trb ferry cmte (6 23-14) - veolia transportation

Transportation Research BoardAPO85 Ferry

Committee Summer MeetingJune 23, 2014

Presented by:

Justin T. Augustine, IIIVice President

andMark A. Major

Chief Investment Officer

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1. Who is the Regional Transit Authority?

2. Who is Veolia Transportation Services, Inc./Transdev?

3. Current Status of New Orleans Ferry Operations

• Major Ferry Assets

• Planned Operational and Capital Improvements

4. Ferry Connections to Land Based Services and Attractions

• Historical and Present Ridership

Our Presentation Will Focus On…

The Authority was created in 1979 under the terms of the “RTA Act” as acorporate and independent political subdivision of the State of Louisiana(the “State”) for the purposes of planning, designing, leasing, purchasing,acquiring, holding, owning, constructing, improving, having an equity orusufruct interest in, financing, maintaining and administering a transitsystem within its metropolitan area. Prior to the recent addition of ferryservices, the system consist of 146 buses, 66 streetcars and 61paratransit vehicles.

The RTA Act provides that the Authority will include all of the territory inthe Parishes of Orleans, Jefferson, St. Tammany, and St. Bernard, orsuch of those four parishes or other parishes as they elect to participatein the Authority. Orleans and Jefferson Parishes are currently the onlymembers of the Authority.

RTA HISTORY

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Veolia Transportation is the North American business unit of Transdev, the world’s largestand best-known operator of passenger transportation services.

Transdev Key Facts

Operates in 27 countries and has 119,000 employees

Operates bus, rail, light rail, shuttle, and ferry businesses

Operates ferry services in Australia, France, the Netherlands, Sweden and the United States

Contracts with 5,000 transit agencies and authorities

Relationships with clients that span decades

Transports 3.3 billion passenger trips per year

Over 150 years of operating experience

Total revenues of $10 Billion in 2011

Committed to productive and enduring relationships with clients, passengers and employees

Veolia has over 200 contracts in 22 states with 18,000 employees in cities including NewOrleans, Phoenix, Denver, San Diego, Atlanta, Baltimore, Washington, DC, San Francisco,Nassau County Long Island, Boston and suburbs of Toronto.

Veolia Transportation Services

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Veolia Contracts in the United States and Canada

How the RTA/Veolia Contract WorksThe RTA Board has full policy control over all areas of the service

The RTA owns all assets, facilities and vehicles

Veolia operates and manages all aspects, just like a transit agency: Service design, planning, grants administration, finance, IT, legal, procurement, passenger information, labor relations, safety, maintenance, operations, ridership-building/marketing, media relations, communication, ticketing, etc.

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An Overview: Project Timeline and HistoryJuly 1, 2013 Act No. 273 Authorizes LADOTD to enter into CEA with a political

subdivision of the StateAugust 15, 2013 City Council Approves Fare Structure August 2013- February 2014 Contract negotiations continue Necessary local, state, federal approvals/waivers are submitted for approvalFebruary 12 , 2014 Maritime Administration authorizes Veolia to operate Ferry SystemFebruary 16, 2014 Two agreements are signed and Veolia begins management of ferry

operations LADOTD and RTA CEA RTA and Veolia Supplemental Agreement

February 23, 2014 Base fare structure for ferries implementedApril 20, 2014 40 Ferry Employees Transferred from LADOTD to Veolia

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• Brief History of the LADOTD desires to get out of theferry business

• LADOTD/RTA CEA Major ProvisionsEstablishes Required Ferry ServiceProvides for the Annual Operating SubsidyIdentifies the LADOTD Ferry Assets to be Managed

by RTA’s Operator

• RTA/Veolia Supplemental AgreementEstablish a Program of Passenger and Vehicle FaresRTA provides Veolia with Ferry Vessel FuelProvides for coordination with MPO Regional

Planning Commission

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LADOTD/RTA/Veolia Agreements

Current Status ofNew Orleans

Ferry Operations

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Canal Street/Algiers Point

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Lower Algiers/Chalmette

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Canal Street Ferry Terminal and Landing

Located on the Eastbank of the Mississippi River at 1 Canal Street (New Orleans, LA 70130)

Operates Monday – Thursday 7:15 a.m. – 6:30 p.m.

Friday 7:15 a.m. – 8:00 p.m.

Saturday 10:45 a.m. – 8:00 p.m.

Sunday 10:45 a.m. – 6:00 p.m.

Service Frequency: 30 minutes

Round trip: 30 minutes

Customers Served: Pedestrians

Ferry Route: Canal Street/Algiers Point

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Algiers Point Ferry Terminal and Landing

Located on the Westbank of the Mississippi River at 101 Morgan Street (New Orleans, LA 70114)

Operates Monday – Thursday

7:15 a.m. – 6:30 p.m.

