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Training Resources for Dementia Care Providers and Volunteers
Training Resources for Dementia Care Providers and Volunteers
September 2018
Prepared for
Erin Long, MSWAdministration on Aging
Administration for Community Living330 C Street, SW
Washington, DC 20201
Prepared by
Elizabeth Gould, MSW, LCSWPatty Yuen
Donna Walberg, MBARTI International
701 13th Street, NW, Suite 750Washington, DC 20005
Contract # HHSP2332009565IWCAdministration for Community Living
U.S. Department of Health and Human Services
ContentsSection Page
Introduction .................................................................................................................................................................................. 1
Advance Planning ....................................................................................................................................................................... 1
Other Related Resources ................................................................................................................................................. 1
Activities of Daily Living .......................................................................................................................................................... 2
Other Related Resources ................................................................................................................................................. 2
Dementia Training Series ........................................................................................................................................................ 2
Other Related Resources ................................................................................................................................................. 4
Caregiving ...................................................................................................................................................................................... 5
Other Related Resources ................................................................................................................................................. 5
Understanding Behavioral Symptoms ............................................................................................................................... 6
Other Related Resources ................................................................................................................................................. 6
Diverse Populations and Dementia .................................................................................................................................... 7
People with Intellectual and Developmental Disabilities and Dementia ........................................................... 7
Screening Tools ................................................................................................................................................................... 8
Other Related Resources ................................................................................................................................................. 9
People with Dementia Who Live Alone ............................................................................................................................. 9
Other Related Resources .............................................................................................................................................. 10
Aging and Disability Resource Center Training .......................................................................................................... 10
Other Related Resources .............................................................................................................................................. 11
Specific Professional Audiences ........................................................................................................................................ 11
First Responders .............................................................................................................................................................. 12
Hospital and Health Systems Professionals ......................................................................................................... 12
Primary Care Providers ................................................................................................................................................. 12
Middle School and High School Teachers .............................................................................................................. 13
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Dementia Training Resources
IntroductionTraining of dementia care providers and volunteers is important for achieving dementia
capability. Information and referral/assistance staff, options counselors, care managers, home
care providers, other professionals, and volunteers can be trained on how to recognize,
understand, and meet the unique needs of people with dementia and their caregivers. The training
resources in this toolkit were reviewed by the National Alzheimer’s and Dementia Resource
Center (NADRC). This list of resources is not exhaustive and does not imply endorsement.
The training resources are free of charge and come from a variety of sources including
government, academia, Alzheimer’s disease centers, geriatric workforce education programs, and
others. Other Related Resources sections include supplemental materials that can be used to
extend the learning experience.
Advance PlanningThis section features basic information about advance planning in dementia care including
assessing decision-making capacity, advance health care and financial planning, and supported
decision-making. Other resources that could be used as part of a training are also included in this
section, such as tip sheets, websites, and articles.
• Dementia Conversations: Driving, Doctor Visits, Legal and Financial Planning ,
Alzheimer’s Association. This training provides tips for having the
conversation as a family so you can address some of the most common issues
that are difficult to discuss: going to the doctor for a diagnosis or medical
treatment, deciding when to stop driving, and making legal and financial plans
for future care. (Web-based training)
Other Related Resources• Decision Making and Dementia , Hartford Institute for Geriatric Nursing. Part of
the Try This® series of tip sheets for hospital nurses, provides principles and
guidelines for evaluating the capacity of people with Alzheimer’s or dementia
to make their own medical decisions. (PDF)
• Living with Dementia: Advance Planning Guides for Persons with Dementia
and Caregivers, National Alzheimer’s and Dementia Resource Center. These
guides were developed with consultation from the American Bar Association
Commission on Law and Aging for individuals living with dementia and family
caregivers to assist with advance planning. The guides are concise with
relevant resources and are designed to be easily accessible by individuals with
dementia through use of plain language, color contrast, and illustrated
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drawings. Guides cover Health Care Planning, Planning for Care, Financial
Planning, and Making Decisions for Someone with Dementia. (PDF)
Activities of Daily LivingOver time, an individual living with dementia will require more assistance with activities of daily
living. This section includes online courses, video clips, tip sheets, and support resources for
assisting with activities of daily living.
