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COMPANY PROFILE one source, endless capabilities www.tycofireuae.com DUBAI ABU DHABI FUJAIRAH

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COMPANY PROFILE

one source, endless capabilities

www.tycofireuae.com

DUBAI • ABU DHABI • FUJAIRAH

                                                    

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INDEX

Introduction

Nature of Business

Prequalification Facts

Contracting Capabilities

Service & Maintenance

Workshop, Stores and Facilities

Training Facilities and Capabilities

Quality, Health, Safety and Environment

                                                    

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INTRODUCTION

Established in 1994, Tyco Fire & Security UAE is an Engineering, Contracting

and Service company and is a leading provider of Fire Detection, Fire Protection,

Security and Integrated Telecommunications Systems in the Middle East. We

offer turnkey solutions including design, supply, engineering, installation,

testing and commissioning of Fire, Security and Telecommunications Systems.

All these are backed up by our exceptional Service and Maintenance Division.

Starting off with only 5 key personnel in 1994, Tyco Fire & Security UAE has

expanded to become a team of nearly 900 direct/indirect employees across all

disciplines. This workforce is spread across the business dealing in Sales,

Design, Construction and essential support service such as Accounts, Marketing,

Procurement and QA/QC, plus a very active and efficient HSE Department to

ensure our people and client-base are kept safe.

Economic growth throughout the world this century has brought new industrial

technology, increased competition and hazardous working environments. This

in turn has resulted in tighter regulations and new worldwide legislation being

brought into force to protect lives, environment and property. The objective of

Tyco Fire & Security UAE is to recommend, provide and maintain optimal

solutions for all fire and security risks.

We at Tyco Fire & Security UAE take pride in our reputation, technical expertise

and business excellence. We are proud to be associated with some of the

leading companies in the region and to have provided totally integrated fire,

security and telecommunications solutions to some of the most prestigious or

important developments within the GCC over the years.

                                                    

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NATURE OF BUSINESS

Tyco Fire & Security UAE provides all types of Fire Protection and Fire Detection

Systems, as well as state-of-the-art Security and Integrated Telecom Solutions

to a wide range of market sectors such as Oil & Gas, Commercial, Aviation,

Telecommunication, Transportation Facilities, Industrial, Power & Water and

Marine. Our portfolio of solutions and services include :

Fire & Gas Detection Systems Vesda Detection Systems

CCTV Systems Intruder Alarm Emergency Call-out

PAVA / PAGA Systems Physical Integrated Security Management (PSIM)

NOVEC 1230™ Gas Extinguishing System

FM200 Gas Extinguishing System Waterspray and Sprinkler Systems Watermist Systems Skid-mounted Fire Protection Equipment Dry Chemical Systems Fire Pumps

Analysers

Specialist Detection Systems Fire Alarm Systems

Access Control Systems Integrated Systems Perimeter Protection

Radio Communications Digital Networks

INERGEN Gas Extinguishing Systems CO2 Systems Deluge Systems Foam Systems Fire Monitor Systems (Water and Foam) Fire Fighting Equipment Portable Extinguishers

The diverse range of solutions and services in our portfolio enable us to keep

up with the ever-changing demands of the various markets we serve. Our

product suppliers maintain research and development programs at major

research centers around the world to ensure Tyco Fire & Security UAE stays at

the forefront of technology.

                                                    

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PREQUALIFICATION FACTS

A. MANPOWER DETAILS

Key Personnel

General Manager : Mark Roberts

Operations Manager : Nigel Millins

Head of Electrical Sales : N. Ganesan

Head of Mechanical Sales : D. Mahesh Kumar

Security Division Manager : Craig Menzies

Commercial Manager (Service) : David Mortimore

Contracts Manager : Praveen Mathew

Asst. General Manager – UAE Commercial : Hassan Hussain

Chief Financial Controller : Shaju Varghese

Procurement Manager : John Curran

HSE Manager : Azad Ali

QA/QC Manager : Rashid Mahmood

P.R. Manager : Raed Sultan

Departments Total

Managers 10 Accounts 19 Procurement 15 Sales & Estimation 48 Engineering / Production / Technical 738 CAD / Design 31 HSE 21 QA/QC 18 Administration 79 Support Staff 85

                                                    

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B. OFFICES and LOCATIONS

Abu Dhabi - Head Office Tyco Fire & Security UAE LLC

6th Floor, Bin Brook Bldg. Hamdan Street P.O. Box 3333

Abu Dhabi, U.A.E. Tel No. : +971 2 6777776 Fax No.: +971 2 6768746

Email : [email protected]

Dubai – Branch Office Tyco Fire & Security UAE LLC

Office No. 119, Bldg. 2020, Al Quoz P.O. Box 38163 Dubai, U.A.E.

