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ETSI TS 102 250-2 V1.6.2 (2008-09)Technical Specification

Speech Processing, Transmission and Quality Aspects (STQ);QoS aspects for popular services in GSM and 3G networks;

Part 2: Definition of Quality of Service parametersand their computation

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ETSI

ETSI TS 102 250-2 V1.6.2 (2008-09)2

ReferenceRTS/STQ-000135m

Keywords

3G, GSM, network, QoS, service, speech

ETSI

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ETSI TS 102 250-2 V1.6.2 (2008-09)3

Contents

Intellectual Property Rights ..............................................................................................................................17Foreword...........................................................................................................................................................17Introduction ......................................................................................................................................................181 Scope ......................................................................................................................................................192 References ..............................................................................................................................................192.1 Normative references .......................................................... .......................................................... ...................202.2 Informative references............................. ................................................................. ........................................213 Definitions and abbreviations.................................................................................................................213.1 Definitions........................................................................................................................................................213.2 Abbreviations ................................................................ ....................................................... ............................234 QoS Parameter Basics ............................................................................................................................254.1 General Overview................................................................. ......................................................... ...................254.2 FTP, HTTP and E-Mail Issues ................................................................... ......................................................254.2.1 Performance Enhancement Proxies .................................................... ....................................................... .274.3 Timeouts...........................................................................................................................................................285 Service independent QoS Parameters.....................................................................................................285.1 Radio Network Unavailability [%]......... ................................................................. .........................................285.1.1 Abstract Definition ............................................................... ............................................................ ..........285.1.2 Abstract Equation ........................................................... ......................................................... ...................285.1.3 Trigger Points ......................................................... ........................................................ ............................285.2 Network Non-Accessibility [%] .............................................................. .........................................................295.2.1 Abstract Definition ............................................................... ............................................................ ..........295.2.2 Abstract Equation ........................................................... ......................................................... ...................295.2.3 Trigger Points ......................................................... ........................................................ ............................295.3 Attach Failure Ratio [%] ....................................................................... .......................................................... .305.3.1 Abstract Definition ............................................................... ............................................................ ..........305.3.2 Abstract Equation ........................................................... ......................................................... ...................305.3.3 Trigger Points ......................................................... ........................................................ ............................305.4 Attach Setup Time [s]............................................ ................................................................ ...........................305.4.1 Abstract Definition ............................................................... ............................................................ ..........305.4.2 Abstract Equation ........................................................... ......................................................... ...................315.4.3 Trigger Points ......................................................... ........................................................ ............................315.5 PDP Context Activation Failure Ratio [%] ................................................................ ......................................315.5.1 Abstract Definition ............................................................... ............................................................ ..........315.5.2 Abstract Equation ........................................................... ......................................................... ...................315.5.3 Trigger Points ......................................................... ........................................................ ............................325.6 PDP Context Activation Time [s]..................................................... ....................................................... .........325.6.1 Abstract Definition ............................................................... ............................................................ ..........325.6.2 Abstract Equation ........................................................... ......................................................... ...................325.6.3 Trigger Points ......................................................... ........................................................ ............................335.7 PDP Context Cut-off Ratio [%]................. ........................................................ ...............................................335.7.1 Abstract Definition ............................................................... ............................................................ ..........335.7.2 Abstract Equation ........................................................... ......................................................... ...................335.7.3 Trigger Points ......................................................... ........................................................ ............................335.8 Data Call Access Failure Ratio [%]............................................. ............................................................ .........345.8.1 Abstract Definition ............................................................... ............................................................ ..........345.8.2 Abstract Equation ........................................................... ......................................................... ...................345.8.3 Trigger Points ......................................................... ........................................................ ............................345.9 Data Call Access Time [s].............................................................. ........................................................ ..........345.9.1 Abstract Definition ............................................................... ............................................................ ..........345.9.2 Abstract Equation ........................................................... ......................................................... ...................345.9.3 Trigger Points ......................................................... ........................................................ ............................355.10 DNS Host Name Resolution Failure Ratio [%]........................................................... .....................................35

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5.10.1 Abstract Definition ............................................................... ............................................................ ..........355.10.2 Abstract Equation .................................................... ........................................................ ...........................355.10.3 Trigger Points ...................................................... ........................................................... ............................365.11 DNS Host Name Resolution Time [s] ................................................................. .............................................365.11.1 Abstract Definition ............................................................... ............................................................ ..........365.11.2 Abstract Equation .................................................... ........................................................ ...........................365.11.3 Trigger Points ...................................................... ........................................................... ............................366 Direct Services QoS Parameters.............................................................................................................376.1 File Transfer (FTP).............. ................................................................. .......................................................... ..376.1.1 FTP {Download|Upload} Service Non-Accessibility [%]....................................................... ...................376.1.1.1 Abstract Definition...................................................................... ......................................................... .376.1.1.2 Abstract Equation....... ............................................................ ..................................................... ..........376.1.1.3 Trigger Points............................. ............................................................ ...............................................376.1.2 FTP {Download|Upload} Setup Time [s] ........................................................ ...........................................386.1.2.1 Abstract Definition...................................................................... ......................................................... .386.1.2.2 Abstract Equation....... ............................................................ ..................................................... ..........386.1.2.3 Trigger Points............................. ............................................................ ...............................................386.1.3 FTP {Download|Upload} IP-Service Access Failure Ratio [%].................................................................396.1.3.1 Abstract Definition...................................................................... ......................................................... .396.1.3.2 Abstract Equation....... ............................................................ ..................................................... ..........396.1.3.3 Trigger Points............................. ............................................................ ...............................................396.1.4 FTP {Download|Upload} IP-Service Setup Time [s] .......................................................... .......................406.1.4.1 Abstract Definition...................................................................... ......................................................... .406.1.4.2 Abstract Equation....... ............................................................ ..................................................... ..........406.1.4.3 Trigger Points............................. ............................................................ ...............................................406.1.5 FTP {Download|Upload} Session Failure Ratio [%]................................ ..................................................406.1.5.1 Abstract Definition...................................................................... ......................................................... .406.1.5.2 Abstract Equation....... ............................................................ ..................................................... ..........406.1.5.3 Trigger Points............................. ............................................................ ...............................................416.1.6 FTP {Download|Upload} Session Time [s]............................................................. ...................................416.1.6.1 Abstract Definition...................................................................... ......................................................... .416.1.6.2 Abstract Equation....... ............................................................ ..................................................... ..........41