• Dementia and Driving Resource Center , Alzheimer’s Association. The
Alzheimer’s Association Dementia and Driving Resource Center webpage
provides videos, tips, and other resources on having the conversation, planning
ahead, and signs of unsafe driving. (Multimedia)
• Support Group Leaders Kit on Alzheimer’s Disease, Dementia and Driving , The
Hartford. This kit on dementia and driving is for support group leaders to
deliver to caregivers. The kit is a four-session educational workshop on
dementia and driving for delivery by support group leaders to caregivers. The
workshop is designed for practical application. (PDF)
Other Related Resources• Caring Sheets , Michigan Dementia Coalition. The Dementia Care Series, Caring
Sheets: Thoughts & Suggestions for Caring, are edited and produced by Eastern
Michigan University Alzheimer’s Education and Research Program for the
Michigan Department of Health and Human Services. A series of concise guides
on a variety of topics including moving people with dementia, safety after hip
surgery, transferring people with dementia, assisting with daily tasks,
interventions geared toward frontotemporal dementia and Lewy body
dementia, and safety. (PDF)
• Preferences for Everyday Living Inventory – Home Care (PELI-HC) © , Polisher
Research Institute, Abramson Center for Jewish Life. This tool is used to
identify personal preferences for everyday living of home care recipients. The
PELI assesses a wide range of activity preferences. The inventory allows a
home care professional, family member, or individual with dementia to
document lifestyle preferences and provide information to paid caregivers to
assist with individualized, person-centered care. Please do not reprint without
permission. (PDF) Contact Kimberly S. Van Haitsma, PhD.
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Dementia Training Resources
Dementia Training SeriesThis section includes comprehensive dementia care training series that cover a variety of topics in
dementia care including understanding Alzheimer’s disease and other dementias, behavioral
symptoms, communication techniques, and caregiver support. Video clips and tip sheets are
included that could be used as part of a training.
• Alzheimer’s Disease and Related Dementias Curriculum , Health Resources
Services Administration. This 16-module online training for the primary care
workforce provides information about dementia care and helps providers
address caregiver needs. Modules 1-12 contain information about Alzheimer’s
disease and related dementias of particular interest to the primary care
workforce. Modules 13-16 specify the roles of specific health care professions
in dementia care. All 16 core modules include a PowerPoint presentation, with
detailed notes, and a reference list, to assist with teaching and presentations.
Online training also includes 4 supplemental modules for providers in
understanding caregiver needs and 5 modules helping caregivers understand
the symptoms of dementia. The modules focus primarily on outpatient rather
than residential care because the majority of people living with dementia
remain in their homes during the earlier, and some even through later stages,
of dementia.
• Alzheimer’s Training for Health Care Providers , University of Kentucky. This
10-module CE credit course trains health care providers, especially those in
medically underserved areas, in Alzheimer’s disease, non-Alzheimer’s
dementias, diagnosis and treatment, management, and related topics. (Web-
based training)
• Free eLearning Workshops , Alzheimer’s Association. The training offers a
range of web-based workshops that are available to the general public,
caregivers, and professionals working with individuals who have dementia.
