tse services guide
TRANSCRIPT
T SE Services is a full-service sports entertainment and game
production solutions and software company. TSE offers sports franchise consulting, A/V production and equipment integration,
and game operations and sponsorship sales systems management software. Since its inception in 1984, TSE continues to provide the sports industry with tools and
technology to stay in the forefront of the best entertainment venues in the world. With offices across the United States, TSE continues to expand three distinct divisions.
TSE's Consulting division is a franchise opening and
revitalization team giving sports organizations and athletic departments the direction and guidance to become “the place to be” in their area. TSE's equipment division provides a wide
range of audio/video production systems design and integration supported by over 100 years of experience in the industry. TSE's Management Solutions division provides patented event
management technology including TSE GameTime ScriptPRO, a game management solution for building and executing event
scripts and schedules, and SponsorPRO, a sponsorship sales automation system used to organize, execute, and track sponsorship inventory. If there is a sports team, venue or event
need, TSE has the solution!
Purdue University
“TSE consistently goes the extra mile for us and I have never been disappointed in
their service. We could not ask for a better partnership!”
- Stephen D. Hall Director
Peoria Chiefs “I would highly recommend TSE to any team that is looking for help and/or direction with their program!”
- Rocky Vonachen
President
Great Lakes Loons “Whether you're a startup franchise or a
team looking for a fresh start, I highly recommend TSE as a tool to take
your show to the next level."
- Chris Mundhenk VP of Marketing and Promotions
A fter countless years working in the sports industry and
understanding the demand for an automated game scripting system, TSE began a software journey with the initial release of TSE
GameTime ScriptPRO in 2005. Thanks to current partners and industry feedback, TSE continues to expand the TSE GameTime Suite. What’s been sold, what needs to be executed as part of the game day
script and who is singing the national anthem tonight? This information is now at your fingertips!
Report on inventory
and sales
Assign tasks for sponsor
fulfillment
Create contracts to track
inventory sold
Generate customized
proposals
Build sponsorship
inventory
Organize contacts and
potential sponsors
Elements of games import from
SponsorPRO
Elements order to build Production
Schedule
Print customized script based on
staff member roles
Execute script in real-time using
patented GO LIVE
Provide sponsors with Proof of
Performance reports
Schedule events on facility specific
Calendars
Plan the staffing, events, food and
other key elements
Game day/staffing analysis and
reporting
Creating the ultimate solution for any sports team or athletic organization
T SE GameTime SponsorPRO is an internet-based tool for organizing, tracking and validating all sponsored
inventory. SponsorPRO helps teams build inventory, create proposals, generate contracts and report on fulfilled sponsored elements. SponsorPRO simplifies the sponsorship sales and execution process and allows your entire
sales staff to see up-to-date progress on proposals/contracts and sponsorship fulfillment reports from any computer anywhere in the world.
Montana Tech
“SponsorPRO is money well spent and has made our corporate partnership proposals look more professional. We are closing more total proposals and at higher levels!”
- Joe McClafferty Vice Chancellor for Development
Reports Fulfillment Contracts Proposals Inventory Contacts
Initiate Contact - CRM Easy to use task generation
Build Inventory Organize with simple categorization
Generate Custom proposals
Ensure staff is up to date with real-time
information
Cut down on costs using SponsorPRO’s
emailable PDF Proposals, Contracts and
Proof of Performance Reports
Generate custom proposals in minutes
View a snap shot of information using dashboards
Control task lists and fulfillment
Design proposals and update information from anywhere in the world
Unique Dashboards Snapshots of daily tasks, goals and sales
Dynamic CRM Create customized views for easy to find contacts
Run Reports Sales, inventory,
discounts and more!
SET GOALS
T se GameTime ScriptPRO is an internet-based event management
software program used by teams and schools of all levels to streamline events, produce scripts, and generate reports. The configurable
interface allows users to build their accounts based on their specific needs. ScriptPRO is designed to prevent scripting errors, save time building event schedules, and enhance the efficiency of the production
as a whole. This multi-user system allows real time changes to be viewed system wide. These changes can be made on any device with an internet connection including smart phones. Continuous
development of new features and tools make ScriptPRO the perfect solution.