6.1.6.3 Trigger Points............................. ............................................................ ...............................................416.1.7 FTP {Download|Upload} Mean Data Rate [kbit/s] ............................................................... .....................426.1.7.1 Abstract Definition...................................................................... ......................................................... .426.1.7.2 Abstract Equation....... ............................................................ ..................................................... ..........426.1.7.3 Trigger Points............................. ............................................................ ...............................................426.1.8 FTP {Download|Upload} Data Transfer Cut-off Ratio [%] ....................................................... ................436.1.8.1 Abstract Definition...................................................................... ......................................................... .436.1.8.2 Abstract Equation....... ............................................................ ..................................................... ..........436.1.8.3 Trigger Points............................. ............................................................ ...............................................436.2 Mobile Broadcast ................................................ ........................................................ .....................................436.2.1 Mobile Broadcast Network Non-Availability {Broadcast Bearer}........................................................... ..456.2.1.1 Abstract Definition...................................................................... ......................................................... .456.2.1.2 Abstract Equation....... ............................................................ ..................................................... ..........45

6.2.1.3 Trigger Points............................. ............................................................ ...............................................466.2.2 Mobile Broadcast Program Menu Non-Accessibility {Bootstrapping Bearer, ESG Retrieval Bearer}......466.2.2.1 Abstract Definition...................................................................... ......................................................... .466.2.2.2 Abstract Equation....... ............................................................ ..................................................... ..........466.2.2.3 Trigger Points............................. ............................................................ ...............................................466.2.3 Mobile Broadcast Program Menu Access Time {Bootstrapping Bearer, ESG Retrieval Bearer}..... .........476.2.3.1 Abstract Definition...................................................................... ......................................................... .476.2.3.2 Abstract Equation....... ............................................................ ..................................................... ..........476.2.3.3 Trigger Points............................. ............................................................ ...............................................476.2.4 Mobile Broadcast Channel Non-Accessibility {Broadcast Bearer}............................................................476.2.4.1 Abstract Definition...................................................................... ......................................................... .476.2.4.2 Abstract Equation....... ............................................................ ..................................................... ..........476.2.4.3 Trigger Points............................. ............................................................ ...............................................47

6.2.5 Mobile Broadcast Channel Access Time {Broadcast Bearer}......................... ...........................................486.2.5.1 Abstract Definition...................................................................... ......................................................... .486.2.5.2 Abstract Equation....... ............................................................ ..................................................... ..........48

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6.2.5.3 Trigger Points............................. ............................................................ ...............................................486.2.6 Mobile Broadcast Interactivity Response Failure Ratio {Mobile Network Bearer} {Broadcast

