trane’s new integration platform
DESCRIPTION
Trane’s New Integration Platform. Lynxspring’s JENEsys ™. Bob Mealey Lynxspring Vice President – Marketing and Sales Previously TAC Partners OEM Sales Federal Sales OnSite Circon Partner Infonet Software OSIware Inc. Background and Vision for the Integration Platform. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/1.jpg)
Trane’s New Integration PlatformLynxspring’s JENEsys™
![Page 2: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/2.jpg)
Bob MealeyLynxspringVice President – Marketing and Sales
PreviouslyTAC
PartnersOEM SalesFederal SalesOnSite
Circon PartnerInfonet SoftwareOSIware Inc
![Page 3: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/3.jpg)
Background and Vision for the Integration Platform
![Page 4: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/4.jpg)
Adding an Integration Platform
Tracer Summit
Siemens JCI
Honeywell
Integration Platform
Lighting Security
Other
Tracer ES
BACnet
LonTalk
Modbus
Tracer SC
TCP/IP (HTTP/XML)
IT Standards
Comm 3
Comm 4
LonTalk
Tracer BCU
Industry Specific
BACnet/IP
![Page 5: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/5.jpg)
Background
• A new construction oriented controls provider• Controls sold primarily with equipment• Strategy is leveraging depth of knowledge
in HVAC applications• Provide open, standard systems (protocols)– LonWorks, BACnet and Modbus
• Promote integrated systems and solutions
Trane
![Page 6: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/6.jpg)
Current Integration Capability• Open system oriented– BACnet at the system level– LonTalk at the field controller level– Investing in new, open standards– Effective for newer systems and future installations
• Minimal capability to integrate proprietary systems– Varying methods– Replace rather than integrate - expensive.
• Investment required to develop software and drivers for Trane designed integration platform (Tracer SC)– Time– Schedule
![Page 7: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/7.jpg)
Integration Vision
• Renewed focus on retrofit• Ability to provide system solutions• To the customer...
“Yes, we can work with your current system”“Yes, we can provide an integrated solution”
• Trane controls product portfolio includes an integration platform
• Integration platform facilitates moreTrane controls, contracting andservice sales in existing buildings
• Integration platform extends Tracerability to expand Trane retrofitcapability
![Page 8: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/8.jpg)
New Integration PlatformLynxspring JENEsys™
![Page 9: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/9.jpg)
Trane is now a Lynxspring Business Partner (LBP)
Lynxspring is now a Trane Integrated Solutions Partner
Lynxspring
“...a tremendous opportunity to grow your BAS business!” Mike Mumma, Controls Sales Leader
![Page 10: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/10.jpg)
Some Definitions in the Tridium World
• Niagara Framework – Owned by Tridium– Windows
• Vykon Products – Division of Tridium– Excel– Word – Personal Computer etc.
![Page 11: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/11.jpg)
Who is Lynxspring?
• Control manufacturer, developer,value added reseller– Core product is a hardware/software suite - JENEsys™ – Specialize in Internet technologies and interoperability– Focus is distribution channel and service– Use software and technology instead of
head count where possible• Employees– Engineers, software developers, technicians,
sales professionals– Backgrounds include consulting engineers, controls contracting,
software designers, service providers
![Page 12: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/12.jpg)
Why Did Trane go with Lynxspring?
• Speed to market• Established training and support program• Custom development capabilities• Available software components to simplify integration• Licensed to build their own hardware (JENE)• Based on a widely accepted platform• No competitive service organization• We have momentum– Independent Trane offices are successfully
using this integration platform
![Page 13: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/13.jpg)
What Does Lynxspring Do?
• Manufactures the JENEsys product line
• JENEsys includes hardware and software
• JENEsys uses Tridium NiagaraAX operating system
• Brings offerings through sales channels– Lynxspring Business Partners
– Software Development
– National Accounts
– Original Equipment Manufacturing (OEM)
![Page 14: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/14.jpg)
What Does Lynxspring Do?Under the new Trane agreement
• Lynxspring Business Partners– Controls sales/support– Training services– Professional services
• Software Development– Communication drivers– Management software– Drivers and Niagara appliances
![Page 15: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/15.jpg)
How Can Lynxspring Help Trane?
• JENEsys products complement Trane controls– Adds an integration platform
• Integration platform brings additional protocol capability• Integrate beyond HVAC (lighting, security, etc.)• Additional protocol capability enhances Trane’s
position as an integrated solutions provider– More information to deliver comfort, energy savings,
safety, serviceability, sustainability
Embrace… if you can’t replace!