The 14 web-based programs cover early detection and warning signs, general
information about dementia, legal and financial planning, living with
Alzheimer’s disease, and information about caregiving for individuals in the
early, middle, and late stages of Alzheimer’s disease. Each web-based training
program is approximately 1 hour in duration. (Web-based training)
• Dementia Curriculum , Act on Alzheimer’s Collaborative, Minnesota. Developed
by leading experts in Minnesota, the 10-module curriculum can stand on its
own or be integrated into existing, complementary education. Topics
addressed include disease description, demographics, societal impact, effective
interactions, cognitive assessment and value of early detection, screening,
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disease diagnosis, quality interventions, dementia as an organizing principle of
care, and caregiver support. (PowerPoint)
• Dementia Capability webinars , Rosalynn Carter Institute. The Rosalynn Carter
Institute for Caregiving has a series of Dementia Capability Webinars that can
be used to train a variety of professionals, including State Units on Aging, Area
Agencies on Aging, and ADRC staff members. The intended audience is
professionals serving families and individuals with dementia. The topics of the
webinars vary, with an emphasis on building general knowledge about
dementia. Each webinar lasts approximately 1 hour. (Webinar)
• Dementia Capable Wisconsin: Dementia Care Training for Community
Members, University of Wisconsin Oshkosh Center for Career Development
and Employability Training and the Wisconsin Department of Health Services,
Division of Long Term Care. Because most people living with dementia reside
in the community, business, government, spiritual, and volunteer organizations
often seek additional information to learn more about how to interact with
community members who are living with dementia. This dementia care
training is designed specifically for community members. (Web-based
training)
• Dementia Friendly Provider Practice Tools and Training Videos , Dementia
Friendly America. Website offers an array of provider practice tools and
training videos under the Tools and Resources section addressing screening,
diagnosis, diagnostic disclosure, and care coordination. (Multimedia)
• Interprofessional Approach to Alzheimer’s Disease and Dementia Care , New
Jersey Geriatric Education Center (NJGEC) has a free, five-module, web-based
program on dementia care. The modules cover the interprofessional approach
to assessment and management of Alzheimer’s disease and dementia. The
series is provided with funding from the Health Resources and Services
Administration and in collaboration with Administration for Community
Living. (Web-based training)
• Living with Dementia: Impact on Individuals, Caregivers, Communities and
Societies, Johns Hopkins School of Nursing. This 5-week online course is for
health professionals and students, family caregivers, individuals, and others
interested in learning about dementia. The course begins by examining the
brain of a person with dementia to provide a basic overview of disease
pathology, the stages of dementia, and the trajectory of the illness. The course
addresses quality of life issues for individuals and family members and specific
coping strategies. Throughout the training course, presenters use theoretical
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and practical frameworks that inform approaches for supporting and caring for
individuals living with dementia and their caregivers. (Web-based training)
• Mental Health and Aging Training Initiative webinar series , Virginia Geriatric
Mental Health Partnership. The Mental Health and Aging Training Initiative
delivers free education and training to enhance geriatric workforce
development and improve communication and service coordination between
mental health and long-term care providers. Webinars offer insight into the
complex needs of older adults with behavioral health issues and provide the
tools and techniques for person-centered interventions using vignettes, case
reviews, and interactive polls. (Web-based training)
Other Related Resources• Frontotemporal Dementia , University of California, Los Angeles. In
collaboration with the Los Angeles Times, the UCLA Behavioral Neurology
program developed a brief video explaining frontotemporal dementia that
features a son with his mother who has frontotemporal dementia. (Video)
• Try This: ® Series , Hartford Institute for Geriatric Nursing. ConsultGeriRN.org is
the evidence-based geriatric clinical nursing website of The Hartford Institute
for Geriatric Nursing, at New York University’s College of Nursing. Try This:®
Series offers assessment tools on a variety of topics relevant to the care of
older adults. The How to Try This series is composed of articles and videos
presenting cases studies demonstrating the use of the Try This:®series. The
dementia series is focused on tools and strategies in the assessment of older
adults with dementia. These tools can be used by a variety of health
professionals. (Multimedia)
• UCSF Alzheimer’s Disease Center YouTube channel , University of California-
San Francisco. The UCSF YouTube channel has a series of short videos on a
variety of topics including acceptance, activities, meals, patience and
preparation and dental hygiene. (Video)
CaregivingThe majority of people with dementia live in the community and most care is provided by family
and friends. Although the care provided is similar to that for other conditions, those providing
care to a person with dementia tend to provide more extensive assistance, including hands-on
personal care, increased supervision, and responding to behavioral symptoms such as aggression
or wandering. To respond appropriately, providers need to understand the person’s unique needs.
