transforming the workplace experience€¦ · various workspaces. to allow choice of setting to...

GCworkplaceTRANSFORMING THE WORKPLACE EXPERIENCE

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Session Overview

BUILDING BLOCKS & ACTIVITY PROFILES

GCWORKPLACE DESIGN CONCEPT

OVERVIEW

GCWORKPLACE APPLICATIONS & BEST PRACTICES



3 3

I WORK FOR ONE GC

One government experience for everyone

I WORK ANYWHERE, ANYTIME

Flexibility no matter what I’m working on

I WORK COLLABORATIVELY

My teams and colleagues work together across the government

I WORK DIGITALLY ON ANY DEVICE

I have the right tools to work smarter not harder

I AM SUPPORTED IN MY WORK AND WELL-BEING

My workplace is built around me and it is enjoyable to do my job

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GCWorkplace Vision



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Key Design Principles

EQUAL ACCESS TO SPACE

DESIGNED FOR ACTIVITIES

VARIETY OF WORKPOINTS

FUNCTIONALLY ZONED

MODULAR AND ADAPTIVE



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Equal Access to SpaceWHY UNASSIGNED?

To promote an environment where all employees can have equal access to various workspacesTo allow choice of setting to suit employees’ personal preferencesTo provide employees the ability to choose a workpoint that accommodates their various tasks/activitiesAllows workspaces to be planned in functional zones allowing spaces to be grouped by noise and activity level

CHOICE promotes greater engagement by empowering people to decide what surroundings best contribute to their individual and group productivity

An unassigned environment allows space utilization to be optimized, and reduces vacant space due to absence or remote working



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Designed for Activities

WHAT IS ACTIVITY BASED WORKING?

Activity Based Working is about allowing employees to untether from a fixed point and choose the optimal setting for their work activities throughout the day. For most, the work day is comprised of a number of different activities which have different functional needs and can be best supported by a range of design solutions.

Image courtesy of Knoll



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Variety of WorkpointsIN

DIVI

DUAL

WO

RKPO

INTS

WORKSTATION

TOUCHDOWN

FOCUS POD

FOCUS ROOM

STUDY

REFLECTION POINT

ACTIVE WORKSTATION

PHONEBOOTH

COLL

ABO

RATI

VE W

ORK

POIN

TS

CHAT POINT

HUDDLE

TEAMING AREA

LOUNGE

WORK ROOM

PROJECT ROOM

MEDIUM MEETING ROOM

LARGE MEETING ROOM

SUPP

ORT

SP

ACE

KITCHENETTE

EQUIPMENT AREA

LOCKERS & SHARED STORAGE



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Functionally Zoned

A Quiet Zone includes open, semi-enclosed, and enclosed individual workpoints. In these zones, the intent is to encourage individual focus work, and to support the need for quiet or private spaces.

In an Interactive Zone, socialization and group collaboration is promoted and strongly encouraged. Providing a variety of group workpoints, and locating these activities away from the Quiet Zone, it is possible to achieve a balance within the workplace which supports all types of work activities and work styles.

A Transitional Zone includes a variety of open and enclosed spaces where less intense concentration is supported. Transitional Zones may include open individual and group workpoints, semi-enclosed collaboration, and support spaces such as lockers or shared equipment areas.



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Modular and Adaptive

BEST PRACTICES:

• Plan enclosed spaces using a modularity framework (as shown in diagram to the left), by standardizing wall dimensions across a project and by limiting built-in furnishings. This will better facilitate the grouping of enclosed spaces and will enable workpoints to be converted to those that are most in demand as the workplace evolves over time.

• Provide a wide range of workpoint options to allow for maximum flexibility. Equip them with furnishings that can be reconfigured to suit varying needs – for example, an open teaming area might feature modular seating and mobile whiteboards which can easily be rearranged to accommodate a large group or two smaller groups.

• Specify demountable partitions where possible, to increase ease of reuse and reconfiguration when the needs of a population change. Enclosed support spaces that are consistent across floors such as Kitchenettes, Shared Storage rooms or Telecom Rooms should be built with standard drywall construction, and all other enclosed spaces should use demountable partitions to allow optimal flexibility.

60m²

30m²

15m²

7.5m²

20m²

10m²

5m² 5m²

7.5m²

20m²

15m²

7.5m²

10m²

5m² 5m²

7.5m²

20m²

30m²

15m²

10m²

5m² 5m²

15m²

15m²

7.5m² 7.5m²



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Session Overview


OVERVIEW


BUILDING BLOCKS & ACTIVITY PROFILES



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GCworkplace Building Blocks

PRIMARYINDIVIDUAL

WORKPOINTS

SECONDARY INDIVIDUAL

WORKPOINTS

COLLABORATIVE WORKPOINTS

SUPPORT SPACES

PROGRAM-SPECIFIC SPACES



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Individual WorkpointsPR

IMAR

Y IN

DIVI

DUAL

O

PEN

PRIM

ARY

INDI

VIDU

AL E

NCL

OSE

DSE

CON

DARY

IN

DIVI

DUAL

WORKSTATIONMid-long term work space with

access to others

TOUCHDOWNShort-term landing point between other activities

FOCUS PODSemi-enclosed work pod for

mid- to long-term focused work

FOCUS ROOMEnclosed space for mid- to long-term focused work

STUDYShared room for individual quiet work

REFLECTION POINTRefuge for quiet contemplation

or wellness needs

ACTIVE WORKSTATIONTreadmill or stationary bicycle with

computer station, or other equipment that supports active postures

PHONEBOOTHEnclosed or semi-enclosed area with acoustic protection for phone calls



