transforming your photo business (dima and pma@ces))

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Questions or Comments? Phone 1.800.948.0113 Email [email protected] Copyright © 2012 Grow Socially, Inc. All Rights Reserved. Copyright © 2010 Grow Socially, Inc. All Rights Reserved. Transforming Your Photo Business John Foley, Jr., interlinkONE / Grow Socially, Inc.

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Our CEO John Foley, Jr. spoke at the 2012 PMA@CES conference to the DIMA group.In this presentation, "Transforming Your Photo Business", John discusses how companies can adapt to changes in the worlds of technology and communications. He discusses current and upcoming trends, but he also presents strategies to help businesses benefit from those.

TRANSCRIPT

Page 1: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Copyright © 2010 Grow Socially, Inc. All Rights Reserved.

Transforming Your Photo Business

John Foley, Jr., interlinkONE / Grow Socially, Inc.

Page 2: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

John Foley, Jr. - Introduction

interlinkONE► Enterprise Marketing

Management Software

Grow Socially, Inc.► Strategic Outsourced

Marketing Services /Online Marketing: Social Media, SEO, Website Development

I love Marketing!

@JohnFoleyJr

Page 3: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Rules for today

► Keep your phone ON! Social App’s running!► Engage, Share, Connect #PMA@CES

► Follow me - @johnfoleyjr

► No making fun or laughing at MY Accent!

► Participate! It pays to ask questions!

Page 4: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Overview

► The Need for Transformation

► Steps to Transform Your Business

► Ideas and Inspiration

Photo Credit: http://www.flickr.com/photos/74105777@N00/2735966814/

Page 5: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

THE NEED FOR TRANSFORMATION

Page 6: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

First: Basic Human Need

► “Even cavemen did it”

► We need to communicate visually.

► Capture moments… and share them.

Photo Credit: http://6sightreport.com/2011/12/02/all-photography-is-shared/

Page 7: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

However… how we fill those needs changes

► People want to share visual moments faster than ever before.

► Technology advances have empowered people… better quality, at affordable prices, on their own.

Page 8: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Disruptive Technology

► Smartphones► Tablets► Social Media► Apps

Photo Credit: Scott Beale / Laughing Squid: http://laughingsquid.com/

Page 9: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Disruptive: Smartphone

Page 10: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Smartphone Ownership

According to Nielsen’s “State of the Media Report”, 44% of the U.S. mobile population own a smartphone.

Page 11: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

The Smartphone Effect

► “The share of photos taken with a smartphone went from 17 percent in 2010 to 27 percent in 2011, while the share of photos taken on a camera dropped from 52 percent to 44 percent.”

Source: NPD Group’s 2011 Imaging Confluence Study

Page 12: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Cameras on Phones Keep Improving!

iPhone4:• 5 megapixel

photo camera

iPhone4s:• 8 megapixel

photo camera

Page 13: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Smartphone Has Changed Everything

► “The smartphone is a two-way device that allows for true visual communication at a distance unlike anything else in history.”

Paul Worthington, December 2nd, 2011

Page 14: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Tablets

Photo Credit: http://iainmasterton.photoshelter.com/image/I0000BnVjaMGtKH0

Page 15: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Tablets: Disney’s iPad Camera

► The Vivitar Disney iPad Camera lets you shoot 7Mp images with your iPad.

► Create custom projects using your photos with the free Disney Pix App.

► “Share with friends and family”

Page 16: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Apps That Make Us Feel Professional

Adobe Photoshop Express

Page 17: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Apps: Integrating Mobile + Social

“In 2011, people uploaded photos to Instagram at a rate of 90 pictures every second.”

Page 18: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Disruptive Technology: Social Media

► 800 Million Users on Facebook

NOTE: As of December 2011

► 300 Million Users on Twitter

► 62 million users on Google+ in 5 months

Page 19: Transforming Your Photo Business (DIMA and PMA@CES))

Every 60 seconds on the Internet…

Page 20: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

How Can You Adapt To Disruption?