San Francisco Giants preparing for game day Vancouver Canucks running GO LIVE Arizona Cardinals making changes in real time
Sponsorship and game element organization
All Real-time- GO LIVE features
Game organization and management tools
Sponsorship element time stamping
Unlimited customizable and savable documents
Access to all account settings
UNLIMITED crew member accounts
Permission based access
Online training and tech support
Includes all upgrades
Tennessee Smokies “ScriptPRO is really easy to use and easy to execute. It has allowed us to keep our production schedules and our production
days organized.”
- Ryan Cox
Director of Entertainment
Miami Marlins "Our partnership with TSE has been great. As users of ScriptPRO we couldn't ask for better support and response. We are using ScriptPRO to enhance our organization and communication in our game operations and production departments."
-Larry Blocker Director of Game Presentation and Events
Arizona Cardinals “We have a very fluid and dynamic game presentation. Lots of moving parts, inventory, entertainment, sponsorships...ScriptRO has eliminated confusion and frustration regarding last second modifications. Not to mention reducing intercom chatter by an order of magnitude. Because it is web based, I can work on the show from anywhere, any time. All I need is my laptop and a connection.”
Run events in real time
Create and print position specific
scripts/schedules
-Michael Conner
Video and Scoreboard Operations Manager
Elements Production Schedule
GO LIVE
Proof of Performance
ScriptPRO Mobile
T SE GameTime PromoPRO is an internet-based event
management solution designed to organize all integral parts of your promotional schedule. Simply enter your game
schedule and all other outside events in a real-time updating calendar view. Then drill down to all the parts and pieces that “make” that event; theme, sponsor, entertainment,
groups, national anthem singer, first pitch, staffing etc. Not only does PromoPRO organize your entire event, but it automatically builds your scripts by allowing that
information to flow into TSE GameTime ScriptPRO. No more entering the same data in multiple platforms or
spreadsheets - it is all part of one system readily available and designed for you!
Multi-location Scheduling Control Month view, week view, and Multi-location view
Completely Customizable Unlimited amount of field types and values
Ties seamlessly with ScriptPRO
Calendars Key
Elements Reporting
Responsive Design Leading edge technology allows
for use on any device
y our video board not only has the potential to enhance the entire dynamic of your events, but makes it the “thing to
see” and your facility “the place to be”. Our vast experience helps you tailor your video board and front-end a/v equipment to create the show you want to produce. Our turnkey video board/RFP design and bid sourcing service enables you to focus on your operations, saving you time, and while avoiding the vast learning curve, saving you money.
FirstEnergy Stadium, Reading, PA
Wing Stadium, Kalamazoo, MI
Centennial Field, Burlington, VT
Thomas Stadium, Johnson City, TN
Boomers Stadium, Schaumburg, IL
Pringles Park, Jackson, TN
Fifth Third Ballpark, Grand Rapids, MI
Riverwalk Stadium, Montgomery, AL
New Bridge Bank Park, Greensboro, NC
State Mutual Stadium, Rome, GA
Smokies Park, Sevierville, TN
Time Warner Cable Field, Appleton, WI
Rent One Park, Marion, IL
Jackson Generals
“Having TSE involved with our recent video board project was one of the best business decisions I have ever made. From beginning to the end, they were great to work with and got us the results we
wanted. Just knowing you have someone who understands what you are trying to accomplish on your side is a comforting feeling. They were able to save us money while getting us the best product that we could ask for. I could not imagine doing any project like this without TSE.”
- Jason Compton General Manager
Vermont Lake Monsters “After working with TSE for our recent video board project, I cannot imagine working with anyone else in the future. From the beginning planning stages, understanding our budget and ensuring we got the best product for the money, to the implementation of the final project, TSE proved to be an invaluable resource that oversaw this process in a seamless manner. Our new video board is a huge addition to our fan experience, and we owe all of this success to TSE and the expertise they provided us.
- Kyle Bostwick Vice President
TSE Services Equipment Division provides quality design, equipment, installation and support for your entire
facility. TSE not only design/builds new audio and video productions, but also retrofit existing systems/rooms for facilities throughout North America. TSE will help you retrofit your current production room and increase the overall
effectiveness of your system. TSE will increase the efficiency, the content and the adaptability of your equipment. Our 25 plus years of live sports production knowledge gives us a holistic perspective on how to help you design and provide a great experience for your fans while continually satisfying your sponsors. TSE provides solutions to fit any
budget, gives credit for used equipment, and provides superior installation, training and production support services.
