. Meeting scheduled with TISD to discuss program alignment

Reengineer the CE in terms of processes, automation and industry benchmarks for greater revenue generation

Aubrey Bring in consultant from Learning Resources Network (LERN) for holistic analysis of the CE operations, development, human resource staffing structure and marketing of the unit.

CE: Detailed report on strategic direction for the School of Continuing Studies for the next 5 years 1) 5 year goal: $5 million in revenue for FY18 by dedicating resources to growing contract sales 2) Add one new initiative with the potential of generating $100,000+ within three years each year 3)Develop 5 to 10 industry-specific certificate programs presently without a certificate 4) Determine the software system to utilize (Banner Flex or system built for continuing studies) 5) During FY14 have one CS staff person manage operations and one staff person manage CS Program Development/Sales 6) Build a FY14 one-year Business plan thus setting CS direction and accountability 7) During FY14 develop a FY16-19 strategic plan 8) FY14 develop detailed processes

8/28/13 Items #1-4 Ongoing Item #5 9/1/13 Completed Item #8 contingent upon making a software system decision because the software system will impact the manual processes not handled by the software system

2012-2013 Strategic Plan Report 11.12.13 Page 42

Develop focused information, print and non-print, to inform on opportunities in credit and non-credit courses

Clayton Credit: Maintain school brochure which identifies programs along with associated career pathways; maintain production of program degree plans and make available to the Texas Workforce Commission, Career Fairs, etc.)

Credit: School brochure and degree plans are updated yearly and made available on-and-off- campus to provide information regarding credit programs

9/1/11 Ongoing

2012-2013 Strategic Plan Report 11.12.13 Page 43

GOAL 2: Expand Community Relationships

OBJECTIVE 2.3: Workforce and Economic Development

INITIATIVE 2.3.2: Develop and Implement a Comprehensive Marketing Plan to Recruit Non-traditional Students

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Develop a comprehensive marketing plan to recruit non-traditional students including print and web-based products and materials

Kim

Actively partner with Phillips Media Source to complete marketing plan

Include non-traditional student focus in quarterly Marketing and Branding standing committee meetings Marketing plan complete, 11/1/13

9/1/12 11/1/13

Implement new comprehensive marketing plan for print media

Pamela Elise

Develop new print materials to enhance recruitment for non-traditional students

Degree plans and school brochure identify programs and associated career pathways Completed in the fall of 2012

9/1/12 Ongoing

2012-2013 Strategic Plan Report 11.12.13 Page 44

Goal 3

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.1: Fiscal Responsibility

INITIATIVE 3.1.1: Enhanced Utilization of Technology with Respect to the Budget Process

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Research other Banner schools utilizing Banner Self Service

Sarah Carol Larry

Determine if self-service works better than excel budgeting

Actual experience of departmental users

10/1/12 4/20/13 Completed

Develop Budget Development Manual

Sarah Includes directions for self-service if applicable

Reference FY2014 Budget Development Manual

1/13 4/20/13 Completed

Implement Banner budget development tools

Sarah Banner self-service module updated with SIG consultant

2/13 4/20/13 Completed

Educate budget directors on Banner budget development tools

Sarah Carol IT Training Staff

Training sessions provided by Carol Hutson/Kristin Scott

2/13 4/20/13 Completed

Implement Banner Self Service for routine budget maintenance

Sarah Carol

Delayed due to resource issue Summer 2013

4/20/13 Completed

Educate budget directors on new functionality of Banner Self Service for budget maintenance

Sarah Carol IT Training Staff

Delayed due to resource issue Late Summer/ Early Fall 2013

4/20/13 Completed

2012-2013 Strategic Plan Report 11.12.13 Page 45

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.1: Fiscal Responsibility

INITIATIVE 3.1.3: Foster Prospective Untapped Grant Opportunities

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Evaluate current grant process

Fred Improve the External Funding Request Form and improve communication about its importance in grant-seeking process

9/1/12 6/1/13 Completed

Research best practices at non research institutions regarding the facilitation of grant mining and writing

Fred Develop report highlighting best practices, including internal processes, appropriate staff size, budget and research tools

9/1/12 11/1/13

Meet with academic schools and support offices to establish priorities for grant monies