![Page 16: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/16.jpg)
Trane is Working with Lynxspring, Why?
• Speed to market
• Established training and support program
• Custom development capabilities
• Available software components to simplify integration
• Build’s their own hardware (JENE)– Based on a widely accepted Niagara AX platform
• “Best of Breed” strategy
![Page 17: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/17.jpg)
JENEsys™ Powered by Niagara- a ubiquitous technology
• Designed to unify diverse devices, protocols and data• Built-in Internet standards take advantage of the web• Embedded and scalable solution – same software up
and down• Connects real time data from field devices to
enterprise• Integrated tools sets – for fast development• Connects disparate devices peer to peer without
independent of central server
![Page 19: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/19.jpg)
What Integration Means for Trane’s Clients
• Renewed focus on providing solutions to your current environment• Ability to provide you with system solutions• Allow us to say:
“Yes, we can work with your current system”“Yes, we can provide an integrated solution”
• A “best of breed” integration platform to complement Trane controls product portfolio
• Integration platform extends Tracer’sability to provide a total building automation solution
![Page 20: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/20.jpg)
Product Overview
![Page 21: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/21.jpg)
JENEsys™ Internet Integration Platform- flexible, scalable…
JENEsys™ PC 1000 (64MB & 128MB)
JENEsys™ PC 6000 (128 MB & 256MB)
JENEsys™ Web Server Software
![Page 22: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/22.jpg)
JENE PC 1000 JENE PC 1000
• Fully Programmable
• 64 or 128 MB of RAM, 64 MB Flash Drive
• 1-1000 points
• Communicates 20-40 Nodes (LON or BACnet controllers)
• Add features as you need them, (Lon, Bacnet I/P, Bacnet MSTP, Modbus, Modem, etc.)
• Add Web UI (graphics) for stand alone front end.
• Add Niagara™ Network Driver for peer to peer communication, to be part of a larger system.
![Page 23: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/23.jpg)
JENE PC 6000JENE PC 6000
• Embedded PowerPC 524MHz Processor
• 128 or 256 MB RAM; 128 MB Flash Drive
• Large Bus Network Controller 41-120 Nodes
• 1001-2000 points
• Same I/O and Communication options as the JENE PC 1000.
![Page 24: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/24.jpg)
JENEsys™ Web SupervisorJENEsys™ Web Supervisor
• Use Supervisor primarily as a DB application
• Network Server for multiple JENE’s
• Single point of access
• Utilize large memory and disk space for data
• Includes the programming tool
• May be purchased as a BACnet interface to BCU for data collection and transfer applications
![Page 25: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/25.jpg)
JENEsys™ Built-in Communications
1st RJ45 Ethernet Connection (TCP/IP or Any Browser Interface)
Earth Ground
RS485 Connection(BACnet MS/TP, Modbus)
Communication Module (LON, Modem, Zigbee)
2nd RJ45 Ethernet Connection (BACnet IP/BACnet Ethernet, TCP/IP)
RS232 Port for Serial Connections
![Page 26: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/26.jpg)
Target Application
Legacy Integration
![Page 27: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/27.jpg)
Leveraging Legacy IntegrationDeveloping Opportunities
![Page 28: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/28.jpg)
Marketing Approaches• The Red Coats and the Open Field Attack
– Trade Shows– Specification Writing– Broad Sweeping Marketing Programs– Puts in playing field with mom and pop shop
• Guerilla Tactics – Trane and Lynxspring Preferred Method– Direct Sales Channel– Service Sales Channel– Ambush Tactics
![Page 29: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/29.jpg)
Getting Into Legacy Integration
• It’s a different business model– Presents many opportunities– Involves non-Trane systems and
components• It requires different resources– Design, engineering, estimating– In-house product knowledge– Technicians brought in from other controls companies– Competitive subcontractor relationships at times
![Page 30: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/30.jpg)
Opportunities• Non-Trane systems in existing buildings– Service customers with competitive control systems– Comprehensive solutions customers– Turnkey retrofit projects– Multi-site owners
Facility and campus expansions NiagaraAX-based (Tridium) school districts
• Plan and spec jobs with competitive front end• Other building system solutions– Legacy Security– Legacy Power Management– Legacy Lighting
• Prepackaged Integrated Solutions
Expand relationship with institutional customers!