Bearer}........................................................................................................................................................48 6.2.6.1 Abstract Definition...................................................................... ......................................................... .486.2.6.2 Abstract Equation....... ............................................................ ..................................................... ..........486.2.6.3 Trigger Points............................. ............................................................ ...............................................496.2.7 Mobile Broadcast Interactivity Response Time {Mobile Network Bearer} {Broadcast Bearer}......... ......496.2.7.1 Abstract Definition...................................................................... ......................................................... .496.2.7.2 Abstract Equation....... ............................................................ ..................................................... ..........496.2.7.3 Trigger Points............................. ............................................................ ...............................................496.2.8 Mobile Broadcast Session Cut-off Ratio {Broadcast Bearer} ................................................... .................516.2.8.1 Abstract Definition...................................................................... ......................................................... .516.2.8.2 Abstract Equation....... ............................................................ ..................................................... ..........516.2.8.3 Trigger Points............................. ............................................................ ...............................................516.2.9 Mobile Broadcast Service Integrity {Broadcast Bearer} ........................................................ ....................516.2.10 Mobile Broadcast Reproduction Soft Cut-off Ratio {Broadcast Bearer} ...................................................516.2.10.1 Abstract Definition................................................................... ............................................................ .516.2.10.2 Abstract Equation.............. ............................................................ ....................................................... .526.2.10.3 Trigger Points.............................. ................................................................. .........................................526.2.11 Mobile Broadcast Reproduction Hard Cut-off Ratio {Broadcast Bearer}................ ..................................526.2.11.1 Abstract Definition................................................................... ............................................................ .526.2.11.2 Abstract Equation.............. ............................................................ ....................................................... .526.2.11.3 Trigger Points.............................. ................................................................. .........................................526.2.12 Mobile Broadcast Audio Quality {Broadcast Bearer}...................................... ..........................................536.2.12.1 Abstract Definition................................................................... ............................................................ .536.2.12.2 Abstract Equation.............. ............................................................ ....................................................... .536.2.12.3 Trigger Points.............................. ................................................................. .........................................536.2.13 Mobile Broadcast Video Quality {Broadcast Bearer}............................................................... .................536.2.13.1 Abstract Definition................................................................... ............................................................ .536.2.13.2 Abstract Equation.............. ............................................................ ....................................................... .536.2.13.3 Trigger Points.............................. ................................................................. .........................................536.3 Ping ........................................................... ............................................................ ...........................................546.3.1 Ping Round Trip Time [ms].......................................................... ..................................................... .........546.3.1.1 Abstract Definition...................................................................... ......................................................... .546.3.1.2 Abstract Equation....... ............................................................ ..................................................... ..........546.3.1.3 Trigger Points............................. ............................................................ ...............................................546.4 Push to Talk over Cellular (PoC) ............................................................ ........................................................ .546.4.1 Definitions ........................................................... ........................................................... ............................556.4.2 Generic Signal Flow ................................................................ ......................................................... ..........566.4.3 PoC Registration Failure Ratio [%] ............................................................. ...............................................586.4.3.1 Abstract Definition...................................................................... ......................................................... .586.4.3.2 Abstract Equation....... ............................................................ ..................................................... ..........586.4.3.3 Trigger Points............................. ............................................................ ...............................................586.4.4 PoC Registration Time [s] ........................................................ ......................................................... .........596.4.4.1 Abstract Definition...................................................................... ......................................................... .596.4.4.2 Abstract Equation....... ............................................................ ..................................................... ..........596.4.4.3 Trigger Points............................. ............................................................ ...............................................596.4.5 PoC Publish Failure Ratio [%]...................... ...................................................................... ........................606.4.5.1 Abstract Definition...................................................................... ......................................................... .606.4.5.2 Abstract Equation....... ............................................................ ..................................................... ..........606.4.5.3 Trigger Points............................. ............................................................ ...............................................606.4.6 PoC Publish Time [s]........................................................ ........................................................ ..................606.4.6.1 Abstract Definition...................................................................... ......................................................... .606.4.6.2 Abstract Equation....... ............................................................ ..................................................... ..........616.4.6.3 Trigger Points............................. ............................................................ ...............................................616.4.7 PoC Registration Failure Ratio (long) [%] .............................................................. ...................................616.4.7.1 Abstract Definition...................................................................... ......................................................... .616.4.7.2 Abstract Equation....... ............................................................ ..................................................... ..........616.4.7.3 Trigger Points............................. ............................................................ ...............................................626.4.8 PoC Registration Time (long) [s].......................... ............................................................ ..........................626.4.8.1 Abstract Definition...................................................................... ......................................................... .626.4.8.2 Abstract Equation....... ............................................................ ..................................................... ..........62

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ETSI TS 102 250-2 V1.6.2 (2008-09)6

