transforming training & maintenance support paul lindahl, ceo july 7, 2011
TRANSCRIPT
TRANSFORMING TRAINING & MAINTENANCE SUPPORTPaul Lindahl, CEOJuly 7, 2011
TRANSFORMING TRAINING & MAINTENANCE SUPPORTPaul Lindahl, CEOJuly 7, 2011
© 2010 NGRAIN CORPORATION
“Simulation enables us to learn much more rapidly and effectively than we might through conventional means of training.”
Hodgins, H.W. (2000). Into the Future: A Vision Paper
© 2010 NGRAIN CORPORATION
“Our new Soldiers coming in are not familiar with weapons. That may be good from a society point of view, but not from an Army point of view.”
General George William S. Wallace (ret.)Commanding General, US Army TRADOC
© 2010 NGRAIN CORPORATION
AGENDA
Who we are NGRAIN Products & Solutions Case Studies Discussion
© 2010 NGRAIN CORPORATION
ABOUT NGRAIN
© 2010 NGRAIN CORPORATION
MILITARY ENVIRONMENT & REQUIREMENTS
Challenges• Complexity of systems• Demographic shift• Manpower reductions• Budget limitations• Operational tempo
Requirements• Accelerate the training process• Improve training effectiveness• Deliver Distributed Learning• Provide better performance
support and JIT training• Lower the total cost of
ownership of equipment
© 2010 NGRAIN CORPORATION
Train More Efficiently
Improve On-the-Job
Support
Sustain Equipment
Longer
IN A REDUCED BUDGET ENVIRONMENT
© 2010 NGRAIN CORPORATION
WHO WE ARE
Delivers interactive 3D simulation software and solutions
Transforms maintenance training and support
Proven to:• Accelerate learning 60%• Improve performance 30%• Enable novices to perform
like experts
© 2010 NGRAIN CORPORATION
MULTIMEDIATEXT EQUIPMENTHARD TRAINERSNGRAIN INTERACTIVE3D SIMULATIONS
COMMUNICATING TECHNICAL KNOWLEDGE
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Student 4
Student 3
Student 2
Student 1
PREREQUISITE DISTRIBUTED
LEARNINGINSTRUCTOR – LED
TRAININGPERFORMANCE SUPPORTDISTRIBUTED LEARNING
HOME CLASSROOM ON THE JOB
KN
OW
LEDG
E
TIME
LEARNING CONTINUUM
© 2010 NGRAIN CORPORATION
U.S.A.
CANADA
CUSTOMERS
© 2010 NGRAIN CORPORATION
SUPPORTING THE CANADIAN FORCES
© 2010 NGRAIN CORPORATION
SUPPORTING THE US FORCES
HC144 Aircraft Virtual Task Trainers
Small Boat Equipment
Maritime Equipment Virtual Task Refreshers
Aviation Virtual Task Trainers SOFOV Virtual Task Refreshers
Heavy Weapons Virtual Task Trainers
Combat Arms Virtual Training Medical Training
F-35 Virtual Damage Assessment F-22 Virtual Damage Assessment F-35 Training Tool
Small Arms Weapons Virtual Task Trainers Master Gunner Courseware Brake Virtual Task Trainer
Brake Systems Virtual Task Trainers Humvee Virtual Task Trainer CAT 3126 Diesel Engine Virtual Task Trainer Detroit Diesel Engine Virtual Task Trainer P100 Pump Virtual Task Trainer ARDEC IETMs
LVSR Virtual Task Trainers LAV Virtual Task Trainers US Weapons Virtual Task Trainers Foreign Weapons Virtual Task
Trainers
© 2010 NGRAIN CORPORATION
GROWING GLOBAL FOOTPRINT
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PARTNERING TO DELIVER PROVEN SOLUTIONS
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NGRAIN PRODUCTS & SOLUTIONS
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PRACTICAL EXERCISES
COURSEWARE & DISTRIBUTED LEARNING
DAMAGE ASSESSMENT & REPAIR CAPTURE
TECH PUBS, TASK PREVIEWS, & WORK
CARDS
INSTRUCTIONAL AIDS
PARTS ORDERING & SERVICE LIFE CYCLE
SUPPORT
FOR TRAINING & MAINTENANCE SUPPORT
© 2010 NGRAIN CORPORATION
VIRTUAL TASK
TRAINER
TRAINING & MAINTENANCE SUPPORT APPLICATION
SOLUTIONS
SOFTWARE TOOLS
PROFESSIONAL SERVICES
SOFTWARE PRODUCTS & SOLUTIONS
VIRTUAL TASK
REFRESHER
VIRTUAL INDEX
VIRTUAL DAMAGE
ASSESSMENT
NGRAIN PRODUCER
NGRAIN VIEWER
3D MODELING & CONVERSION
3D DEVELOPMENT
& INTEGRATION
TRAINING & MENTORING
© 2010 NGRAIN CORPORATION
3D KNOWLEDGE OBJECT™ (3KO®)
3D model enriched with knowledge:• Parts information• Procedural animations• Real-time practice tasks• Links to reference materials
Attributes• Reusable• Accessible• Portable
Designed for IT infrastructure
© 2010 NGRAIN CORPORATION
VIRTUAL TASK TRAINER:EXPEDITE TRAINING
Task specific training• Virtual hands-on exploration• Procedural animations• Real-time guided practice• Testing
Learning design• Based on ISD principles• Designed to training
objectives• Conforms to Technical Orders• Integrates with LMSs / SCORM
conformant
Quick deployment:• Rapid development (COTS-
based)• Web optimization• Quick update with Producer
© 2010 NGRAIN CORPORATION
LEARNINGASSETS
LEARNINGOBJECTS
(VTT)
VIRTUAL TASK TRAINERS WITHIN THE LEARNING HIERARCHY
COURSEWARE
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VIRTUAL TASK REFRESHER:SUPPORT TRAINING, ANYWHERE, ANYTIME
Task updates• Virtual hands-on exploration• Procedural animations• Real-time guided practice
Learning design• Based on ISD principles• Designed to training
objectives• Conforms to Technical Orders
Quick deployment:• Rapid development (COTS-
based)• No installation• Quick update with Producer
© 2010 NGRAIN CORPORATION
VIRTUAL DAMAGE ASSESSMENT
Customized to streamline and improve accuracy of damage assessment
Identify location of damage Insert photos/note Visually locate parts for
ordering
NGRAIN is the Virtual Damage Assessmentsolution provider for the F-22 Raptor and F-35 Joint Strike Fighter and programs.
