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MAN 404 Human Resource Management
MAN 404Human Resource ManagementTuberk [email protected]
Near East UniversityEmployee Testing & Selection Ethics, Justice & Fair Treatment Week 4Recap1. Decide what positions to fill (Personnel Planning & Forecasting)2. Build a pool of candidates for these jobs (Recruit internal & external candidates)3. Have candidates complete application forms and perhaps undergo initial screening interviews. 4. Use selection tools like tests, background investigations, and physical exams to identify viable candidates. 5. Decision! Decide who to make an offer to.
RecapPersonal Planning (PP) is about deciding what positions the firm will have to fill and how to fill them.
Employment or personnel planningThe process of deciding what positions the firm will have to fill, and how to fill them.
Succession planningThe process of deciding how to fill the companys most important executive jobs.
Personal Planning should derive from the firms strategic plans.
Recap
Why selecting Right Employee is important?1. Performance
2. Cost (Decrease turnover)
3. Legal Issues Testing Concepts1. ReliabilityThe consistency of scores obtained by the same person when retested with the identical tests or with alternate forms of the same test.
2. ValidityValidity tells you whether the test is measuring what you think its supposed to be measuring.ValidityTest Validity;The accuracy with which a test, interview, and so on measures, what it purports to measure or fulfils the function it was designed. In employment testing, there are 2 main ways to demonstrate a tests validity;Criterion Validity; A type of validity based on showing that scores on the test (predictors) are related to job performance (criterion).Content Validity;A test that is content valid is one that contains a fair sample of the tasks and skills actually needed for the job in question.How to Validate a Test1. Analyze the Job -Define skills which are required for that job (Leadership/Programming)
2. Choose the Testswww.kaplan.comwww.hr-guide.com/data/G371.htm How to Validate a Test3. Administer the Test
4. Relate Your Test Scores and Criteria
5. Cross-Validate and Revalidate
Why we need validation?
Types of Tests1-) Tests of Cognitive AbilitiesCognitive tests include tests of general reasoning ability (intelligence) and tests of specic mental abilities like memory and inductive reasoning.
a-) Intelligence Tests:Intelligence (IQ) tests are tests of general intellectual abilities. They measure not a single trait but rather a range of abilities, including memory, vocabulary, verbal uency, and numerical abilityTypes of Testsb-) Specic Cognitive Abilities;There are also measures of specic mental abilities, such as inductive and deductive reasoning, verbal comprehension, memory, and numerical ability. Psychologists often call such tests aptitude tests, since they purport to measure aptitude for the job in question.
2-) Tests of Motor and Physical Abilities
3-) Measuring Personality and Interests
Work Samples & SimulationsWork Sample;
Actual job tasks used in testing applicants performance.
Simulations - Real case scenario
Recent TrendsAccording to CIPD 54% of employers use social media for recruitment!
1 in 9 employees who have used social media to look for work have found a job this way.
LinkedIn!
https://reedglobal.com/en_GB/web/reedgb/hr-connect/-/asset_publisher/modN8hsaJ5g0/content/social-media-it-s-so-me;jsessionid=156899797DC64DD0C22904A7A6EDFD68?redirect=http%3A%2F%2Freedglobal.com%2Fen_GB%2Fweb%2Freedgb%2Fhr-connect%3Bjsessionid%3D156899797DC64DD0C22904A7A6EDFD68%3Fp_p_id%3D101_INSTANCE_modN8hsaJ5g0%26p_p_lifecycle%3D0%26p_p_state%3Dnormal%26p_p_mode%3Dview%26p_p_col_id%3Dcolumn-3%26p_p_col_pos%3D1%26p_p_col_count%3D3Ethics, Justice & Fair TreatmentEthics the principles of conduct governing an individual or a group.
Ethics/Cultural values may change depending to the country you work in.
As a HR manager, you need to be aware of people from different origins can have different norms & values. Ethics in New EraNew employees must fit with organizational culture.
Merging of two (or more) companies can result in having different ethical views.
http://www.bbc.com/news/business-19340128
http://www.independent.co.uk/life-style/gadgets-and-tech/even-worse-than-foxconn-apple-rocked-by-child-labour-claims-8736504.html Nature of HRAlways remember that nature of HR is changing.
Soft HRMFocus on qualityConcern with culture & leadershipStrategic & integrated policiesEmployees are assets to be developedRespect for individual
Factors affecting ethical decisionsNormative judgmentsJudging something as good or bad, right or wrong, better or worse.Moral standards (Morality)Societys accepted standards for behaviors that have serious consequences to its well-being.Behaviors that cannot be established or changed by decisions of authoritative bodies.Behaviors that override self-interest.
What Shapes Ethical Behavior at Work?Individual factorsOrganizational factorsThe bosss influenceEthics policies and codesThe organizations culture
What Is Organizational Culture?Organization cultureThe characteristic values, traditions, and behaviors a companys employees share.How is culture is revealed? Ceremonial eventsWritten rules and spoken commands.Office layoutOrganizational structureDress codesCultural symbols and behaviorsFigureheads
The Managers Role in Creating CultureClarify expectations for values to be followed.
Use signs and symbols to signal the importance of values.
Provide physical (the firms rewards) support for values.
Use stories to illustrate values.
Organize rites and ceremonies reinforcing values
Bribe or Corruption?
http://issuu.com/transparencyinternational/docs/bribe_payers_index_2011/9?e=0
Fair TreatmentWhy treat employees fairly?Drucker: Theyre not employees, theyre peopleAvoidance of employee litigationEnhanced employee commitmentEnhanced satisfaction with the organization, with jobs, and with leadersIncreased organizational citizenship behaviors
CV Lab & LinkedInhttps://www.youtube.com/watch?v=CKJRr8VEpEg&feature=youtu.be
ReferencesDessler, G. (2008) Human Resource Management. 11th edn. Harlow: Pearson Education Ltd
Mondy, R. (2005) Human Resource Management. Harlow: Pearson Education Ltd
Trompenaars, F. and Hampden-Turner, C. (2011) Riding the Waves of Culture: Understanding Cultural Diversity in Business. 2nd edn. London: Nicholas Brealey Publishing
Any Questions?