ttc16: ravir gurjal and jody farrar - ai: the future of travel

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ARTIFICIAL INTELLIGENCE: The Future of Travel Ranvir Gujral, CEO, Chute @ranvir @getchute Jody Farrar, VP Marketing, Chute @jodyfarrar @getchute

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Page 1: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

ARTIFICIAL INTELLIGENCE:The Future of Travel

Ranvir Gujral, CEO, Chute@ranvir @getchute

Jody Farrar, VP Marketing, Chute@jodyfarrar @getchute

Page 2: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

ABOUT CHUTE

Chute

ESTABLISHED2011200+ Customers

OFFICESSan FranciscoChicagoNew YorkLondon

INVESTMENT$13MM / Post Series AFoundry GroupUS Venture PartnersSalesforce VenturesKnight Foundation

G E T C H U T E . C O MA R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 3: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

IRISTM - Image Recognition Intelligence Software

G E T C H U T E . C O M

IRISTM is computer vision technology trained with proprietary algorithms to identify common characteristics in photos in order to recognize brand logos, objects (like faces), scenes (like sunsets, mountains, and beaches), and similar photos on social media.

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 4: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

OUR FASCINATION WITH AI

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 5: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O MA R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 6: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O MA R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 7: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

WHAT IS AI?

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 8: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 9: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

1943

1943 - WW2 triggers fresh thinking• Neurologist Grey Walter built some of the first robots

• Mathematician Alan Turing invented the turing test

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 10: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

1943

1950 - Science fiction steers the conversationI Robot ( a collection of short stories by Isaac Asimov) was published

1950

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 11: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

1943

1969 - Tough problems to crack1950 1969

• AI lagging behind predictions

• “Shakey the Robot”, the first general purpose mobile robot, was painfully slow

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 12: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

1943

1981 - A solution for big business1950 1969

• New commercial systems focused on narrower tasks

• First commercial expert system began operation at the Digital Equipment Corporation.

1981

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 13: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

1943

1997 - Man vs machine: Fight of the 20th Century1950 1969

Supercomputer Deep Blue defeated chess champion Garry Kasparov

1981 1997

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 14: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

1943

2002 - The first robot for the home1950 1969

An autonomous vacuum cleaner, Roomba, had enough intelligence to reliably clean a home

1981 1997

2002

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 15: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

1943

2008 - Starting to crack the big problems1950 1969

A small feature appeared on the new Apple iPhone - a Google app with speech recognition

1981 1997

2002

2008

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 16: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

KEY MOMENTS IN THE STORY OF AI

1943

2014 - Are machines intelligent now?1950 1969

From Google's billion dollar investment in driverless cars, to Skype's launch of real-time voice translation, intelligent machines were now becoming an everyday reality that would change all of our lives.

1981 1997

2002

2008

2014

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 17: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O MA R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 18: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O MA R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 19: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

WHY IS AI IMPORTANT?

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 20: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

WHO IS YOUR TRAVELER?

And by 2020, Gen Z will account for 40% of the population

IN MILLIONS

Source: Pew Research Center tabulation of U.S. Census Bureau population projections released December 2014

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 21: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

WHO IS YOUR TRAVELER?

20% of all international travelers are millennials

MILLENNIALS GEN X$6,200 per trip $3,700 per trip

BOOMERS$2,900 per trip

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 22: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

DIFFERENT KIND OF TRAVELER

Source: Boston Consulting Group

The First Digital Natives: Millennials have grown up with the internet and smartphones in an always-on digital world.

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 23: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

TOP SOURCES OF INSPIRATION

What media platform is most important for travel planning and inspiration?

CENTENNIALS MILLENNIALS

53%

27%

8%

7%3 2

27%

40%

6%

17%

7%4%

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 24: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

CENTENNIALS’ PREFERENCES MATTER

of centennials are consulted by family members when planning a trip83%

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E G E T C H U T E . C O M

Page 25: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

SO WHY AM I TELLING YOU THIS?

?A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 26: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

FORGET ABOUT KEEPING UP WITH THE JONESES

Julie nearbyRecommended restaurants

Next train

Reminder: appointment

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 27: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

PRACTICAL AI

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 28: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

They [Travelers] also want to purchase through a platform they trust, so the brand of the booking platform is extremely important.

And behind all of this is an absolutely critical reliance on top-class technology. Ultimately, if the technology and user experience

does not match up to expectations – which continue to grow in the digital age – customers will very quickly look elsewhere.

- BEN ROSSI, Reporter, Information Age

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 29: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

MORE PRACTICAL DEMANDS

WiFi

Mobile Device

Physiological Needs

Safety, Security

Social Needs

Esteem

Self-fulfillment

Basic Human Needs

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 30: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

GOALS

What are the goals of AI in Travel & Hospitality

Create seamless experiences

Personalization

Complement human workforce

Synthesize data to extract insights

1

2

3

4

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 31: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

CREATE SEAMLESS EXPERIENCES

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 32: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

INTEGRATING AI IN-ROOM

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 33: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

MOBILE APPS

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 34: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

WHAT’S NEXT

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 35: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

PERSONALIZATION

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 36: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

TRAVEL ASSISTANTS

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 37: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

TRAVEL ASSISTANTS - Alexis

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 38: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

TRAVEL ASSISTANTS - Lola

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 39: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

WHAT’S NEXT

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 40: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

TOO BIG BROTHER?

I’m ok sharing personal information as long as I get

something that matters to me in return.

- Most people

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 41: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

COMPLEMENT HUMAN BEHAVIOR

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 42: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

ALOFT, YOTEL, HENN-NA

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 43: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

TOO SOON?

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 44: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

WHAT’S NEXT?

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 45: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

SYNTHESIZE DATA TO EXTRACT INSIGHTS

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 46: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

IMAGE RECOGNITION

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 47: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

TECHNOLOGIES THAT CAN SOLVE SIMILAR GOALS AS

AI

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

MOBILE APPS

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 49: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

CRM

Opened email

Sent email

Booked flight

3 night stay

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 50: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

SOCIAL LISTENING

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 51: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

VIRTUAL REALITY

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

Page 52: TTC16: Ravir Gurjal and Jody Farrar - AI: The Future of Travel

G E T C H U T E . C O M

DRONES

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

CURRENT STATE OF THE TRAVEL & HOSPITALITY

INDUSTRY

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

LEGACY TRAVEL LIMITATIONS

Archaic websites

Single purpose mobile apps

Lack of cloud adoption

Limited knowledge of guests

1

2

3

4

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

How do we cross this chasm?

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

BEST PRACTICES FOR AI IMPLEMENTATION

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

HAVE A PURPOSE

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

GIVE IT TIME

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

TEST, EVALUATE, AND ADJUST

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

FUTURE TRAVEL EXPERIENCE - 2021

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

INCEPTION

I think what's exciting about artificial intelligence is it's a way of engaging people … I think we're going to see more of that – tailored,

targeted artificial intelligence driven content

- KEITH REED, Chief Marketing Officer, Unilever

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

INCEPTION

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

PLANNING

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

PLANNING

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

THE TRIP

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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G E T C H U T E . C O M

AFTER THE TRIP

Likes snorkeling

Likes photography

Does not like shopping

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E

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THANK YOU

G E T C H U T E . C O M

CO-FOUNDER & CEORanvir Gujral

VP MARKETINGJody Farrar

[email protected]

[email protected]

A R T I F I C I A L I N T E L L I G E N C E : T H E F U T U R E O F T R AV E L |J O D Y FA R R A R @ J O D Y FA R R A R | R A N V I R G U J R A L @ R A N V I R | @ G E T C H U T E