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These days, where the corporate jungle metaphor has transformed
into a definite jungle on its own, leadership has become one
statement synonymous to corporate success. This book
recognizes the leadership qualities that are inherent to everyone.
Leadership is everywhere. But then, only a few are able to climb up
the ladder and become really great ones.
What are the qualities common to great and successful leaders like
Jack Welch, Abe Lincoln and even Babe Ruth? Ron Potter and
Wayne Hastings will show you that effective leadership is simply
rooted on the following time-tested principles: humility,
development, commitment, focus, compassion, integrity,
peacemaking and endurance. These principles, as you would
observe, are nothing but condensed versions of what is popularly
known from the Bible as The Beatitudes.
Humility is the most essential principle accentuated in this book.
The logic is basic- effective leadership is generally based on trust.
Trust that is effortlessly earned once a humble disposition radiates
within the organization. What then are the traits that make up a
humble leader? Accordingly, a humble leader should be teachable,
flexible and should have a receptive attitude towards change.
The Way of the Humble
Trust MeTrust MeDeveloping a Leadership Style People Will FollowDeveloping a Leadership Style People Will Follow
About the AuthorAbout the Author The Big IdeaThe Big Idea
1. Humility1. Humility
Key IdeasKey Ideas
Published by BusinessSummaries.com, Building 3005 Unit 258, 4440 NW 73rd Ave, Miami, Florida 33166© 2003 BusinessSummaries All rights reserved. No part of this summary may be reproduced or transmittedin any form or by any means, electronic, photocopying, or otherwise, without prior notice ofBusinessSummaries.com. Copyright © 1998 by Laurie Weiss, PhD.
Wayne Hastings
Ron Potter
has years of
experience in handling management
and leadership issues. He is vice
president for retail development and
merchandising for the Parable Group
and president and founder of The
Wayne Hastings Company, LLC. A
frequent public speaker, Wayne is the
author of three books, including
spent more than twenty
years in corporate leadership positions
before turning his talents and
experience to leadership development.
For over a decade, Ron has used his
experiences in executive management,
marketing and sales, project
management, and computing
technology--along with his developed
skills as facilitator,
Trusting Enough to Parent.
consultant,
coach, and mentor--to come
along side leaders in Fortune
100 companies and small
companies alike. Ron is the
founder of Team Leadership
Culture, LLC.
Wayne HastingsWayne Hastings
Ron PotterRon Potter
Author:Publisher:Date of Publication:ISBNNo. of Pages:
:253 pages
Wayne Hastings and Ron PotterWaterbrook Press
1-57856-754-8First Edition, 2004
The Pitfalls of Pride
Focus on What People Can Become
GrowthAchievement Path (GAP)
No GAP
Outside GAP
Undiscovered GAP
Known GAP
LETTING GO
Letting Go of BadAttitudes
Pride is the exact opposite of humility. It is every leader's enemy. It only makes one
resistant to change. Why? Because a proud leader only wants self-initiated change,
fears failure and is hesitant to come out of his comfort zone. Growth becomes
stagnant if such attitude is maintained. A leader who wishes to be effective should
quickly discard such traits.
An effective leader should learn how to set aside personal goals. He should aim his
target towards unleashing the best out of people. To achieve this, a leader should
recognize the uniqueness of each individual; know what he wants and set goals
towards the achievement of such; maintain a receptive attitude and know how to
listen; promote honest communication and reward it; learn to accept mistakes and
translate them in learning; pursue a commitment to develop others; and, provide a
venue for other's to sparkle.
Being able to identify the employee's Growth Achievement Path (GAP) will help
boost morale. This can be a good basis for rewards and recognitions. The four GAP
categories identified are:
- This group should be the first priority when making corporate cuts.
Motivation is almost inexistent in this group. They generally have no interest
for growth whatsoever.- In this group, the drive to perform well in their respective jobs
come from outside sources. Recognizing charitable works, for instance,
can be a major motivating factor for such employees.- This category poses greatest challenge to a leader.
The leader has yet to learn the group's GAP pattern. This requires a lot of
effort and patience before the pattern is revealed.- This pool is the best source for highly motivated and good
performing people. However, caution on pushing them to do their best
should be observed. This might make them feel trapped.
The moving thesis behind development is one's long-term commitment towards
growth and improvement. The key words being commitment, long-term and growth
suggest that certain amount of sacrifice is required if one wishes to attain
development. This is where the concept of letting go comes in.
Pride, judgmental attitude, uncontrolled will, stagnation, insensitivity, dishonesty,
divisiveness, and avoidance of suffering are the main deterrents towards the
implementation of the principles mentioned earlier. They contribute nothing but
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2. Development2. Development
Trust Me by Wayne Hastings and Ron PotterTrust Me by Wayne Hastings and Ron Potter
negativity within the organization causing the organization to lose its sense of
purpose, promote apathy and bring about unsolicited anxiety. These factors only rip
a team apart.
