transnational skill standards auto service technician level 5 · pc6 - follow standard operating...
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Transnational Skill Standards
Auto Service Technician Level 5REFERENCE ID: TOS/ASC/Q1403
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Mapping for Auto Service Technician Level 5(ASC/Q1403) with UK qualification in Light Vehicle Maintenance and Repair
Link to Indian Qualification Pack: http://www.nsdcindia.org/sites/default/files/files/Auto-Service-Technician-Level5.pdf
Links to UK Qualification:http://nos.ukces.org.uk/Pages/index.aspx
How to Read this DocumentThis document has two sections - Section I and Section II.
Section I: Compares the NOS listing in the Indian QP – Auto service technician level 5 (ASC/Q1402) with UK qualification NOS level 2 in Light Vehicle Maintenance and Repair.
Section II: Compares the competencies described in each of the Indian NOS with those of UK.
The language of the compared competencies of the two countries differs. However, the competency pointers of the described competency can be mapped. Wherever the competency pointer maps it is reported as ‘None’ under the column ‘Gap in Indian NOS’. Wherever the competency pointers do not map, it is identified as a gap and the corresponding UK competency is noted under the column ‘Gap in Indian NOS’.
Usage of Benchmarked Transnational StandardsThere will be two types of users of these benchmarked standards. One type will be of those individuals who are already trained and are certified on the corresponding Indian QP. This set of individuals will have to undergo a bridge course comprising of the identified gaps only. Thereafter, they will be assessed under the aegis of a UK Awarding body through the Indian SSC on the competency portions acquired via the bridge course. All qualifying individuals will be awarded a co-branded certificate comprising of logo of Skill India, Indian SSC and UK Awarding Body.
Those individuals who wish to be certified afresh will have to undergo training on both the Indian QP and the gaps in the Indian NOS with regard to UK competencies. Thereafter, they will be assessed under the aegis of a UK Awarding body through the Indian SSC and They will obtain a co-branded certificate comprising of logo of Skill India, Indian SSC and UK Awarding Body.
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Section I: NOS mapping of Auto service technician level 5 (ASC/Q1403) with UK qualification in Light Vehicle Maintenance and Repair.
NOS Mapping: A Summary Indian NOS Code
Indian NOS UK NOS Code
UK NOS Remarks, if any
ASC/ N1404 Carry out diagnosis of vehicle for routine repairs requirements
IMILV07 Diagnose and rectify light vehicle engine and component faults
One of Indian NOS are covered in Three UK NOS
IMILV08 Diagnose and rectify light vehicle chassis system faults
IMILV13 Diagnose and rectify light vehicle transmission and driveline system faults
ASC/ N1405 Carry out service and major repairs in mechanical aggregate and overhauling of a vehicle
IMILV02 Remove and replace light vehicle engine units and components
One of Indian NOS are covered in four UK NOS
IMILV03 Remove and replace light vehicle electrical units and components
IMILV04 Remove and replace light vehicle chassis units and components
IMILV12 Remove and replace light vehicle transmission and driveline units and components
ASC/N1406 Carry out service and repairs of electrical and electronic faults in a vehicle
IMILV03 Remove and replace light vehicle electrical units and components
ASC/ N0001 Plan and organise work to meet expected outcomes
2
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
ASC/ N0002 Work effectively in a team
IMIMCA03 Maintain Working Relationships in the Motor Vehicle Environment
ASC/ N0003 Maintain a healthy, safe and secure working environment
IMIMCA02 Reduce Risk(s) to Health and Safety in the Motor Vehicle Environment
3
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Section II:Compares the competencies in Indian NOS with those of UK NOS.
NOS Mapping Descriptions
Indian QP Title Auto Service Technician Level 5
UK Qualification Light Vehicle Maintenance and Repair
Indian QP Code ASC/ Q1403 UK Qualification Code QCF 500/9815/9
Indian NOS Code ASC/ N1404 UK NOS Code IMILV07
IMILV08
IMILV13
Indian NOS Carry out diagnosis of vehicle for routine repairs requirements
UK NOS IMILV07 - Diagnose and rectify light vehicle engine and component faults
IMILV08 - Diagnose and rectify light vehicle chassis system faults
IMILV13 - Diagnose and rectify light vehicle transmission and driveline system faults
Scope
This unit/task covers the following: · Identify the fault responsible for vehicle trouble · Diagnosis of the operational faults to identify the root cause of the trouble · Take necessary action post the root cause analysis to repair the vehicle
Overview
IMILV07 - This NOS is about diagnosing and rectifying faults occurring in the vehicle engine's mechanical, electrical, hydraulic and fluid systems.
IMILV08 - This NOS is about diagnosing and rectifying faults occurring within vehicle steering, suspension and braking systems.
4
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Scope
Overview IMILV13 - This NOS is about diagnosing and rectifying faults occurring within light vehicle gearboxes, hubs and bearings, driveline shafts, clutches, differentials and final drive units.
Competency Mapping
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
Assist in performing diagnosis of vehicle for repair
requirements
Carry out routine light vehicle maintenance
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
P1.wear suitable personal protective equipment and use vehicle coverings when using diagnostic methods and carrying out rectification activities
None
PC1 - understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle
P2.support the identification of faults, by reviewing vehicle: P2.1 technical data P2.2 diagnostic test procedures
None
PC6 - follow standard operating procedure set out for diagnosing faults (in case of complex faults take the assistance of the senior diagnosis technician/ technical manager)
5
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
P3.prepare the vehicle systems and work area for safe working procedures (where appropriate)
None
PC3 - follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot problem in a vehicle
P4.prepare, inspect, test and use all the required equipment following manufacturers' instructions
None*
PC15 - ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
PC7 - use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filters etc.
P5.use diagnostic methods which are relevant to the symptoms presented
None
PC8 - conduct inspection of the engine and aggregates to diagnose need for repairs or adjustment in various engine aggregates
P6.collect sufficient diagnostic information in a systematic way to enable an accurate diagnosis of engine system faults
None
PC12 - compare results of diagnostic inspections and tests against vehicle specifications and any regulatory
P7.Identify and record any system deviation from acceptable limits accurately
None
6
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
requirements
PC13 - Finalise the list all the service, repair and replacement requirements of the vehicle post the diagnosis in consultation with service advisor/ supervisor
P8.Accurately ensure your assessment of dismantled sub-assemblies, components and units identifies their condition and suitability for repair or replacement
None
PC18 - request assistance from a superior when required(esp. in cases where the complex diagnosis needs to be done and is out of scope)
P9.Inform the relevant person(s) promptly where repairs are uneconomic or unsatisfactory to perform
None
PC7 - use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filters etc."
P10.carry out all diagnostic and rectification activities following: P10.1 manufacturers' instructions P10.2 recognised repair methods P10.3 your workplace procedures P10.4 health and safety requirements
None
PC10 - dismantle and reassemble aggregates of a vehicle (with help from other technicians and helper)
PC14 - follow standard operating procedures for using workshop tools and equipment
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
7
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
P11.work in a way which minimises the risk of : P11.1 damage to other vehicle systems P11.2 damage to other components and units P11.3 contact with leakages P11.4 contact with hazardous substances
None
P12.ensure all repaired and replaced components and units conform to the vehicle operating specification and any legal requirements
Mapped to N1405 PC13
P13.adjust components and units, when necessary, correctly to ensure that they operate to meet system requirements
P14.record and report any additional faults you notice during the course of work promptly
P15.use testing methods which are suitable for assessing the performance of the system rectified
P16.ensure the engine system rectified performs to the vehicle operating specification and any legal requirements prior to return to the customer
P17.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format
8
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
required
P18.complete all system diagnostic activities within the agreed timescale
Mapped to N0001 - PC8
P19.report any anticipated delays in completion to the relevant person(s) promptly
Mapped to N0001 - PC5 & PC7
Knowledge & Understanding; Organisational Context
Legislative and organisational requirements and procedures
KA3. safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault
K1.the legislation and workplace procedures relevant to K1.1 health and safety K1.2 the environment (including waste disposal) K1.3 appropriate personal and vehicle protective equipment
None
KA6. safety, health, environmental policies and regulations for the workplace as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
KA6. safety, health, environmental policies and regulations for the workplace as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
K2.legal requirements relating to the vehicle (including road safety requirements)
None
9
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA4. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer for the diagnosis of troubleshooting the vehicle for faults.
K3.your workplace procedures for: K3.1 recording fault location and correction activities K3.2 reporting the results of tests K3.3 the referral of problems
K3.4 reporting delays to the completion of work
KA1. standard operating procedures of the organisation/ dealership for inspection and diagnosis of faults in a vehicle as prescribed by the OEM/ components manufacturer
K4.the importance of working to recognised diagnostic and rectification procedures and processes and obtaining the correct information for diagnostic and rectification activities to proceed
None
KA4. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer for the diagnosis of troubleshooting the vehicle for faults.
