transforming bi australia

8/14/2019 Transforming BI Australia

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SAP 2009 / Page 1

SAP BusinessObjec t sThe Pow er o f Bus iness

In t e l l igenc e t o Transformt he Way t he Wor ld Work s

Ian Parker &Timo ElliottMay, 2009


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SAP 2009 / Page 2

Risk and Oppor t un i t y


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Source: IDC


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SAP 2009 / Page 4

1. DUCK !

2. K EEP SWIMMING

3. GET READY FOR THE NEXT SET

Image by Mike Baird: http://www.flickr.com/photos/mikebaird/


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Business Intelligence can

have a direct positiveimpact on acompanys businessperformance,dramatically improving

its ability to accomplishits mission

BI is particularly strategicbecause it is directedtoward businessmanagers andknowledge workers...

Tools that let these usersmake faster, better andmore-informeddecisions areparticularly valuablein a difficult businessenvironment.


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Look Af te r Your Custom ers

Stinting on customer service is a common and sometimes costly response to tough

economic times. By managing the customer experience more rigorously, companiescan maintain quality while still saving money.McKinsey


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As deteriorating performance forces increasingly aggressive head count reductions, itseasy to lose valuable contributors inadvertently, damage morale or the companys

external reputation among potential employees, or drop the ball on important trainingand staff-development programs.

McKinsey

Look Af t er Your Em ployees


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K ey Quest ions t o Surv ive t he Dow nt urn and

Thr ive in the Upt urn

Which lines of businessare most profitable?

Who are my most

profitable customers?

Where is my revenuecoming from?

How can we increasesales?

What risk exposure dowe have?

Protect the existingbusiness

What are we currentlyspending and what canwe safely cut ?

What is the impact ofthose cuts ?

Will a saving in oneplace have a knock on

effect in efficiency inanother place?

How can we increaseproductivity?

Be Effective and Efficient

Can we plan multiplegrowth scenarios fornext year?

Which product line grewlast year ?

What trends are there inbuying patterns?

Which suppliers aregiving us the best deal?

Uncover Future GrowthOpportunities

DUCK ! K EEP SWIMMING PREPARE FORTHE NEXT SET


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The Evolut ion of BI

In 1990s BI was tacticalIn 2000s it has become strategic

Next stage will be ubiquity

BI
mailto:[email protected]


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Business In t e l l igence

J us t l i k e Em ai l ?

BIBI and email

Infrastructure provided centrally by IT

Standard across the organisationAll users make use of it

Access inside and outside the organization

Unthinkable not to have it
mailto:[email protected]


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from customer service to partner self-service, from taxauditing to purchase order monitoring

no matter which database the data resides in, we can get itout to people in a form suitable for each of them, to allow

them to help drive our business forward.

the information infrastructure weve implemented usingBusiness Objects allows us to leverage it inside and outside

our organization

180 databases

3,500internal users

many 000sexternal users

Information is our most important asset

http://www.businessobjects.com/company/customers/spotlight/sabre.asp


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Barr ier t o Increased Per formanc eGap between strategy and execution

Execution


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Barr ier t o Increased Per formanc eGap between strategy and execution

Strategy Strategic Alignment

Execution


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Barr ier t o Increased Per formanc eLack of balance between risk and opportunity

Risks Opportunities

Predictable Performance

Strategic AlignmentStrategy

Execution


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Barr ier t o Increased Per formanc eLack of visibility through entire cycle

Risks Opportunities

Confident Decisions


Strategic AlignmentStrategy

Execution


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Ensure TrustedInformation

ProactivelyManage Risk

CreateEnterpriseVisibility

Ac hiev ing Benef i t s w i t h SAP Bus inessObjec t s

Confident Decisions


Strategic Alignment


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SAP BusinessObjec t s Produc t Por t fo l io

BusinessIntelligence

ReportingQuery, Reporting,

and Analysis

Dashboards andVisualization

Search andNavigation

AdvancedAnalytics

Enterprise PerformanceManagement

StrategyManagement

Planning, Budgetingand Forecasting

Profitability andCost Management

Consolidation

Spend andSupply Chain

Governance Riskand Compliance

RiskManagement

AccessControl

ProcessControl

Global TradeServices

Environmental,Health and Safety

DataIntegration

Data QualityManagement

Master DataManagement

MetadataManagement

InformationManagement


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Trend #1: Inc reas ing ly St ra t eg ic and In tegrat ed


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StrategyManagement

BusinessPlanning

Profitability and

Cost Management Consolidation

SpendAnalytics

DataIntegration



MetadataManagement


Governance, Risk,and Compliance

RiskManagement

AccessControl

Process

Control

Global Trade

Services




and Analysis

Dashboards and

Visualization

Search and

Navigation

AdvancedAnalytics


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StrategyManagement

BusinessPlanning

Profitability and


SpendAnalytics

DataIntegration



MetadataManagement



RiskManagement

AccessControl

Process

Control

Global Trade

Services




and Analysis

Dashboards and

Visualization

Search and

Navigation

AdvancedAnalytics


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StrategyManagement

BusinessPlanning

Profitability and


SpendAnalytics

DataIntegration



MetadataManagement



RiskManagement

AccessControl

Process

Control

Global Trade

Services




and Analysis

Dashboards and

Visualization

Search and

Navigation

AdvancedAnalytics


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StrategyManagement

BusinessPlanning

Profitability and

Cost ManagementConsolidation

SpendAnalytics

DataIntegration



MetadataManagement



RiskManagement

AccessControl

Process

Control

Global Trade

Services




and Analysis

Dashboards and

Visualization

Search and

Navigation

AdvancedAnalytics


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Open &Agnostic

Open apps &BI, "agnostic"

