Tutor

Dr Chan Cheah

chan.cheah@monash.edu

or Chancheah@gmail.com

Quick Test

So, what are the important concepts you need to

know?

Please

From Data to Wisdom

Structural makeup of information

Wisdom

Knowledge

Information

Data

Applied knowledgeBooks, paradigms, info systems, lit. writings, principles, beliefs

Intuitive Knowing

Organised InformationChapters, theories, axioms,

conceptual models, stories, facts

Linked DataSentences, paragraphs, equations,

concepts, ideas, questions

Discrete ElementsWords, numbers, code, database

contents

Increasing Organisation Meanings

Increasing reusability

Characteristics

1. High production costs2. Little replication costs3. Little distribution costs4. Incurs sunk costs in

creating & maintain it5. Different carriers6. Not consumed by use –

is reusable

Economics of Info Services

7. Are customisable8. Have time based

lifecycle time valued9. Can create profits

What is Information?

Value of Information

Worth of acquiring information for decision makingExtended non-unit knowledge – click here

Outcomes

Decisions Predict

Apply

Collect

Report

Analyse

Synthesize

The Power of GIS (geographic information sciences)– 7.47mhttps://www.youtube.com/watch?v=nb0vgYPiXQk

DiscussionWhy is it important for functional managers to be involved in the decision of IT/IS?

Information Systems Vs Information Technology

10 Future Technologies that already exist – 2.01mhttps://www.youtube.com/watch?v=imbFjtX0Gc0

SO

What is information technology?

What is information System?

Technical Components

What’s IT/IS?

Information Systems Vs Information Technology

Technology Process

People

StructuresSoftwareHardware

IT

Contents

IS

System Effects

Technology Process

People

Structures

Whole of System Effects From

Interacting Components

DiscussionWhy it is important for a business manager to be aware of these systemic

effects?

Social

Technical

IT/IS Management Functions

PlanningWhat to achieve?How to achieve?

LeadingTaking charge

MotivatingKnowledge Transfer

OrganisingIdentifying &

allocating Who, what, when and how

to doControlling

MonitoringFixing variances

Dealing with risks

Work force Guidance

Goals setting & planning

Resource Allocation Mgt

Monitoring Performance & correcting variances

IS/IT Workgroups /Lecture Themes Cross Reference

Lecture themes Planning Organising Leading Controlling

Strategic contexts of organisations and IT management

√

IT strategy and Business strategy √

IT strategy alignment √

IT governance √ √ √

IT project success and failure √

Modelling business/organisational processes

√

IT provisioning √ √

IT outsourcing √ √

Ethical & Legal Issues for IT professionals

√

Funding IT in organisations √ √ √

IS/IT Management Workgroups (Functions)

IT/IS impacts +

Economic Environment

LiveabilityQuality of Life Factors

EmploymentAffordability

Financial Capacity

Health & Well BeingQuality PlacesFeeling Good

DiscussionDrawing on your own experience, give an example of unintended outcome

of an IT system

Planned & AccidentalBenefits & Negatives

Why invest in IT/IS?

Why invest in IT/IS?

1All organisations use, process and produce

information

2Statutory

Requirements need lots of info reporting

3.1 Always needing info on the go for Competitive Positioning

3.2 Always needing info on the go for enabling

continuously improving Efficiency & Effectiveness

IT/IS within an organisation context

Organisational & ICT Enabled

Functional Scope & Capabilities

Organisational Contexts of IT/IS

Strategy

Culture Infrastructure

External Environment

ResourcesUseability

Business Case/Aims

Business AnalyticsRequirements

United As OneSupporting Diversity

Fragmented & in Rivalry

• Opportunistic Prospecting• Defending• Mix - analytical

Showed leadership style influences org/ team culture

IT/IS initiator & enabler of Organisation Changes

Change Concepts

Automate Processes

InformateInformation Savvy

Transform

Efficiency

Org Intelligence

Reconfiguration

Workflows

People Capabilities

Structures

Change Outputs Impact Outcomes

DiscussionDoes the introduction of an IT system always cause these 3 types of changes?

IT/IS Managers – Career development Patterns

Business TrainingWith Add-on IS/IT specialisation

IT/IS TrainingWith Add-on business specialisation

Common Skills

Common Responsibilities

Case Study

Your Assignment

WiFi Feasibility Study for MacD

Research Task

Oracle Vs Peoplesoft

Hmmm ...... food for thought: Why are people important in IT/IS affairs?