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Kari Rødås, Capgemini Stavanger, 27 October 2011 Trends and visualization in BI

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Page 1: Trends and visualization in BI - ADFAHRER speaker... · Good data visualization can provide quicker insight into data without having to perform additional analysis or data interactions

Kari Rødås, Capgemini

Stavanger, 27 October 2011

Trends and visualization in BI

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Capgemini

2 © 2010 Capgemini. All rights reserved.

BIM Norway is 106

consultants and experts

Business Intelligence.

Advisory

Technology

Subject areas:

• Information Strategy

• Performance Management

• Customer Relationship Management

Analytics

• Risk management & compliance

• Datawarehouse & analytics

• Enterprise Content Management &

Portals

• BIM Lifecycle Management

Business Information Management - BIM

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Agenda

History

• Internet development and current trends

• Mobile era, how we reply to it?

Visualization

• Reporting and analysis of information

• Templates, standards and recognition

• Challenges with graphs and tables, suggestions

• The standard dashboard and new ideas

• Predictive analysis

Insert "Title, Author, Date"

3 © 2010 Capgemini. All rights reserved.

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New generation of BI users demand advanced functionalities

Are you ready?

• Internet

• Mobile

• Cloud computing

• Tablets

• Big Data, Huge amount of data (structured and unstructed)

4 © 2010 Capgemini. All rights reserved.

Users expectations for high quality and usability

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How did websites looked back to 1990’s…

5 © 2010 Capgemini. All rights reserved.

Source: http://www.w3.org/People/Berners-Lee

http://www.newscientist.com/data/images/ns/cms/dn18158/dn18158-1_708.jpg

http://www.ted.com/talks/tim_berners_lee_on_the_next_web.html http://www.flowtown.com/blog/9-

websites-stuck-in-the-1990s-2

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New technologies like GPS signal are integrated into websites

7 © 2010 Capgemini. All rights reserved.

Source: www.trafikanten.no

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What can be learnt from Social Media?

8 © 2010 Capgemini. All rights reserved.

Source: http://support.sas.com/resources/papers/proceedings10/040-2010.pdf;

http://snl.no/Norsk_nettleksikon/Store_norske_leksikon_har_fått_nye_eiere

Facebook: destination naturally forces people to login

and participate. Allows to create own apps, post things

of interest to personal page.

Twitter: real-time, continuous flow of decisions, status

about the business, complex event processing.

Blogs: Users create content and attract followers

allowing the conversation via comments. Information

can be interpreted and informally published to a group.

Klout: meassure and analysis your activity and power

in social medias

Wikis, Google Earth, GeoCommons: Collective

knowledge through a contribution of users is greater

than creator. Enriched information.

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Gartner predicts that by 2016, one-third of worldwide mobile consumer marketing will be context-awareness-based

9 © 2010 Capgemini. All rights reserved.

A context-aware application is a piece of

software that examines and reacts to the

user’s changing situation.

It adapts based on inputs such as:

the location where the user is

the proximity of friends and other people

accessible servers and other nearby devices

environmental factors

Source: http://hsvieira.wordpress.com/2009/06/19/context-aware-applications/

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Making Sense (and Dollars) of Cloud-based BI

10 © 2010 Capgemini. All rights reserved.

The use of cloud-based BI is a “game

changer.”

Cloud computing makes BI affordable and

accessible to those who need to access their

companies’ information.

Business users can access the critical

analytics they need and cloud-based BI offers

better support for information delivered to

dashboards as well as smartphones and tablet

computers.

Source: http://spotfireblog.tibco.com/?p=7381 ;

http://km20.capgemini.com/files/asset/2011/01/31/GG_Gartner%20Scenario%20IT%20Industry_20%20

Jan%2011.pdf

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You no longer called a place, you called a person

11 © 2010 Capgemini. All rights reserved.

The capability to deliver data anytime anywhere.

Data mobility is fast becoming the norm.

The era of the dispersed workforce is upon us.

Increased competitive advantage, employee productivity

and the level of customer service satisfaction.

Three major external factors driving Mobile BI adoption are:

Device maturity, end user expectations and constant

connectivity.

Source: http://www.ardhi.mobi/2011/04/leveraging-the-mobile-web;

http://www.yellowfinbi.com/Document.i4?DocumentId=99556

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Forget the technology, think about the users! // Manifesto

Everything is changing. How we live, how we work and how we play.

But to understand the future you need to focus on anthropology not

technology. After all, as interesting as it is when things change, the

real magic happens when people do

Mike Walsh - Futurist

Insert "Title, Author, Date"

12 © 2010 Capgemini. All rights reserved.

Source : http://www.mike-walsh.com/mikewalsh/

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Different customers different needs

Insert "Title, Author, Date"

13 © 2010 Capgemini. All rights reserved.

Source: http://www.SAP.com

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The lack of adoption is one of the most common signs of failure in delivering tangible results for BI

14 © 2010 Capgemini. All rights reserved.

Self-service BI

An intuitive user interface that allows easily use and navigate the

entire BI application by maintaining a consistent and simple look

and feel throughout.

Functionally rich data analysis capabilities. An application that is

easy to use should not compromise on functionality.