Install and clean equipment racks
Install LED concession monitors
Design/Build production rooms
Instant replay systems
Develop and oversee video and audio project RFPs
Purchase and install front end
production equipment
Purchase and install sound systems
Purchase and install security systems
Purchase and install cameras and camera locations
Purchase and install live switchers
Purchase and install recording, editing, distribution and communication equipment
Provide audio content and solutions
Provide video content and solutions
Anything else YOU need to produce an
EXCELLENT show
Trenton Thunder
“TSE did a great job during the upgrade/install here in Trenton. I’m glad that I had the opportunity to work with them. Although TSE is based in Wisconsin, it definitely feels like they are right around the corner if we need something.”
-Greg Lavin Production Manager
South Carolina Stingrays “I can honestly say that the professionalism and work that TSE and their crew performed was second to none. They were punctual, professional, informative and worked very hard with our arena to assure that no stone was left unturned. We are very excited to work with our new Game Ops equipment and we are so happy that we chose TSE.”
-Rob Concannon President
Greensboro Grasshoppers “TSE was able to provide us with the “in the know” advice when it came to the best technology and comparative pricing. The guidance and leadership they offer is invaluable. ”
-Katie Dannemiller Vice President of Baseball Operations
T SE Services Consulting Division offers a wide array
of expertise that results in a positive experience for your fans and sponsors while adding revenue to your
bottom line. TSE will help guide you as you enhance the use of your points of sale, video equipment, scoreboard, and employees. From parking the car to
buying tickets to the next game and everything in-between, each fans and sponsors experience will be memorable and lasting.
Promotional seminars Game presentation audits Videoboard design & sourcing
Staff placement & sourcing Full production services Promotional schedule
development Graphic design content Sales training
Video & animation content Merchandise implementation Sponsorship execution
On-Site training & support Architectural revise & design Control room design Audio & video design Logo Design Mascot Sourcing
University of South Alabama
“TSE Services is absolutely your total solution. South Alabama athletics will never be the same after this year. We are leaps and bounds ahead of where we were. I highly recommend TSE.”
- Travis Toth Athletic Director of Marketing
One of our satisfied clients stated, “It was like having a second GM on our staff!” We turnkey your entire promotions and production department, leaving you time to focus on the rest of your operations.
New Facility Openings ONEOK Field Dow Diamond Trustmark Park The Corn Crib
Rent One Ballpark Maritime Park
Regency Furniture Stadium
New Franchise Openings Great Lake Loons
Muskegon Lumberjacks Normal CornBelters
Pensacola Blue Wahoos
Southern Illinois Miners Sioux Falls Fighting Pheasants Southern Maryland Blue Crabs
Quad Cities River Bandits
Facility Renovations L.C. Walker Arena Sioux Falls Stadium
Wings Stadium WesBanco Arena
Tulsa Drillers “We've always loved working with TSE in
any capacity that we could. Especially this year with a new park opening, we really felt it necessary to bring TSE on for their incredible knowledge to help us open our park and give us a show that would wow our fans and really take our game entertainment to the next level. As we moved to ONEOK Field, TSE's input was huge in making the show the most unforgettable it’s ever been in Tulsa.”
- Mike Melega General Manager
Kalamazoo Wings “TSE’s seminar was the best ever! Thank you for doing an absolutely fantastic seminar and thanks for helping this organization get better!”
-Jim Burlew General Manager
Change the Mindset: It’s an Entertainment Facility
Employee Recruitment
Customer Service Toward the Ultimate Fan Experience
Video Content That Entertains
Promotion Schedule Planning
Booking Group Sales That Entertain
And more - TSE can tailor to your needs!
T SE provides key seminars and training of your
staff to get the most out of each event. From the moment your fan’s enter your facility they are in an
environment surrounded by interactions with your staff. At the end of the game, what will be their lasting
impression?
Does your staff realize that your facility is more about the entertainment than the sport?
What keeps fans coming back?
Are you ready to get creative and come up with a promotional schedule that is filled with new ideas?
All of these are answered when our consultants, with
over 100 years of combined sports entertainment success, give your staff the TSE experience!
W hen it comes to hiring for your staff, TSE
believes in one golden rule:
Talent ROCKS With over 25 years of experience in implementation of
qualified individuals in all positions, from group and ticket sales staff to production and promo team members, TSE has the experience to recruit, train and
oversee all aspects of making sure your new employees maximize the Fan Experience.
