transactional analysis
DESCRIPTION
TRANSCRIPT
![Page 1: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/1.jpg)
TRANSACTIONAL ANALYSIS
MS CHRISTINEMN FINALRAKCON
![Page 2: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/2.jpg)
DEFINITION
• Transactional analysis is a method of understanding people’s behavior by analyzing the transactions or interactions which transpire between people.
• Transactional analysis is a social psychology and a method to improve communication.
![Page 3: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/3.jpg)
THEORY OF TRANSACTIONAL ANALYSIS
![Page 4: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/4.jpg)
GOALS OF TRANSACTIONAL ANALYSIS
• Make yourself aware of your triadic personality structure.
• Increase awareness of your own ego state and the ego states of others.
• Be aware of both social and psychological messages which exist within communication transactions.
• Increase the chance for complementary transaction.
![Page 5: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/5.jpg)
STRUCTURAL ANALYSIS TRANSACTIONAL ANALYSIS- EGO STATES
• Berne defined an ego state as “ a consistent pattern of feeling and experience directly related to a corresponding consistent pattern of behavior” .
![Page 6: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/6.jpg)
PARENT EGO STATE (EXTEROPSYCHE
Nurturing parent
Critical parent
CHILD EGO STATE
The natural / free child
Adapted child
ADULT EGO STATE
![Page 7: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/7.jpg)
• Only 7% of the meaning is in the words spoken
• 38% of meaning is paralinguistic (the way that the words are said)
• 55 % is in facial expression
![Page 8: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/8.jpg)
INTER PERSONAL TRANSACTIONS
![Page 9: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/9.jpg)
Reciprocal/complementary
![Page 10: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/10.jpg)
Reciprocal/complementary
Example 1A: have you been able to write the report?(adult to
adult)B :“yes I m about to email it to you.” (adult to adult)Example 2 A: “would you like to skip this meeting and go watch a
film with me instead?”(child to child)B: “I’d love to – I don’t want to work anymore, what
should we go and see?” (child to child)
![Page 11: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/11.jpg)
Crossed transactions
![Page 12: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/12.jpg)
• Example 1a• A: have you been able to write the report?
(adult to adult)• B: “ will you stop hassling me? I ‘ll do it
eventually”(child to parent)
![Page 13: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/13.jpg)
DUPLEX OR COVET TRANSACTION
![Page 14: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/14.jpg)
• There are two different levels in transaction. One of them is a surface level or social level and the second one is a hidden level or a psychological level.
![Page 15: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/15.jpg)
In a class room the teacher played some video clips to give a presentation on Marxist ideology.Two of the students started discussing topics related to Marxist ideology which were not discussed in the class before. Now apparently, or on surface, the two students were having an adult-to-adult transaction. But covertly, that transaction was a child-to-child transaction as the two were trying to tell the rest of the class, ‘Look! We’ve more knowledge about the topic”.
![Page 16: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/16.jpg)
THE FOUR LIFE POSITIONS
1. I AM NOT O.K YOU ARE O.K• Lack of self respect and self confidence • Feeling of inferiority and negative approval.• Lack motivation and strive to progress.• Dominated by situations and lack initiative.
![Page 17: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/17.jpg)
2. I AM NOT O.K YOU ARE NOT O.K
• Low opinion and lack of self confidence.
• No trust in others, rather always suspicious.
• Negative feeling of thought of self and others.
• Not straight forward.
![Page 18: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/18.jpg)
3.I AM OK YOU ARE NOT OK
• Lack of trust and confidence in colleagues.• Feeling of superiority and power• Blaming his colleagues for any failure.• No interest in feedback.
![Page 19: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/19.jpg)
4. I AM O.K YOU ARE O.K
• Respect for self and others- high self esteem.• Interested to provide democratic leadership.• Honest and sincere in both his work and with
colleagues.
