trends in managed services - cisco... research octo ber 2011 section 1: market overview and end user...
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TRENDS IN MANAGED SERVICES
O C T O B E R 2 0 1 1
F U L L R E P O R T
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O C T O B E R 2 0 1 1
S E C T I O N 1 : M A R K E T OV E RV I E W A N D E N D U S E R O U TS O U R C I N G
TRENDS IN MANAGED SERVICES
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SECTION 2: END USER MANAGED SERVICES—ADOPTION DEMAND DRIVERS
TRENDS IN MANAGED SERVICES
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SECTION 3: END USER MANAGED SERVICES—EXPERIENCE/SATISFACTION LEVELS
TRENDS IN MANAGED SERVICES
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SECTION 4: CHANNEL MANAGED SERVICES—ADOPTION/BUSINESS TRANSITION
TRENDS IN MANAGED SERVICES
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www.comptia.org
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O C T O B E R 2 0 1 1
SECTION 5: CHANNEL MANAGED SERVICES—CUSTOMER AND VENDOR TRENDS
TRENDS IN MANAGED SERVICES
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