turning a crisis into a drama
DESCRIPTION
Lessons learned to make things more fun, when things go wrong in ProductionTRANSCRIPT
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Disclaimer
• You might think this talk is about you or your company
• It’s not• We’ve all seen (and participated in) far
worse...
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Disclaimer
• You might think this talk is about you or your company
• It’s not• We’ve all seen (and participated in) far
worse...
• I’m also still quite tired
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Turning a Crisis into a Drama
‘Cos that makes it a lot more fun, right?
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1. Crowd Around Anyone Who is Typing
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1(a). Flap
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1(b). Shout
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1(c). Panic
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1(d). Best of All , Get Physical
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1(e). But at Least, Get Emotional
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2. Keep Information to Yourself
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2(a). Listen to Rumour
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2(b). Rely on Gossip
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(Chinese Whispers Work Excellently)
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2(c). Be Afraid to Say “I Don’t Know”
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2(d). Never Admit When You’re Wrong
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2(e). Or When Something May Have Been Your Fault
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2(f). Blame, Blame, Blame
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3. Work Incredibly Long Hours
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3(a). Change as Much as Possible Simultaneously
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3(b). Introduce Additional Problems Whenever You Can
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3(c). Throw All Best Practice and Process Out the Window
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3(d). Disrespect the Chain of Command
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3(e). Don’t Protect Your People
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4. Find Statistics to Place a Religious Level of Belief In
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4(a). Marvel at the Power of a Dashboard and a Subset of Data