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Page 1: TRANSFORMATIONAL WORKSHOPSparichay-india.in/ptw.pdfbetween success and failure is, service. ... • Learn the secrets of getting the best out of your team ... • Improve productivity

TRANSFORMATIONAL WORKSHOPS

Page 2: TRANSFORMATIONAL WORKSHOPSparichay-india.in/ptw.pdfbetween success and failure is, service. ... • Learn the secrets of getting the best out of your team ... • Improve productivity

ANECDOTESCASE STUDIESCLIPSDISCUSSIONS GROUP EXERCISESINTERACTIVEMULTI-MEDIAQUIZROLE PLAYSSTORIES

OUR WORKSHOPS ARE A KALEIDOSCOPE

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BRAND

There is no one in the corporate world, irrespective of their job function, who is unaware of Branding.

Conventionally Branding has been looked upon as a marketing function. Businesses need customers, and to attract customers you need to market your products and services to them.

The modern day scenario has become complex. The proliferation of choices is not restricted to the customers.

The need of the hour is for organisations to adopt a holistic approach to Branding. An approach that focuses not only on the external measures to win customers, but also on the internal values and functioning of the organisation.

Branding, therefore, cannot be an apparel, nor the approach ornamental. Branding has to be intrinsic, woven into the web and waft of the organisation.

Irrespective of department or function, Branding for each and every member of the organisation is not only desirable, but imperative.

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BRAND

Understand Brand. Develop Brand.

• Understand what is ‘True’ Branding• Learn how Branding can elevate your performance• Make Branding improve your Corporate Excellence

Who can benefit

• Individuals who want to achieve high performance• Result-oriented managers who are looking for ways to improve team

performance• Executives looking for new ways to develop their personal skills and enhance

corporate performance

Format

One Day Interactive Workshop• Role Play• Group Discussion• Activities

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LEADERSHIP

Whether you lead your life, or others, leadership is not optional.

From deciding to do, to take direction, to steer, to inspire, to convince, to take responsibility, leadership has been the essence of all achievement.

From productivity to efficiency, from behaviour to culture, from trust to dependability, from performance to excellence, leadership has a role in every facet of life, from the personal to the professional.

Today, leadership has become a favourite topic of discussion, but few understand it, and fewer know how to put it into practice.

Leaders are not born, they are made. They evolve when people decide to lead in every aspect of their lives.

They realize it is not a position, but how they lead, will determine how good they are as leaders.

Learn to lead. Develop your leadership skills.Grow to be a leader.

Page 8: TRANSFORMATIONAL WORKSHOPSparichay-india.in/ptw.pdfbetween success and failure is, service. ... • Learn the secrets of getting the best out of your team ... • Improve productivity

LEADERSHIP

Learn to Lead

• Know What is True Leadership• Learn the steps to grow yourself into a Leader• Learn Leadership tools to make your Leadership effective

Who can benefit

• Individuals who aspire to be leaders• Result-oriented managers who are looking for ways to enhance leadership skills• HODs, Team Leaders, Managers and Leaders who want to take their leadership skills

to the next level

Format

One Day Interactive Workshop• Role Play• Group Discussion• Activities

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CUSTOMER SERVICE

In today’s world, whether you are in the business of products or services, what stands between success and failure is, service.

Good customer service provides an experience that meets or exceeds customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales, because discontented customers could take their business to a competitor.

The Customer was always the king but with ample opportunities to flex their muscles, they keep raising the bar of expectations.

With products and services becoming increasingly similar, service is now the winning difference.

In this age you don’t win by miles, but in inches.

And customer service provides that push.

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CUSTOMER SERVICE

Service is the Mantra

• Customer Service Mantra - learn how to acquire positive ratings from your customers

• Learn how to create a service oriented culture in the organisation• Learn Customer Service Techniques – to retain and acquire

Who can benefit

• Executives directly or indirectly in customer delivery or interaction• Managers and HODs who impact the customer experience• Executives wanting to raise the bar of customer service in the organisation

Format

One Day Interactive Workshop• Role Play• Group Discussion• Activities

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TEAMWORK

We live in a world of inter-dependency where seldom can anything of substance be done singularly. Working in teams is a common part of the business environment.