► Revisit/Set a Strategy and Plan

► Embrace Technology Advancements

► Market Better Than Everyone Else

Page 21: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

STEPS TO TRANSFORM YOUR BUSINESS

Page 22: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Time to Change Your Focus?

► Image Quality?

or…

► Communications & Connectivity?

Photo Credit: http://www.flickr.com/photos/23688516@N00/368590186/

Page 23: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

What could you change to grow?

► Could you build better hardware?

► Could your website be improved to drive more orders?

► Could you create an App?

► Could you integrate with another service?

Page 24: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Change in Messaging

► External: Website and Collateral

► Internal: Mission Statement

Page 25: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Change in Sales

► Solutions vs. Commodities

► Resources, Demos, Toolkit

► Questions and Listening

Photo Credit

Page 26: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Change in Resources

► Marketing Support

► Web Development

► Mobile Applications

► Social-Enabled

Photo Credit

Page 27: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Change / Increase Self-Promotional Efforts

► Bring your offerings to market► Speak volumes of VALUE► Eat your own dog food► Walk the Talk► Practice what you preach

Page 28: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Before You Move Forward…

To change and succeed, you must have a plan!

Photo Credit: http://www.flickr.com/photos/49889874@N05/5270989595/

Page 29: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Let’s Move Forward!

Create Your Strategy, Business Plan,

& Infrastructure

Page 30: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

The Strategy

► Business Plan► Marketing Plan► Sales Plan► Financial Plan► Organizational Needs► Measure

Page 31: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Crucial Components of a Business Plan

► Executive Summary► Business Section► Market Analysis► Marketing► Sales► Financial ► Management► Human Resources

Page 32: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Organizational Structure

► Management and personnel

► Administrative organization

► Contingency planning

Page 33: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Risk Management

► What could prevent you from reaching your goals and what are you going to do mitigate them?

► Do you have enough Capital?

Page 34: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Financial Plan

• The investment budget

• Statistical data (ratios)

• ROI

• Financial projections

Page 35: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

The Marketing Plan

Page 36: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

$

Optimize / Social FriendlyeNewsletter Sign-Ups

White PapersLanding Pages

OffersEmailsPolls

Get Noticed

Engageand

Nurture

Inquiries

Engageand

Nurture

Integrated Multi-Channel MarketingAction – Publish – Engage – Converse – Share

Social Media Blogging Analytics Content Mgmt SEO

Start with MKTG Plan

Product?Service?Asset?

Qualified Leads

Sales

Page 37: Transforming Your Photo Business (DIMA and PMA@CES))

Expo Event8AM-6PM

Send out flyers to clients

Announce on website

Email eNewsletter (Announce)

Tell colleagues you’re attending

Send thank you cards

Enter new contacts in CRM

Mail -Monthly Newsletter

Phone Calls

Marketing Calendar, Take 1

Page 38: Transforming Your Photo Business (DIMA and PMA@CES))

Expo Event8AM-6PM

Send out flyers to clients

Announce on website

Email eNewsletter (Announce)

Tell colleagues you’re attending

Send thank you cards

Enter new contacts in Excel

Mail -Monthly Newsletter

Create Post, Link back to website

Announce on &

Comment on event’s page

Connect with Keynote Speakers on

Join in on event’s hashtag

Share speaking presentation on

Friend new contacts on

Share event article on

Share event article on

Announce booth # with video post

Follow-Up with Post & Post Pictures

Marketing Calendar, Take 2

Page 39: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Marketing Resources: Needs

► Plan then EXECUTE► Storytellers► Content Creators► Mobile/Social

Page 40: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Sales Resources: Needs

► Willingness to embrace change!

