THE STRATEGIC PLANNING STEERING THE STRATEGIC PLANNING STEERING COMMITTEECOMMITTEEAn open and inclusive strategic planning process began in early 2006 with the formation of a Steering Committee that represented all College constituent groups. The Steering Committee met regularly and provided guidance to Planning Facilitators Patricia Carter and Richard Alfred (from the Center for Community College Development and the University of Michigan). The Steering Committee also reviewed emerging fi ndings and coordinated a communication process that ensured that all members of the College community remained informed about the process and that individuals had multiple opportunities for input.

Many thanks go to the members of the Steering Committee. They are:

Carla Mazzarelli, Chair Vice-President for Planning and Institutional Effectiveness

Carole M. Berotte Joseph President

Joseph April Executive Director, MassBay Foundation

Steve Berrien Provost/VP for Academics & Student Affairs

Marco Brancato Director of Facilities

Claudette Chander Student Representative

Ghazi Darkazalli * Dean, Business, Engineering, Science & Technology

John Driscoll Director of Institutional Research

Marc Eichen Vice President for Technology

Maxine Elmont Faculty, Human Services and MCCC Representative

Kim Gazzola Vice President for Administration and Finance

Michael Glisson Faculty, Radiologic Technology

Richard Haskell Controller

Lily Hsu * Dean, Health, Human Services and Education

Nancy Hughes Librarian

Gerry Lorentz * Dean, Liberal Arts

Mary Jo Marion Assistant to the President/Chief Policy Advisor

Matt O’Connor * Dean, Corporate & Continuing Education

Jacqueline Peleauw # Student Representative

Marva Perry Interim Assistant Provost/ Student Affairs

Michael Pierce Director, Administrative Services

Reggie Pierre-Charles Enrollment Specialist and AFSCME Representative

Joao Santos * Student Representative

Mary Scott Director of Human Resources

Bonnie Stevenson Faculty, Anatomy & Physiology

Neha Thakkar Faculty, Practical Nursing

Phyllis Walt Faculty, Early Childhood Education

Eleni Zanni Faculty, Biology

Jose Zayas # Student Representative

Mohamed Zefzaf Faculty, ESL and Liberal Arts

ACHIEVING EXCELLENCEACHIEVING EXCELLENCE

2007201220072012

STRATEGICSTRATEGICPLANPLAN

MASSBAY COMMUNITY COLLEGEFRAMINGHAM CAMPUS

19 Flagg DriveFramingham, MA 01702-5928

WELLESLEY HILLS CAMPUS50 Oakland Street

Wellesley Hills, MA 02481-5307

AUTOMOTIVE TECHNOLOGY CENTER 250 Eliot Street

Ashland, MA 01721-2389

* 2005-2006 # 2006-2007

ACHIEVING EXCELLENCEACHIEVING EXCELLENCE

PROMOTE STUDENT PROMOTE STUDENT SUCCESS IN A CULTURE SUCCESS IN A CULTURE OF ACADEMIC OF ACADEMIC EXCELLENCEEXCELLENCE1.1 Foster superb teaching

1.2 Foster a commitment to life-long learning

1.3 Ensure that all members of the College community play a role in learning, student retention and student success

1.4 Provide academic courses and programs that develop essential and appropriate knowledge and skills

MassBay is committed to promoting student success in a culture of academic excellence by fostering superb teaching and a commitment to life-long learning, by providing access to technology and resources, by ensuring that all members of the College community play a role in learning, student retention and student success and by providing academic courses and programs and co- and extra-curricular initiatives that develop essential and appropriate knowledge and skills.

SSPP

ENCOURAGE A CULTURE OF ENGAGEMENT

SP

MAKE A DIFFERENCE IN THE COMMUNITIES WE SERVE

SP

ACHIEVE OPERATIONAL EFFECTIVENESS

ENSURE CONTINUOUS IMPROVEMENT

SP S

PPRESIDENT’S MESSAGEPRESIDENT’S MESSAGEDuring the 2006-07 academic year, Massachusetts Bay Community College developed a new fi ve-year strategic plan that was approved by the Board of Trustees on June 19, 2007. Our strategic plan, entitled Achieving Excellence, will ensure that the College maintains its constant commitment to its mission of student learning and open access.

When I joined the MassBay community, I became immediately aware of its great potential to be a premier community college with the twin goals of providing both access and excellence. This vision is the

foundation of our strategic plan.