Friday 7:15 a.m. – 8:00 p.m.

Saturday 10:45 a.m. – 8:00 p.m.

Sunday 10:45 a.m. – 6:00 p.m.

Service Frequency: 30 minutes


Customers Served: Pedestrians

Ferry Route: Algiers Point/Canal Street

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Lower Algiers Marine Maintenance FacilityLocated on the West Bank of the Mississippi River at 7500 Patterson Road, New Orleans, LA 70131 and adjacent to the Lower Algiers Ferry Landing (Orleans Parish)

Performs preventative maintenance and small repairs on the ferry vessels and terminals

Operates Monday - Friday 7:00 a.m. – 3:30 p.m.

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Lower Algiers Ferry Landing(No Terminal Building)Located on the West Bank of the Mississippi River at 7360 Patterson Road, New Orleans, LA 70131 and adjacent to the Lower Algiers Marine Maintenance Facility

Operates 7 days a week 6:00 a.m. –8:45 p.m.

Ferry Service Frequency: 30 minutes


Customers Served: Motor Vehicles and Pedestrians

Ferry Route: Lower Algiers/Chalmette

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Chalmette Ferry Landing (No Terminal Building)

Located on the Eastbank of the Mississippi River at Paris Road/Ferry Landing (St. Bernard Parish)

Operates 7 days a week 6:00 a.m. – 8:45 p.m.

Ferry Service Frequency: 30 minutes


Customers Served: Motor Vehicles and Pedestrians

Ferry Route: Chalmette/Lower Algiers

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ST. JOHNROUTE: Lower Algiers/Chalmette (Back -up)

USCG DOC NUMBER 582890

SIZE – 60 X 142

TONS: GROSS (NET) – 656 (446)PROPULSION - DIESEL, TWIN SCREW (CAT 3412)

TOTAL CAPACITY – 221 PASSENGERS 56 VEHICLES

CAPT. NEVILLE LEVY


SIZE – 66 X 190

TONS: GROSS (NET) – 858 (593)

PROPULSION - DIESEL, TWIN SCREW MAIN (CAT D398B); ELECTRIC, 360 BOW THRUSTER


YEAR BUILT – 1977

YEAR BUILT – 1977

(LADOTD DRYDOCK)

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COL. FRANK X. ARMIGERROUTE: Canal Street/Algiers Point (Primary)


SIZE – 30 X 87


PROPULSION - DIESEL, TWIN SCREW (CUMMINS KT 1150M)

TOTAL CAPACITY – 351 PASSENGERS (PEDESTRIAN ONLY, NOT ABLE TO CARRY VEHICLES)

THOMAS JEFFERSON


SIZE – 54 X 142


PROPULSION - DIESEL, TWIN 360 MAIN THRUSTERS (CAT D353/SCHOTTEL SRP170); DIESEL, 360 BOW THRUSTER (CAT 3306/SCHOTTEL SRP110)


YEAR BUILT - 1978

YEAR BUILT – 1942 MAJOR REFURBISHMENT IN 2001

(LADOTD DRYDOCK)

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SEN. ALVIN T. STUMPFROUTE: Lower Algiers/Chalmette (Primary)


SIZE – 66 X 190


PROPULSION ‐ DIESEL, TWIN SCREW MAIN (CAT D398B); ELECTRIC, 360 BOW THRUSTER

TOTAL CAPACITY – 870 PASSENGERS60 VEHICLES

LOUIS B. PORTERIEROUTE: Canal Street/Algiers Point (Back‐up)


SIZE – 54 X 140


PROPULSION ‐ DIESEL, TWIN 360 MAIN THRUSTERS (CAT D353/SCHOTTEL SRP170); DIESEL, 360 BOW THRUSTER (CAT 3306/SCHOTTEL SRP110)


YEAR BUILT - 1978

YEAR BUILT – 1937 MAJOR REFURBISHMENT IN 1993

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Phase I Operational ImprovementsRenovation of Maintenance Facility

Project Description: Maintenance facility received a clean‐up and removal of hazardousmaterials, surplus equipment, and assets earmarked for return to the State of Louisianawere removed.

Completion Date: Ongoing

Employee Transition and Training

Project Description: 40 employees were transitioned from State of Louisiana civilService Employment to Veolia Transportation employment. 15 State of Louisianaemployees selected to remain in the employment of the State of Louisiana.

Completion Date: April 20, 2014

Relocation of Administrative Staff

Project Description: Administrative staff were relocated from the CCC building to themaintenance facility.