For meaningful activities we need to work in groups; teams; associations; committees; or troops. But when two or more individuals are at play, their relationship, their chemistry affects whether they are working with, or against each other.

It can be challenging for different personality types to work together for a common goal. Motivations, intents, egos, mind-sets, or relationships mar the collective performance of the group.

Ignite your teams to achieve the best, collectively.

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TEAMWORK

Teamwork is a Science

• Learn the secrets of getting the best out of your team• Understand how to enhance team performances• Learn how to ignite your teams to achieve the best

Who can benefit

• Team Leaders and HODs who want to boost the team productivity• Managers and Leaders in the making who want to learn the ropes before they

jump in• Executives who work in critical functions where team performance is key

Format

One Day Interactive Workshop• Role Play• Group Discussion• Activities

Page 15: TRANSFORMATIONAL WORKSHOPSparichay-india.in/ptw.pdfbetween success and failure is, service. ... • Learn the secrets of getting the best out of your team ... • Improve productivity
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COMMUNICATION

The globalization of business has been possible due to the rapid growth of innovative mediums of communication.

But it has also put communication to a severe test.

Communication has expanded its portfolio and to be a competent communicator there are now diverse skills to be acquired.

From writing emails to delivering presentations, communication is the last mile that often makes or breaks all the efforts put in by the organisation.

Understanding the written and unwritten rules of communication and exploring the nuances to use this tool most effectively is imperative.

Competent communication will make the team discover confidence that is essential in an area that is the life-blood of an organisation.

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COMMUNICATION

Communicate Effectively

• Provide a bird’s eye view of Communication• Understand the nuances to enhance communication skills• Improve productivity through clear and effective communication

Who will benefit

• Executives who mainly interact with customers, vendors, stake holders

• Managers, HOD’s and Leaders who want to improve performance through effective communication

• Executives who have a key role in corporate communication

Format

One Day Interactive Workshop• Role Play• Group Discussion• Activities.

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PERFORMANCE

Today, for most organisations the biggest asset is people. And the biggest cost is people.

The only cost higher than people is the cost of under-performance, firing, attrition, and on-going recruitment.

In a cut-throat competitive market scenario organisations can ill-afford to have weak performers. These cracks can leave them in doubt about themselves while they move to capture competitive markets.

A strong workforce eliminates self-doubt, ensures performance, and propels the organisation confidently towards its goals and objectives.

Page 20: TRANSFORMATIONAL WORKSHOPSparichay-india.in/ptw.pdfbetween success and failure is, service. ... • Learn the secrets of getting the best out of your team ... • Improve productivity

PERFORMANCE

Raise the Bar

• Learn how to move beyond threshold performances• Learn performance and productivity techniques• Create a culture of excellence

Who can benefit

• Executives whose performance has reached a plateau• Executives who are exploring ways to enhance their productivity• HODs and Managers who want to raise the bar

Format

One Day Interactive Workshop• Role Play• Group Discussion• Activities

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IMPACT PRESENTATION SKILLS

The Presentation Paradox: Making a presentation can give sleepless nights to the presenter, and a poor presenter could put the audience to sleep.

Presentation Skills today, are as essential as a cellphone.

Presentations are made one-on-one, at team meetings, to large groups, or a congregation.

Irrespective of the size of the gathering, the skill of the presenter is not negotiable.

With attention spans shrinking as we speak, it has made the task of the presenter a challenging one.

Whether it is an elevator pitch, an intro at a network meet, chairing an internal meet, or addressing delegates you need to be conversant in the conversation techniques.

In situations where you just speak, sometimes complementing with a flip chart, sometimes illustrating with a basic slide deck, or a fully loaded Powerpointpresentation, the presenter needs to develop skills to wow the audience.

From interaction to engagement, from informing to educating, from listening to rapt attention, a presenter can put across an idea effectively to the audience.

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Impact People

• Learn the tools, techniques and temperament to make impactful presentations

• Learn how to hook the audience and deliver your message• Enhance your power of influence and leadership skills

Who can benefit

• Executives who mainly interact with customers, vendors, stake holders• Managers, HOD’s and Leaders who want to improve communication and

influence• Executives who have a key role in corporate communication

Format

Two Day Interactive Workshop• Individual and Group Presentations• Prepared and impromptu speeches• Video Recording and Feedback

IMPACT PRESENTATION SKILLS

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DIFFERENTIATION

In today’s tough and competitive environment companies burn midnight oil to give their brand an edge.