TSE also has a stable of Executive Producers that will make sure your video boards, ribbon boards and
concession monitors are maximized to ensure your “show” is one that will have your fans coming back
for more.
It’s simple - TSE assess, staffs, trains and deploys!
Abbotsford Heat
Aberdeen IronBirds
Anaheim Ducks
Arizona Cardinals
AT&T Cotton Bowl Classic
Augusta GreenJackets
Baylor University
BC Lions
Beloit Snappers
Binghamton Mets
Birmingham Barons
Bowie Baysox
Buffalo Wild Wings Bowl
Burlington Bees
Bradenton Marauders
Bradley University
Brooklyn Cyclones
Calgary Flames
Calgary Hitmen
Calgary Stampeders
Canadian Football League
Carolina Mudcats
Central Michigan University
Charlotte Knights
Charlotte Stone Crabs
Chicago White Sox
Cincinnati Cyclones
Cleveland Indians
Colorado Rapids
Colorado Springs Sky Sox
Columbus Blue Jackets
Connecticut Sun
Corpus Christi Hooks
Cricket Australia
Dayton Gems
Delmarva Shorebirds
Denver Broncos
Denver Cuthroats
Denver Outlaws
Dubuque Fighting Saints
Duluth Huskies
Dunedin Blue Jays
Eastern Illinois University
Eastern Michigan University
Edmonton Eskimos
Fargo Moorhead RedHawks
Fiesta Bowl
Florida Everblades
Fresno Grizzlies
Gateway Grizzlies
Gator Bowl Association
San Francisco Giants
Grand Rapids Griffins
Great Lakes Loons
Greensboro Grasshoppers
Greenville Drive
Gwinnett Braves
Hamilton Tiger-Cats
Harrisburg Senators
Huntsville Stars
Inland Empire 66ers
Jackson Generals
Jacksonville Sharks
Joliet Slammers
Kalamazoo Wings
Kane County Cougars
Lake Elsinore Storm
Lake Erie Crushers
Lakewood Blueclaws
Lexington Legends
Liberty University
Lincoln Saltdogs
Longwood University
Mahoning Valley Scrappers
Miami Heat
Miami Marlins
Midland Rock Hounds
Minnesota State - Moorhead
Minnesota Swarm
Mississippi Braves
Moncton Wildcats
Montgomery Biscuits
Montreal Alouettes
Muskegon Lumberjacks
Myrtle Beach Pelicans
New England Patriots
New England Revolution
New Hampshire Fisher Cats
Montgomery Biscuits
Montreal Alouettes
University of Denver
University of Florida
University of Louisiana, Lafayette
University of Louisville
University of MD, Eastern Shore
University of Michigan
University of Minnesota
University of Minnesota, Duluth
University of Nebraska at Kearney
University of North Carolina
University of South Alabama
University of South Dakota
University of Texas
University of Texas, Arlington
University of Texas, Pan-American
University of Tulsa
University of Wisconsin, Oshkosh
University of Wisconsin, Milwaukee
University of Wisconsin, Superior
US Soccer Federation
Utah Grizzlies
Vancouver Canucks
Vancouver Giants
Vancouver Whitecaps
Vermont Lake Monsters
Washington Wild Things
West Michigan Whitecaps
West Virginia Power
Wheeling Nailers
Wichita Thunder
Saskatchewan Roughriders
Seattle Thunderbirds
Seattle University
Sioux City Musketeers
Sioux Falls Fighting Pheasants
Sioux Falls Stampede
South Bend Silver Hawks
Southeast Missouri State
Southern Illinois Miners
Southern Maryland Blue Crabs
Southern Ohio Copperheads
Spokane Chiefs
Spokane Indians
Sporting Kansas City
St. Louis Cardinals
Stockton Ports
Stockton Thunder
Tampa Bay Rays
Tennessee Smokies
Texas Stars
Toledo Mud Hens
Toledo Walleye
Toronto Argonauts
Trenton Thunder
Tri-City ValleyCats
Tulsa Drillers
University of Alaska Anchorage
University of Arkansas
University of British Columbia
University of California, Berkeley
Muskegon Lumberjacks
Myrtle Beach Pelicans
New England Patriots
New England Revolution
New Hampshire Fisher Cats
Normal Cornbelters
Ohio Northern University
Pensacola Blue Wahoos
Peoria Chiefs
Philadelphia Eagles
Portland Pirates
Portland Timbers
Portland WinterHawks
Purdue University
Quad Cities River Bandits
Quebec Capitals
Queensland Reds
Quincy Gems
Rancho Cucamonga Quakes
Rochester Honkers
Rockford Ice Hogs
Rome Braves
Round Rock Express
Sacramento Capitals
Saginaw Valley State University
Salt River Fields
San Antonio Missions
San Diego Padres
San Jose Giants
San Jose Sharks
CHALLENGES TSE was approached by the Kalamazoo Wings to oversee an interior renovation of Wings Stadium in Kalamazoo, MI. The technology was antiquated and in poor working condition. No significant upgrades were made since the facility opened in 1974. Along with the facility the Wing's needed an overall franchise renovation. Since the time they opened the facility, the stadium was considered a "true hockey" facility rather than an entertainment facility. The Wings wanted to take the franchise to a brand new direction while revitalizing it in the community. TSE was brought in to oversee the physical plan changes while breathing fresh new life into the organization.