The creation of this document is the result of a very inclusive and transparent process which highlighted the dedicated team efforts of the Strategic Planning Steering Committee, as well as the intensive discussions among focus groups formed of all segments of the college community at different times throughout the 17 months of this planning process. Faculty, staff, students, and members of the surrounding communities shared their most pressing needs and concerns and helped shape the ways in which MassBay could respond to those needs. The fruits of that labor have provided the framework with which the College can plan for its future trajectory and strengthen MassBay in the coming years.

The following fi ve (5) strategic priorities will shape the future of MassBay through 2012. In order for the College to move forward on this strategic plan, it is incumbent upon all members of the community to recognize and embrace the fi ve priorities of the plan. They are:

• Promote student success in a culture of academic excellence • Make a difference in the communities we serve • Encourage a culture of engagement • Achieve operational effectiveness • Ensure continuous improvement

We can all take pride in this exceptional achievement, but we must also realize that no strategic plan can take fl ight on its own. The challenge for us all is to now use this plan, to implement its ideals, and to engage its ideology as integral parts of our campus lives. The hard work of implementation lies ahead. I am confi dent that our community can assemble the same positive energies and benevolence with the creative, rigorous, and forward-thinking inquiry that was evident in the planning process so that this strategic plan will grow into a living and breathing document that will open the doors to a vital and bright future for Massachusetts Bay Community College.

On behalf of the entire community, I would like to extend a thank you to the Strategic Planning Steering Committee, the Board of Trustees, and all of the focus groups who participated in the planning process, for their untiring efforts. In addition, I would like to thank former Vice President for Planning and Institutional Effectiveness Carla Mazzarelli for shepherding this process and the Center for Community College Development consultants, Patricia Carter and Richard Alfred, for their skillful facilitation and guidance throughout.

ABOUT MASSBAY COMMUNITY COLLEGEABOUT MASSBAY COMMUNITY COLLEGEMassBay has been serving the academic needs of our communities since our founding in 1961. While the majority of students attend MassBay from the MetroWest and Boston areas, our academic reputation has attracted students from throughout the United States and the world.

The College offers academic preparation for transfer to four-year institutions, career preparation for entry into high demand professions, job retraining and lifelong learning opportunities. MassBay is an accredited two-year co-educational public college, and maintains an open admissions policy.

A growing MetroWest presence, MassBay is home to the Felix Juliani Art Gallery, the Wellesley Symphony Orchestra, the MetroWest Youth Symphony Orchestra, and the All About Us Children’s Theater. All performances are open to the public.

Student Enrollment Facts 2006*Total (credit) enrollment 5,040Full-time students 2,035 (40%)Part-time students 3,005 (60%)Day students 3,428Evening students 2,340*728 students are counted in both Day and Evening

GenderFemale Students 3,050 (60%)Male Students 1,990 (40%)

Enrollment TrendsEnrollment in 1999 5,173Enrollment in 2004 5,040(Five-year growth: -2.6%)

Diversity- Minority EnrollmentBlack, non-Hispanic 558 (11%)Hispanic 370 (7%)Asian/Pacifi c Islander 214 (4%)International 148 (3%)Others 217 (4%)

Top Ten TownsBoston 731 (15%)Framingham 589 (12%)Newton 316 (6%)Waltham 256 (5%)Natick 252 (5%)Neeham 136 (3%)Norwood 132 (3%)Marlborough 131 (3%)Watertown 128 (3%)Franklin 123 (2%)

Enrollment by Degree TypeAssociate in Science 2,041 (41%)Associate in Arts 924 (18%)Certifi cate 1,533 (30%)Undecided 542 (11%)

THE STRATEGIC PLANNING STEERING COMMITTEE

We are committed to lifelong learning and the broad purposes of education, including personal enrichment, career advancement, professional development, and civic effi cacy.

We are committed to academic quality and excellence in all that we do.

We are committed to open access and believe that anyone who wishes to benefi t from higher education can do so at MassBay.

We are committed to student success and offer individualized attention and support that enables all students to maximize their academic success.

We are committed to respecting all individuals, embracing cultural differences and celebrating the richness that diversity brings to learning experiences.

We are committed to communication that is open, thoughtful, and informed.

We are committed to meeting the changing needs of our constituencies through innovation, experiment, and the willingness to test new ideas.

ACHIEVING EXCELLENCE

20072012

STRATEGICPLAN

Most Popular Academic ProgramsHealth Professions 36%Liberal Arts 19%Technologies 11%Business 13%Career Programs 10% Faculty*Full-time 79Part-time 264*Faculty counts as of November, 2006.