© 2010 NGRAIN CORPORATION
VIRTUAL INDEX:ACCELERATE ACCESS TO INFORMATION
Equipment orientation:• Free exploration • Sub-system views• Orientation animations
Resource access:• Interactive links to resources• Quick part location• Third-party system integration
Quick deployment:• Rapid development (COTS-
based)• No installation• Quick update with Producer
© 2010 NGRAIN CORPORATION
PRODUCTION PIPELINE
• Using industry standard modeling tools
Create 3D Model
• With industry-standard conversion tools
Convert 3D Model
• With NGRAIN Viewer
Deploy to End Users
1
2
3
4
5
© 2010 NGRAIN CORPORATION
NGRAIN PRODUCERRAPIDLY BUILD ANIMATIONS & TASKS
Create and update:• Parts information • Parts hierarchy• Hyperlinks on parts• Animations (interactive or
video)• Guided practice tasks• Part movement constraints• Part color & material settings• 2D pictures• Interactive line drawings
Publish:• SCORM conformant content• Show/hide Viewer controls• Insert into Word, PowerPoint,
HTML, or Adobe PDF• Leverage Integration Kit
© 2010 NGRAIN CORPORATION
CASE STUDIES
Insert Case Studies Here
See Case Studies Slide Deck
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25% faster maintenance turn time 20% higher first-time-right rates Novices performing same as experts
60% compressed training 3x student throughput 26% improved understanding
COSTAVOIDANCE
TRAININGPRODUCTIVITY
GAINS
ON-THE-JOBPRODUCTIVITY
GAINS
$1+ Million Savings per Virtual Task Trainer
NGRAIN IMPACT
© 2010 NGRAIN CORPORATION
IN SUMMARY
NGRAIN interactive 3D equipment simulation products and solutions…• Increase student throughput, first-time-right task
performance, and equipment availability• Enable new recruits to perform like SMEs• Deliver proven results
NGRAIN MAKES 3D ATTAINABLE
VIRTUAL HANDS-ON DEPLOYABLE COST EFFECTIVE
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NEXT STEPS
1 2 3
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ADDITIONAL SLIDES
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THE NGRAIN DIFFERENCE - RESULTS
Military trainers:• Achieved average scores of
94% while reducing training time by 60% (Canadian Forces)
• Reduced training development costs by 60% and annual maintenance costs by 80% (US Army)
• Avoided training equipment costs of $1.5M (US Army)
• Increased test scores from 85% to 91% (Canadian Forces)
Military maintainers:• Reduced premature
failure of parts due to misuse (US Army)
• Reduced turn-time by 25% (Canadian Forces)
• Improved technician understanding of work by 26% (Canadian Forces)
• Increased first-time-right performance from 76% to 96% (Canadian Forces)
© 2010 NGRAIN CORPORATION
65-84% of costs
TechnologyDevelopment
ConceptRefinementRequirements
Production&
Deployment
RemovalFrom
Inventory
SUSTAINMENT&
UPGRADE
MILITARY EQUIPMENT LIFECYCLE
© 2010 NGRAIN CORPORATION
TechnologyDevelopment
ConceptRefinement
Production&
Deployment
RemovalFrom
Inventory
SUSTAINMENT&
UPGRADE
Replacement(production of new)
Recapitalization(complete rebuild
To like-new)
Sustainment(routine maintenance
in field)
Restoration in Theater
(specialized repairs)
Restoration in Depot(most complex repair
and overhaul)
Requirements
MILITARY EQUIPMENT LIFECYCLE
© 2010 NGRAIN CORPORATION
CHALK AND TALKIntroduction to Theoretical
Concepts
PROCEDURE PRACTICEHands-On ExperienceTraining Gap
TRADITIONAL APPROACH TO TECHNICIAN TRAINING
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CHALK AND TALKIntroduction to Theoretical Concepts
PROCEDURE PRACTICEHands-On Experience
MODERNIZED APPROACH TO TECHNICIAN TRAINING
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LEVERAGING 3D SIMULATIONS
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UPDATING DEPLOYED FORCESVIRTUAL TASK REFRESHERS
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Update deployed personnel
Support difficult or in-frequent tasks
Counter skill fade
OBJECTIVES
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SOLUTION: VIRTUAL TASK REFRESHERS
EQUIPMENT UPDATES
• Virtual hands-on exploration
• Parts information and links
TASK ASSISTANCE
• Procedural animations
• Real-time guided practice
INSTANT USE
• No installation required
• Deploy via CD, DVD, USB or Web
SELF-SUSTAINMENT & RE-USE
© 2010 NGRAIN CORPORATION
Keep knowledge fresh without dependency on instructors
Assist difficult/infrequent tasks; improve first-time-right and turn-time
Update personnel anywhere, on any computer
VIRTUAL TASK REFRESHERS - RESULTS