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Dementia Training Resources
• iCareFamily , National Institute on Aging. iCareFamily is a stress management
skills training program for caregivers of individuals with memory problems.
In collaboration with Stanford University, the Alzheimer’s Association and
other organizations created online training videos to help caregivers overcome
stressful situations in the caregiver role. The goal of this program is to teach
skills and provide tools and resources to enhance coping with caregiving and
improve quality of life. (Video)
• Identifying and Supporting Dementia Caregivers in Healthcare Settings ,
National Alzheimer’s and Dementia Resource Center. This webinar defines the
challenges and benefits of including family caregivers as members of the health
care team. The presenters discuss the benefits of improving family caregivers’
representation in the electronic health record (EHR) of people living with
dementia; multiple ways in which health care systems could better identify
family caregivers in EHRs and other forms of health IT; and tools care
managers can use to identify, assess and support family caregivers of people
with dementia within health care systems and identify practices that can be
leveraged to improve caregiver identification. (Webinar)
Other Related Resources• Living with Alzheimer’s Disease , American Occupational Therapy Association.
Occupational therapy practitioners help people with Alzheimer’s disease and
their caregivers to live life to its fullest by adapting the environment and
focusing on what they can do to maximize engagement in activity, promote
safety, and enhance quality of life. The tips are in English and Spanish. (PDF)
• Hit Pause: Helping Dementia Families Deal with Anger , Duke Family Support
Program. This 10-page booklet assists professionals when providing practical
help and emotional support to caregivers of people with dementia. It offers
typical scenarios and suggested responses when helping families develop
confidence in their ability to maintain balance under trying circumstances.
(PDF)
Understanding Behavioral SymptomsAs dementia progresses, individuals will communicate their needs through their behavior when
words become too difficult. Person-centered care requires understanding the possible underlying
causes of the behavioral symptoms of dementia and tailoring one’s response so that it meets
individuals’ needs. Underlying causes can be attributed to physical health, psychological and social
well-being, the environment, and the complexity of a task. Applying what is known about
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Dementia Training Resources
individuals such as preferences, daily routine, hobbies, family and friends, and personal history
can contribute to a meaningful response.
• Caregiver Training Videos , UCLA Alzheimer’s and Dementia Care Program. The
website contains brief video segments to help caregivers understand how to
better care for people with dementia. They cover a range of topics including
aggressive behavior, depression and apathy, hallucinations, repetitive phone
calls, sexually inappropriate behaviors, sundowning, and wandering. Each
video features a behavioral issue with the following general format: (1)
behavior of person with dementia with the usual caregiver response; (2)
expert analysis and explanation of behavior with tips to identify and eliminate
triggers and suggestions for redirection; and (3) response of caregiver showing
tips in action.
• Dementia Capable Wisconsin: A Guide for Family Caregivers , Wisconsin
Department of Health Services. The symptoms of dementia include changes in
behavior that can be difficult for family members to understand. This
presentation discusses basic information about dementia and describes
strategies for family caregivers to consider when providing care to someone
who has changes in their behavior as a result of dementia. It also includes
information on how to support family members who are providing care for a
person with dementia and how family caregiver can take care of themselves.
(Web-based training)
Other Related Resources• Caregiver Tip Sheets , Alzheimer’s Greater Los Angeles. A series of plain
language tip sheets on various topics including home safety, bathing, toileting,
medications, getting lost, hallucinations, anger, driving, and communication.