To err is human, as a popular cliché would go. Learn to recognize and accept failure.
Mistakes are not unique to you. The important thing is you realize your failure and
profit from it. Bear in mind that small mistakes are great learning opportunities. They,
more often than not, expose overlooked vulnerable areas that may cause severe
organizational damage in the future.
Sometimes, a leader has to keep prodding to turn potentials into realities.
Unleashing other people's greatness requires a leader to be an encourager, be
trustworthy, and an opportunist. These characteristics describe the process called
mentoring. As a mentor, the leader should act as the coach and guide until the
organization's goal is achieved.
The process of mentoring requires you to put yourself in your protégé's shoes.
Through this, you will be able to collaborate on setting up boundaries and
expectations. Your focus should be essentially on character development. Skills
development is secondary. The essence of this activity is for both of you to learn and
grow together through this experience.
Commitment comes hand in hand with determination to achieve something even
greater. It will point you to specific directions leading to the path of success. The
degree of commitment that one is willing to put into a goal is, however, highly
dependent on two factors - his personal values and his vision.
It is our personal values that define our behavior. It provides reasons why you do or
don't do certain things. Vision, on the other hand, gives you a perspective of what the
future can offer. It provides you with a sense of optimism that your goal is very
achievable.
These are some steps to consider if your aim is to achieve something great- clean up
your act, examine your values, elevate people to a higher purpose, seize the higher
ground, and recognize the cost to be entailed if you push through with the goal.
Letting Go Of a Bad Idea
MENTORING
Become a developer of dynamic change in others
The Process of Mentoring
Towards theAchievement of Something Greater
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3. Commitment3. Commitment
Trust Me by Wayne Hastings and Ron PotterTrust Me by Wayne Hastings and Ron Potter
Focus is one essential aspect in leadership that should be given special attention.
Without it, leaders cease to be effective. They tend to overlook those issues that are
relevant and important. They allow themselves to be overwhelmed by the urgency of
the situation. Thus, they fail to attack the heart of the issues they are faced with and
eventually lose the opportunity to address the problem itself.
There are two traits that can produce a highly focused leader when fused together.
These are passion and achievement. A passionately focused leader is driven
towards success by an intense desire to attain something one way or another.
Achievement-motivated leaders, on the other hand, are observed to have more
practical approaches towards work. They determine what is really essential and they
get it done.
The key requirements for building an achievement-oriented team are clear-cut
expectations, constant feedback, and well-defined incentives.
People will never hesitate to support a plan all the way as long as they see their
participation in it. Therefore, a well-articulated vision will succeed in soliciting
sufficient support and participation.
Leaders should gauge their team's capabilities at all times. Goals to be set should
retain the challenge but should be realistic and achievable at the same time.
Focus can only be maintained through constant feedback. It is important that leaders
give emphasis towards building a strong feedback structure.
An effective leader should maintain a certain level of care, concern and commitment
to make people's lives better. Compassion should be spontaneous and unmindful of
the possible consequences of such actions.
Sensitivity towards the needs, dreams, focus and abilities
of other people is an important factor in leadership. Attention should be
shifted from yourself unto others around you. Be selfless. This is the only
way towards building better relationships.A leader should learn how to convey his sincere care towards
Types of Focused Leaders
TheAchieving Team
Energizing the Team with Vision
Effective Team Goal Setting
Team Feedback
Qualities that Demonstrate CaringUnderstanding.
Concern.
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4. Focus4. Focus
5. Compassion5. Compassion
Trust Me by Wayne Hastings and Ron PotterTrust Me by Wayne Hastings and Ron Potter
people around him. Positive response is easily obtained once people sense
sincerity in your actions.Action indeed speaks louder than words. As long as
communication coupled by healthy challenges and frequent confrontations
regarding important issues linger within the organization, people will
continuously feel that they are being cared for.
You-first leaders are those who put others over and above themselves. The following
are traits they possess: commitment to the growth of people, listening, awareness,
empathy, healing and persuasion over power.
Integrity and trust always go together. The challenge here lies on how you can
maintain your "wholeness" as a leader. Once you have shown to your people that you
are undeterred and undivided by whatever challenge that cross your path, trust
becomes a giveaway.
On a personal note, the pursuit of having your integrity intact would require you to
stay confident, display a positive attitude and build trust.
Fear, compromise, and hypocrisy are all enemies of integrity. Fear immobilizes and
causes one to lose his focus thus lose vision and hope towards the achievement of
his goal. Compromise and hypocrisy brings about the same effect of integrity
erosion. Once a leader fall for these traps, he brings down the whole organization
with him.
To be able to fuse the principle of integrity within his team, a leader must possess the
following qualities:Contrary to the popular notion, being vulnerable does not
only refer to being weak. In leadership, vulnerability translates into being
approachable, open-minded, and available.This refers to the leader's openness towards his team on
his visions, dreams, plans, and values. It can be risky for a leader to take his
walls down but it should be worth the risk if your aim is to inculcate integrity
with in your team.People are inherently attention
seekers. Once you make them feel important, you easily earn their trust.The environment is dynamic. It is only through
embracing change that you can continually compete and survive in this
jungle.