Tel. No. : +971 4 2544774 Fax No. : +971 4 2540222

Email : [email protected]

Fujairah – Branch Office Tyco Fire & Security UAE LLC

Ofc. No. 02, Floor 10, Al Awadhi Tower Hamad Bin Abdulla Road

P.O. Box 3312 Fujairah, U.A.E.

Tel. No. : +971 9 2225954 Fax No. : +971 9 2226142

Email: [email protected]

                                                    

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C. WORKSHOPS and FACILITIES

Portable & Suppression Refilling Facilities Al Quoz Industrial Area

Dubai, United Arab Emirates Tel. No. : +971 4 3805252 Fax No. : +971 4 3805251

Email : [email protected]

Electrical Manufacturing Workshop (Panel Build) M-45, Warehouse No. 7, Plot No. 4

Mussafah Industrial Area Abu Dhabi, U.A.E.

Tel. No. : (00971) 2 5509642 Email : [email protected]

Tyco Stores M-45, Warehouse No. 7, Plot No. 4

Mussafah Industrial Area Abu Dhabi, U.A.E

Tel. No. : (00971) 2 5509641 Fax No. : (00971) 2 5509490 Email : [email protected]

Mechanical Fabrication Facility M-4, Plot No. 20

Mussafah Industrial Area Abu Dhabi, U.A.E.

Tel. No. : (00971) 2 5547106 / 5540878 Email : [email protected]

Service and Refilling Facility M-45, Warehouse No. 7, Plot No. 4

Mussafah Industrial Area Abu Dhabi, U.A.E.

Tel. No. : +971 2 5509642 Email : [email protected]

Training Centre 5th Floor, Bin Brook Bldg., Hamdan Street

Abu Dhabi, U.A.E Tel. No. : +971 2 6777776 Fax No. : +971 2 676874

Email : [email protected]

                                                    

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D. REGISTRATION DETAILS

Abu Dhabi : Chamber of Commerce 18492

Commercial Licence 1020652

Dubai : Chamber of Commerce 43331

Commercial Licence 246141

Fujairah : Chamber of Commerce 16958

Commercial Licence 1012136

                                                    

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E. FINANCIAL INFORMATION Bankers BNP Paribas

P.O. Box 2742, Abu Dhabi, U.A.E.

Barclays Bank P.O. Box 1891, Dubai, U.A.E.

Auditors Talal Abu-Ghazaleh & Co. International

Insurance Cover Abu Dhabi National Insurance Company

Bonds Provided Tender Bond

Advance Payment Bond

Performance Bond

Selected Financial Data : Year ended 2014

Turnover : AED 429 Million

(UAE Dirhams Four Hundred Twenty-Nine Million)

 

                                                    

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CONTRACTING CAPABILITIES

Project Manager:

A Project Manager is appointed who has full responsibility for all activities from

the time of order award through to installation, commissioning at site and to

the end of the guarantee period.

Subcontractors:

Our choice and appointment of subcontractors is subject to the client’s

agreement. Tyco Fire & Security UAE ensures that the appointed Subcontractor

meets the requirements of the contract in terms of program of work, Inspection

& Test Plan and Purchase Order requirements.

Major Subcontractor:

As this is dependent upon the nature of work, various subcontractors will be

employed. Tyco Fire & Security UAE has established an approved list of Major

Subcontractors, which is available on request.

Quality Assurance/Quality Control:

A logical progression of the processes involved during contract execution is

presented in a Quality Plan. Tyco Fire & Security UAE develops project-specific

Quality Plans based on the contract specifications and requirements, which

enable the team to monitor engineering, procurement and manufacturing

activities.

                                                    

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Planning:

Where appropriate and practical, project personnel shall interface with the

Estimating personnel to establish awareness of the scope of work. Project

personnel shall ensure to report back to the concerned departments about

problems with existing procedures on current projects and in previous projects.

This will provide an important feedback loop for project planning and additionally

help to ensure that all parties concerned are committed to the scope of work

awarded. Tyco Fire & Security UAE uses MS Project, MS Office and CAD Viewer

softwares to carry out its Planning processes and procedures.

Installation and Commissioning:

Tyco Fire & Security UAE offers: - Design - Supply - Site installation - Site supervision - Own labour force - Full on-site commissioning - In-house training of clients/operators - On-site training of clients/operators - Maintenance contracts

Design Capabilities:

Tyco Fire & Security UAE has the capability to use client requirements and

specifications as a basis to carry out full design and produce detailed working

drawings using the latest computer-aided design softwares.

                                                    

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SERVICE & MAINTENANCE

Tyco Fire & Security UAE has dedicated teams of Service Engineers to support

our customer-base providing electrical, mechanical, preventative and reactive

maintenance throughout all market sectors.

