twitter, twitter, everywhere — netskope cloud report jan 2014
DESCRIPTION
Enterprises are adopting cloud apps across virtually every business function. These trends are based on billions of cloud app events seen across hundreds of thousands of users from the Netskope Active Platform. Data have been aggregated and anonymized. In our last Netskope Cloud Report (October 2013), we focused on the enterprise-readiness of cloud apps, rating them against an objective yardstick adapted from Cloud Security Alliance guidance. We continue to maintain these ratings in our Cloud Confidence Index(tm), but for this report, we decided to up-level the conversation and begin talking about active usage and what people are doing in cloud apps — dynamic intelligence that takes a different look at where cloud app risks and opportunities lie. For one thing, guess what the most popular enterprise app is: Twitter. Yep, not what most would consider an enterprise app at all. We reveal the top 10 apps in terms of usage (we define usage as discrete app sessions – check out the full report for more details on how we measure this). Besides a consumer app topping the list, we thought it was interesting to find three cloud storage apps in the top five – Dropbox, Google Drive, and Box. Moreover, there are an average of 26 cloud storage apps per enterprise. Another shocker: There are an average of 397 cloud apps per enterprise. And not to pile on, but 77 percent of those aren’t enterprise-ready (meaning they lack key security, auditability, and business continuity features) based on an objective yardstick that we adapted from Cloud Security Alliance guidance. Perhaps the most interesting finding in the report is what people are doing in cloud apps. The top activities are: edit, view, download, post, and share. These are especially telling when juxtaposed against policy violations, activities concerning data classified as “sensitive” or “confidential,” and data leakage incidents.TRANSCRIPT
©2014 Netskope, Inc. All rights reserved. Netskope is a registered trademark and Cloud Con�dence Index, Netskope Active, SkopeSights are a trademarks of Netskope, Inc.
All other trademarks are trademarks of their respective holders. 01/14 IG-9-3
Next StepsIf your organization is using cloud apps, visit us at
www.netskope.com/cloud-risk-estimator for a free cloud risk estimate.
HR
35
collaboration
23
CRM & SFA
23
Most-used Enterprise Cloud Apps
Netskope Cloud Report
Report Highlights
JAN 2014
Enterprises are adopting cloud apps across virtually every business function. The following trends are based on billions of cloud app events seen across hundreds of thousands of users from the Netskope Active Platform. Data have been aggregated and anonymized.
While HR is a broad category, an average of 35 such apps per enterprise raises questions about security and compliance.
Even though edit is the most common activity in the Netskope Active Platform, download, share, and upload are the most watched because they can signal data leakage or compliance violations.
According to usage seen in the Netskope Active Platform, Twitter is the most popular cloud app in the enterprise, followed by Dropbox, Google Drive, Salesforce, and Box.
APP NAME CATEGORY
Consumer
Storage
Storage
CRM / SFA
Storage/Collaboration
Help Desk
Productivity
Help Desk
HR
Dropbox
Google Drive
Salesforce.com
Box
Concur
APP NAME CATEGORY
Reality vs. Perception: More Cloud Apps Than You Realize
35 HR Apps Per Enterprise
What Are People Doing in Cloud Apps?
cloud report
Finance/ Accounting
397on average,discoveredby Netskope
typical IT estimate40-50?
cloud apps in usein enterprise
Five most prevalent categories in the Netskope Active Platform
edit
view
download postsh
are
uploadcre
atedelete
Most common activities in cloud apps
77% of those cloud apps are not enterprise-ready
marketing
51
storage
26
In the Netskope Active Platform, we see an average of 397 cloud apps per enterprise— 10x IT’s estimate. In addition, 77% of those apps are not enterprise-ready. They are rated “medium” or below in the Netskope Cloud Con�dence Index™, an objective measure of cloud apps’ security, auditability, and business continuity adapted from Cloud Security Alliance guidance.
Twitter is the most popular cloud app in the enterprise
Enterprises use 10x the cloud apps they estimate
3 of the top 10 cloud apps are storage
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