to underlyingtechnology

CompleteStack

Most complete,integrated stack

Hyperion, Interlace,

diverse apps

Essbase, nQuire,BIEE

Cognos CPM

Cognos

Proclarity

Performance PointExcel

Function/industryspecificvendors

SAS, Microstrategy,InfoBuilders,Informatica

EPM & GRC

Data Warehouse


EnterpriseApplications

Oracle DW

Oracle, PSFT,Siebel

DB2 DW SQL Server DW

Dynamics

BW, BIA

Business Suite

Teradata, Netezza,MySQL, Sybase

NetSuite

IndependentVendors

Business Objects

+ SAP

Business Objects+ SAP

Not Al l Dat a is in SAPIntegrated Information Needed from Everywhere


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Over 25 supported integrations and solutionsAn integral part of many Oracle products:

Crystal Reports, Live Office, Share PointWindows, .Net, SQL Server

Websphere, CrystalJoint industry solutions

Databases, Applications, Files,Unstructured, Datamarts,Metadata, Federation


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SAP 2009 / Page 27 SAP 2008 / Page 27

Business Users

Task Work ers

Nat ure of Work

Management by exception

Collaboration across boundaries

Context over information

Web 2.0

Consumer-like expectations

Lean consumption platform

Third-party mash-ups

Demograph ics

Multi-nationalism

Mobile workforce

Rise of digital natives

Trend #2: The Rise of t he Business Us er

Reshaping The Business Environment


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ALL Dat a


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SAP BusinessObjec t s Ex plorer

DemoSAP BusinessObjec t s Ex plorer


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In t roduc ing SAP Bus inessObjec t s Ex plorer

SAP 2009 / Page 31

Simplicity and speed of search

Intuitive data exploration and visualization

Fast response across mountainsof data

Simplicity and speed of search

Intuitive data exploration and visualization

Fast response across mountainsof data

Bring BI to All Business Users

Easy and efficient to manage and scale

More reactive to business withfaster delivery

Based on proven reliable infrastructure

Easy and efficient to manage and scale

More reactive to business withfaster delivery

Based on proven reliable infrastructure

Help IT to Be Successful


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SAP 2009 / Page 32

Cust om er Feedbac k To Dat e

SAP 2009 / Page 32

Classified the target populationas the active information userand further defined them as

users who have morequestions

Best for managers who need toexplore different business areasbut arent served by existing in-

house BI tools

Classified the target populationas the active information userand further defined them as

users who have morequestions

Best for managers who need toexplore different business areasbut arent served by existing in-

house BI tools

Highlights

Ease-of-use

Business user empowerment

Eye-catching look and feel wow factor in the interface

Left with the impression thatresponses would be very quick

Ease-of-use

Business user empowerment

Eye-catching look and feel wow factor in the interface

Left with the impression thatresponses would be very quick

Top Likes

If you know how touse a computer youcan use Explorer.

This is a perfect toolfor our managers whodont know what theyare looking for.

Finding information isas easy as searchingthe Internet.

The point and clickinterface allows usersto pick what theywant - like you would

do on any website.


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SAP 2009 / Page 33

SAP BusinessObjec t s Innovat ion Cent er


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SAP BusinessObjec t s Innovat ion Cent er

Polest ar in

t he Cloud

Event-

Dr iven BI

Socia lN e tw o r k

Analyzer

iPhone Cat a log

Browser

T ex t t o

Query

BI Panel

And Many More!

http://innovation_center.sap.com


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Soc ia l Net w ork Analyzer Pro t o t ype

DemoSoc ia l Net w ork Analyzer Pro t o t ype


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SAP 2009 / Page 38 SAP 2009 / Page 38 SAP 2009 / Page 38

Sust a inabi l i t y Per form anc e Managem ent

SAP 2009 / Page 38

Manage strategy and risks

Merge financial & other sustainability data

Provide transparency and actionable insight

Visualize and report for stakeholder impact

Reduce reporting costs

Design Source Sell Move Service Take BackMake

CSO:

Auditable

Sustainability

VPStrategy:

GovernforSuccess

CFO

MinimizeRisk


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SAP 2009 / Page 39 SAP 2008 / Page 39

Sales ShippingBusiness Users

WholesaleDistribution

ProfessionalServices

ConsumerProducts

Col laborat ive Dec is ions


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SAP 2009 / Page 40

Mill Products

Aerospace &Defense Automotive Banking

Engineering,Construction &

Operations Healthcare

Higher Education

& Research

Life Sciences Media

ChemicalsConsumerProducts

Defense &Security

High Tech

IndustrialMachinery &

Components Insurance

Mining Oil & Gas

Professional

Services

Public Sector Retail

Telecom-

munications

Travel & Logistics

Services Utilities

Wholesale

Distribution

Customer Retention Product Performance

Revenue RecognitionWorkforce Optimization


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SAP 2009 / Page 41 SAP 208 / Page 41

BI standardization

Customer segmentation

Operational efficiencies

Fast, efficient close

Retaining top talent

Risk management

K ey BI Oppor t un it ies

In Tough T im es


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SAP 2009 / Page 42

St ra t eg ic A l ignm ent

Pred ic t ab le Per form anc e

Conf ident Dec is ions


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Thank You!

Timo Elliott Ian [email protected] [email protected]

BI Questions Blog: www.timoelliott.com

twitter.com/timoelliott

transforming bi australia

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