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Collaborative WorkpointsO

PEN

CO

LLAB

ORA

TIVE

ENCL

OSE

D CO

LLAB

ORA

TIVE

CHAT POINTArea for brief impromptu

conversations

HUDDLEInformal open or semi-

enclosed area for short- to mid-term meetings

TEAMING AREAInformal open area to

accommodate group work and idea generation

LOUNGEOpen area with furniture for

dining and/or social interaction and informal work

WORK ROOMEnclosed room for

team work or meetings up to 4 people

PROJECT ROOMEnclosed room for

collaboration in groups of 4 or more

MEDIUM MEETING ROOMEnclosed meeting room for

up to 12 people

LARGE MEETING ROOMEnclosed meeting room for up to 20 people



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Support Space and Program-Specific Spaces



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Session Overview


OVERVIEW

USER-CENTRIC DESIGN PROCESS




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Designing the User Experience

Image courtesy of PLASTARC



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Activity Profiles

AUTONOMOUS BALANCED INTERACTIVE

The Balanced profile is best suited to organizations with moderate interaction,

mostly within teams. It has the most balanced distribution of workpoints, with

an equal proportion of individual and collaborative workpoints.

The Interactive profile is best suited to organizations with a high

degree of interaction between colleagues and among teams. It

features the highest proportion of collaborative workpoints.

The Autonomous profile is best suited to organizations with limited interaction among

colleagues or teams, and features the highest proportion of

individual workpoints.



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Sample project with the Balanced Profile

Workstations: 32Touchdowns: 37Focus Pods: 6

Focus Rooms: 12Study: 1 (with 21 seats)

Phone Booths: 8Reflection Points: 7Active workstations: 3

Total Individual workpoints: 126

Chat Point: 5Huddle: 9Teaming: 4Lounge: 4

Work Room: 5Project Room: 3Medium Meeting Room: 3Large Meeting Room: 1

Kitchenette :1Equipment Area: 2Lockers: 150Shared Storage Room: 1Telecom Room: 1

WORKPOINT DISTRIBUTION FOR A FLOOR OF 1800m2 WITH A POPULATION OF 150: TOP WORKPOINTS FOR THIS POPULATION:

WORKSTATIONMid-long term work space

with access to others

TOUCHDOWNShort-term landing point between other activities

FOCUS ROOMEnclosed space for mid- to long-term focused work

HUDDLEInformal open or semi-enclosed area

for short- to mid-term meetings

TEAMING AREAInformal open area to accommodate

group work and idea generation

CHAT POINTArea for brief impromptu

conversations



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Comparing Activity Profiles








AUTONOMOUS PROFILE:








INTERACTIVE PROFILE:



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Design Best Practices

Optimize access to daylight and views of outdoors: plan vertical furnishing and architectural elements in way to reduce the obstruction of natural light, and position workpoints such as Reflection Points to allow access to views

Plan lockers at a 1:1 ratio to population: each occupant is allocated one personal storage locker; determine optimal configuration, whether lockers are to be dedicated or unassigned. Additional coat closets and day lockers for guests should also be planned near central locker areas

All workpoints must be accessible to occupants with limited mobility: plan height-adjustable or wheelchair accessible surfaces, and seating that can be moved or adjusted to user needs

Functional zones should include a variety of workpoints in each: the Quiet zone should feature a range of different primary and secondary individual workpoints with no collaborative workpoints, while the Transitional and Interactive zones should include a mix of both individual and collaborative workpoints

Plan enclosed workpoints strategically: use walls to delineate space, manage acoustics, and provide opportunities for writeable surfaces



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Project Tools and Resources

The following tools and resources are available for use:

GCworkplace Design Guide: a comprehensive manual on how to design using GCworkplace principles

Space Planning Workbook: an excel calculator to determine baseline workpoint distribution for each activity profile

Design Best Practices Checklist: a quick reference guide for planning and drawing review

GCworkplace Technical Reference Guide: detailed specifications and generic data sheets for each workpoint

Functional Programming and Design Consultation Tools: a suite of tools including a work style survey, programming workshop templates, analysis and reporting instructions and a Functional Program report template



Thank you

Melayna SimisterSenior Workplace Strategist

Workplace Solutions, Real Property Services

Public Services and Procurement Canada, Government of Canada

[email protected] GCworkplace on Gcpedia

Join the conversation on Gcconnex and Twitter#GCworkplace

Questions or Comments? We’d love to hear your thoughts on:

• How does this new way of planning change the way we

gather programming information?

• How do we address client-specific requirements within a

more standardized accommodation framework?

• How can we make the workplace more inclusive for all

employees?

Carolyn LascelleSenior Interior Designer

Workplace Solutions, Real Property Services

Public Services and Procurement Canada, Government of Canada

[email protected]



mailto:[email protected]

mailto:[email protected]

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