Fred Establish faculty and staff focus groups that represent a cross-section of the College and gather recommendations as to top priorities representing each academic school and support function

Eight areas sought grant assistance: Luminant/Power Plant Technology; Academic Foundations, CESSE; Engineering, Mathematics, and Science; Academy of Dance; Chemistry; Student Development; and Advancement

9/1/12 10/30/13

Investigate the feasibility and benefits of an internal incentive program

Fred Seek input from faculty, staff and other colleges; make recommendation for incentive program to present to Executive Cabinet

9/1/12 11/1/13

2012-2013 Strategic Plan Report 11.12.13 Page 46

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.1: Fiscal Responsibility

INITIATIVE 3.1.4: Expand Functionality of Student ID Cards

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Create campus wide task force of 5 to 8 people

Larry Lauren

Focus the efforts of a few to gather expectations of functionality of larger groups

A taskforce has been created and will meet on November 13, 2013. This committee includes several staff members from various departments throughout campus

Fall 2013 In Progress

Conduct usability study of ID Cards with various focus groups

Larry Lauren

Conduct usability study via the task force to gather current usage of the ID Card and the desired usage of the ID Card

Focus group was held with Student Senate officers to discuss use of ID cards in October 2013. The following suggestions were made:

Reward points system for attending athletic and student life events

Reloadable “Apache Bucks” that could be used both on campus such as for laundry, vending machines and bookstore and off campus locations such as restaurants and gas stations

The ability to use student ID for checking in and out of advising and testing center, rather than filling out paper forms

Students also wanted the ability to see their card

Fall 2013 In Progress

2012-2013 Strategic Plan Report 11.12.13 Page 47

history/activity on Apache Access

Research other institutions to determine best practices for utilization of Student ID Cards

Larry Lauren

Compare and contrast outcomes of the usability study to best practices for the utilization of Student ID Cards. Based on results, provide recommendations for expanded functionality of Student ID Cards

Student Senate is currently assisting with the research of other institutions and their student ID uses

Fall 2013 In Progress

Determine next course of action based upon outcomes of focus groups and cost

Executive Cabinet

Evaluate pros and cons of expanded functionality of Student ID Cards with other institutional priorities

Spring 2014

2012-2013 Strategic Plan Report 11.12.13 Page 48

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.2: Work Flow

INITIATIVE 3.2.1: Implement Banner Relationship Management (BRM) Solution Campus-Wide

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date Completion Date/Status

Move RAP solution into live production environment

TJC IT Staff Phase II will move Recruiting Admissions Performance (RAP) into production

The package achieves go-live and functions properly in production

9/12 In Progress

Move SRP solution into live production

TJC IT Staff Phase III will move Student Retention Performance (SRP) into production

The package achieves go-live and functions properly in production

12/13

Move AP solution into live production environment

TJC IT Staff Phase IV will move Advancement Performance (AP) into production

The package achieves go-live and functions properly in production

4/14

Monitor and evaluate outcomes of solution

TJC functional users

Evaluate outcomes of solution: 1) Improve communications with internal and external constituents 2) Improve student retention and engagement efforts through use of innovative technologies – outreach to “at risk” and “excelling” students 3) Provide performance metrics by means of clear/easy to read dashboards 4) Adherence to HB 9, the Higher Education Outcomes-Based Funding Act, established during the 82nd Legislative Session

Fall 2014

2012-2013 Strategic Plan Report 11.12.13 Page 49

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.2: Work Flow

INITIATIVE 3.2.2: Train and Utilize Online Degree Audit Solution

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date Completion Date/Status

Move solution into live production environment

TJC IT staff Move Degree Works into the production environment

The package achieves go-live and functions properly in production

9/12 4/13 Completed

Monitor and evaluate outcomes of solution

TJC functional users

Evaluate outcomes of solution: 1) Provide real-time scenarios for successful educational plans of students 2) Provide clear road map to student graduation or other desired student outcome 3) Usefulness of embedded links to multiple related campus services: academic catalog, class schedules, transcripts, help desk services, various FAQs 4) Reduction of excessive paperwork 5) Minimize the manual degree audit function