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Caring in Action.
The "you-first" leader
Alife of integrity
Barriers to integrity
Organizational integrity
Vulnerability.
Self-disclosure.
Prioritizing people development.
Learning to change.
[ 5 ][ 5 ]
6. Integrity6. Integrity
Trust Me by Wayne Hastings and Ron PotterTrust Me by Wayne Hastings and Ron Potter
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Trusting others.
Finding a confidential listener.
WhatAre Peacemakers?
How does one build team dynamics?
Start with "two pillars"
Understand,Accept, and Communicate Change
Manage Conflict
Treat employees as Investors
Once a leader conveys to his team that he himself is
trusting, it will simply emanate throughout the whole organization.A leader needs a sounding board,
preferably an outsider to the organization, so that he can still maintain a
certain level of confidentially within the organization and be able to receive
constructive criticisms.
A peacemaker knows how to transform chaos into something creative and
productive. A leader who is a peacemaker maintains a level of calmness within his
organization in times of extreme pressure and stress and is able to maintain
composure during organizational conflicts. When a leader is able to process peace
within him, he can make sense out of every conflict and mess that he encounters. It
should be a leader's lifetime goal- to become an instrument in spreading the seeds of
peace.
Peacemakers possess the following attitude:They give emphasis and priority to other people's needs.They utilize opportunities for communication.They promote thinking within the organization.They appreciate and support the process of change.They understand the impact of longer-term perspective and sustainability.
Humility and endurance are the two main pillars that help a leader easily battle
negative elements like pride and despair. He will be able to push his team to succeed
even if he encounters failures along the way.
A leader should realize that he is living and breathing in a very dynamic, complex and
competitive environment. Decisions are oftentimes required for delivery in a quick
and rapid manner. Surviving in this environment is difficult but the burden becomes
bearable once the leader anticipates and learns to deal with constant organizational
changes.
There are five identified methods in dealing with conflicts. Briefly, they are: avoiding,
competing, accommodating, compromising and collaborating. The leader should
aim on guiding his team towards collaborating. This signals the end of the conflict
and enables the team to come up with solutions acceptable to all parties involved.
Leaders should stop referring to employees as company assets and start treating
[ 6 ][ 6 ]
7. Peacemaking7. Peacemaking
Trust Me by Wayne Hastings and Ron PotterTrust Me by Wayne Hastings and Ron Potter
them like one of the investors. This helps uplift their morale. The greatest resource-
their energy-- is now free to be utilized. You are now able to realign again the
company's visions and goals with that of the employees.
Endurance is the other half of the two pillars discussed in this book. Unlike the other
principle -humility- that requires one to be giving and selfless, this principle demands
the leader to be gutsy and strong. An enduring person should inculcate the
fundamental qualities of courage and perseverance. These should be further
complemented by persistence and maturity. With all these qualities in hand, the
leader is sure to hurdle whatever adversities he encounters.
Doubts may come in varied forms. They can be personal doubts, doubts you develop
towards your team, doubts involving your organization, or doubts conveyed to you by
outsiders from the organization. Whatever form they take, it is important to try and
flush them out of your system. It only destroys your trust towards yourself and to your
team. It will kill your endurance.
Leaders should maintain a confrontational outlook towards problems in the
organization. Once he comes up with a solution, he should not delay its
implementation. He should not fear failure. It is only through this that he will be able
to address immediately situations that really need his attention.
A leader who has an enduring character will see that each adversity and
discouragement has a purpose. Their occurrence can be attributed to certain
reasons and these could be:To alert you that you need to deal with your pride;To turn your attention to issues that really matter;To show you that you need to make changes on your behavior; and lastly,To prepare you for more difficult situations in the future.
Leadership is about making adjustments. It is about putting what you want aside and
prioritizing other's needs first. It is about identifying your strengths and building them
up. It is about focusing your attention towards completing tasks and translating
No Guts, No Glory
Defeating Doubt
ArrestingAvoidance
Purpose ofAdversity and Discouragement
ALegacy of Trust
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8. Endurance8. Endurance
Parting ShotsParting Shots
Trust Me by Wayne Hastings and Ron PotterTrust Me by Wayne Hastings and Ron Potter
visions into reality. It is about caring for people and committing oneself to growth and
development. It is about putting people's confidence onto yourself and telling them,
"Yes, you can TRUST ME".
Trust Me by Wayne Hastings and Ron PotterTrust Me by Wayne Hastings and Ron Potter
[ 8 ][ 8 ]ABOUT BUSINESSSUMMARIES BusinessSummaries.com is a business book summaries service. Every week, it sends outto subscribers a 9- to 12-page summary of a best-selling business book chosen from among the hundreds of books printed outin the United States. For more information, please go to .http://www.bizsum.com
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