K5.the importance of, documenting diagnostic and rectification information
None
SB5. organize schedule to complete diagnosis on the vehicle so that repair/ replacement of aggregates/ components post diagnosis can start and vehicle can be delivered in a timely and cost effective manner
K6.the importance of working to agreed timescales and keeping others informed of progress
None
10
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
Technical Knowledge
K7.the importance of reporting anticipated delays to the relevant person(s) promptly
KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system(diesel, petrol, electrical, gas,hybrid etc.)• cooling system• air supply systems• emission and exhaust system• ignition systems• clutch assembly• clutch operating system• gearbox (manual andautomatic)• drivelines and hubs• drive-train assembly andtransmission systems (manual,automatic etc.)• steering system
K8.electrical and electronic principles associated with engine systems, including types of sensors and actuators, their application and operation
None
K9.the interaction between electrical, electronic and mechanical components within vehicle engine systems
None
11
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• suspension system• brake system (includingregenerative braking systems)• tyres and wheels (includingwheel alignment)• radiator• batteries and power storagesystem• power-generating systems(including charging systemsespecially for electrical andhybrid vehicles)• electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.• energy recuperation systems,if applicable (e.g. in electric, gasand hybrid vehicles)• electronic systems includingactive and passive safety,media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems• electronic control unit• hydraulic and pneumaticsystem• various lubrication systems
K10.electrical symbols, unit and terms
12
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays — anti-lock braking system abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic information systems • pressure indicators: fuel pressure testers, manifold gauge sets, oil pressure gauges, tire pressure gauges • measuring equipment: Vernier callipers, micrometer, feeler gauges, millimetre, flow metre, temp gauge, dial gauge etc. • electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops
K11.how electrical and electronic engine systems operate, including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles
K12.how engine electrical systems interlink and interact, including multiplexing
Core Skills/ Generic Skills
KA3. safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault
K13.electrical safety procedures
None
KA6. safety, health, environmental policies and regulations for the workplace
K14.the hazards associated with high energy electrical
None
13
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
vehicle components
PC15.ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
K15.how to prepare and test the accuracy of diagnostic testing equipment
KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays — anti-lock braking system abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic information systems • pressure indicators: fuel pressure testers, manifold gauge sets, oil pressure gauges, tire pressure gauges • measuring equipment: Vernier callipers, micrometer, feeler gauges, millimetre, flow metre, temp gauge, dial gauge etc. • electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops
K16.How to use diagnostic and rectification equipment for engine mechanical, electrical, electronic, hydraulic and fluid systems; specialist engine repair tools and general workshop equipment
None
14
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
B1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas, hybrid etc.) • cooling system • air supply systems • emission and exhaust system • ignition systems • clutch assembly • clutch operating system • gearbox (manual and automatic) • drivelines and hubs • drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • brake system (including
K17.how engine mechanical, electrical, electronic, hydraulic and fluid systems are constructed and operate
None
15
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
regenerative braking systems) • tyres and wheels (includingwheel alignment)• radiator• batteries and power storagesystem• power-generating systems(including charging systemsespecially for electrical andhybrid vehicles)• electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.• energy recuperation systems,if applicable (e.g. in electric, gasand hybrid vehicles)• electronic systems includingactive and passive safety,media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems• electronic control unit• hydraulic and pneumaticsystem• various lubrication systems
K18.how engine mechanical, electrical, electronic, hydraulic and fluid systems are dismantled, reassembled and adjusted to manufacturers’ specifications
16
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays — anti-lock braking system abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic information systems • pressure indicators: fuel pressure testers, manifold gauge sets, oil pressure gauges, tire pressure gauges • measuring equipment: Vernier caliper, micrometer, feeler gauges, millimetre, flow metre, temp gauge, dial gauge etc. • electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops
K19.the types and causes of engine mechanical, electrical, electronic, hydraulic and fluid system, component and unit faults and failures
None
K20.how to select the most appropriate diagnostic testing method for the symptoms presented
K21.how to assess the condition of mechanical, electrical, electronic, hydraulic and fluid components and units
K22.engine mechanical, electrical, electronic, hydraulic and fluid component unit and replacement procedures, the circumstances which will necessitate replacement and other possible courses of action
17
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays • visual inspections • test drives • vehicle/equipment manufacturer specifications • standard operating procedures for diagnosis
K23.how to find, interpret and use sources of information on engine electrical and electronic operating specifications, diagnostic test procedures, repair procedures and legal requirements
None
KB5. The various values and tolerance limits of various components across the mechanical/ electrical aggregates (e.g. within the engine assembly the following sub-aggregates: bore diameter, Liner fitment, piston height and butt clearance of piston rings, permissible imbalance in crankshaft (main and BE journal), axial and radial play in the camshaft etc.)
K24.vehicle operating specifications for limits, fits and tolerances relating to engine mechanical, electrical, electronic, hydraulic and fluid systems for the vehicle(s) on which you work
None
KA1. Standard operating procedures recommended by the dealership/ suppliers/OEM for using tools and equipment for diagnosis or troubleshooting of various aggregates"
K25.how to carry out systematic diagnostic testing of engine mechanical, electrical, electronic, hydraulic and fluid systems using prescribed processes or formats
None
KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays
18
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• visual inspections • test drives • vehicle/equipment manufacturer specifications • standard operating procedures for diagnosis
KB4. Typical symptoms of common technical faults in a vehicle including fluid levels, leaks, wear and tear, damage to a part/ aggregate and need for adjustments (e.g. . . HEOC- High Engine Oil consumption, oil leakage, tyre wear etc.,)
K26.how to assess the condition of mechanical, electrical, electronic, hydraulic and fluid components and units
None
SB1. analyse information and evaluate results to choose the best solution and solve problems
K28.how to assess the condition of mechanical, electrical, electronic, hydraulic and fluid components and units
None
K29.how to interpret test results and vehicle data in order to identify the location and cause of engine system faults
Professional Skills
K30.how to carry out the rectification activities in order to correct faults in the engine mechanical, electrical, electronic, hydraulic and fluid systems
SB.16 use the diagnosis results to take an appropriate decision on repair/ replacement of an aggregates (including mechanical and electrical
K31.the relationship between test methodology and the faults repaired – the use of appropriate testing methods
None
19
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
subassemblies) in consultation with the supervisor/ service advisor
SB15. analyse, evaluate and apply the information gathered from observation, experience, reasoning, or communication to act efficiently
K32.how to make cost effective recommendations for rectification
None
IMILV08
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
P1.wear suitable personal protective equipment and use vehicle coverings when using diagnostic methods and carrying out rectification activities
None
P3.prepare the vehicle systems and work area for safe working procedures (where appropriate)
PC1 - understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle
P2.support the identification of faults, by reviewing vehicle: P2.1 technical data P2.2 diagnostic test procedures
None
PC6 - follow standard operating procedure set out for diagnosing faults (in case of complex faults take the assistance of the senior diagnosis technician/ technical manager)
PC3 - follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot
P4.prepare, inspect, test and use all the required equipment following manufacturers'
None
20
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
problem in a vehicle instructions
PC15 - ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
PC7 - use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filters etc.
P5.use diagnostic methods which are relevant to the symptoms presented
None
PC8 - conduct inspection of the engine and aggregates to diagnose need for repairs or adjustment in various engine aggregates
P6.collect diagnostic information in a systematic way relevant to the diagnostic methods used
None
P7.collect sufficient diagnostic information in a systematic way to enable an accurate diagnosis of chassis system faults
PC12 - compare results of diagnostic inspections and tests against vehicle specifications and any regulatory requirements
P8.identify and record any system deviation from acceptable limits accurately
None
13 - finalise the list all the service, repair and replacement requirements of the vehicle post the diagnosis in consultation with service
P9.accurately ensure your assessment of dismantled sub-assemblies, components and units identifies their condition and suitability for repair or
None
21
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
advisor/ supervisor replacement
18 - request assistance from a superior when required(esp. in cases where the complex diagnosis needs to be done and is out of scope)
P10.inform the relevant person(s) promptly where repairs are uneconomic or unsatisfactory to perform
None
PC7 - use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filters etc."
P11.carry out all diagnostic and rectification activities following: P10.1 manufacturers' instructions P10.2 recognised repair methods P10.3 your workplace procedures P10.4 health and safety requirements
None
PC10 - dismantle and reassemble aggregates of a vehicle (with help from other technicians and helper)
PC14 - follow standard operating procedures for using workshop tools and equipment
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
P11.carry out all diagnostic and rectification activities following: P10.1 manufacturers' instructions P10.2 recognised repair methods P10.3 your workplace procedures P10.4 health and safety requirements
None
P12.work in a way which minimises the risk of : P11.1 damage to other vehicle systems
22
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
P11.2 damage to other components and units P11.3 contact with leakages P11.4 contact with hazardous substances
P13.ensure all repaired and replaced components and units conform to the vehicle operating specification and any legal requirements
P14.adjust components and units, when necessary, correctly to ensure that they operate to meet system requirements
P15.record and report any additional faults you notice during the course of work promptly
P16.use testing methods which are suitable for assessing the performance of the system rectified
P17.ensure the chassis system rectified performs to the vehicle operating specification and any legal requirements prior to return to the customer
P18.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format required
23
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
P19.complete all system diagnostic activities within the agreed timescale
P20.report any anticipated delays in completion to the relevant person(s) promptly
Knowledge & Understanding; Organisational Context
Legislative and organisational requirements and procedures
KA3. Safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault
K1.the legislation and workplace procedures relevant to K1.1 health and safety K1.2 the environment (including waste disposal) K1.3 appropriate personal and vehicle protective equipment
None
KA6. safety, health, environmental policies and regulations for the workplace as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
K1.the legislation and workplace procedures relevant to K1.1 health and safety K1.2 the environment (including waste disposal) K1.3 appropriate personal and vehicle protective equipment
None
K2.legal requirements relating to the vehicle (including road safety requirements)
KA4. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer for the diagnosis of troubleshooting the vehicle for
K3.your workplace procedures for: K3.1 recording fault location and correction activities K3.2 reporting the results of tests K3.3 the referral of problems K3.4 reporting delays to the
24
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
faults. completion of work
KA1. standard operating procedures of the organisation/ dealership for inspection and diagnosis of faults in a vehicle as prescribed by the OEM/ components manufacturer
K4.the importance of working to recognised diagnostic and rectification procedures and processes and obtaining the correct information for diagnostic and rectification activities to proceed
None
KA4. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer for the diagnosis of troubleshooting the vehicle for faults.
K5.the importance of, documenting diagnostic and rectification information
None
SB5. organize schedule to complete diagnosis on the vehicle so that repair/ replacement of aggregates/ components post diagnosis can start and vehicle can be delivered in a timely and cost effective manner
K6.the importance of working to agreed timescales and keeping others informed of progress
None
K7.the relationship between time, costs and profitability
K8.the importance of reporting anticipated delays to the relevant person(s) promptly
25
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas, hybrid etc.) • cooling system • air supply systems • emission and exhaust system • ignition systems • clutch assembly • clutch operating system • gearbox (manual and automatic) • drivelines and hubs • drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • brake system (including regenerative braking systems) • tyres and wheels (including wheel alignment) • radiator • batteries and power storage system • power-generating systems
K9.electrical and electronic principles associated with chassis systems, including types of sensors and actuators, their application and operation
None
K10.the interaction between electrical, electronic and mechanical components within vehicle chassis systems
K11.electrical symbols, unit and terms
K12.how chassis mechanical, electrical, electronic, hydraulic and fluid systems are constructed and operate
26
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
(including charging systems especially for electrical and hybrid vehicles) • electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.• energy recuperation systems,if applicable (e.g. in electric, gasand hybrid vehicles)• electronic systems includingactive and passive safety,media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems• electronic control unit• hydraulic and pneumaticsystem• various lubrication systems
K13.how chassis mechanical, electrical, electronic, hydraulic and fluid systems are dismantled, reassembled and adjusted to manufacturers’ specifications
KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• measuring equipment:Verniercalipers, micrometer,feeler gauges, multimetre, flowmetre, temp gauge, dial gaugeetc.
K14.how electrical and electronic transmission and driveline systems operate, including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles
K15.how transmission and driveline electrical systems interlink and interact, including multiplexing
K16.how to use diagnostic and rectification equipment for transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems; specialist engine repair tools and general
None
27
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops
workshop equipment
K17.the types and causes of transmission and driveline mechanical, electrical, electronic, hydraulic and fluid system, component and unit faults and failures
K18.how to select the most appropriate diagnostic testing method for the symptoms presented
K19.how to assess the condition of mechanical, electrical, electronic, hydraulic and fluid components and units
KA3. safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault
K20.electrical safety procedures
None
KA6. safety, health, environmental policies and regulations for the workplace as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
K21.the hazards associated with high energy electrical vehicle components
None
28
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC15.ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
K22.how to prepare and test the accuracy of diagnostic testing equipment
None
K23.chassis mechanical, electrical, electronic, hydraulic and fluid component unit and replacement procedures, the circumstances which will necessitate replacement and other possible courses of action
KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays • visual inspections • test drives • vehicle/equipment manufacturer specifications • standard operating procedures for diagnosis
K24.how to find, interpret and use sources of information on chassis electrical and electronic operating specifications, diagnostic test procedures, repair procedures and legal requirements
None
KB5. The various values and tolerance limits of various components across the mechanical/ electrical aggregates (e.g. within the engine assembly the following sub-aggregates: bore diameter, Liner fitment, piston height and butt clearance of piston rings, permissible imbalance in crankshaft (main and BE journal), axial and radial play in
K25.vehicle operating specifications for limits, fits and tolerances relating to chassis mechanical, electrical, electronic, hydraulic and fluid systems for the vehicle(s) on which you work
None
29
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
the camshaft etc.)
