We hope you never have to file a claim, but if you do, at Travelers, our goal is simple – to help get you back to business, and to provide great service along the way.

As a Travelers policyholder, you have access to these valuable resources:

Specialty heavy equipment division• Highly trained team of specialists, with an average of

23 years of experience with a broad range of equipment and machinery, provides a fast, fair and accurate estimate of the loss.

• Each member of our Specialty Heavy Equipment Division has attended various technical repair schools to augment their technical and mechanical experience.

Auto repair options

You always have the right to have repairs completed at the shop of your choice. For your convenience, we offer:• Travelers ConciergeCLAIM® program, our convenient,

one-stop shop, offers on-site estimates and repairs that are guaranteed if you choose to have your vehicle repaired at the Concierge shop, minimizing inconvenience and disruption. We can handle private passenger vehicles, light- to medium-duty trucks, SUVs and cargo vans.

• Travelers Auto Repair program, which also includes a guarantee on all repairs.

These shops are approved to immediately begin repairs. No waiting for estimates and no extra paperwork. We handle all the details directly with the repair shop so you can get back to business faster.

Auto glass claim service• Self-service option allows you to report your claim and

schedule repairs online. travelers.com/claim. • Our network of glass shops offers a warranty on all glass

repairs and replacements. • Many glass shops can provide service at your home

or office.

For more information and to locate a quality repair shop near you, visit travelers.com.

Accident photo and sketch

Take photos of the vehicles and the accident scene. Draw an accident sketch. Show and label roadway; indicate number of lanes, direction of travel and signs. Number each vehicle, and show direction of travel from point hazard was noticed to point of impact by a solid line and any travel after impact by a dotted line.

Construction accident reporting guide

Report your accidents immediately 24 hours a day, 365 days a year 877.828.4132 or online at clclaimreporting.travelers.com

PLEASE STORE THIS BROCHURE IN YOUR VEHICLE IN THE EVENT OF A LOSS

travelers.com/construction

The Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT 06183

This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law. Availability of coverage referenced in this document can depend on underwriting qualifications and state regulations.

© 2012 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. CP-7361 Rev. 10-12

Your Vehicle 1

Other Vehicle 2

3

Pedestrian

Stop Sign

Semaphore

Yield

Railroad

Point of Impact

Indicate direction

At what distance did you notice danger?

Symbols

feet

Report your accidents immediately 24 hours a day, 365 days a year.877.828.4132 or online at clclaimreporting.travelers.com

Important steps to take in the event of an accident:• Stop at once. Do not leave the scene, but move out of

the way of traffic and turn on your hazard warning lights.• Call the police even in a minor accident. If someone is

injured, request medical assistance. If fire, smoke or spilled fuel is involved, request fire department aid.

• Do not discuss the accident with anyone other than the police or your Travelers representative.

• Exchange necessary information with the other driver(s).

• Report the incident to your supervisor or dispatcher immediately after first aid has been given and authorities have been notified.

• Report the accident to Travelers as soon as possible using our toll-free claim reporting number, 877.828.4132.

Vehicle information of other driverInformation in bold is important for quick claim handling.

Driver’s name Driver’s license no. State

Address

Work phone no. Home phone no.

Owner of vehicle Telephone no.

Owner’s address

Year Make Model

License plate no. State

Insurance company Policy no.

Witnesses

1. Name Telephone no.

Address

2. Name Telephone no.

Address

Police investigation

Police officer’s name Precinct

Badge # Report # Was a ticket issued? If yes: r You r Other

Driver

Accident information

Date of accident Time

Place of accident – Street name

City State

Your vehicle information

Year Make Model

License plate no. State

Owner of vehicle Telephone no.

Driver’s name Telephone no.

Driver’s license no. State

Injured persons

1. Name Telephone no.

Address

Description of injury

Injured person was (please check one): r Driver r Passenger r Pedestrian

2. Name Telephone no.

Address

Description of injury

Injured person was (please check one): r Driver r Passenger r Pedestrian

Construction accident reporting guide