Spring 2013 In Progress

2012-2013 Strategic Plan Report 11.12.13 Page 50

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.2: Work Flow

INITIATIVE 3.2.3: Implement Online Routing for Facility Request Forms

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Clarify “schedulers” of buildings and rooms

Sara Tom

Master list of contact individuals for room reservations in buildings

Spring 2013

Spring 2013 Completed

Meet with appropriate personnel to determine routing sequence(s)

Sara Tom

Summer 2013

In Progress

Develop an online form for scheduling rooms or buildings

Sara Tom

Fall 2013 In Progress

Ensure process is in place for ancillary services that may be associated with facility usage

Mike C Processes including timelines need to be included as they pertain to: contracts, moves and set ups, housekeeping and food service

Spring 2014

Develop electronic routing system(s)

Sara Tom

Spring 2014

Ensure mass marketing of facility rental information both in electronic and paper form

Fred Coordinate all modes of media to obtain a successful marketing campaign for facility usage rentals

Spring 2014

2012-2013 Strategic Plan Report 11.12.13 Page 51

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.2: Work Flow

INITIATIVE 3.2.4: Streamline Human Resources Processes through Technology

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Input all Full Time Faculty data into Banner

Kevin Larry

Input data including, but not limited to, demographics, credentials, and faculty load

Ability to use Banner: to calculate loads and overloads for SACS purposes; to generate state reports concerning faculty; to generate faculty contracts; and to calculate faculty salaries

Spring 2014

Input all Part Time Faculty data into Banner

Kevin Larry

Input data including, but not limited to, demographics, credentials, and part time faculty load

Ability to use Banner: to calculate loads for SACS purposes; to generate state reports concerning faculty; to generate faculty contracts; and to identify active/inactive adjunct faculty for security access

Spring 2014

Perform a gap analysis of potential features of People Administrative Software

Kevin Larry

Explore additional features that can be gleaned from the People Administrative Software

Spring 2014

2012-2013 Strategic Plan Report 11.12.13 Page 52

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.3: Internal Communication

INITIATIVE 3.3.1: Improve College-wide Communication and Awareness by Implementing an Internal Communication

Plan

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Conduct quarterly president’s forums

Fred 9/1/12 NA

Distribute president’s forum minutes

Fred 9/1/12 NA

QUARTERLY PRESIDENT’S FORUMS WERE REPLACED WITH PRESIDENTIAL UPDATES THROUGH MONTHLY

BIRTHDAY LUNCHEONS

2012-2013 Strategic Plan Report 11.12.13 Page 53

GOAL 3: Enhance College Operating Effectiveness

OBJECTIVE 3.4: Facility Utilization

INITIATIVE 3.4.1: Revisit Facilities Master Plan for Main and West Campus

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Conduct audit of age and condition of existing facilities on both campuses

Bill In order to support a new facilities master plan, an assessment of current facilities, both in age and conditions should be conducted

Spring 2016

Increase preservation fund

Sarah In order to adequately maintain the deferred maintenance of the facilities and equipment on a campus of our size, we need to increase the amount of funds set aside for preservation

Monies were added to the set aside for the preservation fund due to the slight increase in the tax rate in FY2013 and FY2014

Fall 2012 In Progress

Conduct a new facilities master plan

Bill

Due to the many property acquisitions and building projects, a new or updated facilities master plan is needed

Spring 2016

2012-2013 Strategic Plan Report 11.12.13 Page 54

Goal 4

GOAL 4: Create an Institutional Culture of Continuous Improvement

OBJECTIVE 4.1: Professional Development

INITIATIVE 4.1.2: Professional Development Catalog

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Maintain up-to-date course offerings in MyPD or on similar platform

Connie

Course offerings for faculty and staff will include – but are not limited to – topics in risk management, professional commitment, scholarship and praxis, discipline enrichment, and technology integration

MyPD reports Apache Access/Training tab Weekly PD updates *Supporting documentation attached

9/1/12 11/1/13 Currently up-to-date; Ongoing

Assess course offerings to determine effectiveness and value

Connie

Post course evaluation Annual survey Continued participation in courses

Data from: Distance Education, Technology, Quest, Apache Central *Supporting documentation attached

9/1/12 11/1/13 Ongoing

2012-2013 Strategic Plan Report 11.12.13 Page 55

GOAL 4: Create an Institutional Culture of Continuous Improvement

OBJECTIVE 4.3: Diversity and Enrichment

INITIATIVE 4.3.1: Professional Development on Diversity Topics

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Identify speakers for diversity topics such as: generational, religious, cultural, racial, other

Connie Professional Development Committee

Identify opportunities for professional development to educate the college as a whole on diversity and inclusion.