KA1. standard operating procedures recommended by the dealership/ suppliers/OEM for using tools and equipment for diagnosis or troubleshooting of various aggregates"
K26.how to carry out systematic diagnostic testing of chassis mechanical, electrical, electronic, hydraulic and fluid systems using prescribed processes or formats
None
KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays • visual inspections • test drives • vehicle/equipment manufacturer specifications • standard operating procedures for diagnosis
SB1. decide on the repair/ replacement of any aggregate (including those in the electrical and mechanical sub- assemblies) post the diagnosis (with help from a superior technical manager in case of complex diagnosis)
K27.how to interpret test results and vehicle data in order to identify the location and cause of chassis system faults
None
K28.how to carry out the rectification activities in order to correct faults in the chassis mechanical, electrical, electronic, hydraulic and fluid
30
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
systems
SB.16 use the diagnosis results to take an appropriate decision on repair/ replacement of an aggregates (including mechanical and electrical subassemblies) in consultation with the supervisor/ service advisor
K29.the relationship between test methodology and the faults repaired – the use of appropriate testing methods
None
SB15. analyse, evaluate and apply the information gathered from observation, experience, reasoning, or communication to act efficiently
K30.how to make cost effective recommendations for rectification
None
IMILV13
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
P1.wear suitable personal protective equipment and use vehicle coverings when using diagnostic methods and carrying out rectification activities
None
PC1 - understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle
P2.support the identification of faults, by reviewing vehicle: P2.1 technical data P2.2 diagnostic test procedures
None
PC6 - follow standard operating procedure set out for diagnosing faults (in case of complex faults take the assistance of the senior diagnosis technician/ technical manager)
31
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
P3.prepare the vehicle systems and work area for safe working procedures (where appropriate)
None
PC3 - follow standard operating procedures for using workshop tools and equipment for fault diagnosis or troubleshoot problem in a vehicle
P4.prepare, inspect, test and use all the required equipment following manufacturers' instructions
None
PC15 - ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
PC7 - use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filters etc.
P5.use diagnostic methods which are relevant to the symptoms presented
None
PC8 - conduct inspection of the engine and aggregates to diagnose need for repairs or adjustment in various engine aggregates
P6.collect diagnostic information in a systematic way relevant to the diagnostic methods used
None
P7.collect sufficient diagnostic information in a systematic way to enable an accurate diagnosis of transmission and driveline system faults
32
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC12 - compare results of diagnostic inspections and tests against vehicle specifications and any regulatory requirements
P8.identify and record any system deviation from acceptable limits accurately
None
PC13 - finalise the list all the service, repair and replacement requirements of the vehicle post the diagnosis in consultation with service advisor/ supervisor
P9.accurately ensure your assessment of dismantled sub-assemblies, components and units identifies their condition and suitability for repair or replacement
None
PC7 - use checklists and standard OEM operating procedures to understand if the fault is because of improper servicing, or low levels of oils, coolants, grease etc. or poor quality oil/ air filters etc."
P10.carry out all diagnostic and rectification activities following: P10.1 manufacturers' instructions P10.2 recognised repair methods P10.3 your workplace procedures P10.4 health and safety requirements
None
PC10 - dismantle and reassemble aggregates of a vehicle (with help from other technicians and helper)
PC14 - follow standard operating procedures for using workshop tools and equipment
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or troubleshooting the vehicle
PC17 - understand the various precautions to be taken to avoid damage to the vehicle and its components while working on diagnosis or
P11.work in a way which minimises the risk of : P11.1 damage to other vehicle systems P11.2 damage to other
None
33
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
troubleshooting the vehicle components and units P11.3 contact with leakages P11.4 contact with hazardous substances
P12.ensure all repaired and replaced components and units conform to the vehicle operating
specification and any legal requirements
P13.adjust components and units, when necessary, correctly to ensure that they operate to meet system requirements
P14.record and report any additional faults you notice during the course of work promptly
P15.use testing methods which are suitable for assessing the performance of the system rectified
P16.ensure the transmission and driveline system rectified performs to the vehicle operating specification and any legal requirements prior to return to the customer
P17.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format required
34
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
Mapped to N0001 - PC8
Mapped to N0001 - PC5& PC7
Knowledge & Understanding; Organisational Context
Legislative and organisational requirements and procedures
KA3. Safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault
K1.the legislation and workplace procedures relevant to K1.1 health and safety K1.2 the environment (including waste disposal) K1.3 appropriate personal and vehicle protective equipment
None
KA6. safety, health, environmental policies and regulations for the workplace as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
KA6. safety, health, environmental policies and regulations for the workplace as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
K2.legal requirements relating to the vehicle (including road safety requirements)
None
KA4. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer for the diagnosis of troubleshooting the vehicle for faults.
K3.your workplace procedures for: K3.1 recording fault location and correction activities K3.2 reporting the results of tests K3.3 the referral of problems K3.4 reporting delays to the completion of work
K3.4 reporting delays to the completion of work
35
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
K4.the importance of, documenting diagnostic and rectification information
None
KA1. standard operating procedures of the organisation/ dealership for inspection and diagnosis of faults in a vehicle as prescribed by the OEM/ components manufacturer
K5.the importance of working to recognised diagnostic and rectification procedures and processes and obtaining the correct information for diagnostic and rectification activities to proceed
None
SB5. organize schedule to complete diagnosis on the vehicle so that repair/ replacement of aggregates/ components post diagnosis can start and vehicle can be delivered in a timely and cost effective manner
K6.the importance of working to agreed timescales and keeping others informed of progress
None
K7.the relationship between time, costs and profitability
K8.the importance of reporting anticipated delays to the relevant person(s) promptly
KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas,
K9.electrical and electronic principles associated with transmission and driveline systems, including types of sensors and actuators, their application and operation
None
36
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
hybrid etc.) • cooling system • air supply systems • emission and exhaust system • ignition systems • clutch assembly • clutch operating system • gearbox (manual and automatic) • drivelines and hubs • drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • brake system (including regenerative braking systems) • tyres and wheels (including wheel alignment) • radiator • batteries and power storage system • power-generating systems (including charging systems especially for electrical and hybrid vehicles) • electrical wire harness, lighting, ignition, electronic and air-conditioning systems etc. • energy recuperation systems, if applicable (e.g. in electric, gas and hybrid vehicles) • electronic systems including active and passive safety, media, comfort and convenience, supplementary restraint systems (SRS), networking and other systems • electronic control unit • hydraulic and pneumatic
K10.the interaction between electrical, electronic and mechanical components within vehicle transmission and driveline systems
K11.electrical symbols, unit and terms
K12.how transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems are constructed and operate
K13.how transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems are dismantled, reassembled and adjusted to manufacturers’ specifications
37
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
system • various lubrication systems
KB2. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays — anti-lock braking system abs/air bag scan tools, automotive scanners, graphing scanners, modular diagnostic information systems • pressure indicators: fuel pressure testers, manifold gauge sets, oil pressure gauges, tire pressure gauges • measuring equipment: Verniercalipers, micrometer, feeler gauges, multimetre, flow metre, temp gauge, dial gauge etc. • electrical and electronic testing equipment: volt meters, ammeters, ohmmeters, battery testing equipment, dedicated and computer based diagnostic equipment, oscilloscopes etc. • other tools: laptops
K14.how electrical and electronic transmission and driveline systems operate, including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles
K15.how transmission and driveline electrical systems interlink and interact, including multiplexing
K16.how to use diagnostic and rectification equipment for transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems; specialist engine repair tools and general workshop equipment
None
K17.the types and causes of transmission and driveline mechanical, electrical, electronic, hydraulic and fluid system, component and unit faults and failures
38
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
K18.how to select the most appropriate diagnostic testing method for the symptoms presented
K19.how to assess the condition of mechanical, electrical, electronic, hydraulic and fluid components and units
KA3. safety requirements for equipment and components during the diagnosis or troubleshooting the various aggregates for root cause analysis of the fault
K20.electrical safety procedures
None
KA6. safety, health, environmental policies and regulations for the workplace as well as for automotive trade in general (e.g. safe practices while working in pits/ under vehicles)
K21.the hazards associated with high energy electrical vehicle components
None
PC15.ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
K22.how to prepare and test the accuracy of diagnostic testing equipment
None
K23.transmission and driveline mechanical, electrical, electronic, hydraulic and fluid component unit and replacement procedures, the circumstances which will necessitate replacement and other possible courses of action
39
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays • visual inspections • test drives • vehicle/equipment manufacturer specifications • standard operating procedures for diagnosis
K24.how to find, interpret and use sources of information on transmission and driveline electrical and electronic operating specifications, diagnostic test procedures, repair procedures and legal requirements
None
KB5. The various values and tolerance limits of various components across the mechanical/ electrical aggregates (e.g. within the engine assembly the following sub-aggregates: bore diameter, Liner fitment, piston height and butt clearance of piston rings, permissible imbalance in crankshaft (main and BE journal), axial and radial play in the camshaft etc.)
K25.vehicle operating specifications for limits, fits and tolerances relating to transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems for the vehicle(s) on which you work
None
KA1. Standard operating procedures recommended by the dealership/ suppliers/OEM for using tools and equipment for diagnosis or troubleshooting of various aggregates"
K26.how to carry out systematic diagnostic testing of transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems using prescribed processes or formats
None
KB3. the various sources of information available for assessing service and repair requirements of the vehicle including: • diagnostic displays
40
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• visual inspections• test drives• vehicle/equipmentmanufacturer specifications• standard operatingprocedures for diagnosis
SB1. decide on the repair/ replacement of any aggregate (including those in the electrical and mechanical sub- assemblies) post the diagnosis (with help from a superior technical manager in case of complex diagnosis)
K27.how to interpret test results and vehicle data in order to identify the location and cause of chassis system faults
None
K28.how to carry out the rectification activities in order to correct faults in the transmission and driveline mechanical, electrical, electronic, hydraulic and fluid systems
SB.16 use the diagnosis results to take an appropriate decision on repair/ replacement of an aggregates (including mechanical and electrical subassemblies) in consultation with the supervisor/ service advisor
K29.the relationship between test methodology and the faults repaired – the use of appropriate testing methods
None
SB15. analyse, evaluate and apply the information gathered from observation, experience, reasoning, or communication to act efficiently
K30.how to make cost effective recommendations for rectification
None
41
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Section III continued: Compares the competencies in Indian NOS with those of UK NOS.