![Page 31: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/31.jpg)
Targeting Opportunities• Local market assessment
– Competitor relationships– Competitors’ market share and service records– Open architecture vs. legacy protocols
• Local resources– Competitive systems service
capability– Integration experience
• Customer pain– Technical pain– Relationship pain – Financial pain
![Page 32: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/32.jpg)
Qualifying Opportunities
1. Identify legacy systemsIdentify and understand the use of legacy
systems in customer facilities
2. Acquire system knowledgeAcquire knowledge about the design, operation and programming
of relevant competitive automation systems
3. Develop an integration and migration pathDevelop overall (initial and ongoing) integration and migration
path for system improvement and customer satisfaction
Utilize a simple project development process!
![Page 33: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/33.jpg)
Developing Opportunities
• Consider legacy system impact on contracting – Clear scope with regard to integration– Comprehensive network design and documentation– Intelligent estimates– Qualified subcontractors
• Understand funding mechanisms– Planned upgrades (capital projects)– Operations / maintenance (expense projects)– Energy savings / efficiencies (cost reductions)
• Apply legacy-system-specific resources – Qualified control system technicians– Networking (IT) expertise– Correct tools and training
![Page 34: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/34.jpg)
Leverage Opportunities
Deepen your relationship with customersdisgruntled with competition who don’t feel they can afford to replace all existing controls
• Gain access to sell service contracts• Use data to feed intelligent services• Pull through Trane controls• Pull through Trane equipment• Increase scope of performance contracts• Pull through turnkey contracting
“Embrace, if you can’t replace!”
![Page 35: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/35.jpg)
Eliminate the Integration “Gotchas”
• Integration team requires someone with specific knowledge of the target control system. This can be a client employee, integration team member or a third party
• Integration may require 3rd party devices be installed in the target system
• The end client needs to provide Integration team with a list of points in the target system that require integration and the list needs to clearly indentify monitor points (read) and control points (read/write).
• End client needs to provide the integration team with access to the system during the life of the integration project – including any maintenance period
![Page 36: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/36.jpg)
Legacy Integration Projects
CSI
JCI
Andover
Honeywell
Tracer Summit
![Page 37: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/37.jpg)
Add to Existing Control SystemAdd to Existing Control System
Trane Lon Network
JENE-PC6000
BACnet MSTPNetwork
RS-485, RS-232, Modbus, Legacy, Etc. Network
BCU
Add Web ServicesUse a Standard Browser
Tracer Summit Software BACnet™
![Page 38: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/38.jpg)
Our Solution “Normalizes” Data
• JENEsys™ is an integration platform• JENEsys™ “normalizes” integration data• JENEsys™ is not a gateway
![Page 39: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/39.jpg)
Gateway
• Translates protocols – typically using a matrix type equivalency table – N to N relationship
• Very specific to revision level on both sides– Difficult to upgrade either side without causing a
problem• Requires extensive support from vendor at the
corporate level to implement.• Must be cooperation between parties involved.• Cost will vary from expensive to very expensive
![Page 40: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/40.jpg)
Gateway Matrix Example
Item BACnet Registry
BACnet Instance
SNVT Name SNVT Type
Supply Air Analog AV 00 nvoDischAirTemp
temp_p / 105
Outside Air Analog AV 01 nvoOutsideTemp temp_p / 105
Fan Status Boolean BV 00 nvoUnitState state / 83
Space Temp Analog AV 10 nvoSpaceTemp temp_p / 105
Fan Start/Stop
Boolean BV 00 nvoUnitState state / 83
Compressor Start/Stop
Boolean BV 16 nvoCompState state / 83
![Page 41: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/41.jpg)
Gateway – N to N Example
![Page 42: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/42.jpg)
Normalized Data
• Is a relational database function• Brings all data into the platform• Has higher data integrity• Provides a uniform view of device data• Is less subject to “versioning” issues• Allows the data to be output into multiple formats (e.g.
