troubleshooting steps for your roku’s private listening

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Troubleshooting steps for your Roku’s private listening

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Page 1: Troubleshooting steps for your roku’s private listening

Troubleshooting steps for your Roku’s private listening

Page 2: Troubleshooting steps for your roku’s private listening

About Roku Troubleshooting• What’s going on Roku users? Hopefully, you’re all are enjoying

your favourite shows and movies, do we to give the intro of this popular streaming which grabbed the finest rank in the US markets plus earned the popularity among people as well. Roku holds the facile functionality with smooth aspects, and good thing is that user can easily handle this device without any complication. Well, this streaming device is also a creation of some man, then there is the possibility of entrance of some technical bugs but no need to worry because all those technical bugs are resolvable. In case any technical mess in your streaming device such as your Roku Not Working then contact the professionals and experts for the better solution.

Page 4: Troubleshooting steps for your roku’s private listening

In case you don’t see the icon of headphones on mobile remote screen

If anyone unable to see the headphone icon mobile remote screen, then you need to make sure that you have the newest version of the Android and iOS. You can get the latest version easily from your app store.

Page 5: Troubleshooting steps for your roku’s private listening

If you don’t hear the audio when you start private listening

1. First, you need to check that your

headphones are accurately plugged in or not

2. You have to make sure that the volume of

your phone is not on mute mode or very low

3. Power-cycle both your Roku streaming

player and then start the Roku mobile app

again

Page 6: Troubleshooting steps for your roku’s private listening

The channel you viewing is rebuffers briefly when you begin or stop private listening

• Rebuffering when private listening begins is normal while streaming content. To avert rebuffering, you can try starting the private listening aspect before you begin your program.

Page 7: Troubleshooting steps for your roku’s private listening

Audio is out of sync

Page 8: Troubleshooting steps for your roku’s private listening

1. You need to make a press on headphone icon on the remote screen so you can deactivate your private listening session, then re-tap the icon of headphone to reactivate your session.

2. Power-cycle both your Roku player and start the Roku mobile app again.

Well, if you feel that the audio is not in sync then private listening aspect will try its best to auto-correct itself. After few minutes if you still face that problem is same then try these steps

Page 9: Troubleshooting steps for your roku’s private listening

Audio is shuttering and hearing pops

I find that pops are audible and your audio is shuttering then try these steps:

1. You need to stop or restart your private listening session by making a press on your headphone icon on the remote screen so you can deactivate it and by pressing the same headphone icon you can reactivate the private listening.

2. Start your router again, keep in mind this will disconnect your Roku player for few minutes, while your router re-begin a connection.

3. Now try linking your Roku player to the (5Ghz wireless network) and your mobile to( 5Ghz wireless network)

4. If your wireless router has the ability to support WMM (Wi-Fi Multimedia), turn off the WMM aspect from the setting page of the router, so you can improve the performance of audio. You can ring up the router manufacturer as well.

 

Page 10: Troubleshooting steps for your roku’s private listening

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