MORE CHALLENGES Individual challenges were met throughout the scope of each part of the renovation. When it came to the facility, the goal was to incorporate a new video board while totally revamping the concourse and concessions. Both the concourse and concessions were old, dark and cramped. The concessions were selling close to the same items at each location.
The video board faced unique limitations due to the existing roof structure, which is very low. In the past, the previous score board would be lowered and carted out of the facility when non-hockey events were being held. The new board would also be hidden from view when needed while being much larger in size. There was also the challenge of no location allowed for a ribbon board. When it came to the Wings franchise, over their 30+ years of existence, they did things consistent but in the old fashion way. They had novel approaches but needed an overhaul of operations to support the facility and to better sell tickets and sponsorship sales. There was also a need for new internal techniques on how
to market and produce content for the new technology.
TSE Equipment Highlights: LSI Industries 40 ft. x 12.5 ft. full four sided
digital video board
Philips 46” LCD monitors, 1920x1080
Digital Media Players
SD/HD 5.8GHz RF Microwave Camera System
15” subwoofer JBL professional
JBL Professional Full Array Cabinets
Sound Director premium software package
Broadcast Pix SD video production system with
1ME Control Panel and 4 SDI Inputs
16 x 16 SDI Video Matrix Switcher
Clear-Com Wireless Base Station, Transmitters
and Headsets
Multi-Channel HD/SD Slow Motion Replay
TSE Consulting Services Provided: TSE GameTime ScriptPRO System and Training
TSE GameTime SponsorPRO System and Training
3-Day Customer Service Training
Placing of an Executive Producer
Staffing, Training and Deployment of a full Game
Day Staff
Show Preparation and Evaluation
Ticket Training and Sales Consultation
PHYSICAL PLANT ENHANCEMENTS With the challenges from the existing roof height, TSE brainstormed and designed a structure that could be spun 90 degrees and lifted above the lights allowing for it to be hidden instead of removed from the facility. That allowed the design and purchase of a 40 ft. x 12.5 ft. four sided digital video board, the largest in minor league hockey, with the help of LSI Industries. The board was custom built so that the video can be viewed from all angles of the stadium. The concourse was redesigned with new paint, flooring and lighting, as well as enhanced sound. Digital signage was also placed throughout the concourse for added advertising opportunities and sponsorship revenue. An awning that was previously impeding views was removed to create an overall brighter and open concourse to enhance the fan experience. Along with the concourse, the concessions were opened up with new paint, lighting and flooring. With creative new graphics, a fresh look and taste was put into each individual stand, allowing for new varieties of menu items to be incorporated. Digital menus were also installed in each stand to enhance the ability to sell more and change unique food items for each event. The arena had no available location to place an LED ribbon board. Through creative design and outside the box thinking, LED monitors were placed in each of the 30 vomitoriums, creating a virtual ribbon. This allowed for added advertising revenue and great promotions to be incorporated for unique plays and events. A new production room featuring instant replay was designed to manage the non-stop action of all Wings hockey games as well as other outside revenue generating events. Further enhancements were made by installing JBL Professional speakers and a Clear-Com Wireless System.