one to anything conversion)• Provides common “look and feel” to all systems– Similar to FILE EDIT VIEW TOOLS in Microsoft
![Page 43: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/43.jpg)
Normalized Data
Normalized Data
![Page 44: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/44.jpg)
Takeaways on Normalized Data
• JENEsys™ provides normalized data• This means:– A more robust interface– Easier data handling for integrators– More flexibility in providing interfaces– One to anything capability– Less prone to re-visioning issues
![Page 45: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/45.jpg)
Client Vs. Server ArchitectureClient Vs. Server ArchitectureN2 Integration ExamplesN2 Integration Examples
N2 System
Bus
Ethernet LAN
N2 Manager
JENE is Managed by N2 MasterThis is a “Server” Type License
Standard Browser
PDA/Cell
JENE Manages N2 DevicesThis is a “Client” Type License
CLIENT TYPE SERVER TYPE
N2 System
Bus
![Page 46: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/46.jpg)
Open Client Drivers
Driver Description
BACnet IP Client BACnet IP Client over Ethernet
BACnet MS/TP BACnet MS/TP over RS-232 or RS-485
LON LON over twisted pair, FTT-10 Port (client and server)
iLON iLON over Ethernet (client and server)
Modbus RTU Modbus RTU over RS-232 or RS-485
Modbus TCP Modbus TCP over Ethernet
M-Bus M-bus serial and IP
oBIX Client oBIX Client over Ethernet
OPC Client OPC Client over Ethernet
SMS SMS over Ethernet
SNMP SNMP over Ethernet
Z-Wave Z-Wave via ACT RS232 to wireless interface
![Page 47: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/47.jpg)
Open Server Drivers
Driver Description
BACnet IP Server BACnet IP Server over Ethernet
Modbus RTU Slave Modbus RTU Slave over RS-232 or RS-485
Modbus TCP Slave Modbus TCP Slave over Ethernet
oBIX Server oBIX Server over Ethernet
OPC Server OPC Server over Ethernet
![Page 48: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/48.jpg)
Legacy Client DriversDriver Description
AAM PHP American Automatix PHP over RS-232 or RS-485
AAM PUP American Automatix PUP over RS-232 or RS-485
Andover AC256 Andover AC256 over RS-232 or RS-485
Andover Infinity/Continuum Andover Infinity/Continuum
Barber Coleman GCM Network 8000 RS232 driver
Barber Coleman GCM Network 8000 RS232 driver
Barber Coleman ASD Network 8000 ASD RS485 Driver
Clipsal Cgate Server Driver
Dynalite Dynalite
E-Mon Meters Class 300, 500, and IDRs
Global Cache Global Cache over Ethernet
Helvar Helvar via RS232 to DALI interface
Honeywell C-BUS AX interface to Softyon C-Bus OPC Server
Honeywell C-BUS OPC interface to Softyon C-Bus OPC Server
Honeywell Security Vista
Honeywell Hometronic Hometronic via RS232 to wireless interface
Horstmann Mainscomm Hortsmann powerline via RS232 interface module
![Page 49: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/49.jpg)
Legacy Client DriversDriver Description
Johnson Controls N2
Josam Grease Trap Sensor Josam Grease Trap Sensor
Lang Oven Lang Oven over RS-232 or RS-485
Motion Control Engineering Motion Control Elevator Controller Interface over Ethernet
OMRON FINS Ethernet Protocol
Resol Resol via RS232 port
Siebe, Robertshaw Microsmart
Siemens System 600/Apogee RS-232 to MMI port
Sonance/IPORT IPOD docking station
TCS/BASYS RS-485 driver
Trend Serial IQ Serial Driver
Trend Ethernet IQ Ethernet Driver
Ubiwave Ubiwave
Veeder Root VeederRoot over RS-232 or RS-485
Wattstopper Miro Control of Miro wireless lighting devices
![Page 50: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/50.jpg)
Adding an Integration Platform
Tracer Summit
JENEsysIntegration Platform
Siemens JCI
HoneywellLighting
SecurityOther
Comm 3
Comm 4LonTalk
Tracer BCU
Industry Specific
BACnet/IP
![Page 51: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/51.jpg)
Niagara Legacy
• Niagara R2 is the original O/S supported by Tridium– Stopped development in 2005– Continue to sell and support this O/S
Vykon contractors TAC Invensys dealers Staefa dealers
• JENEsys™ O/S is AX • Method to communicate R2 to AX is through the oBIX driver• If an opportunity is specified “Niagara”, be sure to determine if it
is R2 or AX• Call Lynxspring for clarification if necessary
![Page 52: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/52.jpg)
NiCS - NIagara Compatibility Statement
• Licensing model for Niagara OEMs to define levels and types of interoperability
• Two primary interactions– Sharing of data between stations (application)– Ability of the programming tool to engineer the station
• Limits are for security or competitive reasons• JENEsys™ and tools are completely open– Any Niagara-certified technician can work on the system
• Customers can always get the stations and programming tools (by others) opened up for Trane
Implications: Service of the system
![Page 53: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/53.jpg)
