transparency masters
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Transparency Masters. START Chapter 12 Laundry Attendant. Chapter 12—Laundry Attendant. Transparency 12.1-1. How do laundry attendants affect hotel guests?. Transparency Masters. Transparency 12.1-2. Superior Performance Standards. Chapter 12—Laundry Attendant. Transparency 12.1-3. - PowerPoint PPT PresentationTRANSCRIPT
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Transparency Masters
START
Chapter 12Laundry Attendant
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Chapter 12—Laundry Attendant
Transparency 12.1-1
How do laundry
attendants affect hotel
guests?
Superior Performance Standards
Carefully examine linens.
Properly use laundry
equipment.
Remove spots and
stains.
Be alert to safety
procedures.Practice
teamwork.Demonstrate professional
behavior.
Wash hands after a break.
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Transparency Masters
Transparency 12.1-2
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Chapter 12—Laundry Attendant
Transparency 12.1-3
What are some ways laundry
attendants can protect
themselves from
REPETITIVE STRESS INJURIES
?
WashclothsHand
towelsBath towelsBeach
towelsBath matsBlanketsSheets
PillowcasesMattress padsTableclothsNapkinsCleaning
clothsShower
curtains and liners
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Linen Types
Transparency Masters
Transparency 12.1-4
Linen Materials
AcrylicCottonPolycottonNylonPolyesterWoolBlends
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Chapter 12—Laundry Attendant
Transparency 12.1-5
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Transparency Masters
Transparency 12.1-6
Maintaining Work Areas
How do laundry attendants
perform maintenance
as part of their daily duties?
Report the fol lowing problems to a supervisor:
Chemical dispenser levels that don’t move
Linens that don’t look or
feel clean
Washer gauges that
are not within acceptable
temperatures
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Chapter 12—Laundry Attendant
Transparency 12.1-7
Laundry Cycle Steps
Collecting
soiled linens Transporti
ng soiled linens to
the laundry
Sorting
Washing
Extracting
Finishing
Folding
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Transparency Masters
Transparency 12.1-8
Sorting Linens and Uniforms
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Chapter 12—Laundry Attendant
Transparency 12.2-1
Two methods for pretreating soiled items
1. Obtain a spray bottle filled with an approved spotting solution.
2. Spray the stains, spots, and soil.(The spray should break up the stain or soil so that the chemicals will remove it in the washer.)
OR3. Place heavily soiled, stained, and spotted
linens in a soak tank filled with an approved soaking solution.
2. Leave it in for a set amount of time.
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Transparency Masters
Transparency 12.2-2
Load, Use, and Unload Washers
Prepare loads of laundry.
Organize your work.
Be aware of special
considerations.
Load washers.
Calculate wash
formulas.
Set the controls on
the machine
according to fabric
type.
Unload washers.
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Chapter 12—Laundry Attendant
Transparency 12.2-3
What is the benefit of using a
washing machine with EXTRACTING
capabilities?
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Transparency Masters
Transparency 12.2-4
Load, Use, and Unload Dryers
Check dryer for correct
temperatures.
Clean lint from filters.
Load dryers
.Set time,
temperature, and
cool-down time.
Dry items.
Remove items from
dryers.
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Chapter 12—Laundry Attendant
Transparency 12.2-5
Use a flatwork iron for:
SheetsPillowcasesTablecloths
Slightly damp napkins
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Transparency Masters
Transparency 12.3-1
Iron Laundry by Hand
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Chapter 12—Laundry Attendant
Transparency 12.3-2
Iron: Too Cool or Too Hot?
Produce rough finish
TOO COOL
Scorches the fabricTOO HOT
Sticks to the fabric TOO HOT
Drags on the fabric TOO COOL
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Transparency Masters
Transparency 12.3-3
Folding Equipment: What speed is r ight for my item?
Sheets 60-120 ft/min
Pillowcases 30-75 ft/min
Table Linens 30-60 ft/min
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Chapter 12—Laundry Attendant
Transparency 12.3-4
Why is it important
to properly pace washing and
drying with linen folding?
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Transparency Masters
Transparency 12.3-5
Reasons to reject a l inen item during inspection
The item is soiled.
The item is stained.
The item is otherwise unsuitable.
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Chapter 12—Laundry Attendant
Transparency 12.3-6
What is the benefit of
post-sorting?
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Transparency Masters
Transparency 12.4-1
Linen Use Areas
Banquet areas
Restaurants
Employee check-in areas
Housekeeping closets
Recreation areas
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Chapter 12—Laundry Attendant
Transparency 12.4-2
What are TABLE LINEN
REQUISITIONS used for?
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Transparency Masters
Transparency 12.4-3
Uniform Authorization Form
Documents that human resources authorized an employee to receive a uniform
Lists the employee’s sizeDescribes the type of uniform to be
issuedShows all issued uniforms that have not
been turned in
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Chapter 12—Laundry Attendant
Transparency 12.4-4
| |
Steps for handling a uniform authorization form
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Transparency Masters
Transparency 12.4-5
Steps for Receiving a Returned Uniform
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Chapter 12—Laundry Attendant
Transparency 12.4-6
W h a t i s L I N E N R U N N I N G
?
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Transparency Masters
Transparency 12.4-7
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Chapter 12—Laundry Attendant
Chapter 12 Transparency AnswersTransparency 12.1-1
They affect guest comfort.They affect guest sleeping environments.They affect guest dining experiences.They affect guest decisions to return to the property.
Transparency 12.1-3
Stretch out their muscles before beginning a shift.Stretch again during the shift.Switch tasks with fellow laundry attendants.Be careful when using special equipment.
Transparency 12.1-6
Pick up trash and other items.Check floor drains.Oil laundry cart wheels.Keep work tables clean.Return fallen trash to trash bin.Store laundry items in their proper place.Clean lint filters.Submit repair requests.
Transparency 12.2-4
Removes excess moisture from laundered itemsReduces the weight of the laundryMakes it easier for workers to lift the laundry and move it to the dryerReduces drying time
Transparency 12.3-5
Washing and drying items faster than they can be foldedleads to unnecessary wrinkling and resoiling.
Transparency 12.4-1
Post-sorting separates any linen types and sizes that were missedin pre-sorting.
Transparency 12.4-3
To let laundry attendants know how many of each type of linen thefood and beverage outlet need for the next day