NOS Mapping Descriptions
Indian QP Title Auto Service Technician Level 4
UK Qualification Light Vehicle Maintenance and Repair
Indian QP Code ASC/ Q 1402 UK Qualification Code
QCF 500/9819/6
Indian NOS Code
ASC/ N1405 UK NOS Code IMILV02
IMILV03
IMILV04
IMILV12
Indian NOS Carry out service and major repairs in mechanical aggregate and overhauling of a vehicle
UK NOS IMILV02 - Remove and replace light vehicle engine units and components
IMILV03 - Remove and replace light vehicle electrical units and components
IMILV04 - Remove and replace light vehicle chassis units and components
IMILV12 - Remove and replace light vehicle transmission and driveline units and components
Scope
· servicing and major repairs of a mechanical aggregates in a vehicle · repair and overhauling of engine and its related aggregates · repair and overhauling of other mechanical aggregates and systems
Overview
IMILV02 - This NOS is about removing and replacing units and components where dismantling and re-assembly of engine systems is required. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine, vehicle maintenance (servicing) activities. IMILV03 - This NOS is about removing and replacing units and components previously identified as faulty or
42
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Scope Overview damaged or where the customer has requested replacements. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine vehicle maintenance.
IMILV04 - This NOS is about removing and replacing units and components where dismantling and re-assembly of chassis systems is required. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine, vehicle maintenance (servicing) activities. IMILV12 - This NOS is about removing and replacing units and components where dismantling and re-assembly of transmission and driveline systems is required. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine, vehicle maintenance (servicing) activities.
43
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Competency Mapping
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
IMILV02
PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle orother vehicles• no damage to vehiclecomponents and systems• no contact with hazardousmaterials
P1.wear suitable personal protective equipment and use vehicle coverings throughout all removal and replacement activities
None
PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission systems like propeller shaft etc.)
P2.support your removal and replacement activities by reviewing P2.1 vehicle technical data P2.2 removal and replacement procedures P2.3 legal requirements
None
PC16. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
P3.prepare the vehicle systems and work area for safe working procedures (where appropriate)
None
PC15. follow standard operating procedures for using workshop tools and equipment
P4.prepare, test and use all the equipment required following manufacturers' instructions
None
PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like
P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions (PC1) P5.2 recognised repair methods
None
44
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
engine. gear box, transmission systems like propeller shaft etc.)
P5.3 health and safety requirements P5.4 your workplace procedures
PC11. ensure disposal of materials (including waste oil, scrap of failed parts/ aggregates)in accordance with the organisation’s policies
PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials
P6.work in a way which minimises the risk of: P6.1 damage to other vehicle systems P6.2 damage to other vehicle components and units P6.3 contact with leakage P6.4 contact with hazardous substances P6.5 damage to your working environment
None
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P7.ensure replaced engine components and units conform to the vehicle operating specification and any legal requirements
None
PC14. ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ overhauling of braking systems are communicated to service advisor
P8.record and report any additional faults you notice during the course of your work promptly
None
PC6. conduct routine and non-routine inspections for vehicle fitness assessment, emission
P9.use suitable testing methods to evaluate the performance of the reassembled system
None
45
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
testing, safety assessment and post-repair serviceability assessment
accurately
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
PC6. conduct routine and non-routine inspections for vehicle fitness assessment, emission testing, safety assessment and post-repair serviceability assessment
P10.ensure the reassembled system performs to the vehicle operating specification and meets any legal requirements prior to return to the customer
None
PC13. Record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure.
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P11.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format required
None
P12.complete all removal and replacement activities within the agreed timescale
P13.report any expected delays in completion to the relevant person(s) promptly
46
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
Knowledge & Understanding; Organisational Context
Legislative and organisational requirements and procedures
(IMILV02)
KA11. regulatory requirements for vehicles including road safety, refrigerant handling, fuel storage and other requirements
K1.the legal requirements relating to the vehicle
None
KA10. Safety, health and environmental policies and regulations for the workplace and automotive trade in general (e.g. safe working practices inside pits/ under vehicles)
K2.the legislation and workplace procedures relevant to: K2.1 health and safety K2.2 the environment (including waste disposal) K2.3 appropriate personal and vehicle protective equipment
None
KA11. regulatory requirements for vehicles including road safety, refrigerant handling, fuel storage and other requirements
KA8. Documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer#
K3.the importance of documenting removal and replacement information
None
SA1. Create documentation required on the job (including job cards, work sheets, etc.) regarding the basic details of repair, maintenance and service performed on the various aggregates (including engine and other aggregates overhauling)
47
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
SA2. Complete and maintain workplace records on inspection, diagnosis and repair activities
SA3. write any additional requirement of work on the vehicle for service, maintenance or repair found during the work done as specified in the job card ( e.g. while working on the engine overhauling, if the clutch/ pressure plate is worn off, then convey to the superiors and service advisor)
KA9. Organisational and professional code of ethics and standards of practice
K4.the importance of working to agreed timescales and keeping others informed progress
None
SA12. interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates
K5.the relationship between time and costs
SA12. interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates
K6.the importance of reporting anticipated delays to the relevant person(s) promptly
None
KA2. standard schedules and checklists recommended by the OEM for servicing and repair of various components and
K7.how to find, interpret and use sources of information applicable to units and component removal and
None
48
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
aggregates in the vehicle replacement within engine systems
KSA6. read various sources of information available for assessing service and repair requirements of vehicle aggregates including service manual and diagnostic and visual displays put up in the workshop
K8.the importance of using the correct sources of technical information
KSA7. read policies and regulations pertinent to the job, including OEM guidelines, health and safety instructions etc. while working on the vehicle aggregates
KA4. identification codes, nomenclature of various components and aggregates
K9.the purpose of and how to use identification codes
None
KB2. basic principles of:
• Ohms Law, voltage, power,current (AC/DC) resistance,magnetism, electromagnetismand electromagnetic inductionetc.
• vehicle earthing and earthingmethods
• Vehicle engine systems (e.g.types, applications andoperation of sensors, actuators,etc.)
K10.vehicle earthing principles and earthing methods
None
K11.principles associated with vehicle engine systems, including types of sensors, actuators, their application and operation
K12.types of circuit protection and why these are necessary
49
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• types of circuit protection and their use
• electrical safety procedures
• the operation of warning, charging and starter circuits
• symbols, units and terms associated with electric systems and components
• battery charging
• electrical/electronic control systems
• operation of electronic and electric engine systems (including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles)
K13.electrical safety procedures
K14.how warning, charging and starter circuits work
K15.electric symbols, units and terms
K16.battery charging
K17.electrical/electronic control system principles
K18.the hazards associated with high energy electrical vehicle components
KB8. how to dismantle, assess, repair, clean, condition, replace, adjust, reassemble and test mechanical components for correct operation
K19.how engine systems and their related units and components are constructed, dismantled and reassembled for the classification of vehicle worked upon
50
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB1. the basic technology used in and functioning of various components and aggregates of the vehicle including:
• Engines and fuel system(diesel, petrol, electrical, gasetc.)
• radiator
• emission and exhaust system
• brake system
• clutch assembly
• Gearbox, drive-train assemblyand transmission systems(manual, automatic etc.)
• steering system
• suspension system
• Electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.
• electronic active and passivesafety, media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems
• electronic control unit
• tyres and wheels
• cooling system
• hydraulic and pneumaticsystem
• various lubrication systems
K20.how engine systems and their related units and components operate for the classification of vehicle worked upon
None
51
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB2. basic principles of:
• Ohms Law, voltage, power,current (AC/DC) resistance,magnetism, electromagnetismand electromagnetic inductionetc.
• vehicle earthing and earthingmethods
• Vehicle engine systems (e.g.types, applications andoperation of sensors, actuators,etc.)
• types of circuit protection andtheir use
• electrical safety procedures
• the operation of warning,charging and starter circuits
• symbols, units and termsassociated with electricsystems and components
• battery charging
• electrical/electronic controlsystems
• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages andoscilloscope patterns, digitaland fibre optics principles)
52
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA3. safety requirements for equipment and components prescribed by the OEM (e.g. preventing/ dealing with oil spillage and inflammable materials)
K21.how to prepare, test and use all the removal and replacement equipmentrequired
None
KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier calipers, micrometer,feeler gauges, multimetre, flowmetre, temp gauge, dial gaugeetc.• other tools: hand tools,power tools, lifting and jackingequipment, tensioning
53
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
equipment, laptops, brake roller tester, chassis dynamometer, suspension activation, security activator etc. • tools for other tasks such as cleaning of vehicles, tools, equipment and workshop
KB8. how to dismantle, assess, repair, clean, condition, replace, adjust, reassemble and test mechanical components for correct operation
K22.how to remove and replace engine system mechanical and electrical units components for the classification of vehicle worked upon
None
KA1. standard operating procedures for servicing, repair and replacement of parts in various aggregates of the vehicle
KB12. operating specifications provided by the OEM for limits, fits and tolerances relating to engine mechanical, hydraulic and fluid systems for the vehicle.
K23.how to file, fit, tap, thread, cut and drill plastics and metals
KB4. how to select the right materials for the job such as seals, sealants, fittings, gaskets, joints, fasteners etc.
K24.how to select and fit gaskets, sealants, fittings and fasteners
None
KB8. how to dismantle, assess, repair, clean, condition, replace, adjust, reassemble and test mechanical components for correct operation
K25.how to test and evaluate the performance of replacement engine units and components and the reassembled system against
None
54
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB2. Basic principles of: • Ohms Law, voltage, power,current (AC/DC) resistance,magnetism, electromagnetismand electromagnetic inductionetc.• vehicle earthing and earthingmethods• vehicle engine systems (e.g.types, applications andoperation of sensors, actuators,etc.)• types of circuitprotection and their use• electrical safety procedures• the operation of warning,charging and starter circuits• symbols, units and termsassociated with electricsystems and components• battery charging• electrical/electronic controlsystems• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages andoscilloscope patterns, digitaland fibre optics principles)KB10. how to troubleshootfaults and document the causesin engines and other alliedcomponents
the vehicle operating specifications and any legal requirements
KSB1. analyse information and evaluate results to choose the best solution and solve problems
K26.the relationship between testing methods and the engine units and components replaced – the use of appropriate test
None
55
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KSB3. decide on the repair/ replacement of any engine aggregate post the diagnosis (with help from a technical manager in case required)
methods
KB4. How to select the right materials for the job such as seals, sealants, fittings, gaskets, joints, fasteners etc.
K27.the properties of jointing materials and when and where they should be used
None
KA5. correct and appropriate grade of engine oil, coolant or lubricant grease to be used for the corresponding engine and other aggregates as specified by the OEM and auto component manufacturer
K28.the manufacturer's specification for the type and quality of engine units and components to be used
None
KB14. precautions to be taken to ensure the following while working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials
K29.how to work safely avoiding damage to other vehicle systems, components units and contact with leakage and hazardous substances
None
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
IMILV03
PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle or other vehicles
P1.wear suitable personal protective equipment and use vehicle coverings throughout all removal and replacement
None
56
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• no damage to vehiclecomponents and systems• no contact with hazardousmaterials
activities
PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission systems like propeller shaft etc.)