6.4.8.3 Trigger Points............................. ............................................................ ...............................................636.4.9 PoC Session Initiation Failure Ratio (on-demand) [%] ................................................... ...........................636.4.9.1 Abstract Definition...................................................................... ......................................................... .636.4.9.2 Abstract Equation....... ............................................................ ..................................................... ..........636.4.9.3 Trigger Points............................. ............................................................ ...............................................646.4.10 PoC Session Initiation Time (on-demand) [s].................................... .........................................................646.4.10.1 Abstract Definition................................................................... ............................................................ .646.4.10.2 Abstract Equation.............. ............................................................ ....................................................... .646.4.10.3 Trigger Points.............................. ................................................................. .........................................656.4.11 PoC Session Media Parameters Negotiation Failure Ratio (pre-established) [%] .....................................656.4.11.1 Abstract Definition................................................................... ............................................................ .656.4.11.2 Abstract Equation.............. ............................................................ ....................................................... .666.4.11.3 Trigger Points.............................. ................................................................. .........................................666.4.12 PoC Session Media Parameters Negotiation Time (pre-established) [s] ...................................................666.4.12.1 Abstract Definition................................................................... ............................................................ .666.4.12.2 Abstract Equation.............. ............................................................ ....................................................... .676.4.12.3 Trigger Points.............................. ................................................................. .........................................676.4.13 PoC Session Initiation Failure Ratio (pre-established) [%] ................................................................ ........676.4.13.1 Abstract Definition................................................................... ............................................................ .676.4.13.2 Abstract Equation.............. ............................................................ ....................................................... .686.4.13.3 Trigger Points.............................. ................................................................. .........................................686.4.14 PoC Session Initiation Time (pre-established) [s] ..................................................................... .................686.4.14.1 Abstract Definition................................................................... ............................................................ .686.4.14.2 Abstract Equation.............. ............................................................ ....................................................... .696.4.14.3 Trigger Points.............................. ................................................................. .........................................696.4.15 PoC Session Setup Failure Ratio (on-demand) [%].................................................. ..................................706.4.15.1 Abstract Definition................................................................... ............................................................ .706.4.15.2 Abstract Equation.............. ............................................................ ....................................................... .706.4.15.3 Trigger Points.............................. ................................................................. .........................................706.4.16 PoC Session Setup Failure Ratio (pre-established) [%].............................................................. ................716.4.16.1 Abstract Definition................................................................... ............................................................ .716.4.16.2 Abstract Equation.............. ............................................................ ....................................................... .716.4.16.3 Trigger Points.............................. ................................................................. .........................................716.4.17 PoC Session Setup Time [s]................................ ........................................................ ................................726.4.17.1 Abstract Definition:................... ...................................................................... ......................................726.4.17.2 Abstract Equation.............. ............................................................ ....................................................... .726.4.17.3 Trigger Points.............................. ................................................................. .........................................726.4.18 PoC Push to Speak Failure Ratio [%] .................................................................... .....................................736.4.18.1 Abstract Definition................................................................... ............................................................ .736.4.18.2 Abstract Equation.............. ............................................................ ....................................................... .736.4.18.3 Trigger Points.............................. ................................................................. .........................................736.4.19 PoC Push to Speak Time [s] ....................................................... ....................................................... .........746.4.19.1 Abstract Definition................................................................... ............................................................ .746.4.19.2 Abstract Equation.............. ............................................................ ....................................................... .746.4.19.3 Trigger Points.............................. ................................................................. .........................................746.4.20 PoC Session Leaving Failure Ratio (on-demand) [%] ............................................................ ....................746.4.20.1 Abstract Definition................................................................... ............................................................ .746.4.20.2 Abstract Equation.............. ............................................................ ....................................................... .746.4.20.3 Trigger Points.............................. ................................................................. .........................................756.4.21 PoC Session Leaving Time (on-demand) [s] ................................................ ..............................................756.4.21.1 Abstract Definition................................................................... ............................................................ .756.4.21.2 Abstract Equation.............. ............................................................ ....................................................... .756.4.21.3 Trigger Points.............................. ................................................................. .........................................766.4.22 PoC Session Leaving Failure Ratio (pre-established) [%]................................................................... .......766.4.22.1 Abstract Definition................................................................... ............................................................ .766.4.22.2 Abstract Equation.............. ............................................................ ....................................................... .766.4.22.3 Trigger Points.............................. ................................................................. .........................................766.4.23 PoC Session Leaving Time (pre-established) [s] ................................................... .....................................776.4.23.1 Abstract Definition................................................................... ............................................................ .776.4.23.2 Abstract Equation.............. ............................................................ ....................................................... .776.4.23.3 Trigger Points.............................. ................................................................. .........................................776.4.24 PoC Deregistration Failure Ratio [%]...................................................................... ...................................77

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ETSI TS 102 250-2 V1.6.2 (2008-09)7

6.4.24.1 Abstract Definition................................................................... ............................................................ .776.4.24.2 Abstract Equation.............. ............................................................ ....................................................... .786.4.24.3 Trigger Points.............................. ................................................................. .........................................786.4.25 PoC Deregistration Time [s] ..................................................... ......................................................... .........786.4.25.1 Abstract Definition................................................................... ............................................................ .786.4.25.2 Abstract Equation.............. ............................................................ ....................................................... .786.4.25.3 Trigger Points.............................. ................................................................. .........................................796.4.26 PoC Busy Floor Response Failure Ratio [%]............................... ...................................................... .........796.4.26.1 Abstract Definition................................................................... ............................................................ .796.4.26.2 Abstract Equation.............. ............................................................ ....................................................... .796.4.26.3 Trigger Points.............................. ................................................................. .........................................806.4.27 PoC Busy Floor Response Time [s]....................................................... .................................................... .806.4.27.1 Abstract Definition................................................................... ............................................................ .806.4.27.2 Abstract Equation.............. ............................................................ ....................................................... .806.4.27.3 Trigger Points.............................. ................................................................. .........................................816.4.28 PoC Talk Burst Request Failure Ratio [%]................................................................. ................................816.4.28.1 Abstract Definition................................................................... ............................................................ .816.4.28.2 Abstract Equation.............. ............................................................ ....................................................... .816.4.28.3 Trigger Points.............................. ................................................................. .........................................816.4.29 PoC Talk Burst Request Time [s] ........................................................... ................................................... .826.4.29.1 Abstract Definition................................................................... ............................................................ .826.4.29.2 Abstract Equation.............. ............................................................ ....................................................... .826.4.29.3 Trigger Points.............................. ................................................................. .........................................826.4.30 PoC Talk Burst Cut-off Ratio [%] ..................................................... ........................................................ .826.4.30.1 Abstract Definition................................................................... ............................................................ .826.4.30.2 Abstract Equation.............. ............................................................ ....................................................... .836.4.30.3 Trigger Points.............................. ................................................................. .........................................836.4.31 PoC Talk Burst Packet Drop Ratio [%] ......................................................... .............................................846.4.31.1 Abstract Definition................................................................... ............................................................ .846.4.31.2 Abstract Equation.............. ............................................................ ....................................................... .846.4.31.3 Trigger Points.............................. ................................................................. .........................................846.4.32 PoC Voice Transmission Delay (first) [s]........... ................................................................ ........................846.4.32.1 Abstract Definition................................................................... ............................................................ .846.4.32.2 Abstract Equation.............. ............................................................ ....................................................... .856.4.32.3 Trigger Points.............................. ................................................................. .........................................856.4.33 PoC Voice Transmission Delay (others) [s] .................................................................... ...........................856.4.33.1 Abstract Definition................................................................... ............................................................ .856.4.33.2 Abstract Equation.............. ............................................................ ....................................................... .866.4.33.3 Trigger Points.............................. ................................................................. .........................................866.4.34 PoC Speech Quality ................................................................ .......................................................... ..........866.4.35 Group Management QoS Parameter .................................................... ...................................................... .866.4.36 Group Document related QoS Parameter..................................................... ...............................................866.4.37 Instant Message QoS Parameter ............................................................ .................................................... .866.5 Streaming Video....................... ................................................................ ...................................................... ..866.5.1 Definitions ........................................................... ........................................................... ............................866.5.1.1 Streaming Session or Session............................................ ........................................................... .........866.5.2 Prerequisites................................................................................................................................................876.5.3 Streaming Scenarios ............................................................... .......................................................... ..........876.5.3.1 Generic Streaming Signalling Flow ............................................................. .........................................876.5.3.2 Parameter Overview Chart .................................................... ....................................................... .........886.5.4 Streaming Service Non-Accessibility [%] ............................................................... ...................................886.5.4.1 Abstract Definition...................................................................... ......................................................... .886.5.4.2 Abstract Equation....... ............................................................ ..................................................... ..........886.5.4.3 Trigger Points............................. ............................................................ ...............................................886.5.5 Streaming Service Access Time [s] ......................................................... ...................................................896.5.5.1 Abstract Definition...................................................................... ......................................................... .896.5.5.2 Abstract Equation....... ............................................................ ..................................................... ..........896.5.5.3 Trigger Points............................. ............................................................ ...............................................896.5.6 Streaming Reproduction Cut-off Ratio [%] ....................................................... .........................................896.5.6.1 Abstract Definition...................................................................... ......................................................... .896.5.6.2 Abstract Equation....... ............................................................ ..................................................... ..........896.5.6.3 Trigger Points............................. ............................................................ ...............................................89