Complements Trane’s Future Plans
Tracer Summit
JENEsysIntegration Platform
Siemens JCI
HoneywellLighting
SecurityOther
Tracer ES
BACnet LonTalk
Modbus
Tracer SC
IT Standards
Comm 3
Comm 4LonTalk
Tracer BCU
Industry Specific
BACnet/IP TCP/IP (HTTP/XML)
![Page 54: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/54.jpg)
Target Applications
• Integrating 3rd Party Control Systems into Summit• Purpose:
– Save you money by deferring product change outs– Integrate existing systems into a Trane networks– Customer investment in other controls is not lost– Provide you with a migration path for replacing older
systems
![Page 55: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/55.jpg)
Variation 1 - Campus
TCP/IP
CC
CC
CC
C
Tracer Summit
Trane Controllers Building 2
CC
CC
CC
C
Legacy Controllers Building 1
![Page 56: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/56.jpg)
Variation 2 - Building
CCCC
CCCC
CCCC
Summit
Legacy 1
Legacy 2
Trane
![Page 57: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/57.jpg)
Variation 3 – Summit HMI
CCCC
Summit
CCCC
CCCC
Router/Network Panel
Router/Network Panel
Router/Network Panel
![Page 58: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/58.jpg)
Variation 4: Niagara Specified Projects – Campus or Building
TCP/IP
CC
CC
CC
C
Existing Niagara AX Web Supervisor Head End
Trane Controllers Building “n”+1C
CC
CC
CC
Niagara Compatible Controllers Buildings 1 through “n”
![Page 59: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/59.jpg)
Variation 5: Non-HVAC Integrations
![Page 60: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/60.jpg)
Variation 6: Database IntegrationsExport using:
.pdf.csv.txt
SQL queriesOracle queries JavaEmailSNMPWeb Services HTMLXMLOPC
Trane Summit Network
Niagara AX Web Supervisor
CorporateDB
Legacy Network
Data Flow Direct
Data Flow Using Supervisor
KEY
![Page 61: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/61.jpg)
Service Platform RemotelyTrane and/or Lynxspring Technical People will access the JENEsys™ integration platform via ProBuilder over the Internet, Intranet or a direct connection
Tracer Summit
JENEsysIntegration Platform Siemens
JCIHoneywell
Lighting Security
Other
Comm 3 Comm 4
LonTalk
Tracer BCU
Industry Specific
BACnet/IP
PC with ProBuilder
![Page 62: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/62.jpg)
Benefits
• Preserves your investment in legacy systems– Extend the life of existing control systems
• Saves you money by deferring product replacement
• Makes legacy systems and new Trane systems part of an integrated BAS network - “Embrace not Replace”….
• Legacy driver applications allow sharing of data from one system to another, allows greater flexibility for you when choosing equipment or services
![Page 63: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/63.jpg)
BenefitsBenefits
• Future proof technology – can “morph” over time
• You own the intellectual property and tools
• Multi-tier enterprise level system allows you to extend the BAS beyond HVAC control. (Lighting, Security, Energy Modeling, etc)
• Highly Scalable. Stand alone small building to multiple instances all communicating together
![Page 64: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/64.jpg)
Future Proof Benefits
– Open APIs: invoked to run programs – Trane can add value without touching source code - allows independently developed products and applications to work togethers
– Scalable– same software can be used in small low cost devices and at enterprise app level
– Internet, TCP/IP, Web Services: value from 1000’s of developers and companies
– JAVA: non proprietary programming language allows easy access to technical experts
– Embedded Technology: Pay for what you use
![Page 65: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/65.jpg)
Freedom of choice for you
• Manufacturer of choice • Protocol of choice - BACnet, LonTalk, Modbus, and
many legacy systems.• Contractor independence • Choice to select add-on applications and devices from
third party suppliers • Choice to extend the capabilities of the system
through standard software interfaces
![Page 66: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/66.jpg)
Discussion Issues
• It is not a “plug and play” solutions• We will need your help• We need to understand the legacy system• We will need resources – some of which you may
have– Tools– Software– Technical Expertise– Site specific expertise
![Page 67: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/67.jpg)
| 2008 Lynxspring Partner Conference | Paradigm Return to Energy Savings |
Working as a Team
• Can you provide:– Fluency in legacy system– A “native guide”– Access to tools for legacy system– A map of building
Current layout What are the system’s actual functions? Where are key functions “stashed”?