AlumniTotal alumni 18,000 In-state tuition and fees for 2006-2007Day tuition: $24 per creditEvening tuition: $41 per creditFees: $95 per credit Out-of-state tuition and fees for 2006-2007Tuition: $230 per creditFees: $95 per credit

MASSBAY CORE VALUESMASSBAY CORE VALUES

www.massbay.edu

ACHIEVING EXCELLENCEACHIEVING EXCELLENCE

PROMOTE STUDENT PROMOTE STUDENT SUCCESS IN A CULTURE SUCCESS IN A CULTURE OF ACADEMIC OF ACADEMIC EXCELLENCEEXCELLENCE1.1 Foster superb teaching

1.2 Foster a commitment to life-long learning

1.3 Ensure that all members of the College community play a role in learning, student retention and student success

1.4 Provide academic courses and programs that develop essential and appropriate knowledge and skills

MassBay is committed to promoting student success in a culture of academic excellence by fostering superb teaching and a commitment to life-long learning, by providing access to technology and resources, by ensuring that all members of the College community play a role in learning, student retention and student success and by providing academic courses and programs and co- and extra-curricular initiatives that develop essential and appropriate knowledge and skills.

SSPP

ENCOURAGE A CULTURE OF ENGAGEMENT

SP

MAKE A DIFFERENCE IN THE COMMUNITIES WE SERVE

SP

ACHIEVE OPERATIONAL EFFECTIVENESS

ENSURE CONTINUOUS IMPROVEMENT

SP S

PPRESIDENT’S MESSAGEPRESIDENT’S MESSAGEDuring the 2006-07 academic year, Massachusetts Bay Community College developed a new fi ve-year strategic plan that was approved by the Board of Trustees on June 19, 2007. Our strategic plan, entitled Achieving Excellence, will ensure that the College maintains its constant commitment to its mission of student learning and open access.

When I joined the MassBay community, I became immediately aware of its great potential to be a premier community college with the twin goals of providing both access and excellence. This vision is the

foundation of our strategic plan.

The creation of this document is the result of a very inclusive and transparent process which highlighted the dedicated team efforts of the Strategic Planning Steering Committee, as well as the intensive discussions among focus groups formed of all segments of the college community at different times throughout the 17 months of this planning process. Faculty, staff, students, and members of the surrounding communities shared their most pressing needs and concerns and helped shape the ways in which MassBay could respond to those needs. The fruits of that labor have provided the framework with which the College can plan for its future trajectory and strengthen MassBay in the coming years.

The following fi ve (5) strategic priorities will shape the future of MassBay through 2012. In order for the College to move forward on this strategic plan, it is incumbent upon all members of the community to recognize and embrace the fi ve priorities of the plan. They are:

• Promote student success in a culture of academic excellence • Make a difference in the communities we serve • Encourage a culture of engagement • Achieve operational effectiveness • Ensure continuous improvement

We can all take pride in this exceptional achievement, but we must also realize that no strategic plan can take fl ight on its own. The challenge for us all is to now use this plan, to implement its ideals, and to engage its ideology as integral parts of our campus lives. The hard work of implementation lies ahead. I am confi dent that our community can assemble the same positive energies and benevolence with the creative, rigorous, and forward-thinking inquiry that was evident in the planning process so that this strategic plan will grow into a living and breathing document that will open the doors to a vital and bright future for Massachusetts Bay Community College.

On behalf of the entire community, I would like to extend a thank you to the Strategic Planning Steering Committee, the Board of Trustees, and all of the focus groups who participated in the planning process, for their untiring efforts. In addition, I would like to thank former Vice President for Planning and Institutional Effectiveness Carla Mazzarelli for shepherding this process and the Center for Community College Development consultants, Patricia Carter and Richard Alfred, for their skillful facilitation and guidance throughout.

ENCOURAGE A ENCOURAGE A CULTURE OF CULTURE OF ENGAGEMENTENGAGEMENT3.1 Revisit and reaffi rm or revise the College’s core values statement

3.2 Initiate and implement College-wide communication and activities to foster collegiality and civility and to encourage interaction

3.3 Build a culture that appreciates and values individuals and their contributions to students’ and the College’s success

MassBay is committed to encouraging a culture of engagement by respecting diverse viewpoints, by promoting communication, collaboration and trust, and by valuing and recognizing students, faculty and staff and the contributions they make to the College.

SSPP

MAKE A MAKE A DIFFERENCE IN DIFFERENCE IN THE COMMUNITIES THE COMMUNITIES WE SERVEWE SERVE2.1 Take a pro-active leadership role in our communities

2.2 Deepen and expand the College’s relationships with community agencies, schools and businesses

MassBay is committed to making a diff erence in the communities we serve by acting as a collaborative partner, a leader, and a valuable resource to serve the needs of our communities.