P2.support your removal and replacement activities by reviewing P2.1 vehicle technical data P2.2 removal and replacement procedures P2.3 legal requirements
None
PC15. follow standard operating procedures for using workshop tools and equipment
P3.prepare, test and use all the equipment required following manufacturers' instructions
None
PC16. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
P4.prepare the vehicle systems and work area for safe working procedures (where appropriate)
None
PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission systems like propeller shaft etc.)
P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions (PC1) P5.2 recognised repair methods P5.3 health and safety requirements P5.4 your workplace
None
57
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC11. ensure disposal of materials (including waste oil, scrap of failed parts/ aggregates)in accordance with the organisation’s policies
procedures
PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials
P6.work in a way which minimises the risk of: P6.1 damage to other vehicle systems P6.2 damage to other vehicle components and units P6.3 contact with leakage P6.4 contact with hazardous substances P6.5 damage to your working environment
None
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P7.ensure replaced electrical auxiliary units and components conform to the vehicle operating specification and any legal requirements
None
PC14. ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ overhauling of braking systems are communicated to service advisor
P8.record and report any additional faults you notice during the course of your work promptly
None
PC6. conduct routine and non-routine inspections for vehicle fitness assessment, emission testing, safety assessment and post-repair serviceability assessment
P9.use suitable testing methods to evaluate the performance of the reassembled system accurately
None
58
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P10.ensure the reassembled system performs to the vehicle operating specification and meets any legal requirements prior to return to the customer
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P11.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format required
None
P12.complete all removal and replacement activities within the agreed timescale
P13.report any expected delays in completion to the relevant person(s) promptly
Knowledge & Understanding; Organisational Context
Legislative and organisational requirements and procedures
IMILV02
KA11. regulatory requirements for vehicles including road safety, refrigerant handling, fuel storage and other requirements
K1.the legal requirements relating to the vehicle
None
KA10. Safety, health and environmental policies and regulations for the workplace and automotive trade in general (e.g. safe working practices inside pits/ under vehicles)
K2.the legislation and workplace procedures relevant to K2.1 health and safety K2.2 the environment (including waste disposal) K2.3 appropriate personal and
None
59
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA11. regulatory requirements for vehicles including road safety, refrigerant handling, fuel storage and other requirements
vehicle protective equipment
KA8. documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer
K3.the importance of documenting removal and replacement information
None
SA1. Create documentation required on the job (including job cards, work sheets, etc.) regarding the basic details of repair , maintenance and service performed on the various aggregates (including engine and other aggregates overhauling)
SA2. Complete and maintain workplace records on inspection, diagnosis and repair activities
SA3. write any additional requirement of work on the vehicle for service, maintenance or repair found during the work done as specified in the job card ( e.g. while working on the engine overhauling, if the clutch/ pressure plate is worn off, then convey to the superiors and service advisor)
60
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA9. Organisational and professional code of ethics and standards of practice
K4.the importance of working to agreed timescales and keeping others informed of progress
None
SA12. interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates
K5.the relationship between time and costs
KSA12.interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates
K6.the importance of reporting anticipated delays to the relevant person(s) promptly
None
KA2 .standard schedules and checklists recommended by the OEM for servicing and repair of various components and aggregates in the vehicle
K7.how to find, interpret and use sources of information applicable to electrical units and component removal and replacement
None
KSA6. read various sources of information available for assessing service and repair requirements of vehicle aggregates including service manual and diagnostic and visual displays put up in the workshop
K8.the importance of using the correct sources of technical information
KSA7. read policies and regulations pertinent to the job, including OEM guidelines, health and safety instructions etc. while working on the vehicle aggregates
61
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA4. identification codes, nomenclature of various components and aggregates
K9.the purpose of and how to use identification codes
None
K10.how electrical units and components are constructed, removed and replaced for the classification of vehicle worked upon
KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas etc.) • Radiator • emission and exhaust system • brake system • clutch assembly • gearbox, drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • electrical wire harness, lighting, ignition, electronic and air-conditioning systems etc. • electronic active and passive safety, media, comfort and convenience, supplementary restraint systems (SRS), networking and other systems • electronic control unit • tyres and wheels • cooling system • hydraulic and pneumatic system • various lubrication systems
K11.how electrical units and components operate for the classification of vehicle worked upon
None
62
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA3. Safety requirements for equipment and components prescribed by the OEM (e.g. preventing/ dealing with oil spillage and inflammable materials)
K12.how to prepare, test and use all the removal and replacement equipment required
None
KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier calipers, micrometer,feeler gauges, multimetre, flowmetre, temp gauge, dial gaugeetc.• other tools: hand tools,power tools, lifting and jackingequipment, tensioning
63
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
equipment, laptops, brake roller tester, chassis dynamometer, suspension activation, security activator etc. • tools for other tasks such as cleaning of vehicles, tools, equipment and workshop
KB2. basic principles of:
• Ohms Law, voltage, power, current (AC/DC) resistance, magnetism, electromagnetism and electromagnetic induction etc.
• vehicle earthing and earthing methods
• Vehicle engine systems (e.g. types, applications and operation of sensors, actuators, etc.)
• types of circuit protection and their use
• electrical safety procedures
• the operation of warning, charging and starter circuits
• symbols, units and terms associated with electric systems and components
• battery charging
K13.vehicle earthing principles and earthing methods
None
K14.electrical and electronic principles associated with electrical systems, including types of sensors and actuators, their application and operation
K15.types of circuit protection and why these are necessary
K16.electrical safety procedures
K17.how lighting, warning, charging and starter circuits work
K18.electric symbols, units and terms
64
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• electrical/electronic controlsystems
• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages andoscilloscope patterns, digitaland fibre optics principles)
K19.electrical/electronic control system principles
K20.the hazards associated with high energy electrical vehicle components
K21.how to remove and replace electrical units and components for the classification of vehicle worked upon
K22.how to test and evaluate the performance of replacement electrical units and componentsand the reassembled system against the vehicle operating specifications and any legal requirements
K23.the relationship between testing methodsand the electrical units and componentsreplaced – the use of appropriate test methods
K24.the manufacturer’s specification for the type and quality of electrical units and components to be used
KB14. precautions to be taken to ensure the following while
K25.how to work safely avoiding damage to other
None
65
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials
vehicle systems, components and units and contact with leakage and hazardous substances
IMILV04
PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials
P1.wear suitable personal protective equipment and use vehicle coverings throughout all removal and replacement activities
None
PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission systems like propeller shaft etc.)
P2.support your removal and replacement activities by reviewing P2.1 vehicle technical data P2.2 removal and replacement procedures P2.3 legal requirements
None
PC15. follow standard operating procedures for using workshop tools and equipment
P3.prepare, test and use all the equipment required following manufacturers' instructions
None
PC16. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration
P4.prepare the vehicle systems and work area for safe working procedures (where appropriate)
None
66
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
and timely repairs where necessary
PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission systems like propeller shaft etc.)
P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions (PC1) P5.2 recognised repair methods P5.3 health and safety requirements P5.4 your workplace procedures
None
PC11. ensure disposal of materials (including waste oil, scrap of failed parts/ aggregates)in accordance with the organisation’s policies
PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle orother vehicles• no damage to vehiclecomponents and systems• no contact with hazardousmaterials
P6.work in a way which minimises the risk of: P6.1 damage to other vehicle systems P6.2 damage to other vehicle components and units P6.3 contact with leakage P6.4 contact with hazardous substances P6.5 damage to your working environment
None
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P7.ensure replaced chassis units and components conform to the vehicle operating specification and any legal requirements
None
PC14. ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/
P8.record and report any additional faults you notice during the course of your work promptly
None
67
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
overhauling of braking systems are communicated to service advisor
PC6. conduct routine and non-routine inspections for vehicle fitness assessment, emission testing, safety assessment and post-repair serviceability assessment
P9.use suitable testing methods to evaluate the performance of the reassembled system accurately
None
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P10.ensure the reassembled chassis system performs to the vehicle operating specification and meets any legal requirements prior to returning it to the customer
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P11.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format required
None
P12.complete all removal and replacement activities within the agreed timescale
P13.report any expected delays in completion to the relevant person(s) promptly
Knowledge & Understanding; Organisational Context
Legislative and organisational requirements and procedures
IMILV04
KA10. Safety, health and environmental policies and regulations for the workplace and automotive trade in
K1.the legislation and workplace procedures relevant to K2.1 health and safety
None
68
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
general(e.g. safe working practices inside pits/ under vehicles)
K2.2 the environment (including waste disposal) K2.3 appropriate personal and vehicle protective equipment
KA11. regulatory requirements for vehicles including road safety, refrigerant handling, fuel storage and other requirements
KA8. documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer
K2.the importance of documenting removal and replacement information
None
SA1. Create documentation required on the job (including job cards, work sheets, etc.) regarding the basic details of repair , maintenance and service performed on the various aggregates (including engine and other aggregates overhauling)
SA2. complete and maintain workplace records on inspection, diagnosis and repair activities
SA3. write any additional requirement of work on the vehicle for service, maintenance or repair found during the work done as specified in the job card ( e.g. while working on the engine overhauling, if the clutch/ pressure plate is worn off, then
69
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
convey to the superiors and service advisor)
KA9. organisational and professional code of ethics and standards of practice
K3.the importance of working to agreed timescales and keeping others informed of progress
None
SA12. interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates
K4.the relationship between time and costs
KSA12. interact with the customer through service advisor/ supervisor in case any additional repair and service needs to be done on the vehicle aggregates
K5.the importance of reporting anticipated delays to the relevant person(s) promptly
None
KA2 standard schedules and checklists recommended by the OEM for servicing and repair of various components and aggregates in the vehicle
K6.how to find, interpret and use sources of information applicable to electrical units and component removal and replacement
None
KSA6. read various sources of information available for assessing service and repair requirements of vehicle aggregates including service manual and diagnostic and visual displays put up in the workshop
K7.the importance of using the correct sources of technical information
KSA7. read policies and regulations pertinent to the job, including OEM guidelines, health and safety instructions
70
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
etc. while working on the vehicle aggregates
KA4. identification codes, nomenclature of various components and aggregates
K8.the purpose of and how to use identification codes
None
KB2. basic principles of:
• Ohms Law, voltage, power,current (AC/DC) resistance,magnetism, electromagnetismand electromagnetic inductionetc.
• vehicle earthing and earthingmethods
• Vehicle engine systems (e.g.types, applications andoperation of sensors, actuators,etc.)