![Page 68: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/68.jpg)
Working as a Team
• Trane provides:– Integration platform and protocol translators
JENE Appropriate drivers
– Applications knowledge HVAC systems IT
– Integration services Making the integration work
![Page 69: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/69.jpg)
| 2008 Lynxspring Partner Conference | Paradigm Return to Energy Savings |
We need to understand:• Points required for integration– Read– Read/Write
• Your expectations– Speed– Fidelity– Connectivity– Simplicity
• Your staff’s tolerance for change– Look and feel issues– We have one client but many customers:
Board Room to Boiler Room Thermostat and Time Clock “habits”
![Page 70: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/70.jpg)
Defining a PointDefining a Point
Legacy VAV Link
BCU
Tracer Summit Software BACnet™
12 Physical Points8 Logical Points
12 Physical Points8 Logical Points
12 Physical Points8 Logical Points
12 Physical Points8 Logical Points
![Page 71: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/71.jpg)
Summary: Defining a Point
• The Role of a JENE– Discover devices/points on legacy network– Select desired points– “Map” desired points to BACnet– Only “mapped” points count towards sizing
![Page 72: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/72.jpg)
Summary: Defining a Point, Cont.
• The Role of a BCU– Graphics
Discover “mapped” points as “non-Trane device” Tracer Summit graphics don’t require additional BCU capacity to
display/control “mapped points”– Trends
Trending “mapped” points does not require additional BCU points (but you do need additional storage for the trends)
– Alarming BCU Points must be created if alarming required
– Programming CPL that references the “mapped” points does not require BCU points
– Scheduling BCU scheduling that references the “mapped” points does not require
BCU points
![Page 73: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/73.jpg)
ProBuilderTrane can access the JENEsys™ integration platform via ProBuilder over the Internet, Intranet or a direct connection for on-going support
Tracer Summit
JENEsysIntegration Platform Siemens
JCIHoneywell
Lighting Security
Other
Comm 3 Comm 4
LonTalk
Tracer BCU
Industry Specific
BACnet/IP
PC with ProBuilder
![Page 74: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/74.jpg)
Understand Our Labor Components
• Deploying JENE– Install hardware – Configure hardware parameters (IP Address, etc)– Station Setup (Drivers, Programming, etc)
Install and configure client driver (legacy field bus) Install and configure BACnet driver (for export to Tracer)
– Discover legacy points Select points needed based on requirements
– Map selected legacy points to BACnet points
![Page 75: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/75.jpg)
Integration Labor Components, Cont.
• Will you require System Level or Field Bus Level Integration?• Depends on your requirements and driver capabilities• Integration at System Level
Add to graphics– Will we add graphics for status/control
Add to programming– Adding additional control not previously available
• Integration at Field Bus Level Duplicate removed system level control routines in Tracer system Duplicate removed system level graphics in Tracer system Supplement graphics/programming as required
![Page 76: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/76.jpg)
Other Issues to Discuss
• Does your application require additional BCU capacity?• Do we need to acquire legacy tools or do you have them?– Configuration– Programming– Servicing
• Subcontracting– Is there a “guide”?– Legacy protocol technician capabilities
• What are your requirements for warrantees and service?
![Page 77: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/77.jpg)
End Result: Total Integrated Building Solutions
Lighting
Security
Interface to Fire System
HVAC / Controls
Energy/Metering
Enterprise DataCFO
Facility Management
Maintenance
SQL
snmp
smtp
![Page 78: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/78.jpg)
Solution Examples
![Page 79: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/79.jpg)
Testimonials
Using JENEsys™ we can sell more Trane controls, not less. And we have just touched the surface of the potential that can be reached by combining the JENEsys™ solution with standard Trane controls. The JENEsys product opens up more options. For example, we have the option of better integration to competitors' systems. This opens up opportunities for more Trane controls to be sold, and helps connect us with new customers to broaden our base of potential service contracts.
…Steve Brimeyer of Trane Des Moines
![Page 80: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/80.jpg)
Testimonials
Lynxspring products have increased both our controls and equipment business by allowing us to integrate into other people’s systems. This has resulted in both increased equipment and service business. We now are able to talk to customers that we couldn’t talk to in the past. We are doing a job right now with a school district that has four Johnson schools and one Honeywell. Before Lynxspring we would not have been considered. With Lynxspring, we have the job.
…Kevin Hauser at Harshaw Trane
![Page 81: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/81.jpg)
TestimonialsThe Lynxspring product has helped us secure new business as well as expand our horizons on existing or new Summit. The product has made it possible for us to respond to requests from customers to integrate other competitive systems into our Summit Workstation. Recently, Lynxspring assisted us with integration information from Network8000 through Lynxspring to Summit and we have responded favorably to the customer. We have also used it to expand from our Summit system on a campus of one of the Energy Industry customers to pick up two JCI buildings and integrate the information through our Summit workstation.