SSPP

ACHIEVE ACHIEVE OPERATIONAL OPERATIONAL EFFECTIVENESSEFFECTIVENESS4.1 Hire, orient and retain qualifi ed employees

4.2 Ensure that fi nance and budget processes are transparent

4.3 Review, revise and streamline systems, processes, and procedures

4.4 Manage resources and facilities to meet the College’s physical needs and support academic excellence and student success

MassBay is committed to achieving operational eff ectiveness by ensuring that appropriate services, operational structures and facilities are in place and that policies and procedures are clear and easily accessible.

ENSURE ENSURE CONTINUOUS CONTINUOUS IMPROVEMENTIMPROVEMENT5.1 Ensure easy access to current, relevant and reliable data that can be used to support fact-based decision making

5.2 Monitor student goals and progress toward reaching them

5.3 Institute a reliable process to continuously measure institutional effectiveness

MassBay is committed to ensuring continuous improvement by establishing

a culture of on-going assessment, planning and development of

services and programs.

SSPP SS

PP

www.massbay.edu

ENCOURAGE A ENCOURAGE A CULTURE OF CULTURE OF ENGAGEMENTENGAGEMENT3.1 Revisit and reaffi rm or revise the College’s core values statement

3.2 Initiate and implement College-wide communication and activities to foster collegiality and civility and to encourage interaction

3.3 Build a culture that appreciates and values individuals and their contributions to students’ and the College’s success

MassBay is committed to encouraging a culture of engagement by respecting diverse viewpoints, by promoting communication, collaboration and trust, and by valuing and recognizing students, faculty and staff and the contributions they make to the College.

SSPP

MAKE A MAKE A DIFFERENCE IN DIFFERENCE IN THE COMMUNITIES THE COMMUNITIES WE SERVEWE SERVE2.1 Take a pro-active leadership role in our communities

2.2 Deepen and expand the College’s relationships with community agencies, schools and businesses

MassBay is committed to making a diff erence in the communities we serve by acting as a collaborative partner, a leader, and a valuable resource to serve the needs of our communities.

SSPP

ACHIEVE ACHIEVE OPERATIONAL OPERATIONAL EFFECTIVENESSEFFECTIVENESS4.1 Hire, orient and retain qualifi ed employees

4.2 Ensure that fi nance and budget processes are transparent

4.3 Review, revise and streamline systems, processes, and procedures

4.4 Manage resources and facilities to meet the College’s physical needs and support academic excellence and student success

MassBay is committed to achieving operational eff ectiveness by ensuring that appropriate services, operational structures and facilities are in place and that policies and procedures are clear and easily accessible.

ENSURE ENSURE CONTINUOUS CONTINUOUS IMPROVEMENTIMPROVEMENT5.1 Ensure easy access to current, relevant and reliable data that can be used to support fact-based decision making

5.2 Monitor student goals and progress toward reaching them

5.3 Institute a reliable process to continuously measure institutional effectiveness

MassBay is committed to ensuring continuous improvement by establishing

a culture of on-going assessment, planning and development of

services and programs.

SSPP SS

PP

www.massbay.edu

ABOUT MASSBAY COMMUNITY COLLEGEABOUT MASSBAY COMMUNITY COLLEGEMassBay has been serving the academic needs of our communities since our founding in 1961. While the majority of students attend MassBay from the MetroWest and Boston areas, our academic reputation has attracted students from throughout the United States and the world.

The College offers academic preparation for transfer to four-year institutions, career preparation for entry into high demand professions, job retraining and lifelong learning opportunities. MassBay is an accredited two-year co-educational public college, and maintains an open admissions policy.

A growing MetroWest presence, MassBay is home to the Felix Juliani Art Gallery, the Wellesley Symphony Orchestra, the MetroWest Youth Symphony Orchestra, and the All About Us Children’s Theater. All performances are open to the public.