• types of circuit protection andtheir use
• electrical safety procedures
• the operation of warning,charging and starter circuits
• symbols, units and termsassociated with electricsystems and components
• battery charging
• electrical/electronic controlsystems
• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages and
K9.vehicle earthing principles and earthing methods
None
K10.electrical and electronic principles associated with chassis systems, including types of sensors and actuators, their application and operation
K11.types of circuit protection and why these are necessary
K12.electrical safety procedures
K13.electric symbols, units and terms
K14.electrical and electronic control system principles
K15.the hazards associated with high energy electrical vehicle components
71
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
oscilloscope patterns, digital and fibre optics principles)
KB8. how to dismantle, assess, repair, clean, condition, replace, adjust, reassemble and test mechanical components for correct operation
K16.how chassis systems and their related units and components are constructed, removed and replaced for the classification of vehicle worked upon
None
KB2. Basic principles of: • Ohms Law, voltage, power, current (AC/DC) resistance, magnetism, electromagnetism and electromagnetic induction etc. • vehicle earthing and earthing methods • vehicle engine systems (e.g. types, applications and operation of sensors, actuators, etc.)• types of circuit protection and their use • electrical safety procedures • the operation of warning, charging and starter circuits • symbols, units and terms associated with electric systems and components • battery charging • electrical/electronic control systems • operation of electronic and electric engine systems (including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital
K22.how to test and evaluate the performance of replacement chassis system units and components and the reassembled system against the vehicle operating specifications and any legal requirements
72
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
and fibre optics principles)
KB10. how to troubleshoot faults and document the causes in engines and other allied components
KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system(diesel, petrol, electrical, gasetc.)• Radiator• emission and exhaust system• brake system• clutch assembly• gearbox, drive-train assemblyand transmission systems(manual, automatic etc.)• steering system• suspension system• electrical wire harness,lighting, ignition, electronic andair-conditioning systems etc.• electronic active and passivesafety, media, comfort andconvenience, supplementaryrestraint systems (SRS),networking and other systems• electronic control unit• tyres and wheels• cooling system• hydraulic and pneumaticsystem• various lubrication systems
K17.how chassis systems and their related units and components operate for classification of vehicle worked upon
None
73
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA3. safety requirements for equipment and components prescribed by the OEM (e.g. preventing/ dealing with oil spillage and inflammable materials)
K18.how to prepare, test and use all the removal and replacement equipment required
None
KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier calipers, micrometer,feeler gauges, millimetre, flowmetre, temp gauge, dial gaugeetc.• other tools: hand tools,power tools, lifting and jackingequipment, tensioning
74
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
equipment, laptops, brake roller tester, chassis dynamometer, suspension activation, security activator etc. • tools for other tasks such as cleaning of vehicles, tools, equipment and workshop
KB8. how to dismantle, assess, repair, clean, condition, replace, adjust, reassemble and test mechanical components for correct operation
K19.how to remove and replace chassis system mechanical, electrical and hydraulic units and components for the classification of vehicle worked upon
None
KA1. standard operating procedures for servicing, repair and replacement of parts in various aggregates of the vehicle
KB12. operating specifications provided by the OEM for limits, fits and tolerances relating to engine mechanical, hydraulic and fluid systems for the vehicle.
K20.how to file, fit, tap, thread, cut and drill plastics and metals
KB4. how to select the right materials for the job such as seals, sealants, fittings, gaskets, joints, fasteners etc.
K21.how to select and use gaskets, sealants, seals, fittings and fasteners
None
KSB1. Analyse information and evaluate results to choose the best solution and solve problems
the relationship between testing methods and the chassis system units and components replaced – the use of appropriate test methods
None
KSB3. decide on the repair/ replacement of any engine aggregate post the diagnosis (with help from a technical
75
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
manager in case required)
KA5. correct and appropriate grade of engine oil, coolant or lubricant grease to be used for the corresponding engine and other aggregates as specified by the OEM and auto component manufacturer
K24.when replacement units and components must meet the original equipment specification (OES) for warranty or other requirements
None
KB14. precautions to be taken to ensure the following while working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the vehicle orother vehicles• no damage to vehiclecomponents and systems• no contact with hazardousmaterials
how to work safely avoiding damage to other vehicle systems, components and units and contact with leakage and hazardous substances (any special arrangements or precautions when working with alternative fuel or hybrid vehicles must be covered)
None
IMILV12
PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle orother vehicles• no damage to vehiclecomponents and systems• no contact with hazardousmaterials
P1.wear suitable personal protective equipment and use vehicle coverings throughout all removal and replacement activities
None
PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission
P2.support your removal and replacement activities by reviewing: P2.1 vehicle technical data P2.2 removal and replacement procedures
None
76
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
systems like propeller shaft etc.)
P2.3 legal requirements
PC16. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
P3.prepare the vehicle systems and work area for safe working procedures (where appropriate)
None
PC15. follow standard operating procedures for using workshop tools and equipment
P4.prepare, inspect, set up, test and use all the equipment required following manufacturers' instructions
None
PC1. Understand the auto component manufacturer specifications related to the various components/ aggregates in the vehicle (including major aggregates like engine. gear box, transmission systems like propeller shaft etc.)
P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions P5.2 recognised repair methods P5.3 health and safety requirements P5.4 your workplace procedures
None
PC11. ensure disposal of materials (including waste oil, scrap of failed parts/ aggregates)in accordance with the organisation’s policies
PC10. carry out service, repair and overhauling activities safely to ensure: • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials
P6.work in a way which minimises the risk of: P6.1 damage to other vehicle systems P6.2 damage to other vehicle components and units P6.3 contact with leakage P6.4 contact with hazardous substances
None
77
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
P6.5 damage to your working environment
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P7.ensure replaced transmission or driveline units and components conform to the vehicle operating specification and any legal requirements
None
PC14. ensure any other repair requirements observed in the other components/ aggregates systems (like engine, gear box etc.) while repairing/ overhauling of braking systems are communicated to service advisor
P8.record and report any additional faults you notice during the course of your work promptly
None
PC6. Conduct routine and non-routine inspections for vehicle fitness assessment, emission testing, safety assessment and post-repair serviceability assessment
P9.use suitable testing methods to evaluate the performance of the reassembled system accurately
None
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P10.ensure the reassembled transmission or driveline system performs to the vehicle operating specification and meets any legal requirements prior to return to the customer
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P11.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format required
None
78
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
P12.complete all removal and replacement activities within the agreed timescale
P13.report any expected delays in completion to the relevant person(s) promptly
Knowledge & Understanding; Organisational Context
Legislative and organisational requirements and procedures
IMILV12
K1.the legal requirements relating to the vehicle
KA10. safety, health and environmental policies and regulations for the workplace and automotive trade in general(e.g. safe working practices inside pits/ under vehicles)
K2.the legislation and workplace procedures relevant to K2.1 health and safety K2.2 the environment (including waste disposal) K2.3 appropriate personal and vehicle protective equipment
None
KA11. regulatory requirements for vehicles including road safety, refrigerant handling, fuel storage and other requirements
your workplace procedures for: K3.1 recording removal and replacement information K3.2 the referral of problems K3.3 reporting delays to the completion of work
K4.the importance of documenting removal and replacement information
KA2. standard schedules and checklists recommended by the OEM for servicing and repair of
K5.the importance of working to agreed timescales and keeping others informed
None
79
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
various components and aggregates in the vehicle
progress
KSA6.read various sources of information available for assessing service and repair requirements of vehicle aggregates including service manual and diagnostic and visual displays put up in the workshop
K8.how to find, interpret and use sources of information applicable to units and component removal and replacement within transmission and driveline systems
KSA7. read policies and regulations pertinent to the job, including OEM guidelines, health and safety instructions etc. while working on the vehicle aggregates
K6.the relationship between time and costs
K7.the importance of reporting anticipated delays to the relevant person(s) promptly
KA2. standard schedules and checklists recommended by the OEM for servicing and repair of various components and aggregates in the vehicle
K9.the importance of using the correct sources of technical information
None
KA4. identification codes, nomenclature of various components and aggregates
K10.the purpose of and how to use identification codes
None
80
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB2. basic principles of:
• Ohms Law, voltage, power, current (AC/DC) resistance, magnetism, electromagnetism and electromagnetic induction etc.
• vehicle earthing and earthing methods
• Vehicle engine systems (e.g. types, applications and operation of sensors, actuators, etc.)
• types of circuit protection and their use
• electrical safety procedures
• the operation of warning, charging and starter circuits
• symbols, units and terms associated with electric systems and components
• battery charging
• electrical/electronic control systems
• operation of electronic and electric engine systems (including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles)
K11.vehicle earthing principles and earthing methods
None
K12.electrical and electronic principles associated with transmission and driveline systems, including types of sensors and actuators, their application and operation
K13.types of circuit protection and why these are necessary
K14.electrical safety procedures electric symbols, units and terms
K15.electrical and electronic control system principles
81
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
K16.the hazards associated with high energy electrical vehicle components
KB8. how to dismantle, assess, repair, clean, condition, replace, adjust, reassemble and test mechanical components for correct operation
K17.how transmission and driveline systems and their related units and components are constructed, removed and replaced for the classification of vehicle worked upon
None
KB2. Basic principles of: • Ohms Law, voltage, power,current (AC/DC) resistance,magnetism, electromagnetismand electromagnetic inductionetc.• vehicle earthing and earthingmethods• vehicle engine systems (e.g.types, applications andoperation of sensors, actuators,etc.)• types of circuitprotection and their use• electrical safety procedures• the operation of warning,charging and starter circuits• symbols, units and termsassociated with electricsystems and components• battery charging• electrical/electronic controlsystems• operation of electronic andelectric engine systems(including electrical componentfunction, electrical inputs,outputs, voltages and
K23.how to test and evaluate the performance of replacement transmission and driveline system units and components and the reassembled system against the vehicle operating specifications and any legal requirements
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Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
oscilloscope patterns, digital and fibre optics principles) KB10. how to troubleshoot faults and document the causes in engines and other allied components
KB1. The basic technology used in and functioning of various components and aggregates of the vehicle including: • engines and fuel system (diesel, petrol, electrical, gas etc.) • Radiator • emission and exhaust system • brake system • clutch assembly • gearbox, drive-train assembly and transmission systems (manual, automatic etc.) • steering system • suspension system • electrical wire harness, lighting, ignition, electronic and air-conditioning systems etc. • electronic active and passive safety, media, comfort and convenience, supplementary restraint systems (SRS), networking and other systems • electronic control unit • tyres and wheels • cooling system • hydraulic and pneumatic system • various lubrication systems
K18.how transmission and driveline systems and their related units and components operate for the classification of vehicle worked upon
None
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Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA3. Safety requirements for equipment and components prescribed by the OEM (e.g. preventing/ dealing with oil spillage and inflammable materials)
K19.how to prepare, test and use all the removal and replacement equipment required
KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier caliper, micrometer,feeler gauges, millimetre, flowmetre, temp gauge, dial gaugeetc.• other tools: hand tools,power tools, lifting and jacking
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Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
equipment, tensioning equipment, laptops, brake roller tester, chassis dynamometer, suspension activation, security activator etc. • tools for other tasks such ascleaning of vehicles, tools,equipment and workshop
KB8. how to dismantle, assess, repair, clean, condition, replace, adjust, reassemble and test mechanical components for correct operation
K20.how to remove and replace transmission and driveline system mechanical, electrical and hydraulic units and components for the classification of vehicle worked upon KA1. standard operating
procedures for servicing, repair and replacement of parts in various aggregates of the vehicle
K21.how to file, fit, tap, thread, cut and drill plastics and metals
KB4. how to select the right materials for the job such as seals, sealants, fittings, gaskets, joints, fasteners etc.