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6.5.7 Streaming Audio Quality ........................................................ ........................................................... .........906.5.7.1 Abstract Definition...................................................................... ......................................................... .906.5.7.2 Abstract Equation....... ............................................................ ..................................................... ..........906.5.7.3 Trigger Points............................. ............................................................ ...............................................906.5.8 Streaming Video Quality ...................................................................... ..................................................... .906.5.8.1 Abstract Definition...................................................................... ......................................................... .906.5.8.2 Abstract Equation....... ............................................................ ..................................................... ..........906.5.8.3 Trigger Points............................. ............................................................ ...............................................906.5.9 Streaming Audio/Video De-Synchronization ........................................................ .....................................916.5.9.1 Abstract Definition...................................................................... ......................................................... .916.5.9.2 Abstract Equation....... ............................................................ ..................................................... ..........916.5.9.3 Trigger Points............................. ............................................................ ...............................................916.5.10 Streaming Reproduction Start Failure Ratio [%] ............................................................. ...........................916.5.10.1 Abstract Definition................................................................... ............................................................ .916.5.10.2 Abstract Equation.............. ............................................................ ....................................................... .916.5.10.3 Trigger Points.............................. ................................................................. .........................................916.5.11 Streaming Reproduction Start Delay [s] .................................................................. ...................................926.5.11.1 Abstract Definition................................................................... ............................................................ .926.5.11.2 Abstract Equation.............. ............................................................ ....................................................... .926.5.11.3 Trigger Points.............................. ................................................................. .........................................926.5.12 Teardown Failure Ratio [%] .............................................................. .........................................................926.5.12.1 Abstract Definition................................................................... ............................................................ .926.5.12.2 Abstract Equation.............. ............................................................ ....................................................... .926.5.12.3 Trigger Points.............................. ................................................................. .........................................926.5.13 Teardown Time [s]..................................................... ...................................................... ...........................936.5.13.1 Abstract Definition................................................................... ............................................................ .936.5.13.2 Abstract Equation.............. ............................................................ ....................................................... .936.5.13.3 Trigger Points.............................. ................................................................. .........................................936.5.14 Rebuffering Failure Ratio [%] .......................................................... ..........................................................936.5.14.1 Abstract Definition................................................................... ............................................................ .936.5.14.2 Abstract Equation.............. ............................................................ ....................................................... .936.5.14.3 Trigger Points.............................. ................................................................. .........................................936.5.15 Rebuffering Time [s] ................................................. ...................................................... ...........................936.5.15.1 Abstract Definition................................................................... ............................................................ .936.5.15.2 Abstract Equation.............. ............................................................ ....................................................... .946.5.15.3 Trigger Points.............................. ................................................................. .........................................946.6 Telephony.........................................................................................................................................................946.6.1 Telephony Service Non-Accessibility [%] ......................................................... ........................................946.6.1.1 Abstract Definition...................................................................... ......................................................... .946.6.1.2 Abstract Equation....... ............................................................ ..................................................... ..........946.6.1.3 Trigger Points............................. ............................................................ ...............................................956.6.2 Telephony Setup Time [s]................................... ....................................................... .................................986.6.2.1 Abstract Definition...................................................................... ......................................................... .986.6.2.2 Abstract Equation....... ............................................................ ..................................................... ..........986.6.2.3 Trigger Points............................. ............................................................ ...............................................986.6.3 Telephony Speech Quality on Call Basis.................................................. ..................................................996.6.3.1 Abstract Definition...................................................................... ......................................................... .996.6.3.2 Abstract Equation....... ............................................................ ..................................................... ..........996.6.3.3 Trigger Points............................. ............................................................ ...............................................996.6.4 Telephony Speech Quality on Sample Basis ............................................................... ...............................996.6.4.1 Abstract Definition...................................................................... ......................................................... .996.6.4.2 Abstract Equation....... ............................................................ ..................................................... ..........996.6.4.3 Trigger Points............................. ............................................................ .............................................1006.6.5 Telephony Cut-off Call Ratio [%] ............................................................ ................................................1006.6.5.1 Abstract Definition...................................................................... ........................................................1006.6.5.2 Abstract Equation....... ............................................................ .................................................... .........1006.6.5.3 Trigger Points............................. ............................................................ .............................................1006.7 Video Telephony ........................................................ .......................................................... ..........................1006.7.1 Network Accessibility/Availability .................................................... ......................................................1006.7.2 Parameter Overview Chart.............................................. .......................................................... ................1016.7.3 VT Service Non-Accessibility [%] ........................................................... ................................................1036.7.3.1 Abstract Definition...................................................................... ........................................................103

