trial sms assessment 4 th arast meeting bangkok, thailand 21 to 25 february 2011

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Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

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Page 1: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Trial SMS Assessment

4th ARAST Meeting

Bangkok, Thailand

21 to 25 February 2011

Page 2: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Objective

To Report on the Trial SMS Assessment completed by COSCAP in 2010

COSCAP 4th ARAST 2011 2Trial SMS Assessment

Page 3: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Background

Effective implementation of SMS is key to achieving the desired safety benefits

Service Providers will implement SMS to meet State requirements

Civil Aviation Authorities will conduct oversight to verify effective implementation

Traditional oversight audit and inspections methods measure compliance (i.e., implementation and use)

Traditional oversight audit and inspections methods not well-suited to measure effectiveness of SMS processes

COSCAP 4th ARAST 2011 3Trial SMS Assessment

Page 4: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Assessment Method

Based on ICAO Safety Management Manual SMS Gap Analysis

Preparation ~~ Development of method and assessment tools Conduct of Assessment ~~ Four Parts:

Completion of a Documentation Review Guide by the Air Operator

Review of the completed Review Guide and Company documentation by the Assessment Team

On-site assessment

Report Completion

COSCAP 4th ARAST 2011 Trial SMS Assessment 4

Page 5: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

ICAO Safety Management Manual (DOC 9859)

Provides guidance on the features of an SMS SMM includes a “Gap Analysis” table to assist implementation “Gap Analysis” table identifies features that an SMS should

have COSCAP developed SMS “Expectations” from the Gap

Analysis

COSCAP 4th ARAST 2011 Trial SMS Assessment 5

Page 6: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Gap Analysis ~~ SMS Assessment Expectations

Chapters 3, 9 &10Does the [organization] have reactive processes that provide for the capture of information relevant to safety and risk management?

Chapters 9 &10Has the service provider developed training relevant to reactive methods of safety data collection?

Chapters 9 &10Has the service provider developed communication relevant to reactive methods of safety data collection?

COSCAP 4th ARAST 2011 Trial SMS Assessment 6

Chapters 3, 9 & 103.5.3; 3.5.12; 9.9.510.4.1

3) The organization has reactive processes that provide for the capture of information relevant to safety and risk management

Chapters 9 & 104.4.6; 9.11.6; 9.11.710.4.2

4) The service provider has developed training relevant to reactive methods of safety data collection

Chapters 9 & 107.2.8; 9.11.2; 9.11.79.12.2

5) The service provider has developed communication relevant to reactive methods of safety data collection

Page 7: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Assessment Documentation

Outline of Trial Assessment (pdf) Expectations (pdf) Documentation Review Guide (pdf) Assessment Worksheet (sample)

COSCAP 4th ARAST 2011 Trial SMS Assessment 7

Page 8: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Assessment Conduct

Review of Company safety management documents & records

Review of actual processes Interviews with personnel (President, middle management &

staff) Observation of actual work practices

COSCAP 4th ARAST 2011 Trial SMS Assessment 8

Page 9: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Evaluation of Assessment Method

Generally good Expectations

Some revision of expectations required for clarity

Eliminate some duplicate expectations Worksheets

Reduce number of sample questions

Clarify sample questions

Improve alignment of questions to their expectation

COSCAP 4th ARAST 2011 Trial SMS Assessment 9

Page 10: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Evaluation of Assessment Method

Model report required Assessment Team training required Guidance for Assessment timeline required

Formal initiation by CAA

Notification of Service Provider

Service Provider requires time to prepare Review Guide (minimum 30 days)

Completed Review guide and Service provider documentation needed by Assessment Team 30 days prior to on-site review

Assessment Team face-to-face meetings to complete final review preparations

COSCAP 4th ARAST 2011 Trial SMS Assessment 10

Page 11: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

SMS Assessment ~~ Next Steps

Revise COSCAP SMS Assessment tools Conduct second Trial Assessment Refine models Develop related COSCAP Guidance material Distribute to COSCAP members Provide support and training as requested

COSCAP 4th ARAST 2011 Trial SMS Assessment 11

Page 12: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Assessment TeamCOSCAP Kim Trethewey

Len CormierNie Junjian

AAPA Martin Eran-TaskerAirbus Bruno DelpratBoeing Dr. Bill RankinCAA Singapore Huei Wang Kang

Capt Michael HohMichael Pang

Center Aviation Safety Technology, China Zhang Yuan

CAA State of Operator Four CAA InspectorsIATA Tony HoustonKorean Air Lines Peter BlakeSR Technics Eduard Schweizer

COSCAP 4th ARAST 2011 Trial SMS Assessment 12

Page 13: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Appreciation

Tremendous support from COSCAP Safety Partners Airbus Association of Asia Pacific Airlines (AAPA) Boeing Commercial Airplanes International Air Transport Association (IATA) Korean Air Lines SR Technics

COSCAP 4th ARAST 2011 Trial SMS Assessment 13

Page 14: Trial SMS Assessment 4 th ARAST Meeting Bangkok, Thailand 21 to 25 February 2011

Comments ~~ Questions

Kim Trethewey

Chief Technical Advisor

COSCAP North Asia

[email protected]

COSCAP 4th ARAST 2011 Trial SMS Assessment 14