Before and After
FRANCHISE MANAGEMENT AND OPERATION IMPROVEMENTS When TSE walked in the door, there was a realization that the Wings needed more than a breath of fresh air, there needed to be a new sense of adrenaline. The structure of the organization was analyzed, dissected and then redesigned to improve the lines of communication. The initial phase began with a 3-day seminar with the Wing’s front office to place a structure of efficiencies. A clear and concise direction was given so that everyone knew what needed to be done, who was going to take care of it, and what time frame these projects needed to be accomplished by. Within the new structure an increased level of ticket sales executives were implemented to create a further reach in the community. New programs were introduced along with ongoing sales training so the staff is generating new sales.
MORE FRANCHISE IMPROVEMENTS
The new organizational structure also consisted of the hiring and training of a new staff to handle the level of show demanded with the new facility renovations. TSE placed an Executive Producer to handle all content for the video displays. A full promotions and production team was hired and trained by TSE. With all the facility renovations, it was important to monetize them so new revenues are generated. A higher level of show was designed and installed to create more sponsorship inventory to sell. Customer service was and is continued to be stressed among the entire Wings Staff, from ushers to the top level executives, so that when the fan enters the parking lot to when the leave for the night, they are receiving the ultimate fan experience.
BENEFITS Fans attending Kalamazoo Wings games and other Wings Stadium events now see a much more advanced show production that includes video elements, increased promotions and higher quality sound. The Kalamazoo Wings have gained higher sponsorship revenues thanks to increased inventory provided by the new video board and all digital signage displays around the facility. The power of digital signage now allows the club to sell multiple opportunities in set locations at premium pricing.
The fans are now incorporated into “The Show” with the inclusion of wireless fan cams for Kiss Cams, fan shots and all other fan contests. Ticket sales for the season have seen an increase of more than 22% after a decline the past five seasons. Overall, the Wings are providing a better experience from the moment the fan hits the parking lot before the game to when they leave for the night and have become a leader in the state of Michigan.
TSE was brought to us as a group that could help dramatically improve and change the game day experience here in Kalamazoo. From the very first meeting with them it was clear they were experts in their field. Since working with them, and after my 35 plus years of engaging a wide range of consultants, TSE stands head and shoulders above the others. TSE stood shoulder
to shoulder with us making sure we could execute what we were taught to do. They were completely dedicated to our success and pushed us to be a better company and a better entertainment venue for our fans. Ron Elenbaas CEO of Greenleaf Hospitality Group, Owners of the Kalama-
zoo Wings
Reference Contact: Jim Burlew General Manager [email protected] (269) 349-9772 Wings Stadium 3600 Vanrick Dr. Kalamazoo, MI 49001
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CHALLENGES The Miami Marlins event preparation process had proved to be long and tedious. The team was spending hours preparing their game day scripts and creating multiple printable versions for their operators. Scripts were built as Excel and Word documents calling for redundant copying and pasting to keep consistency across versions. Communication was also chal lenging. Multiple emai ls requesting script edits would fill up the producer’s inbox leading up to and even after the required
deadline. This lead to confusion and improper execution. Because scripts were printed, the Marlins were spending a large sum of money on paper, which was thrown away immediately after each game. When changes needed to made during the game, they had to be radioed to each person and then scribbled on the script documents. This manual process proved to cause errors in proper sponsorship execution.
When sponsorship execution was questioned, the Marlins had to rummage through old scripts or review the game tape, both of which could take hours. Not only were the sponsorship execution requests challenging, but the end of season sponsorship execution reports required unnecessary time and resources. The Marlins knew there had to be a better way to build, organize and execute their game day scripts
and track sponsorship execution. SOLUTION TSE provided the Marlins with an internet-based game management solution, TSE GameTime ScriptPRO. ScriptPRO was implemented into the Marlin’s game production process to streamline the entire game day planning and sponsorship execution flow. The system allows the Marlins to organize all elements of their events throughout the season in one main internet-based database. If changes are required, updates can be made in real-time from any internet driven device. With TSE GameTime ScriptPRO all crew members have the most up-to-date version of the script at their fingertips. The Marlins also implemented the GO LIVE feature as part of. GO LIVE automates
the event script and provides a timestamp function used to ensure sponsorship execution. Proof of performance reports can now be emailed within minutes.