…From Al Connelly at the Hunton Group (Houston Trane)
![Page 82: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/82.jpg)
Testimonials
Lynxspring has “top graded” our capabilities by providing Trane Arkansas with a larger tool set and more flexibility. As a result our people got better. We were also better able to focus on retrofit and service opportunities. Also, we had lost out to Niagara™ on some campus and government contracts and Lynxspring let us come back to compete for those jobs.
…Frank Mayfield of Trane Arkansas
![Page 83: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/83.jpg)
Arkansas Trane’s Frank Mayfield’s Case Study
![Page 84: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/84.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Tactic #1: Target Competitive Controls Systems as Service Opportunities
• Use knowledge of competitive controls to expand share of service customers
• Meet the owner’s need for comfort, reliability, efficiency• Start with maintaining the incumbent system• Leverage the lament: “It’s not working now and it’s never
worked!”
![Page 85: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/85.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Tactic #2: Map the Migration Path
• System Migration is going from proprietary to open• System Migration is site specific• Plan for spare parts through integration to become
independent of the incumbent• Promote an open vision– Web enabled– Competitive bidding for expansion and service– Single seat operation– Virtual services
• Sell the vision
![Page 86: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/86.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Tactic #3: Make the building work better
• Selectively apply systems knowledge to enhance building operation
• Define your performance with the building stake holders
• Some items to consider for fast improvement:– Throttling ranges of VAV controller– Reset setpoints to relax the system– Nail humidity problems
![Page 87: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/87.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Tactic #4: Overthrow the incumbent
• System crash issues• Central Plant Efficiency• System Obsolescence– Parts not available, not reasonable about $– Workstation operating system (OS/2, win95)
• Single source for controls and equipment• Is there hostility towards the incumbent?• Plant the flag, Install the integration platform
![Page 88: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/88.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Chenal Country Club
• 800 point Siemens' System 600• Long standing equipment relationship• Took advantage of poor performance of the
incumbent to get the control service contract.• Sold integration with JENE prior to major expansion
and upgrade of facility• Siemens to JENE to Summit (BACnet)• Spec read “connect to existing Summit system”
![Page 89: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/89.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Cypress Plaza
• Longstanding equipment relationship• Andover OS/2 front end crashed• Andover bid $15,000 to replace• We cut their number and wound up paying some tuition• There is still an orange box on the wall• Building has renewed 3 times since Integration• Mediocre relationship between owner and Andover went sour
![Page 90: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/90.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Andover
• RS232 interface, dependent upon their building level panel for data
• Long update times, takes patience to operate• Tough to support, have to reload data in segments
![Page 91: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/91.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Siemens
• Ditto from Andover, low fidelity integration• Be careful of taking on a new hospital with Div 17
integrations• Comfortable with SCU’s and MBC’s
![Page 92: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/92.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
TAC Vista
• 2 communications link configurations– Classic (LonWorks)– Lon (LonMark)
• Once you touch a classic network with a 3rd party tool the network is in jeopardy
• TAC LonMark is very well behaved• Easy tunneling through JENE and ProBuilder with
Menta engineering software
![Page 93: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/93.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Johnson Controls
• JENE has both N2 Server and Client• Our initial jobs were using FX 40, “Johnson JACE”,
N2 driver and everything else Niagara
![Page 94: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/94.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Other AX Drivers
• BC Network 8000• CSI INET• BACnet MSTP – Alerton, Delta, Reliable, KMC, etc.
![Page 95: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/95.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Niagara Framework
• Distech• Carrier One• Staeffa• Invensys• Honeywell• Vykon• Know the rules of access for other Niagara based
systems• Know the vendor specific tools
![Page 96: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/96.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Caveat Integrator
• Must have a “native guide”• Tools for set up and programming legacy unit controllers
need to evaluated and maintained• Integrations occur at different levels within competitive system
architectures, understand the “where and how”• Know the pitfalls, manage customer expectations • Andover, CSI, JCI, Siemens Div 17 elements raise the bar• Avoid one offs & don’t get spread too thin• Know what’s important: schedules and setpoints carry large
weight for everyday operators
![Page 97: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/97.jpg)
| 2008 WEBINAR on SYSTEM INTEGRATION with a TRANE Focus |
Caveat Vendor
• Know the facts that threaten the credibility of the incumbent
• Clients sometimes will “keep dancing with the one that brought us”
• Most of Trane Arkansas’ JENE installations have a Summit front end
• Compliment the ICS story• Step into the role of “best of breed” solutions
provider
![Page 98: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/98.jpg)
| 2008 Lynxspring Partner Conference | Paradigm Return to Energy Savings |
Arkansas Trane History with System Integration• Andover• Alerton• Echelon (Distech, Viconics, HVAC equipment)• Johnson• KMC• Siemens
![Page 99: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/99.jpg)
| 2008 Lynxspring Partner Conference | Paradigm Return to Energy Savings |
The Untouchables• Novar• TAC classic network
![Page 100: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/100.jpg)
| 2008 Lynxspring Partner Conference | Paradigm Return to Energy Savings |
Summary of Essential Information• Fluency in legacy system, “native guide”• Tools for legacy system• Integration platform and protocol translators– JENE– Appropriate drivers
• Map of the job– Current layout– What are the system’s actual functions?– Where are they stashed?