K22.how to select and fit gaskets, sealants, fittings and fasteners
None
KSB1. analyse information and evaluate results to choose the best solution and solve problems
K24.the relationship between testing methods and the transmission and driveline system units and components replaced – the use of appropriate test methods
None
KSB3. decide on the repair/ replacement of any engine aggregate post the diagnosis (with help from a technical manager in case required)
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA5. correct and appropriate grade of engine oil, coolant or lubricant grease to be used for the corresponding engine and other aggregates as specified by the OEM and auto component manufacturer
K25.when replacement units and components must meet the original equipment specification (OES) for warranty or other requirements
None
KB14. precautions to be taken to ensure the following while working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the vehicle or other vehicles • no damage to vehicle components and systems • no contact with hazardous materials
K26.how to work safely avoiding damage to other vehicle systems, components units and contact with leakage and hazardous substances
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Section IV continued: Compares the competencies in Indian NOS with those of UK NOS.
NOS Mapping Descriptions
Indian QP Title Auto Service Technician Level 5
UK Qualification Light vehicle Maintenance and repair
Indian QP Code ASC/Q1403 UK Qualification Code QCF 500/9815/9
Indian NOS Code ASC/ N1406 UK NOS Code IMILV03
*Indian NOS Carry out service and repairs of electrical and electronic faults in a vehicle
UK NOS Remove and replace light vehicle electrical units and components
Scope · identify the need forany repairs in theaggregates having anyelectrical or electronicsub-systems (includingelectronics within theengines, gear box etc.)· repair electrical andelectronic systemsfault within theaggregate affecting theoverall performance ofthe vehicle· service any electrical/electronic part withinan aggregate
Overview IMILV03 - This NO is about removing and replacing units and components previously identified as faulty or damaged or where the customer has requested replacements. It is also about evaluating the performance of replaced units and components. The units and components concerned are those outside those replaced as part of normal routine vehicle maintenance.
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Competency Mapping
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC12. Understand the various precautions to be taken to avoid damage to other components/ aggregates of a vehicle while working on electrical/ electronic aggregates.
P1.wear suitable personal protective equipment and use vehicle coverings throughout all removal and replacement activities
None
PC2. follow standard operating procedures for using workshop tools and equipment for repair of electrical/ electronic components in a vehicle
P2.support your removal and replacement activities by reviewing: P2.1 vehicle technical data P2.2 removal and replacement procedures P2.3 legal requirements
None
PC2. Follow standard operating procedures for using workshop tools and equipment for repair of electrical/ electronic components in a vehicle
P3.prepare, test and use all the equipment required following manufacturers' instructions
None
PC15. ensure any malfunctions observed in tools and equipment are reported to the concerned persons
PC14. ensure all workshop tools, equipment and workstations are adequately maintained by carrying out scheduled checks, calibration and timely repairs where necessary
P4.prepare the vehicle systems and work area for safe working procedures (where appropriate)
None
PC1. Understand the auto component manufacturer specifications related to the various electrical and electronic components and allied
P5.carry out all removal and replacement activities following; P5.1 manufacturers' instructions
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
aggregates P5.2 your workplace procedures P5.3 health and safety requirements
PC2. follow standard operating procedures for using workshop tools and equipment for repair of electrical/ electronic components in a vehicle
PC12. understand the various precautions to be taken to avoid damage to other components/ aggregates of a vehicle while working on electrical/ electronic aggregates
P6.work in a way which minimises the risk of: P6.1 damage to other vehicle systems P6.2 damage to other vehicle components and units P6.3 contact with leakage P6.4 contact with hazardous substances
None
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P7.ensure replaced electrical auxiliary units and components conform to the vehicle operating specification and any legal requirements
None
PC13. Record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the next procedure
P8.record and report any additional faults you notice during the course of your work promptly
None
PC17. inform the relevant persons where repairs are economically or technically infeasible
PC13. record all service and repairs carried out and ensure completeness of tasks assigned before releasing vehicle for the
P9.use suitable testing methods to evaluate the performance of the reassembled system accurately
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
next procedure P10.ensure the reassembled system performs to the vehicle operating specification and meets any legal requirements prior to return to the customer
P11.ensure your records are accurate, complete and passed to the relevant person(s) promptly in the format required
P12.complete all removal and replacement activities within the agreed timescale
P13.report any expected delays in completion to the relevant person(s) promptly
Knowledge & Understanding; Organisational Context
Legislative and organisational requirements and procedures
KA9. regulatory requirements for vehicles including road safety, refrigerant handling, fuel storage and other requirements
K1.the legal requirements relating to the vehicle (including road safety and refrigerant handling, fuel storage or other requirements)
None
KA8. safety, health and environmental policies and regulations for the workplace as well as for automotive trade in general(e.g. safe working practices inside pits/ under vehicles)
K2.the legislation and workplace procedures relevant to K2.1 health and safety K2.2 the environment (including waste disposal) K2.3 appropriate personal and vehicle protective equipment
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA6. documentation requirements for each procedure carried out as part of roles and responsibilities as specified by OEM/ auto component manufacturer
K3.the importance of documenting removal and replacement information
None
SA11. interact with the customer through service advisor/ supervisor in case any additional work needs to be done related to the electrical/ electronic components which may not have been indicated in the job card
K4.the importance of working to agreed timescales and keeping others informed of progress
None
K6.the importance of reporting anticipated delays to the relevant person(s) promptly
K5.the relationship between time and costs
SA6. Read various sources of information available regarding the service and repair requirements of the electrical/ electronic sub-systems of the vehicle including service manual and diagnostic and visual displays put up in the workshop
K7.how to find, interpret and use sources of information applicable to electrical units and component removal and replacement
None
SA7. read policies and regulations pertinent to the job, including OEM guidelines, health and safety instructions etc. related to work on the electrical/ electronic components and equipment
KB5. the various sources of information available for assessing serviceability of the vehicle including:
K8.the importance of using the correct sources of technical information
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• diagnostic displays • visual inspections • vehicle/equipment manufacturer specifications • standard operating procedures
KB6. How to dismantle, assess, repair, clean, condition, replace, adjust and reassemble and test electronic and electric components for correct operation KB7. The functioning of the vehicle battery and its schedule for change of water (as indicated by the battery manufacturer) and ensure that overcharging of the battery is avoided
KB8. how to dispose off replaced failed electrical/ electronic components in accordance with safety, health and environmental policies and regulations
KA4. identification codes, nomenclature of various electrical/ electronic components and aggregates
K9.the purpose of and how to use identification codes
None
KB6. how to dismantle, assess, repair, clean, condition, replace, adjust and reassemble and test electronic and electric components for correct
K10.how electrical units and components are constructed, removed and replaced for the classification of vehicle worked upon
None
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Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
operation K11.how electrical units and components operate for the classification of vehicle worked upon
KA3. safety requirements for equipment within the tolerance limits used for service/ repair of electrical/ electronic components as prescribed by the OEM
K12.how to prepare, test and use all the removal and replacement equipment required
None
"KB3. the tools used to assess and confirm technical faults that cannot be determined through a visual inspection, including use of: • organic light emitting displays— anti-lock braking systemabs/air bag scan tools,automotive scanners, graphingscanners, modular diagnosticinformation systems• pressure indicators: fuelpressure testers, manifoldgauge sets, oil pressure gauges,tire pressure gauges• pullers: ball joint separators,bearing pullers, gear pullertools, slide hammers• specialty wrenches:alignment wrenches, chainwrenches, locking wrenches,lug wrenches• trim or moulding tools:carbon scrapers, gasketscrapers, scrapers, spoons• measuring equipment:Vernier callipers, micrometer,feeler gauges, flow metre,
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
temp gauge, dial gauge, analogue and digital multi-meters, lab oscilloscopes, data scanners, test lights, test LEDs, pulse generators etc. • electrical and electronictesting equipment: volt meters,ammeters, ohmmeters, batterytesting equipment, dedicatedand computer based diagnosticequipment, oscilloscopes etc.• other tools: hand tools,power tools, lifting and jackingequipment, tensioningequipment, laptops, brakeroller tester, chassisdynamometer, suspensionactivation, security activatoretc.• tools for other tasks such ascleaning of vehicles, tools,equipment and workshop
• KB4. how to modify andrepair electric and electronicsystems to correct faultsincluding:• varying the performance ofDC motors to meet changes inoperational requirements• varying the performance ofalternators to meet changes inoperational requirements• changing the electricalsequenced operating order ofelectric over hydraulic systems
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB2. basic principles of:
• Ohms Law, voltage, power, current (AC/DC) resistance, magnetism, electromagnetism and electromagnetic induction etc.
• vehicle earthing and earthing methods
• Vehicle engine systems (e.g. types, applications and operation of sensors, actuators, etc.)
• types of circuit protection and their use
• electrical safety procedures
• the operation of warning, charging and starter circuits
• symbols, units and terms associated with electric systems and components
• battery charging
• electrical/electronic control systems
• operation of electronic and electric engine systems (including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns, digital and fibre optics principles)
• electrical theory and operation covering automotive digital computers, networked
K13.vehicle earthing principles and earthing methods
K14.electrical and electronic principles associated with electrical systems, including types of sensors and actuators, their application and operation
K15.types of circuit protection and why these are necessary
K16.electrical safety procedures
K17.how lighting, warning, charging and starter circuits work
K18.electric symbols, units and terms
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
vehicles, voltage, current, resistance, power, capacitance, electrostatics, magnetic-inductance, discrete electronic components, logic families, and radio frequency
K19.electrical/electronic control system principles
K20.the hazards associated with high energy electrical vehicle components
KB6. how to dismantle, assess, repair, clean, condition, replace, adjust and reassemble and test electronic and electric components for correct operation
K21.how to remove and replace electrical units and components for the classification of vehicle worked upon
None
K22.how to test and evaluate the performance of replacement electrical units and components and the reassembled system against the vehicle operating specifications and any legal requirements
KA2. Standard operating procedures recommended by the dealership/manufacturer/OEM for using tools and equipment for electrical/ electronic components
K23.the relationship between testing methods and the electrical units and components replaced – the use of appropriate test methods
None
KA3. Safety requirements for equipment within the tolerance limits used for service/ repair of electrical/ electronic components as prescribed by the OEM
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA4. Identification codes, nomenclature of various electrical/ electronic components and aggregates
KA5. Standard operating procedures for rectification of errors in information (e.g. rectification of job card, reissue of correct tools and equipment etc.)
KA3. Safety requirements for equipment within the tolerance limits used for service/ repair of electrical/ electronic components as prescribed by the OEM
K24.the manufacturer’s specification for the type and quality of electrical units and components to be used
None
KA4. identification codes, nomenclature of various electrical/ electronic components and aggregates
KB9. precautions to be taken to ensure the following while working (including specific precautions to be taken when working with alternative fuel/ hybrid vehicles): • no damage to the electrical / other advanced systems (in case of hybrid/ electrical vehicles) • no damage to the vehicle on which work is being done along with other vehicles parked besides • no damage to vehicle component sub-assemblies and other systems
K25.how to work safely avoiding damage to other vehicle systems, components and units and contact with leakage and hazardous substances
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
• no contact with hazardousmaterials
Section V continued: Compares the competencies in Indian NOS with those of UK NOS.