Fall 2013 Postpone until Spring 2014

Explore the involvement of a speaker with the annual TJC International Day

Kevin Professional Development Committee Manouchehr

Discuss cultural differences. Speaker at International Day Event cancelled

2012-2013 Strategic Plan Report 11.12.13 Page 56

GOAL 4: Create an Institutional Culture of Continuous Improvement

OBJECTIVE 4.3: Diversity and Enrichment

INITIATIVE 4.3.2: Marketing Job Vacancies

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Develop ads to post in publications that target minority populations

Kevin Develop a diversity profile for display on “Inside Higher Education” Place ad in “Diversity Issues in Higher Education”

1% increase in number of minorities applying for TJC positions in response to advertisements and profile Increase of more than one percent in minority applications; inconclusive data regarding the advertising as catalyst Link to ad- http://careers.insidehighered.com/tyler-junior-college

9/1/12 Profile Completed 9/17/12 ad placed

2012-2013 Strategic Plan Report 11.12.13 Page 57

GOAL 4: Create an Institutional Culture of Continuous Improvement

OBJECTIVE 4.3: Diversity and Enrichment

INITIATIVE 4.3.3: Diversity Recruitment

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Investigate ethnic specific schools and those schools known to have large international programs to recruit Master’s prepared graduates in those areas needed by TJC academic departments

Kevin

Research the possibilities of recruiting minorities by targeting institutions of higher education for graduates meeting the necessary credentials to teach or meeting the requirements of professional/administrative positions. This would include developing recruitment relationships with institutions in the East Texas area and possibly in TX, AR, LA, OK.

Identify schools Develop a plan to implement 5% increase in number of minorities applying for TJC positions from these schools 2% increase in number of minorities hired

1/1/13 11/1/13 Postponed (pending funding)

Explore potential military bases where military personnel are re-entering civilian life who are qualified to teach or fill staff vacancies

Kevin

Research the possibilities of recruiting military veterans who meet the credentials to teach or the requirements of professional/administrative positions. This would include developing recruitment strategy with military installations in TX, AR, LA, OK.

Identify bases to consider Develop a plan to implement 5% increase in number of military personnel applications for TJC positions 2% increase in number hired

1/1/13 11/1/13 Postponed (pending funding)

2012-2013 Strategic Plan Report 11.12.13 Page 58

GOAL 4: Create an Institutional Culture of Continuous Improvement

OBJECTIVE 4.4: Work Environment

INITIATIVE 4.4.1: Develop Actions that will Reduce the Carbon Footprint Campus-wide

Action/ Strategy

Owners Description (if needed) Key Performance Indicators (if applicable)

Begin Date

Completion Date/Status

Acquire more fuel efficient and emissions friendly vehicles (E85/Flex Fuel)

Robby Mike

Acquire more fuel efficient and emissions friendly motorized vehicles. This would include all future campus-wide vehicles (cars, trucks, atvs, rtvs, etc.). Potential purchases will be initially viewed from a “green initiative” perspective

All vehicles purchased after 9.1.11 meet or exceed E85/Flex Fuel standards

9/1/11 Summer 2013 Completed

Transition from T8 to T10 fluorescent lighting

Robby Mike

Replacement of dated fluorescent light fixtures from T8 to T10. Federal Government has dictated to industry to phase out T8’s

As replacements are needed, T10 lighting is being installed

9/1/11 Summer 2013 Completed

Educate campus community on benefits of recycling

Robby Mike

Pilot program for paper and aluminum recycling bins in place to evaluate level of participation. Results of pilot program will direct the level of education that is provided to campus community.

Evaluation of key observation areas and activity levels are being studied

9/1/11 In Progress

Provide easy access to recycling bins

Robby Mike

Access points for recycling will be determined based upon campus community usage.

Evaluation of key observation areas and activity levels are being studied

9/1/11 In Progress