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ETSI

ETSI TS 102 250-2 V1.6.2 (2008-09)9

6.7.3.2 Abstract Equation....... ............................................................ .................................................... .........1036.7.3.3 Trigger Points............................. ............................................................ .............................................1036.7.4 VT Service Access Time [s] .............................................................. ...................................................... .1046.7.4.1 Abstract Definition...................................................................... ........................................................1046.7.4.2 Abstract Equation....... ............................................................ .................................................... .........1046.7.4.3 Trigger Points............................. ............................................................ .............................................1046.7.5 VT Audio/Video Setup Failure Ratio [%] ............................................................. ...................................1046.7.5.1 Abstract Definition...................................................................... ........................................................1046.7.5.2 Abstract Equation....... ............................................................ .................................................... .........1056.7.5.3 Trigger Points............................. ............................................................ .............................................1056.7.6 VT Audio/Video Setup Time [s]..................................... .......................................................... ................1056.7.6.1 Abstract Definition...................................................................... ........................................................1056.7.6.2 Abstract Equation....... ............................................................ .................................................... .........1056.7.6.3 Trigger Points............................. ............................................................ .............................................1066.7.7 VT Cut-off Call Ratio [%] .................................................................. ......................................................1066.7.7.1 Abstract Definition...................................................................... ........................................................1066.7.7.2 Abstract Equation....... ............................................................ .................................................... .........1066.7.7.3 Trigger Points............................. ............................................................ .............................................1076.7.8 VT Speech Quality on Call Basis ............................................................... ..............................................1086.7.8.1 Abstract Definition...................................................................... ........................................................1086.7.8.2 Abstract Equation....... ............................................................ .................................................... .........1086.7.8.3 Trigger Points............................. ............................................................ .............................................1086.7.9 VT Speech Quality on Sample Basis ............................................................... .........................................1096.7.9.1 Abstract Definition...................................................................... ........................................................1096.7.9.2 Abstract Equation....... ............................................................ .................................................... .........1096.7.9.3 Trigger Points............................. ............................................................ .............................................1106.7.10 VT Video Quality .......................................................... .......................................................... .................1106.7.10.1 Abstract Definition................................................................... .......................................................... .1106.7.10.2 Abstract Equation.............. ............................................................ ..................................................... .1106.7.10.3 Trigger Points.............................. ................................................................. .......................................1116.7.11 VT End-To-End Mean One-Way Transmission Time [s]................................. ........................................1116.7.11.1 Abstract Definition................................................................... .......................................................... .1116.7.11.2 Abstract Equation.............. ............................................................ ..................................................... .1116.7.11.3 Trigger Points.............................. ................................................................. .......................................1126.7.12 VT Audio/Video Synchronization [%] ........................................................ .............................................1126.7.12.1 Abstract Definition................................................................... .......................................................... .1126.7.12.2 Abstract Equation.............. ............................................................ ..................................................... .1126.7.12.3 Trigger Points.............................. ................................................................. .......................................1126.7.13 Signalling Diagrams .............................................................. .......................................................... .........1136.8 Web Browsing (HTTP) ........................................................ ......................................................... .................1166.8.1 HTTP Service Non-Accessibility [%]............................................. ......................................................... .1166.8.1.1 Abstract Definition...................................................................... ........................................................1166.8.1.2 Abstract Equation....... ............................................................ .................................................... .........1166.8.1.3 Trigger Points............................. ............................................................ .............................................1166.8.2 HTTP Setup Time [s]........................ ............................................................ ............................................1166.8.2.1 Abstract Definition...................................................................... ........................................................1166.8.2.2 Abstract Equation....... ............................................................ .................................................... .........1166.8.2.3 Trigger Points............................. ............................................................ .............................................1176.8.3 HTTP IP-Service Access Failure Ratio [%] ................................................................... ..........................1176.8.3.1 Abstract Definition...................................................................... ........................................................1176.8.3.2 Abstract Equation....... ............................................................ .................................................... .........1176.8.3.3 Trigger Points............................. ............................................................ .............................................1176.8.4 HTTP IP-Service Setup Time [s]......................................................... .....................................................1176.8.4.1 Abstract Definition...................................................................... ........................................................1176.8.4.2 Abstract Equation....... ............................................................ .................................................... .........1186.8.4.3 Trigger Points............................. ............................................................ .............................................1186.8.5 HTTP Session Failure Ratio [%] ................................................................. .............................................1186.8.5.1 Abstract Definition...................................................................... ........................................................1186.8.5.2 Abstract Equation....... ............................................................ .................................................... .........1186.8.5.3 Trigger Points............................. ............................................................ .............................................1186.8.6 HTTP Session Time [s]........................................ ........................................................ .............................1186.8.6.1 Abstract Definition...................................................................... ........................................................118

