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Travellers crave context WTM 3 November 2015

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Page 1: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

Travellers crave context

WTM 3 November 2015

Page 2: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

By 2016 marketers are expected to spend

more than 50% of their time creating and

distributing content…

Source: Content Marketing Institute 2015

Page 3: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time
Page 4: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

Story-telling is the new (contextual) marketing

Authentic

Contextual

Personal

COLLABORATIVE

UGC

Social

Peer/ community

Influential / trending

Page 5: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

Psychographic content wins

inspirational

motivational

emotional

contextual

informational

Page 6: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

80% of consumers read 6 to 12 reviews on average

before making a booking

73% of website visitors rely on user submitted images to

make a decision

42% of all stories shared on Facebook are travel-related.

Page 7: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

http://blog.crowdtap.it/2014/04/millennials-heart-ugc-infographic/

Page 8: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

The new rules of play

Page 9: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

Creating context

- examples

Page 10: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

See Puerto Rico

(dmo)

Tripadvisor traveler

reviews made into

short movies3m views

www.seepuertorico.com

https://player.vimeo.com/video/78289888

Page 11: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time
Page 12: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

SACO

Apartments

(business travel)

hyper-local context

www.sacoapartments.com/blog

Page 13: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

Four Seasons

Pin. Pack. Go.

on Pinterest

real-time

interaction

Page 14: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

St James Court

(luxury hotel)

Virtual concierge

via fiz

50+ daily shares

www.stjamescourthotel.co.uk

Page 15: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

Resources:

Skift: The Rise of the Millennial Traveler StackAdapt: Content Marketing fiz: Curated Digital Marketing fiz: 5 Ways to Take Ownership of User Generated Content

Page 17: Travellers crave context - genesysdownload.co.uk · 2015-11-05 · Travellers crave context WTM 3 November 2015. By 2016 marketers are expected to spend more than 50% of their time

- Pico Iyer

We travel, first, to lose ourselves; and we travel, next,to find ourselves.

[email protected]

www.fiz.com