tutoring online - ukat
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Tutoring Matters Webinar Series
Tutoring Matters Webinar Series
Tutoring Matters is sponsored by
Tutoring OnlineTamsin Wisher, Anne Campbell, Cath Brown
Open [email protected], [email protected]
Welcome! Today’s seminar starts at 2pm BST You can introduce yourself and ask questions in the Zoom chat or Q&A windows
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Tutoring Matters Webinar Series
Webinar Presenters
Ben WalkerHost
Tamsin Wisher
Presenter
Anne CampbellPresenter
Cath BrownPresenter
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Tutoring Matters: Tutoring Online at The Open University
Tamsin Wisher, Assistant Director, Associate Lecturer Support and Professional Development; Associate Lecturer in the Faculty of Business and Law
Anne Campbell, Educational developer, Associate Lecturer Support and Professional Development; Associate Lecturer in the Faculty of Science, Technology, Engineering and Maths
Cath Brown, President OU Students Association, Student in the Faculty of Science, Technology, Engineering and Maths
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Our mission
• We are open to People, Places,Methods, Ideas
• Education should be open to anyone, any time, any place
• No entrance requirements
• No age restrictions
Our mission is to be open to
Methods
Places
Ideas
People
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The UK’s largest university: we operate on a large scale
The Open University
• More than 2 million students since 1969
• Around 175,000 currently registered students, ages 13 – 93
• 41% of the part-time UK undergraduate market
• 76% of students currently in part-time or full-time work
• Around 25,000 students declare a disability
• 23% students from the 25% most deprived areas in the UK
• About 1 in 3 students without traditional university entry qualifications
• More than 1 in 3 new undergraduates aged < 25
• Around 4,300 part-time tutors (Associate Lecturers)
• Small group model of teaching 20 students: 1 tutor
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Students study part-time or full-time from home (or work, bus, train, prison, submarine…)
Distance learning at the OU
Distance learning: distance teaching
Combination of physical texts and online (some modules fully online)
Teaching material structured around the module website with options for online tutorials or for face-to-face tutorials in a number of modules
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Study based around the module website
Institutional VLE(bespoke Moodle)
All modules have the same standard design
Weekly study planner – instructions for what to do each week
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The OU model
of supported
open learningAcademic
Services
Learner Support
and advice
Tutor
Peers
Module
Student
Library
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Tutoring at a distance in the OU
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A day in the life of an Open University tutor
What do our tutors do?
• Early student contact: welcome students, ask them about themselves, offer help if needed (e.g. disability)
• Proactive student contact: at key times during the module, before assignments, at known pinch points, reminders of tutorials, monitor progress
• Correspondence tuition: regular assessment of and for learning with comprehensive feedback and feedforward
• Individual support: answering queries by email, in forums, on the phone, may be pastoral support as well as academic support
• Tutorials, online or face-to-face: develop and deliver optional tutorials to groups, varying in number from a few (<10) to ~100s; design to build knowledge & skills, address threshold concepts, motivate individuals & build community
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Individual support for students
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Some lessons learned
Tutoring at a distance with the OU
• From paper based to blended
• Individual and group tuition
• Realities; Participation not guaranteed; Choice of tool has an impact on involvement; Manage expectations and boundaries; Regular contact; Online identity; Social versus Institutional
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Adobe Connect: integrated with our VLE
Online tutorials at the OU
• Operates at scale:
• Averages 3200 concurrent users, peaks at 5200 concurrent users
• We run around 44,500 online events per year
• Over 31,000 recordings with a view count > 1 million
• Wide range of events from <~10 attending to >350 attending –variety of different types of learning event
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Online tutorials at the OU
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Online tutorials at the OU
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Peer support from the OU Students Association
• Social events
• Groups – protected characteristics
• Forums
• Social media groups
• Peer support service
• Advice & guidance
• Volunteers
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Other Formal & InformalPeer Support
• Module Forums
• "Study buddies"
• Societies and clubs
• Semi-official social media
• Unofficial social media
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Tutor induction, training and development
Professional development and communities of practice
• TutorHome
• AL Essentials and other toolkits
• Reflective practice and review
• Mentoring and peer support
• Programme of professional development
• Monitoring
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Scholarship of teaching & learning
• One scholarship centre per faculty, plus one cross-university
• Regular calls for projects
• Project teams can include central staff, associate lecturers, students
• Recent topics:-
• Benefits of "early start" on modules
• Impact of extensions on success
• Analytics for tracking engagement
• Development of community of learners
• Perceptions of tuition
• Accessibility of tuition
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Useful resources
Taking your teaching online
https://www.open.edu/openlearn/education-development/education/take-your-teaching-online/content-section-overview
The secret life of distance learning students
https://wonkhe.com/blogs/some-students-lives-are-more-secret-than-others/
How to teach online
https://www.futurelearn.com/courses/teach-online
OU sector drop-in (Martin Weller)
http://blog.edtechie.net/ou/ou-sector-drop-in-report-and-next-one/
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Tutoring Matters Webinar Series
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Tutoring Matters Webinar Series
UKAT highlights & upcoming events
Chair Dr Andrew Pye
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Sign up at https://learning.ukat.uk/courses/36
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• Recognises professional practice in personal tutoring
• Evidence-based application (e-portfolio)
• Three levels of recognition• Recognised Practitioner in Advising
(RPA)• Recognised Senior Advisor (RSA)• Recognised Leader in Advising (RLA)
• Launches May 2020; currently in pilot with 13 institutions and 68 participants
• Free to UKAT personal members
• Bulk discounts for institutional members
• Demonstrates institutional commitment to personalised learning and student success
UKAT Professional Recognition
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Forthcoming Webinars23 April – Supporting Students to Cope with RemoteFika Community
7 May – Advising in Turbulent TimesKaren Sullivan-Vance, University of Tennessee, Knoxville
28 May - Training personal tutors to support the needs of diverse student populationsSean Bridgen, University of Pittsburgh; National Science Foundation
More details and sign-up at https://www.ukat.uk/webinars
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Tutoring Matters Webinar Series
See you again soon at our next event: https://www.ukat.uk/webinars/current/