► Not completely afraid of social media

Photo Credit: http://www.flickr.com/photos/69118659@N00/4894537066/

Page 41: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

IT Resources: Needs

► Ability to manage data (Excel, CSV, Access)

► HTML/Web Development Experience

► Basic Understanding of Web Security

► Not Afraid to Communicate with Sales & Marketing

Page 42: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

The Takeaway Plan – Tying it all together

Page 43: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Key Steps to Success

Plan, Plan, Plan

Review and Refine Your Focus

Get close with Customers – What do they want from you?

Embrace Technology

Self-Promote!

Measure

Page 44: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

IDEAS AND INSPIRATION

… To Grow Your Business

Page 45: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

What’s Old… Often Becomes New

► Mobile and Social will not go away… but, there is still a need for tangible items.

► However, we need to make it easy for people to do so.

► Here are some examples…

Page 46: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Postagram

► A mobile app that makes it easy to order postcards based on mobile pictures.

Page 47: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

CanvasPop

► CanvasPop: Easily Print Instagram Photos

Page 48: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Improve Your Marketing Efforts

► Website: Design, Content, Calls-to-Action► Social Media: Listen and Engage► Mobile: QR Codes, SMS, Payments► Integrated, Multi-Channel Campaigns

Page 49: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Website Inspiration

Page 50: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Website Inspiration: Compelling Content

http://www.fotocrush.com/

Page 51: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Calagaz Photo: Social/Website Integration

Page 52: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Use Social Media to Listen and Engage

http://Search.Twitter.com

Page 53: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Listen to Social Media Chatter… And Act

Page 54: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Going Forward

► Technologies will continue to emerge….…. and disrupt!

► But, if we are determined, we can find ways to grow our business.

Page 55: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Find Inspiration Here at the DIMA!

► You should absolutely applaud yourself for devoting time, energy, and other resources for attending this conference!

Photo Credit: http://www.flickr.com/photos/8176740@N05/2565937494/

Page 56: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

6 SIGHT

Options for Transforming:► Compete?► Infiltrate?► Cooperate?

http://6sightreport.com/2011/12/02/all-photography-is-shared/

Page 57: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

PMA’s LinkedIn Group

Page 58: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Your Peers - Calagaz

Page 59: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Calagaz

Page 60: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Calagaz

Page 61: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Story Telling From Your Peers

Leo Calagaz – 1955 - http://www.calagaz.com/

Reinvented themselves! And continue to do so.

iGEN, Wide Format

Expanded Services (*Not all inclusive!)Photo books,OrnamentsPuzzlesCanvas printsCollagesCards, personalized 1 or 1000? Scrapping - drag and drop - Scrap booking on line!Print on metal pictures, aluminum pictures..

Page 62: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Calagaz Cont

► What’s next?► Purchased Silk Screen outfit – Pictures to TShirts► Roland – “Beyond the poster” - Wide Format► Cross / Up selling with comp services

► Advice► Plan► Have a solid marketing and sales plan► Reinvent as the needs require / plan► Network, continuous learning► NO SECRET he says! – Hired a Marketing Director! Part of the

Management Team!

Page 63: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Your Peers – Dan’s Camera

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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Dan’s Continued

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Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Dan’s Continued

Page 66: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Story Telling From Your Peers

Steve Olock– DIMA Director at Large! http://www.danscamera.com/

Lost of researching!What will the market bear.PlanningWide Format

Expanded Services (*Not all inclusive!)Photo books,Gallery WrapStick Pix - clingsCanvas printsCollagesScrappingVideo Services – Capture business

Page 67: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Dan’s Camera Cont

► Advice from Steve► One thing wont work or fill the hole – Diversify!► Value Added Services around Digital► Plan► Have a solid marketing and sales plan► Reinvent as the needs require / plan

Page 68: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Final Thoughts & Action Items

Soul Search

Business Plan Review

Marketing/Sales Plan

Find the Right Resources

Self Promotion

Page 69: Transforming Your Photo Business (DIMA and PMA@CES))

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2012 Grow Socially, Inc. All Rights Reserved.

Q & A / Contact Me!: http://ilink.me/JR

iFlyMobi.com

QRCode

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THANK YOU!