Trends in Hospital Quality and Hospital Prevention of Surgical Complications, 2004-2009

Overall Composite for All Three ConditionsPercent of patients who received recommended care for all three conditions: Heart Attack, Heart Failure, and Pneumonia

Source: Commonwealth Fund National Scorecard on U.S. Health System Performance, 2011. 1

Percent of adult surgical patients who received appropriate care to prevent complications*

Hospital Discharge and Follow-Up Care for Chronically Ill Patients

Percent of heart failure patients discharged home with written instructions

Trends in Hospital Care Transition, 2004-2009

Source: Commonwealth Fund National Scorecard on U.S. Health System Performance, 2011. 2

Staff Managed Pain, RespondedWhen Needed Help, and Explained Medicines, by Hospitals, 2009

Percent of patients reported “always”

3

Trends in Patient-Centered, Timely Care, 2004-2009

Source: Commonwealth Fund National Scorecard on U.S. Health System Performance, 2011. 3

Staff Managed Pain Well

Staff Managed Pain, RespondedWhen Needed Help, and Explained Medicines, by Hospitals, 2009

Percent of patients reported “always”

4

Trends in Patient-Centered, Timely Care, 2004-2009

Source: Commonwealth Fund National Scorecard on U.S. Health System Performance, 2011. 4

Staff Responded When Needed Help

Staff Managed Pain, RespondedWhen Needed Help, and Explained Medicines, by Hospitals, 2009

Percent of patients reported “always”

5

Trends in Patient-Centered, Timely Care, 2004-2009

Source: Commonwealth Fund National Scorecard on U.S. Health System Performance, 2011. 5

Staff Explained Medicines and Side Effects