A comprehensive Meta-data layer supports ease of use by

eliminating the need for coding and SQL, users can view and

explore information in simple business language.

Source: http://www.gartner.com/it/content/660400/660408/key_issues_bi_research.pdf;

http://www.japan.yellowfin.bi/Document.i4?DocumentId=118864;

http://www.inps4.co.uk/vision/vision/easy-to-use

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Simple and to the Point

15 © 2010 Capgemini. All rights reserved.

Which one allows you to more quickly gauge the

biggest expense - the chart or the data grid?

Good data visualization can provide quicker insight into data without having to perform additional analysis or data interactions.

Source: Introduction to Data Visualizations, Next-Generation Business Intelligence Software with

Silverlight 3 , B. Czernicki, 2009

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Templates, standards and recognition - NAV

16 © 2010 Capgemini. All rights reserved.

Source: http://www.nav.no/Forsiden

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Templates, standards and recognition - Posten

17 © 2010 Capgemini. All rights reserved.

Source: http://www.posten.no/

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How we can improve table design?

18 © 2010 Capgemini - Internal use only. All rights reserved.

Use the least visible means to support the non-data ink

Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few

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Can you see the difference between the red and green baloons?

19 © 2010 Capgemini. All rights reserved.

Source: http://www.lommelegen.no/788866/er-du-fargeblind

8% of men and 1% of women are colour blind.

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What’s the challenge for graph design today?

Computer software has made it very

easy to create graphs, but:

• Without instruction in visual design

for communication

• Too much focus on 3D effects,

lighting, nice background images

• Lack of focus on the main purpose:

To enlighten and inform the reader

20 © 2010 Capgemini - Internal use only. All rights reserved.

Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few

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Ideas from nature for the most suitable color palettes

21 © 2010 Capgemini - Internal use only. All rights reserved.

Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few

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Graphical symbols immediately provide context to the data visualization and deliver insight more quickly

22 © 2010 Capgemini. All rights reserved.

How to lay data visualization out on

the screen?

A meaningful and clear title

A short description behind the visualization

Labels for each army

Labels for each army asset type

A legend

Source: Introduction to Data Visualizations, Next-Generation Business Intelligence Software with

Silverlight 3 , B. Czernicki, 2009

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How not to use lines…

23 © 2010 Capgemini - Internal use only. All rights reserved.

Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few

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Why not...

24 © 2010 Capgemini - Internal use only. All rights reserved.

3D graphs?

Source: Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few

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And certainly not...

25 © 2010 Capgemini - Internal use only. All rights reserved.

How much bigger is

the large circle?

Which slice is bigger?

Source: Introduction to Data Visualizations, Next-Generation Business Intelligence Software with Silverlight

3 , B. Czernicki, 2009. Show Me the Numbers, Designing Tables and Graphs to Enlighten, Stephen Few

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Choosing right tools for different data visualisation

26 © 2010 Capgemini - Internal use only. All rights reserved.

Time series

Deviation

Single distribution

Correlation

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What is a dashboard for you?

27 © 2010 Capgemini - Internal use only. All rights reserved.

Source: http://dkeen.tumblr.com/post/874412321/the-dashboard-in-a-car-has-taken-on-something-of

http://www.inetsoft.com/company/kpi_dashboard/. http://www.enterprise-dashboard.com/2007/06/11/what-

makes-a-dashboard-good-or-bad http://www.exceldashboard.org/.

http://www.perpetuumsoft.com/View.aspx?lang=en&text= designdashboard

http://www.adobe.com/designcenter/thinktank/peterhall_02.html

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Dashboard for Oslo Kommune, Trafikketaten

28 © 2010 Capgemini - Internal use only. All rights reserved.

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Predictive Analytics. The Future of Business Intelligence?

29 © 2010 Capgemini. All rights reserved.

Source: Predictive Analytics: the Future of Business Intelligence Introduction By M. Zaman

Traditional analytical tools analyze

only historical data.

Traditional analytics help gain insight

for what was right and what went

wrong in decision-making.

But then why predictive analytics is

still not in use in daily life?

One cannot change the past, but one can prepare better for the future and

decision makers want to see the predictable future, control it, and take

actions today to attain tomorrow’s goals.

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Shortly what we talked about…

Functionality, not technology

Templates, standards and recognition.

What is purpose of dashboard?

Less Visual noice

Predictive Analytics

30 © 2010 Capgemini. All rights reserved.

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Questions?

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www.capgemini.com

The information contained in this presentation is proprietary. ©2010 Capgemini. All rights reserved

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More information

34 © 2010 Capgemini. All rights reserved.

Capgemini, one of the world's

foremost providers of consulting,

technology and outsourcing services,

enables its clients to transform and perform

through technologies.

Capgemini provides its clients with insights

and capabilities that boost their freedom to

achieve superior results through a unique

way of working, the Collaborative Business

ExperienceTM. The Group relies on its

global delivery model called Rightshore®,

which aims to get the right balance of the

best talent from multiple locations, working

as one team to create and deliver the

optimum solution for clients.

Present in more than 40 countries,

Capgemini reported 2010 global revenues

of EUR 8.7 billion and employs over

112,000 people worldwide.

More information is available at:

www.capgemini.com

About Capgemini