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ETSI TS 102 250-2 V1.6.2 (2008-09)10

6.8.6.2 Abstract Equation....... ............................................................ .................................................... .........1186.8.6.3 Trigger Points............................. ............................................................ .............................................1196.8.7 HTTP Mean Data Rate [kbit/s] .................................................................... .............................................1196.8.7.1 Abstract Definition...................................................................... ........................................................1196.8.7.2 Abstract Equation....... ............................................................ .................................................... .........1196.8.7.3 Trigger Points............................. ............................................................ .............................................1196.8.8 HTTP Data Transfer Cut-off Ratio [%] ..................................................... ...............................................1196.8.8.1 Abstract Definition...................................................................... ........................................................1196.8.8.2 Abstract Equation....... ............................................................ .................................................... .........1206.8.8.3 Trigger Points............................. ............................................................ .............................................1206.9 Web Radio.............................. ........................................................ ......................................................... .......1206.9.1 General......................................................................................................................................................1206.9.2 Preconditions ....................................................... ........................................................... ..........................1206.9.3 Special remarks on Internet radio audio playback and buffering............................ ..................................1216.9.4 Transaction Definition from Customer's perspective.............................................. ..................................1216.9.5 Result Definition............... ................................................................ ....................................................... .1216.9.6 KPI Overview .......................................................... ....................................................... ..........................1216.9.7 Web Radio EPG Retrieval Failure Ratio [%] .............................................................. .............................1226.9.7.1 Abstract Definition...................................................................... ........................................................1226.9.7.2 Abstract Equation....... ............................................................ .................................................... .........1226.9.7.3 Trigger Points............................. ............................................................ .............................................1226.9.8 Web Radio EPG Retrieval Time [s].................................. ......................................................... ...............1226.9.8.1 Abstract Definition...................................................................... ........................................................1226.9.8.2 Abstract Equation....... ............................................................ .................................................... .........1226.9.8.3 Trigger Points............................. ............................................................ .............................................1226.9.9 Web Radio Tune-in Failure Ratio [%]......................................................... .............................................1226.9.9.1 Abstract Definition...................................................................... ........................................................1226.9.9.2 Abstract Equation....... ............................................................ .................................................... .........1236.9.9.3 Trigger Points............................. ............................................................ .............................................1236.9.10 Web Radio Tune-in Time [s] .............................................. ...................................................... ................1236.9.10.1 Abstract Definition................................................................... .......................................................... .1236.9.10.2 Abstract Equation.............. ............................................................ ..................................................... .1236.9.10.3 Trigger Points.............................. ................................................................. .......................................1236.9.11 Web Radio Reproduction Set-up Failure Ratio [%] ............................................................... ..................1236.9.11.1 Abstract Definition................................................................... .......................................................... .1236.9.11.2 Abstract Equation.............. ............................................................ ..................................................... .1236.9.11.3 Trigger Points.............................. ................................................................. .......................................1246.9.12 Web Radio Reproduction Set-Up Time [s]..... .................................................... ......................................1246.9.12.1 Abstract Definition................................................................... .......................................................... .1246.9.12.2 Abstract Equation.............. ............................................................ ..................................................... .1246.9.12.3 Trigger Points.............................. ................................................................. .......................................1246.9.13 Web Radio Reproduction Cut-off Ratio [%] ................................................ ............................................1246.9.13.1 Abstract Definition................................................................... .......................................................... .1246.9.13.2 Abstract Equation.............. ............................................................ ..................................................... .1256.9.13.3 Trigger Points.............................. ................................................................. .......................................1256.9.14 Web Radio Audio Quality ................................................. ....................................................... ................1256.10 WLAN service provisioning with HTTP based authentication..................................................... .................1266.10.1 Generic Signal Flow ................................................................ ........................................................ .........1266.10.2 WLAN Scan Failure Ratio [%]............................................................ .................................................... .1276.10.2.1 Abstract Definition......................................................................... .................................................... .1276.10.2.2 Abstract Equation....... ........................................................ ........................................................ .........1276.10.2.3 Trigger Points................................ ............................................................ ..........................................1276.10.3 WLAN Time to Scan [s] .................................................. ......................................................... ................1276.10.3.1 Abstract Definition......................................................................... .................................................... .1276.10.3.2 Abstract Equation....... ........................................................ ........................................................ .........1286.10.3.3 Trigger Points................................ ............................................................ ..........................................1286.10.4 WLAN PS Data Service Provisioning Failure Ratio [%] .................................................................. .......1286.10.4.1 Abstract Definition......................................................................... .................................................... .1286.10.4.2 Abstract Equation....... ........................................................ ........................................................ .........1286.10.4.3 Trigger Points................................ ............................................................ ..........................................1296.10.5 WLAN PS Data Service Provisioning Time [s]............................. ...........................................................1306.10.5.1 Abstract Definition......................................................................... .................................................... .130