![Page 20: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/20.jpg)
POSITIVE STROKES
• A positive stroke is any recognition that is direct, appropriate, and relevant .Positive strokes leaves the other person feeling alive, alert, and significant
• Positive strokes may be . . .• Complimentary• Affectionate
![Page 21: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/21.jpg)
Positive Unconditional Strokes
• Example• “I really liked the way you handled the
meeting.”• “You really know how to close a sale.”
![Page 22: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/22.jpg)
Positive Conditional Strokes
• Examples . . .• “If you keep that up, you will get a big bonus.”• “When you work like that you really
contribute to the team.”
![Page 23: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/23.jpg)
NEGATIVE STROKES
• Strokes can also be negative• A put down• An insult• Laughing at someone
![Page 24: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/24.jpg)
TRANSACTIONAL ANALYSIS AS ATOOL IN BUILDING INTERPERSONAL RELATIONSHIPS
• Knowing and trusting each other is essential, self disclosure, self awareness and self- trust are also very important.
• Communicating with each other accurately and inclear words and actions.
• Accepting and supporting each other’s positive and negative strokes. Accept the person as he is and then change him once the rapport is established.
• Resolving conflicts and relationship problem constructively.
![Page 25: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/25.jpg)
ROLE OF TRANSACTIONAL ANALYSIS IN NURSING PROFESSION
• TA enables the mangers and educators to aware about their ego states for the first time.
• Based on this awareness, they do feel the need for shifting ego states as per the demand of the situations.
• It helps them to become aware of the effects of their communication(transactions) with others and why and how it breaks or builds.
• They become aware of the need and efficacy of positive strokes and dysfunctional effects of negative strokes
![Page 26: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/26.jpg)
contiiiii• TA concepts help them to reduce work
tension and increase harmony in working with people.
• TA develops capacities of awareness, spontaneity and intimacy.
• Knowledge of transactional analysis enables a manager and educator to modify the behavior of coworkers, thereby improving communication and increasing productivity.
• An understanding of ego state is necessary for the manager to interpret and modify her own responses to patient and coworker.
![Page 27: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/27.jpg)
TA FOR EDUCATION
• Transactional analysis is a practical educational psychology that offers a way of transforming educational philosophy and principle into everyday practice.
• TA concept provide a flexible and creative approach to understand how people function and to the connection between the human behavior ,learning and empowerment, enhancing effective methods of interaction and mutual recognition.
• Educational TA is both preventive and restorative . the aim is to increase personal autonomy , to support people in developing their own personal and professional philosophies and to enable optimum psychological health and growth.
![Page 28: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/28.jpg)
FOR ORGANISATIONAL CHANGE
• TA to enhance job performance develop more effective management, leadership skills, and greater organizational teamwork. TA support organizational goals and helps to solve management- employee problems or conflicts in order to promote healthier and more productive business, government and social organization.
![Page 29: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/29.jpg)
FOR PERSONAL CHANGE
• TA to help achieve your personal goals. You can use it to break free of negative life script and become more autonomous.
• TA has significant role in resolving conflicts and building interpersonal relationship. It can bridge the difference and cement interpersonal relationship by knowing and trusting each other by self disclosure, self awareness and self trust
• Communicating each other accurately• Accepting and supporting each other’s positive
and negative strokes
![Page 30: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/30.jpg)
FOR SOCIAL CHANGE
• TA can be used to promote healthy and productive social institutions. It can raise awareness of social inequities and promote ok- ok relations between diverse cultural group. TA can be used by both informal and formal social leaders and their followers to support basic human rights in line with the goal of creating more harmony in society.
•
![Page 31: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/31.jpg)
SUMMARY
MEANINGDEFINITIONTHEORYGOALSSTRUCTURAL ANALYSISFUNCTIONAL ANALYSISPOSITIVE STROKESFUNCTION OF TA
![Page 32: Transactional analysis](https://reader036.vdocuments.us/reader036/viewer/2022062617/54bede194a7959d6208b45ba/html5/thumbnails/32.jpg)