NOS Mapping Descriptions
Indian QP Title Auto Service Technician Level 5
UK Qualification Not Available
Indian QP Code ASC/ Q 1403 UK Qualification Code
Not Available
Indian NOS Code ASC/ N0001 UK NOS Code Not Available
*Indian NOS Plan and organise work to meet expected outcomes
UK NOS Not Available
Scope Interact & communicate effectively with colleagues including member in the own group as well as other groups
Overview Not Available
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Section VI continued: Compares the competencies in Indian NOS with those of UK NOS.
NOS Mapping Descriptions
Indian QP Title Auto Service Technician Level 5
UK Qualification Light vehicle maintenance and repair
Indian QP Code ASC/ Q 14103 UK Qualification Code QCF 500/9819/6
Indian NOS Code ASC/ N0002 UK NOS Code IMICA03
Indian NOS Work effectively in a team
UK NOS Maintain Working Relationships in the Motor Vehicle Environment
Scope Resources (both material & manpower) needed to maintain a safe working environment as per the prevalent norms & government policies including emergency procedures for Illness, accidents, fires or any other reason which may involve evacuation of the premises
Overview This NOS is about maintaining good working relationships with all colleagues.
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Competency Mapping
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
Work effectively in a team
Maintain Working Relationships in the Motor
Vehicle Environment
PC2. work with colleagues to integrate work
P1.contribute to team working by initiating ideas and co-operating with colleagues
None
PC6. let colleagues know in good time if cannot carry out commitments, explaining the reasons
P2.respond promptly and willingly to requests for assistance from colleagues which fall within the limits of your own job responsibilities and capabilities
None
PC7. identify problems in working with colleagues and take the initiative to solve these problems
P3.refer colleagues to the relevant person(s) where requests fall outside your responsibility and capability
None
PC3. pass on information to colleagues in line with organisational requirements both through verbal as well as non-verbal means
P4.give colleagues sufficient, accurate information and support to meet their work needs
None
PC1. maintain clear communication with colleagues (by all means including face-to-face, telephonic as well as written)
P5.make requests for assistance to colleagues clearly and courteously
None
PC1. maintain clear communication with colleagues (by all means including face-to-face, telephonic as well as written)
P6.use methods of communication which meet the needs of colleagues
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
PC4. work in ways that show respect for colleagues
P7.treat colleagues in a way which shows respect for their views and opinions and promotes goodwill
None
PC5. carry out commitments made to colleagues
P8.make and keep achievable commitments to colleagues
None
PC6. let colleagues know in good time if cannot carry out commitments, explaining the reasons
P9.inform colleagues promptly of any problems or information likely to affect their own work
None
Knowledge & Understanding; Organisational Context
KA1. the organisation’s policies and procedures for working with colleagues, role and responsibilities in relation to this
K1.your own and your colleague's job role and limits of responsibility for giving advice and support
None
KA5. the implications of own work on the work and schedule of others
KA5. the implications of own work on the work and schedule of others
K2.the operational constraints which may affect interaction with colleagues
None
KA1. the organisation’s policies and procedures for working with colleagues, role and responsibilities in relation to this
K3.lines of communication within your workplace
None
KA3. different methods of communication and the circumstances in which it is appropriate to use these
K4.how to use suitable and effective communication skills when responding to and interacting with others
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KB1. different types of information that colleagues might need and the importance of providing this information when it is required
K5.how to adapt communication methods to satisfy the needs of colleagues
None
KA3. different methods of communication and the circumstances in which it is appropriate to use these
K6.how to report problems using appropriate methods of communication
None
KA2. the importance of effective communication and establishing good working relationships with colleagues
K7.the importance of developing positive working relationships with colleagues – the effect on morale, productivity, and company image
None
Technical Knowledge
KA4. the importance of creating an environment of trust and mutual respect
K8.the importance of acknowledging other peoples' views and opinions
None
KB2. the importance of helping colleagues with problems, in order to meet quality and time standards as a team
K9.the importance of making and honouring realistic commitments to colleagues
None
KA2. the importance of effective communication and establishing good working relationships with colleagues
K10.the implications of inappropriate communication
None
KA5. the implications of own work on the work and schedule of others
KB2. the importance of helping colleagues with problems, in order to meet quality and time standards as a team
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
Core Skills/ Generic Skills
SA1. complete written work with attention to detail
SA2. read instructions, guidelines/procedures
SA3. listen effectively and orally communicate information
SA4. ask for clarification and advice from the concerned person
Professional Skills
SB1. make decisions on a suitable course of action or response keeping in view resource utilization while meeting commitments
SB2. plan and organise work to achieve targets and deadlines
SB3. check that the work meets customer requirements
SB4. deliver consistent and reliable service to customers
SB5. apply problem solving approaches in different situations
SB6. apply balanced judgements to different situations
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Section VII continued: Compares the competencies in Indian NOS with those of UK NOS.
NOS Mapping Descriptions
Indian QP Title Auto Service Technician Level 5
UK Qualification Light vehicle maintenance and repair
Indian QP Code ASC/ Q 1403 UK Qualification Code QCF 500/9819/6
Indian NOS Code ASC/ N0003 UK NOS Code IMICA02
Indian NOS Maintain a healthy, safe and secure working environment
UK NOS Reduce Risk(s) to Health and Safety in the Motor Vehicle Environment
Scope This unit/task covers the following: Colleagues: · Interact &communicateeffectively withcolleagues includingmember in the owngroup as well as othergroups
Overview This NOS covers the basic, legally required health and safety duties of everyone in the workplace. This NOS does not require a full Risk Assessment to be undertaken. This NOS is about identifying hazards and evaluating risk(s) in the workplace as well as reducing the risk(s) to health and safety in the workplace. This NOS is about having an appreciation of identifiable risk(s) in the workplace and knowing how to identify them and deal with them. It describes the competence required to ensure that: • actions or lack of
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Scope Overview action do not create any health and safety risk(s) • identifiable risk(s) in the workplace are not ignored sensible action is taken to put things right, including reporting situations which pose an identifiable risk(s) to people in the workplace, and seeking advice from others
Competency Mapping
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
Maintain a healthy, safe and secure working environment
Reduce Risk(s) to Health and Safety in the Motor Vehicle
Environment
None
PC1. comply with organisation’s current health, safety and security policies and procedures
P1.carry out your working practices in accordance with relevant legislative requirements
PC1. comply with organisation’s current health, safety and security policies and procedures
P2.Identify the correct personal and vehicle protective equipment required to correctly carry out your workplace practices
PC1. comply with organisation’s current health, safety and security policies and procedures
P3.carry out your workplace practices and workplace policies using the correct personal protective equipment
None
PC4. identify and correct any hazards like illness, accidents,
P4.rectify health and safety risk(s) that are within your
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
fires or any other natural calamity safely and within the limits of individual’s authority
capability and scope of your job responsibilities
PC7. identify and recommend opportunities for improving health, safety, and security to the designated person
PC5. report any hazards outside the individual’s authority to the relevant person in line with organisational procedures and warn other people who may be affected
P5.pass on any suggestions for reducing risk(s) to health and safety within your job role to the responsible persons
None
PC1. comply with organisation’s current health, safety and security policies and procedures
P6.ensure your personal conduct in the workplace does not endanger the health and safety of yourself or other persons
None
PC1. comply with organisation’s current health, safety and security policies and procedures
PC2. report any identified breaches in health, safety, and security policies and procedures to the designated person
P7.follow the workplace policies and suppliers' or manufacturers' instructions for the safe use of equipment, materials and products and report any differences identified
None
PC1. comply with organisation’s current health, safety and security policies and procedures
P8.ensure your personal presentation at work ensures the health and safety of yourself and others, meets any relevant legislative duties and is in accordance with workplace policies
None
106
TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
Knowledge & Understanding; Organisational Context
Knowledge & Understanding; Organisational Context
KA1. legislative requirements and organisation’s procedures for health, safety and security and individual’s role and responsibilities in relation to this
K1.the current health and safety legislation, regulations and workplace policies that govern your working practices
None
KA1. legislative requirements and organisation’s procedures for health, safety and security and individual’s role and responsibilities in relation to this
K2.your duties and responsibilities for current health and safety as defined by any specific legislation covering your job role and where to access the information
None
KA1. legislative requirements and organisation’s procedures for health, safety and security and individual’s role and responsibilities in relation to this
K3.agreed workplace policies relating to controlling risk(s) to health and safety the responsible person(s) to whom you report health and safety concerns
None
KA2. what is meant by a hazard, including the different types of health and safety hazards that can be found in the workplace
K4.what hazards may exist in your workplace
None
KB1. different types of breaches in health, safety and security and how and when to report these
K5.health and safety risk(s) which may be present in your own job role and the precautions you must take
None
KA3. how and when to report hazards
K6.the importance of remaining alert to the presence of hazards in the whole workplace
None
KA3. how and when to report hazards
K7.how to deal with and report risk(s)
None
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA5. the organisation’s emergency procedures for different emergency situations and the importance of following these
K8.the requirements and guidance on the precautions
None
KA1. legislative requirements and organisation’s procedures for health, safety and security and individual’s role and responsibilities in relation to this
K9.the specific workplace policies including safe working practices covering your job role
None
Technical Knowledge
KA1. legislative requirements and organisation’s procedures for health, safety and security and individual’s role and responsibilities in relation to this
K10.suppliers' and manufacturers' instructions for the safe use of equipment, materials and products
None
KA1. legislative requirements and organisation’s procedures for health, safety and security and individual’s role and responsibilities in relation to this
K11.the importance of personal presentation in maintaining health and safety in the workplace
None
KA6. the importance of maintaining high standards of health, safety and security
K12.the importance of personal conduct in maintaining the health and safety of yourself and others
None
KA7. implications that any non-compliance with health, safety and security may have on individuals and the organisation
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
KA1. legislative requirements and organisation’s procedures for health, safety and security and individual’s role and responsibilities in relation to this
K13.the importance of personal protective equipment, when and where it should be used and the importance of maintaining it correctly
None
KA4. the limits of responsibility for dealing with hazards
K14.your scope and responsibility for rectifying risk(s)
None
Core Skills/ Generic Skills
SA1. complete accurate, well written work with attention to detail
SA2. read instructions, guidelines/procedures/rules
SA3. listen to and orally communicate information with all concerned
Professional Skills
SB1. make decisions on a suitable course of action or response
SB2. plan and organise work to achieve targets and deadlines
SB3. build and maintain positive and effective relationships with colleagues and customers
SB4. apply problem solving approaches in different
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TRANSNATIONAL SKILL STANDARDS FOR AUTOMOTIVE INDUSTRY
Performance Criteria - Indian NOS Performance Criteria - UK NOS Gaps in Indian NOS
situations
SB5. analyse data and activities
SB6. apply balanced judgements to different situations
110