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ETSI TS 102 250-2 V1.6.2 (2008-09)11

6.10.5.2 Abstract Equation....... ........................................................ ........................................................ .........1306.10.5.3 Trigger Points................................ ............................................................ ..........................................1316.10.6 WLAN Association Failure Ratio [%]............. ....................................................................... ..................1316.10.6.1 Abstract Definition......................................................................... .................................................... .1316.10.6.2 Abstract Equation....... ........................................................ ........................................................ .........1316.10.6.3 Trigger Points................................ ............................................................ ..........................................1316.10.7 WLAN Association Time [s] ................................................... ........................................................ .........1326.10.7.1 Abstract Definition......................................................................... .................................................... .1326.10.7.2 Abstract Equation....... ........................................................ ........................................................ .........1326.10.7.3 Trigger Points................................ ............................................................ ..........................................1326.10.8 WLAN IP Address Allocation Failure Ratio [%] ............................................................ .........................1326.10.8.1 Abstract Definition......................................................................... .................................................... .1326.10.8.2 Abstract Equation....... ........................................................ ........................................................ .........1326.10.8.3 Trigger Points................................ ............................................................ ..........................................1336.10.9 WLAN IP Address Allocation Time [s] .............................................. .....................................................1336.10.9.1 Abstract Definition......................................................................... .................................................... .1336.10.9.2 Abstract Equation....... ........................................................ ........................................................ .........1336.10.9.3 Trigger Points................................ ............................................................ ..........................................1336.10.10 WLAN Landing Page Download Failure Ratio [%] ........................................................ .........................1336.10.10.1 Abstract Definition... ................................................................. ......................................................... .1336.10.10.2 Abstract Equation......... ........................................................ ...................................................... .........1336.10.10.3 Trigger Points.................................. ............................................................ ........................................1346.10.11 WLAN Landing Page Download Time [s] .................................................... ...........................................1346.10.11.1 Abstract Definition... ................................................................. ......................................................... .1346.10.11.2 Abstract Equation......... ........................................................ ...................................................... .........1346.10.11.3 Trigger Points.................................. ............................................................ ........................................1346.10.12 WLAN Landing Page Password Retrieval Failure Ratio [%].............................................................. .....1346.10.12.1 Abstract Definition... ................................................................. ......................................................... .1346.10.12.2 Abstract Equation......... ........................................................ ...................................................... .........1356.10.12.3 Trigger Points.................................. ............................................................ ........................................1356.10.13 WLAN Landing Page Password Retrieval Time [s] .............................................. ...................................1356.10.13.1 Abstract Definition... ................................................................. ......................................................... .1356.10.13.2 Abstract Equation......... ........................................................ ...................................................... .........1356.10.13.3 Trigger Points.................................. ............................................................ ........................................1356.10.14 WLAN Landing Page Authorization Failure Ratio [%]...................................... ......................................1356.10.14.1 Abstract Definition... ................................................................. ......................................................... .1356.10.14.2 Abstract Equation......... ........................................................ ...................................................... .........1356.10.14.3 Trigger Points.................................. ............................................................ ........................................1366.10.15 WLAN Landing Page Authorization Time [s].. ........................................................ ................................1366.10.15.1 Abstract Definition... ................................................................. ......................................................... .1366.10.15.2 Abstract Equation......... ........................................................ ...................................................... .........1366.10.15.3 Trigger Points.................................. ............................................................ ........................................1366.10.16 WLAN Re-accessibility Failure Ratio [%] ............................................................... ................................1366.10.16.1 Abstract Definition... ................................................................. ......................................................... .1366.10.16.2 Abstract Equation......... ........................................................ ...................................................... .........1376.10.16.3 Trigger Points.................................. ............................................................ ........................................1376.10.17 WLAN Re-accessibility Time [s] .......................................................... ...................................................1376.10.17.1 Abstract Definition... ................................................................. ......................................................... .1376.10.17.2 Abstract Equation......... ........................................................ ...................................................... .........1376.10.17.3 Trigger Points.................................. ............................................................ ........................................1386.10.18 WLAN Logout Page Download Failure Ratio [%]....................................................... ............................1386.10.18.1 Abstract Definition... ................................................................. ......................................................... .1386.10.18.2 Abstract Equation......... ........................................................ ...................................................... .........1386.10.18.3 Trigger Points.................................. ............................................................ ........................................1386.10.19 WLAN Logout Page Download Time [s] ............................................... ..................................................1386.10.19.1 Abstract Definition... ................................................................. ......................................................... .1386.10.19.2 Abstract Equation......... ........................................................ ...................................................... .........1386.10.19.3 Trigger Points.................................. ............................................................ ........................................1386.11 Wireless Application Protocol (WAP) .................................................. ........................................................ .1396.11.1 WAP Activation Failure Ratio [%] (WAP 1.x only) ...................................................... ..........................1406.11.1.1 Abstract Definition......................................................................... .................................................... .1406.11.1.2 Abstract Equation....... ........................................................ ........................................................ .........140

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ETSI

ETSI TS 102 250-2 V1.6.2 (2008-09)12

6.11.1.3 Trigger Points................................ ............................................................ ..........................................1406.11.2 WAP Activation Time [s] (WAP 1.x on