Student Enrollment Facts 2006*Total (credit) enrollment 5,040Full-time students 2,035 (40%)Part-time students 3,005 (60%)Day students 3,428Evening students 2,340*728 students are counted in both Day and Evening

GenderFemale Students 3,050 (60%)Male Students 1,990 (40%)

Enrollment TrendsEnrollment in 1999 5,173Enrollment in 2004 5,040(Five-year growth: -2.6%)

Diversity- Minority EnrollmentBlack, non-Hispanic 558 (11%)Hispanic 370 (7%)Asian/Pacifi c Islander 214 (4%)International 148 (3%)Others 217 (4%)

Top Ten TownsBoston 731 (15%)Framingham 589 (12%)Newton 316 (6%)Waltham 256 (5%)Natick 252 (5%)Neeham 136 (3%)Norwood 132 (3%)Marlborough 131 (3%)Watertown 128 (3%)Franklin 123 (2%)

Enrollment by Degree TypeAssociate in Science 2,041 (41%)Associate in Arts 924 (18%)Certifi cate 1,533 (30%)Undecided 542 (11%)

THE STRATEGIC PLANNING STEERING COMMITTEE

We are committed to lifelong learning and the broad purposes of education, including personal enrichment, career advancement, professional development, and civic effi cacy.

We are committed to academic quality and excellence in all that we do.

We are committed to open access and believe that anyone who wishes to benefi t from higher education can do so at MassBay.

We are committed to student success and offer individualized attention and support that enables all students to maximize their academic success.

We are committed to respecting all individuals, embracing cultural differences and celebrating the richness that diversity brings to learning experiences.

We are committed to communication that is open, thoughtful, and informed.

We are committed to meeting the changing needs of our constituencies through innovation, experiment, and the willingness to test new ideas.

ACHIEVING EXCELLENCE

20072012

STRATEGICPLAN

Most Popular Academic ProgramsHealth Professions 36%Liberal Arts 19%Technologies 11%Business 13%Career Programs 10% Faculty*Full-time 79Part-time 264*Faculty counts as of November, 2006.

AlumniTotal alumni 18,000 In-state tuition and fees for 2006-2007Day tuition: $24 per creditEvening tuition: $41 per creditFees: $95 per credit Out-of-state tuition and fees for 2006-2007Tuition: $230 per creditFees: $95 per credit

MASSBAY CORE VALUESMASSBAY CORE VALUES

www.massbay.edu

THE STRATEGIC PLANNING STEERING THE STRATEGIC PLANNING STEERING COMMITTEECOMMITTEEAn open and inclusive strategic planning process began in early 2006 with the formation of a Steering Committee that represented all College constituent groups. The Steering Committee met regularly and provided guidance to Planning Facilitators Patricia Carter and Richard Alfred (from the Center for Community College Development and the University of Michigan). The Steering Committee also reviewed emerging fi ndings and coordinated a communication process that ensured that all members of the College community remained informed about the process and that individuals had multiple opportunities for input.

Many thanks go to the members of the Steering Committee. They are:

Carla Mazzarelli, Chair Vice-President for Planning and Institutional Effectiveness

Carole M. Berotte Joseph President

Joseph April Executive Director, MassBay Foundation

Steve Berrien Provost/VP for Academics & Student Affairs

Marco Brancato Director of Facilities

Claudette Chander Student Representative

Ghazi Darkazalli * Dean, Business, Engineering, Science & Technology

John Driscoll Director of Institutional Research

Marc Eichen Vice President for Technology

Maxine Elmont Faculty, Human Services and MCCC Representative

Kim Gazzola Vice President for Administration and Finance

Michael Glisson Faculty, Radiologic Technology

Richard Haskell Controller

Lily Hsu * Dean, Health, Human Services and Education

Nancy Hughes Librarian

Gerry Lorentz * Dean, Liberal Arts

Mary Jo Marion Assistant to the President/Chief Policy Advisor

Matt O’Connor * Dean, Corporate & Continuing Education

Jacqueline Peleauw # Student Representative

Marva Perry Interim Assistant Provost/ Student Affairs

Michael Pierce Director, Administrative Services

Reggie Pierre-Charles Enrollment Specialist and AFSCME Representative

Joao Santos * Student Representative

Mary Scott Director of Human Resources

Bonnie Stevenson Faculty, Anatomy & Physiology

Neha Thakkar Faculty, Practical Nursing

Phyllis Walt Faculty, Early Childhood Education

Eleni Zanni Faculty, Biology

Jose Zayas # Student Representative

Mohamed Zefzaf Faculty, ESL and Liberal Arts

ACHIEVING EXCELLENCEACHIEVING EXCELLENCE

2007201220072012

STRATEGICSTRATEGICPLANPLAN

MASSBAY COMMUNITY COLLEGEFRAMINGHAM CAMPUS

19 Flagg DriveFramingham, MA 01702-5928

WELLESLEY HILLS CAMPUS50 Oakland Street

Wellesley Hills, MA 02481-5307

AUTOMOTIVE TECHNOLOGY CENTER 250 Eliot Street

Ashland, MA 01721-2389

* 2005-2006 # 2006-2007