Service Teams provide routine planned maintenance and urgent repairs.

We also specialize in providing teams of Engineers who are able to carry out

modifications or extensions to existing systems at short notice.

Formal maintenance contracts are tailored to meet individual needs that may

range from an annual service visit to permanently-manned sites. Service

agreements cover all types of fixed Fire Protection and Detection Systems

including Hand Extinguishers and Hose Reels. In addition, we provide system

inspections, audits and confidential status reports.

Services Provided:

Performance of planned preventive maintenance services in line with

Manufacturer’s recommendations and NFPA standard inclusive of :

Weekly, monthly, quarterly, semi-annual and annual testing, service and inspection

Full-time site management System service and inspection Modifications and extensions Refilling of portable Fire Extinguishers as well as Gas-based

Fire Suppression Systems Training services for all systems under our solutions and services portfolio

Spares and Refurbishment Calibration

                                                    

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We also offer Online Analyser and Lab Analyser Maintenance and Support

Services to the Oil & Gas, Power & Water, Industrial and Infrastructure market

sectors, as we believe we can offer a service for multiple brands of systems

from a single source, whereas the End-User would usually engage multiple

vendors to complete the necessary service and support on a typical site.

Tyco Fire & Security UAE currently service and maintain onshore Oil and Gas

installations, carrying out works on Fire & Gas, PAVA, Security Systems, Fixed

Extinguishing, Sprinklers and Analysers. These services are currently provided

to the following key clients:

ADNOC ADCO ADMA-OPCO FERTIL GASCO TAKREER Dolphin Qatar Petroleum Emirates Aluminum (EMAL)

ADNEC Emirates Palace TDIC Jumeirah International Dubai Properties Group Emirates Airlines National Bank of Dubai Etisalat Dubai Prison Qatalum

                                                    

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WORKSHOP, STORES and FACILITIES

Tyco Fire & Security UAE developed its own range of facilities located at the

Mussafah Industrial Area in Abu Dhabi, U.A.E. With a total size of 10,000m2,

these facilities allow us to handle all aspects of electrical and mechanical

contracts – from the simplest to the most complex. Under the supervision of the

Construction Manager and dedicated Supervisors, teams of skilled personnel are

assigned at these facilities. They are all equipped with the necessary technical

competence to perform tasks such as fabrication, painting, build, assembly, test

and system verification works, tailored to our customers’ needs and

requirements. All staff undergoes full QHSE training and follows the system and

procedure standards to be able to provide the safest working environment in the

facilities.

FABRICATION

produces fabricated, threaded and grooved pipework, welded pipe spools, pipe

brackets, fire suppression system cylinder skids and enclosures, etc. for our

projects for the Oil & Gas, Industrial and Power & Water marketplaces.

Our fabrication facility produces all the

requirements for Tyco Fire & Security’s

custom-built mechanical components of

our Fire Protection Systems.

Manufacturing of all items are based on

internally designed and produced

construction packages. The facility

                                                    

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ELECTRICAL MANUFACTURING WORKSHOP (PANEL MANUFACTURING)

time, a maximum of 40 floor-mounted panels can be accommodated at this

facility, which has been expanded to meet the growing demand for the custom-

built requirements of Tyco Fire & Security UAE’s clients.

Design, assembly, programming, testing

and inspection of a full range of custom-

built, fully integrated Fire Detection, Fire

& Gas, CCTV, PA/VA and Data Networking

Systems (DNS) panels for the Oil & Gas,

Power and Industrial markets are

executed at this facility. At any one time,

Final assembly of all Fire Protection equipment

into skid-mounted/enclosures is also carried

out in this facility, where they are fitted-out

with the cylinders, manifolds, electrical cabling,

trim boards, etc. The fabrication facility has all

the required equipments to execute these

major fabrication activities required for our

projects. All works are in accordance with our

Tyco UAE’s QHSE IMS procedures. 

                                                    

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The range of services includes but is not limited to:

Industrial Standard F&G, FACP, PAVA, DNS, ACS and CCTV panel manufacturing

o Manufacturing of panels or complete systems based on internally designed and produced construction packages.

o Execution of Factory Acceptance Test on a panel by panel basis or as a complete system, with witnessing by client/customer representative, based on project requirements.

Synoptic/Mimic Panel manufacturing o Manufacturing and testing of Synoptic and Mimic Panels for

Fire & Gas and Fire Detection.

The ability to meet the customer’s exact requirements and carry out the

manufacturing and testing locally has enabled Tyco Fire & Security UAE to secure

some major project wins with the latest technologies available.

PORTABLE & SUPPRESSION REFILLING FACILITIES

certified by the UAE Civil Defense authority and is equipped with all the necessary

equipments to obtain the necessary approvals.