• Applications knowledge– HVAC systems– IT
![Page 101: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/101.jpg)
| 2008 Lynxspring Partner Conference | Paradigm Return to Energy Savings |
The Intangible Ingredients
• Customer Expectations– Speed– Fidelity– Connectivity– Simplicity
• Customer Tolerance for Change– One Client – Many Customers: Board Room to Boiler Room– Thermostat and Time Clock “habits”
![Page 102: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/102.jpg)
| 2008 Lynxspring Partner Conference | Paradigm Return to Energy Savings |
Relationship Progression• Repair • Maintenance • Enhancement• Displace legacy OEM• Listen and Discover• Develop and Advocate a System Migration strategy
![Page 103: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/103.jpg)
Business InformationWorking With Lynxspring
![Page 104: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/104.jpg)
Lynxspring Business Partner
• Trane appointed as a buyer for the purpose ofresale and servicing of Lynxspring products on a worldwide and non-exclusive basis
• Authorized JENEsys™ installer• Certified NiagaraAX integrator• Access to Lynxspring support program• Competitive pricing • Member of the LBP
network
![Page 105: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/105.jpg)
Business Processes
• Ordering– Order directly from Lynxspring in writing using
provided order entry form– Online order entry coming!
• Warranty– 18 months from date of shipment or 12 months
from date of installation• Pricing– Parity for company-owned and independent offices– Reference Lynxspring JENEsys™ Price List– Multiplier is .24
![Page 106: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/106.jpg)
More Business Processes
• Shipping– Product is shipped FOB from Leawood, KS
or from the Lynxspring supplier– Shipping expenses are the responsibility of Trane office
• Cancellation and Restocking– Requires prior approval from Lynxspring– Restocking Charges
Within 60 days – 20% ($100 minimum) 60-90 days – 30% ($200 minimum) 90+ days – 50% ($300 minimum
• Return Material Authorization (RMA)– Contact Lynxspring and obtain a RMA
![Page 107: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/107.jpg)
Technical Training
• Lynxspring TCP training (NiagaraAX certification training)– REQUIRED– Each participating District must have at
least one certified technician– Full five-day class– Trane scheduled classes
• Tentative dates and locationsLocation Planned Week
Kansas City December 8th
![Page 108: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/108.jpg)
Trane Support
• Trane Product Support (1-877-78TRANE)– Pre-sale marketing support– First line technical support for integration between
JENEsys products and Trane controls• Centralized Services– Support for offices that need
contracted resources
![Page 109: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/109.jpg)
Lynxspring Support
• Help desk support for JENEsys products and higher-level integration support
• Lynxspring University• Trane secure website• LBP Group Support– Project support
• Central Engineering Services• Documentation
In accordance with Lynxspring Partner Sales Technical Support Published Operating Procedures
December 12, 2005 Version 1.1
![Page 110: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/110.jpg)
Be Aware
• Not plug and play• Easy to over commit• Understand legacy system• Associated resources required– Tools– Software– Technicians– Drivers
• Different business/project model– Estimating– Support
![Page 111: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/111.jpg)
Resources
• Lynxspring website: http://www.lynxspring.com/Trane• Lynxspring forum: http://forum.lynxspring.com– General Lynxspring Forum– Trane Specific Forum
• iTrane (Portal)– Presence within the Integrated Solutions pages
• ICSLs
![Page 113: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/113.jpg)
Go to forum.lynxspring.com and click the “Register” link, you will be presented with this:
![Page 114: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/114.jpg)
Fill out the information and we approve it, and associate them with the groups they can see including Trane forum.
![Page 116: Trane’s New Integration Platform](https://reader034.vdocuments.us/reader034/viewer/2022050806/56815e7f550346895dcd0c03/html5/thumbnails/116.jpg)
Questions and Discussions