transforming law firms through change
DESCRIPTION
A brief review of our seminar for law firm leaders, outlining the successful methodology used for sustainable change. Lawyers are trained to sport risk, and mitigate it, Change is risky. So managing the different mindset is a challenge. This presentation combines John Kotter's Eight Steps to Change (with one additional one from us), Anthony Greenfield's Five Forces of Change, and Kurt Lewin's Force Field Analysis. We hope you enjoy it. Please contact us for the speaker notes, or to discuss - or even challenge - our thinking.TRANSCRIPT
All About Change Coaching, Consulting, Mentoring.
Support for professional service firms
All
About
Change
Who we are:
Twenty-five years’ experience in leading professional service firms
Specialises in Change Leadership and Change Management
Professional Services COO with direct P&L experience
MBA, PRINCE2®, FILM; FIC;
25 years’ experience including Arthur Andersen, Credit Suisse and McDermott Will & Emery
Specialises in business services, lawyer mums, and women in technology
Global Services Manager with international experience
John Wade
Sherry Bevan
Fifty years’ psf experience: banks; consulting; law firms
Corporate and Executive coaches: change leadership and management expertise
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Change
Agenda
Introductions
Goals: yours; ours
Eight steps to change
Leadership
Communication
Next steps
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Change
So. Important – or not?
What drives change in your firm?
Today?
Tomorrow?
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Change
Types of change
Types of change 1
Survival change• Kodak• Nokia(2012)
• Manches
Transformative change• Toyota• Nokia (1990)
• MacDonalds• Slater Gordon
1 Daft, R. (2008): The leadership experience. 4. ed. Thomson South-Western, Mason, Ohio.
Which are you?
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What challenges are facing the legal sector?
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My iceberg is melting: eight steps to change
1. Create urgency
2. Build coalition
3. Get the vision
4. Communicate
5. Empower action
6. Short-term wins
7. Don’t let up
8. Make it stick
9. Start again
John Kotter: Our iceberg is melting video book
nine
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Change
Creating Urgency
Urgency Crisis
Sample horizon scanning tools
STEPPESTLESWOT analysis
Creating urgency: not reacting to emergency
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Change
Build guiding teams
None of us knows as much as All of us
Japanese proverb
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Change
Develop a “vision for change”
Our essence
Getting to ‘there’
Keeping track
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Change
Empower action
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Change
Lewin’s ‘force-field’ analysis
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Change
Short-term wins
1. Use guiding Coalition to identify short-term wins2. PLAN for them3. Coaching helps; essential tenet4. Make the wins visible and unambiguous5. Create wave after wave of wins throughout programme
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Change
Don’t let up
Rome wasn’t built in a day…
…but it was built…
Occm blog: Change Leadership or Change Management. Or, both.
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Change
Bake it in
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Change
Creating Urgency