Located in Dubai, Tyco UAE’s Refilling

facility is capable of refilling cylinders for

Novec1230 and FM200 Systems, as well

as servicing valves and re-pressurizing

cylinders. This has been built based on

Tyco manufacturing standards and has

been inspected and

                                                    

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The facility provides service to our marine customers as well as our customer-

base whose Novec 1230 and FM200 Systems have been supplied and

commissioned by Tyco Fire & Security UAE as part of our commitment to after-

sales service. In addition, in accordance with the requirements of the UAE Civil

Defense the facility has the capability of refilling CO2 and Dry Powder Portable

Fire Extinguishers to support our maintenance activities.

Under the supervision of the Service & Maintenance Manager, the refilling facility

is operated by manufacturer-trained and certified staff.

STORES

This includes the following :

Fire Protection equipment stocks ready for sale Regular and critical/emergency spare parts for all Fire Protection

Systems Fire Detection and Alarm equipments, stocks and spares Tools and tackles for construction work Ready storage for all consumables for the operation of the

workshop and site construction

Inventory and movement of all the materials in and out of the facility are

maintained on a day-to-day basis in a computerized manner.

This facility is primarily used for storage of

all our electrical and mechanical

equipments. We take into account the

importance of both the quality control aspect

of the goods we receive as well as the proper

inspection procedures prior to delivery to the

customers.

                                                    

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TRAINING FACILITIES and CAPABILITIES

conducted for Tyco Fire & Security UAE’s clients including, but not limited to,

distributors, partners, end-users, consultants and local authorities throughout

the region.

The various aspects covered under these trainings are as follows:

Systems and Services Trainings to aid Sales, Engineering and Service

personnel with the technical knowledge of Tyco Fire & Security UAE’s

offerings

Design Trainings which enable Engineers to design the systems in line

with prevalent standards

Installation Trainings to ensure the systems are installed in line with the

design

Maintenance Trainings that ensure the systems are maintained in line with

established standards and manufacturer’s guidelines

Each training course is supported with up-to-date PowerPoint presentations,

videos of actual fire incidents, training manuals, demo units, and

manufacturer’s software design packages. The successful completion of any

training course is recorded by an internal attendance sheet and Training

Certificates are issued to the attendees.

Tyco Fire & Security operates a

purpose-built Training Centre in the

Abu Dhabi Head Office, designed to

facilitate the execution of internal

training courses related to our

solutions and services portfolio.

External training courses are also

                                                    

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that they support and train the Tyco staff on. Regular training courses are

conducted to continuously improve the knowledge level of the Engineering,

Sales and Service Teams, including relevant updates about the latest

technologies and products.

Where further training is required by a representative of the Manufacturer, the

course is coordinated and supervised by the relevant member of the Tyco

Fire & Security UAE’s operational team.

The Training Centre provides both theoretical as

well as practical hands-on training for all internal

and external trainings. With a comprehensive

range of demonstration equipment and working

models of all the fire and security systems available

at the facility, the training courses we offer cover

the full range of detection, protection, security and

telecoms systems as well as training on the latest

international design standards.  

Senior Technical Support Engineers

handle the training courses, all of

whom have received certified training

from the appropriate Tyco

manufacturing units. They all have

extensive experience and knowledge of

the design, installation, commissioning

and maintenance of the Tyco systems

                                                    

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QUALITY, HEALTH, SAFETY and

ENVIRONMENT

Tyco Fire & Security UAE’s commitment to safeguard the key interests of our

customers is fundamental to the exceptional service we deliver. This has enabled

us to achieve the following certifications for our Abu Dhabi and Dubai Offices :

ISO 9001:2008 Quality Management Systems ISO 14001:2004 Environmental Management Systems OHSAS 18001:2007 Occupational Health and Safety Management

Systems

The scope of certification for Tyco Fire & Security UAE’s Integrated Management

System applies to the following services which we offer to our valued customers:

Design, Engineering, Fabrication, Supply, Installation, Testing, Commissioning

and Maintenance of Fire Detection and Protection, Security, Electrical,

Mechanical, Telecommunication and Instrumentation Systems.

Tyco Fire & Security UAE products have worldwide approval to the following

standards:

NFPA, Underwriters Laboratory, Factory Mutual American Petroleum Institute American Bureau of Shipping U.S. Coast Guard LPCB, BSI, QUASCO, BNFL, MOD Lloyds Register of Shipping U.K. Department of Transport Det Norske Veritas Germanisher Lloyds Bureau Veritas

As we consistently give value to Health, Safety and the Environment,

Tyco Fire & Security UAE has received HSE awards and recognitions over the

years and continues to be vigilant towards creating a safer workplace for all.