TSE Services Provided: TSE GameTime ScriptPRO
GT Production Task List
GT BottomLine
Training
Support
On-Site Visit with Support and Training
BENEFITS The implementation of TSE GameTime ScriptPRO has resulted in a more efficient event production and execution process at Marlins Park. Script changes run smoother, sponsorship execution is easier and the communication among the production department and sponsorship department is much more efficient. With time saved, and ease of mind that everything is being executed properly, the crew is able to focus on other responsibilities. ScriptPRO’s ability to adapt from day to day also gives the Marlins the flexibility to create a more
dynamic script. Overall, the Marlins are running a much more streamlined “Show!”
www.YourTSE.com
Our partnership with TSE has been great. As users of ScriptPRO we couldn’t ask for better support and response...basically they have a killer script writing program that will save so much time. After 15 years in the field, I’m kind of upset I didn’t think of coming up with this type of program! Larry Blocker
Director, Game Presentation & Events Miami Marlins
Reference Contact:
Luis Dones Manager, Game
Presentation & Events [email protected]
(305) 626-7227
Miami Marlins 501 Marlins Way Miami, FL 33125
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CHALLENGES The Vermont Lake Monsters approached TSE prior to the 2012 season. They were already one of the leading teams in the New-York Penn League, however they were in an old ballpark that lacked any current technology. The ballpark was run by the University of Vermont and was limited to what could be done for interior improvements. 2012 would be the first time audio and video infrastructure changes would be made to the existing facility.
TSE was hired to oversee all aspects of the project to get
the most possible within budget. A new video board would be installed along with the controlling software and consulting services needed to maximize revenues. The city was also going through a green movement and wanted to keep the "outdoors" feel of the stadium. The existing structure was made of wood so the high tech board would have to be incorporated without eliminating the rustic feel. With limited space in the production room, there would have to be some shifting to design control systems to fit into the small space.
Since the Lake Monsters did not have a prior video board, TSE would need to consult them on how to sell and monetize while providing new marketing strategies and sponsorship inventory.
SOLUTION TSE designed the video board RFP that was sent to select companies across the country. After multiple rounds and evaluation, LSI Industries was chosen to install a new 27 ft. x 16 ft. video board on the existing wooden structure in left field. Along with the video board, TSE integrated a new digital production room and TSE GameTime ScriptPRO - a game management solution the Lake Monsters use to build, organize and execute their game day scripts and schedules live and in real-time. The production room includes 2 PC’s and 2 monitors that are used to run ScriptPRO’s GO LIVE along with Sound Director to run the audio. In order to maximize the new equipment and create the ultimate fan experience, TSE worked with the Lake Monsters on designing a new show and trained their employees. New promotions and sponsorship inventory was designed into the show to maximize potential revenue from the new equipment.
TSE Equipment Services Provided:
LS Industries 27 ft. x 16 ft. Video Board
Toshiba DR430 DVD Recorder
ArKaos GrandVJ Software License
Sound Director audio media software
DataVideo– MS500 Switcher and LCD Kit
B-Stock Canon XL2 MiniDV 3CCD Camcorder
AVL-3 digital wireless video TX/RX kit
2 PC’s and Monitors for ScriptPRO
Adobe Software
TSE Consulting Services Provided: Written RFP for Video Board
TSE GameTime ScriptPRO System and Training
20th Season Logo Design Package
Inventory Analysis Seminar
Show Planning
Show Rehearsal
Customer Service Orientation
Opening Night Coverage
Think Tanks and Oversight
BENEFITS Fans attending Vermont Lake Monsters games and other Centennial Field events are now experiencing an advanced production with video elements and increased promotions. With the integration of TSE GameTime ScriptPRO, the Lake Monsters are much more streamlined on their preparation and execution from pre-game to post game. Sponsors are now able to receive proof of performances reports in minutes. The proof of performance reports highlight all of the sponsorship’s elements that were
executed throughout the season. By incorporating TSE’s newly designed show, Lake Monster fans are now part of the action throughout the entire game. Overall, the Lake Monsters are providing a better fan experience from the moment the fan drives into the parking lot till they leave the stadium following the game.
After working with TSE on our recent video board project, I cannot imagine working with anyone else in the future. From the beginning planning stages, understanding our budget and ensuring we got the best product for the money, to the implementation of the final project, TSE proved to be an invaluable resource that oversaw this process in a seamless manner. Our new video board is a huge addition to our fan experience, and we owe all of this success to TSE and the expertise they provided us. Kyle Bostwick Vice President, Vermont Lake Monsters
Reference Contact: Kyle Bostwick Vice President [email protected] (802) 655-4200 1 King Street Ferry Dock Burlington, VT 05401
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