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TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

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Page 1: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

TRENDS CONFERENCE

OCTOBER 12, 2012

Developing Quality Online Courses for Successful Learning Experiences

Page 2: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Today’s Agenda

Research to support Quality InitiativesQuality ToolboxExamplesQuestions and opportunities

Page 3: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Why Students Stay

Personal variables – demographics, academic skills, motivation, commitment, locus of control (Rotter 1966, Parker 1999, Kember 1995)

Institutional variables – academic, bureaucratic and institutional social variables (Willis 1994, Alexander, McKenzie, and Geissinger 1998)

Circumstantial – socio-economic, academic interactions, social interactions and life situation.

Page 4: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Why Students Drop

Students do not feel connected with the course, instructor or fellow classmates (Braxton, et. Al., 1997)

Faculty are not responsive to student needs (Herbert, 1994)

“Affiliation is the key to the development of a learning community” (Palloff & Pratt, 2001)

Page 5: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Why Students Drop

Time constraints, lack of motivation, technical difficulties, inadequate student support services, poorly designed courses have been identified as reasons why adult learners drop out. (Frankola, 2001)

Page 6: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Why Students Drop

Students indicate that poor course design, not understanding new medium, lack of consideration of learning styles and no support systems are reasons why they drop out (Frontline Group 2001)

Inexperienced instructors have been identified as a reason why adult learners drop out. (Frankola, 2001)

Not feeling connected to other students is cited as a major reason for students dropping out of online education. (Link & Scholtz, 2000)

Page 7: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

What We Need To Be Aware Of

The Higher Learning Commission – Guidelines for the Evaluation of Distance Education Programs Developed with the Council of Regional Accrediting

Commissions Based on General Accounting Office, Evidence of

Quality in Distance Education drawn from Interviews with the Accreditation Community, and

“Best Practice Strategies to Promote Academic Integrity in Online Education,” prepared by WCET.

Nine Hallmarks of Quality

Page 8: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

HLC Guidelines

On-line learning is appropriate to the institution’s mission and purposes. The mission statement explains the role of on-line

learning within the range of the institution’s programs and services.

The students enrolled in the institution's on-line learning courses and programs fit the profile of the students the institution intends to serve.

Senior administrators and staff can articulate how on-line learning is consonant with the institution's mission and goals.

Page 9: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

HLC Guidelines

The institution's plans for developing, sustaining and, if appropriate, expanding on-line learning offerings are integrated into its regular planning and evaluation processes. Plans for on-line learning are linked effectively to

budget and technology planning to ensure adequate support for current and future offerings.

On-line learning is incorporated into the institution’s systems of governance and academic oversight. On-line learning courses and programs are evaluated on

a periodic basis.

Page 10: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

HLC Guidelines

Curricula for the institution's on-line learning offerings are coherent, cohesive, and comparable in academic rigor to programs offered in traditional instructional formats. Course design and delivery supports student-

student and faculty-student interaction. Curriculum design and the course management

system enable active faculty contribution to the learning environment.

Course and program structures provide schedule and support known to be effective in helping online learning students persist and succeed.

Page 11: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

HLC Guidelines

The institution evaluates the effectiveness of its on-line learning offerings, including the extent to which the on-line learning goals are achieved, and uses the results of its evaluations to enhance the attainment of the goals. The institution sets appropriate goals for the

retention/persistence of students using on-line learning, assesses its achievement of these goals, and uses the results for improvement.

Page 12: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

HLC Guidelines

Faculty responsible for delivering the on-line learning curricula and evaluating the students’ success in achieving the on-line learning goals are appropriately qualified and effectively supported. On-line learning faculties are carefully selected,

appropriately trained, frequently evaluated, and are marked by an acceptable level of turnover.

The institution's training program for on-line learning faculty is periodic, incorporates tested good practices in on-line learning pedagogy, and ensures competency with the range of software products used by the institution.

Page 13: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

HLC Guidelines

The institution provides effective student and academic services to support students enrolled in online learning offerings. The institution provides an on-line learning orientation

program.

The institution provides sufficient resources to support and, if appropriate, expand its on-line learning offerings

The institution assures the integrity of its on-line learning offerings.

Page 14: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Action to Impact Retention & Success

MCCVLC Online Course Development Guidelines and Rubric Developed using guidelines and documents from:

The American Council on Education, The Higher Education Program and Policy Council of the

American Federation of Teachers, The North Central Association Higher Learning

Commission, American Association of Higher Education, and The Michigan Virtual University.

Page 15: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Purpose of Guidelines and Rubric

Institutions developing online courses of quality. Assure articulation agreements can be used without

additional scrutiny.Faculty

issues they need to address when developing online courses.

Used as a self-assessment tool.Students

Assure we are providing them with exceptional learning experiences.

All Used as a guide to review online courses after they

are developed.

Page 16: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Course Outcomes

Are they clearly stated? None, Some or All Application Level or above

Are they observable, measurable and achievable? None, Some or All Instructor and Student

Are they closely correlated with real world performance expectations? None, Some or All Extended beyond educational context

Page 17: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Course Construction

Course content, outcomes, practice and assessment are consistent.

Course materials are presented to accommodate multiple learning styles.

Presentation of content fosters active learning opportunities.

Course design includes the necessary components of successful instruction at the module/lesson level.

Course instructions and definitions are clear.

Page 18: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Course Interaction

Are course interaction requirements clearly stated?

Are a variety of opportunities designed for interaction between instructor-student?

Are clear standards set for instructors' response to students?

Are learning activities developed to foster instructor-student, student-content and, where appropriate, student-student interaction?

Page 19: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Course Assessment

Are assessment methods appropriate to the outcomes, activities and technologies?

Are assessments of student learning timely, appropriate and responsive to the needs of the individual learner?

Are assessments of student achievement conducted by comparing student performance to the intended learning outcomes?

Are policies and procedures designed to ensure the integrity of the student's work?

Are students' achievement of learning outcomes documented?

Page 20: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Course Technologies

Are technologies employed in ways that are appropriate for the course outcomes?

Are student minimum technology requirements accurately and clearly stated?

Page 21: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Course Resources

Are they accessible to the learners (all downloads are identified and made available to student)?

Are they in accordance with the Americans with Disabilities Act?

Are reading levels for instructional materials identified?

Page 22: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Course Maintenance

Are courses evaluated regularly to determine if the learning design is effective - in terms of the student and instruction components?

Are plans in place for continual review and improvement of courses?

Page 23: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Course Development and Support

Are faculty provided with appropriate training and technical support?

Are faculty able to access appropriate technical infrastructure?

Are qualified instructional designers given an appropriate role in course development?

Page 24: TRENDS CONFERENCE OCTOBER 12, 2012 Developing Quality Online Courses for Successful Learning Experiences

Thank You!

Questions [email protected] [email protected]

Opportunities MCCVLC (http://www.mccvlc.org/~staff )

Curriculum Development Events (Webinar Series)

ETOM (http://www.etom.org ) Online Teaching Certification and Advanced Certification Events (e.g. Fall Conference)