turnaround success factors keys to...$2.5 billion sales - 3 strong businesses broad product...
TRANSCRIPT
TURNAROUND SUCCESS FACTORS
MANAGEMENT INVESTORS
CUSTOMERS LENDERS
SUPPLIERS
TIME_______________
CASH
Why does this company deserve to live?
If so, which parts and how structured
If not – how to get value from assets
Obstacles to building a recovery plan
◦ Management – self interest, denial◦ Access to data◦ Data accuracy◦ Sorting out fact from fiction
Lack of timely and accurate financial information
Lack of effective measurements of performance
Lack of effective plans A management team that believes they are
doing a good job
◦ Source: P.Leming May 2011 TMA event
How a leading industrial company was nearly destroyed ---
- Then saved, and rebuilt into a stronger organization
$2.5 billion sales - 3 strong businesses Broad product portfolio with leading brands Diversified markets: commercial construction,
industrial MRO, utility, retail Multiple channels to market: distribution,
direct, retail Proven, global IT systems and integrated
manufacturing network Reputation for excellent customer service and
innovative new products
*Not inclusive of all T&B brands
Color-Keyed®
T&B® Fittings
Ocal®
Ty-Rap®
Steel City®
Blackburn® Elastimold®
E-Z-Code®
Ty-Duct®
Sta-Kon®
Kindorf®
Red Dot®
10
Electrical*
Leading Brands Help Create Demand
Acquisitions w/o integration Weak financial function & controls Multiple initiatives w/o execution plan No accountability/responsibility Drive for quarter-end profit target◦ Power Buys◦ Build inventory to cover costs
Amazon of the B-to-B Electrical Industry
-400
-200
0
200
400
600
2000 2001 2002 2003
Operating IncomeOperating Working CapitalOperating Cash Flow
•No Cash•No Credit•No Strategy•No Business Disciplines
Shareholder lawsuit initiated June 2000 Eventually settled in next two years
SEC investigation of revenue recognition results in a permanent injunction Eventually lifted several years later
New Corporate CFO recruited – April Sell $800M electronics business to Tyco –June◦ Prevents breakage of loan covenants
Board Chair steps into CEO position - August Value investor attracted – GAMCO Major customer relationships stabilized Experienced industry executives hired as the
turnaround team
Cut sales regions from, 19 to 9 Pricing authority centralized Close and consolidate 10 plants (The Big
Event) Close 5 regional warehouses Build to order – not for inventory Settle $300M past due deductions & invoices
-400
-200
0
200
400
600
2000 2001 2002 2003
Revenue Cycle Disciplines• Outsourced Collections• Controlled Field Sales Pricing Authority• Standardized Terms and Conditions• Addressed and Managed Return Policy• Systems to Process High Volume Deductions
• Resolved Order Price Difference• Installed Metrics and Reporting
Supply Chain Disciplines• Build Inventory for Customers, not Plants• Closed Multiple Warehouses• Fixed MRP and Open Ended PO’s• Eliminated Obsolete Products• Established Service and Quality Metrics
Revenue Cycle Pricing leadership in volatile
materials market Metrics to drive order quality Schedule for every customer Deduction resolution within 30
days Lean culture including warehouse
and office Apply cash in 1 day – or less
050
100150200250300
2004 2005 2006
Operating IncomeOperating Working CapitalOperating Cash Flow
Overall, maniacal focus on cycle time reduction and customer service
Supply Chain
Convert MRP to “Pull” System
Implement lean culture at suppliers
A strong Balance Sheet has fueled improved income statement performance
Less time correcting errors: More time on improving
Cross functional execution To the customer: lower cost of doing
business Customer partnerships with foundation in
service, quality, and integrity
T&B reestablished itself as a leader in the electrical market
Accolades for service, quality, and product innovation
Price leader that manages pricing decisions with integrity