Branding has now become a double edged sword. It is no longer a closely guarded secret and almost everyone is doing exactly what you are doing. Hence it fails to differentiate you from the others.

Is there anything brands can do to differentiate themselves from the clutter?

Can brands do something that will make them ‘stand out’ amongst the crowd?

Can brands do something to retain the fickle customers from moving away?

If you look at some of the neglected aspects of branding, it will give you an edge that has been eluding you.

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DIFFERENTIATION

The Differentiation Edge

• Learn how to make your product /service or organisation unique in the eyes of the customer

• Understand the tips and techniques to not only develop the edge, but retain it• Stay ahead of your competition

Who will benefit

• Delivery Heads, Customer Service Executives and Marketing Executives• HOD’s, Managers and Leaders who want to contribute to the differentiation• Executives who are keen to develop the edge for the organisation

Format

One Day Interactive Workshop• Role Play• Group Discussion• Activities

Page 27: TRANSFORMATIONAL WORKSHOPSparichay-india.in/ptw.pdfbetween success and failure is, service. ... • Learn the secrets of getting the best out of your team ... • Improve productivity
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MOTIVATION

People are capable of achieving much more than what they believe.

To get them to achieve more, we need to work on their beliefs, by developing positive outlook, boosting self-confidence, and cultivating self-esteem.

Mundane routine brings boredom, pessimism accompanies difficult targets, and with lack of challenges gets complacency.

Different strokes gradually deteriorate the performance, and you need the right antidotes to shake these out of the system.

Efficient organisations keep their personnel cutting-edge ready with regular motivation sessions than wait for signs of rust to show up.

Keep your teams fighting-fit.

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MOTIVATION

Motivate to achieve

• Learn self-improvement techniques and skills to enable and support personal growth and well being

• Motivate to set clear, challenging yet achievable personal goals• Motivate to step outside the comfort zone

Format

• Two Hour / Half Day Seminar• Full Day Interactive Workshop• Series of Interactive Workshops

Role Play | Group Discussion | Activities

Page 30: TRANSFORMATIONAL WORKSHOPSparichay-india.in/ptw.pdfbetween success and failure is, service. ... • Learn the secrets of getting the best out of your team ... • Improve productivity

FACULTY

Suneel Agarwal is a Brand Architect, Presentation Coach, and a Transformation Speaker.

With more than three decades of experience behind him, Suneel has created successful service-oriented businesses and cultivated strong brands including Johnson & Johnson, Castrol, Birla Lifestyle, and ITC amongst others.

He has been a consultant to organizations of all sizes, across domains -FMCG, Infrastructure, Hospitality, Healthcare, Retail, etc. He has been guiding them in areas from business strategy, branding, customer service to mentoring executives for personal development.

Suneel blogs regularly and his thoughts for the day are well received across publications and social media.

He has conducted a variety of seminars and workshops on Branding, Leadership, Team Building, Personal Development, Presentation Skills, Motivation, and Transformation.

Over the years he has set new benchmarks for presentation skills while inventing innovative techniques to engage audiences.

His audience covers corporates, executives, entrepreneurs and students - from young adults to top management.

Suneel mentors CEOs to young executives to groom new champions in Public Speaking as well as leaders.

Suneel has a reputation for bringing fresh perspectives and rare insights thereby transforming people and organizations.

[email protected] | +91 98210 37546 | www.parichay-india.in

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PARTICIPANT SPEAK

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PARTICIPANTS

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PARICHAY BRAND CONSULTANTS

Parichay Brand Consultants has been engaged in brand building for three decades and has handled virtually every activity under the Brand spectrum.We have worked with eminent companies such as Johnson & Johnson, Kingfisher, Dunlop, Castrol, ITC, GKW, Birla Lifestyle and others from various industries such as FMCG, Infrastructure, Hospitality, Healthcare, etc.

Having catered to possibly every type of assignment under the branding umbrella, Parichay Brand Consultants has been recognized for its strategic inputs, and providing a bird’s eye view to the brand as a whole.

Parichay Brand Consultants now focuses on 360⁰ Branding which can impact the fortunes of the brand.