Completion Date: Ongoing

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Phase II Operational ImprovementsDiamond Dropbox Interim Fare Collection System

Dedicated Ferry Monthly Passes Project Description: Launch Date : July 1, 2014 Valid For Unlimited Passenger Trips on Canal St. and

Chalmette Ferry Non‐Transferrable No Refunds $2.00 Value Per Ferry Trip Per Person (Passenger only/Vehicle

fees apply)

Valid Only For Calendar Month Of Year Punched

Project Description: Touchless cash collection drop boxes will be installed for the collection of cash fares. Launch Date : July 1, 2014 Goals:

Secure Fare collection System No Refunds Exact change required Reduces employee cash handling

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Phase II Operational Improvements

Expanded Ferry Service Project Description: The hours of ferry service on the Canal Street/Algiers Point

ferry route will change as follows:

Days Current Hours New HoursMonday-Thursday 7:15 am – 6:30 pm 6:00 am - 10:00 pmFriday 7:15 am – 8:00 pm 6:00 am –10:00 pmSaturday 10:45 am – 8:00 pm No ChangeSunday 10:45 am – 6:00 pm No Change

Goal: Meet the demand from our customers for increase ferry service.

Launch Date: July 24, 2014

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Phase II Operational ImprovementsMarketing Campaign Project Description: A campaign promoting the historic ferry system utilizing media outreach,

community relations, advertising, and online and social media has been developed under the campaign theme “Connecting Community”

Goal: Increased ridership, improved image of the ferry system, educating current and future ferry riders about the “new” ferry system, and garnering support from community leaders, elected officials, and the business, tourism, and hospitality industry.

Revenue Ad Sales Contract Project Description: Veolia has begun preliminary contract negotiations with a local advertising vendor

to provide third party sales service on the ferry vessels and terminals.

Goal: To sell ads on‐board vessels and in terminals to increase revenue potential of operation.

Terminal Clean‐Up Day Project Description: A day of giving back by the community. Veolia and RTA are working with city

leaders, the business community, hospitality and tourism community to clean the terminal locations and give the facilities a makeover.

Goal: Improve the rider experience while utilizing the ferry system.

Target Launch Date: August 2014

Target Launch Date: August 2014

Target Launch Date: TBD – Collaborate with Algiers Community

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Phase III Ferry Capital Improvements

Facility Improvements One‐time dedicated capital funds from DOTD available for facility improvements

$3,000,000 – Available Federal, State and Local Funds

Vessel Improvements One‐time dedicated capital funds from DOTD available for the purchase of new ferry vessels

$16,000,000 – Available Federal, State and Local Funds

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Future Planned Improvements – Proposed New vehicles

For Federal Transfer ‐ Kingston Express

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For New Construction – Jersey and York Style Ferry

Future Planned Improvements – Proposed New vehicles

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Ferry Connections to Land Based Services, Attractions and Major Events

• Eight RTA/Veolia Bus Routes• Four RTA/Veolia Streetcar Routes• Central Business District• World Renowned Restaurants• Historic French Quarter• New Riverwalk Outlet Mall• Hilton, Sheraton, Marriott, Westin and other major hotels• Harrah’s Casino• Woldenberg Park• Audubon Aquarium and Insectarium• Algiers Point Restaurants and Bed‐n‐Breakfasts• Mardi Gras/Bourbon Street• French Quarter Festival• Ernest N. Morial Convention Center

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Ridership By Hour (Data from DOTD – 2012-2013)

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Mean Ride

rship pe

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Algiers‐Canal St.

Sunday

Monday

Tuesday

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Ridership By Hour (Data from DOTD – 2012-2013)

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The table below shows ridership numbers from February 16, 2014 – May 31, 2014.

Ferry RidershipFebruary 16, 2014 through May 31 2014

Algiers Point/Canal Street Lower Algiers/Chalmette

Pedestrian Vehicle Total Pedestrian Vehicle TotalFebruary 16 - February 28,

2014 21,452 48 21,500 193 13,200 13,393

*March 2014 72,759 102 72,861 404 24.909 25,313

April 2014 66,386 102 66,488 325 23,691 24,016

May 2014 40,413 121 40,534 446 26,361 26,807

*Ridership for Mardi Gras period, Saturday, March 1st - Tuesday March 4th totaled 34,915

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Contact Information For:

Justin T. Augustine, IIIVice [email protected]

Mark A. MajorChief Investment [email protected]

Email: [email protected]: nolaferries.com orhttp://www.norta.com/getting‐around.aspx

THANK YOU

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trb ferry cmte (6 23-14) - veolia transportation

Documents

ferry employees

ferry system

ferry businesses

ferry connections

ladotd ferry assets

required ferry service

pedestrians ferry route

employees veolia