(PDF)
• IDEA! Three Step Strategy , Alzheimer’s Greater Los Angeles. IDEA! is a simple
three-step strategy designed to assist caregivers with understanding a specific
behavior with individualized approaches for addressing it. (PDF)
• Neuropsychiatric Symptoms of Dementia: A Visual Guide to Response
Considerations. Alzheimer’s Association, Heart of America chapter and Kansas
Department on Aging. This guide describes common behavioral symptoms,
possible reasons for behaviors and specific interventions. The guide is a brief
reference tool with tabbed sections for professionals working with people with
dementia. (PDF)
• Person-Centered Matters , CCAL Advancing Person Centered Living. A 16-
minute video produced by the Dementia Action Alliance and filmed by a former
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Dementia Training Resources
National Geographic filmmaker. It portrays five people living with dementia
and how person-centered care helps them live more fully. (Video)
Diverse Populations and DementiaThe resources in this section will assist in developing a better understanding of perceptions of
dementia within different cultures and inform a more individualized approach to dementia care
needs among diverse older adults, their families, and other care providers.
• Diverse Populations, Health Disparities and Dementia , National Institute on
Aging and the Administration for Community Living. The National Institute on
Aging and Administration for Community Living, in partnership with grantees
including the Alzheimer’s Association, Alzheimer’s Disease Research Centers,
Alzheimer’s Disease Education and Referral Center, and the Eldercare Locator
partnered to host a webinar series to improve coordination of resources
available to assist people with Alzheimer’s Disease or other dementias and
their family caregivers. This webinar features an overview of diverse
populations, health disparities, and dementia. (Webinar)
• Evidence-Based Interventions for Family Caregivers of Persons with Dementia ,
Stanford Geriatric and Education Center. This webinar provides an overview of
dementia caregiving, experiences of African American, Latino, and Chinese
American dementia family caregivers, various evidence-based dementia family
caregiver interventions and best practices in selecting an intervention, and
components of a culturally sensitive intervention for dementia family
caregivers. Duration of webinar is 1 hour. (Webinar)
People with Intellectual and Developmental Disabilities and Dementia
People with intellectual and developmental disabilities (IDD) are affected by Alzheimer’s disease
and related disorders in some of the same ways as the general population. However, because of
the additional genetic and neurological factors, the impact of dementia may be more challenging.
This section provides webinars and online training along with screening tools and other materials.
Many of the resources below focus specifically on Down syndrome.
• Caregiving for People with Dementia and Intellectual and Developmental
Disabilities Including Down Syndrome, National Alzheimer’s and Dementia
Resource Center. Presenters discuss the impact of caring for a family member
with dementia and an intellectual disability, including Down syndrome;
community living providers and their work with people with dementia and
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Dementia Training Resources
intellectual disabilities, including Down syndrome; and the perspectives of a
family caregiver on the challenges of caring for a family member with dementia
and Down syndrome. (Webinar)
• Intellectual/Developmental Disabilities and Dementia , National Alzheimer’s
and Dementia Resource Center. Presentation from this September 2015
webinar addresses similarities and differences in warning signs and symptoms
for the general population and individuals with IDD with emphasis on Down
syndrome, the philosophy of care, quality of life, models of care, family
caregiver support, care transitions, and common IDD vocabulary. (Webinar)
• Intellectual and Developmental Disabilities and Dementia - Experiences of a
Family Advocate and Promising Practices, National Alzheimer’s and Dementia
Resource Center. Presentation from this February 26, 2015, webinar focuses
on how to best serve the needs of people with IDD and dementia. The
presentation includes background information about the prevalence of IDD
and dementia in the United States, barriers to good dementia care for people
with IDD, and programming models for this population. (Webinar)
• Serving People with Intellectual or Developmental Disabilities (IDD) and
Dementia online training, Minnesota Department of Human Services. This
online training is designed to assist case managers and certified assessors
understand the impact that dementia has on those who have IDD; what is
different; how to best support the person, their families, and caregivers; and
best practices. (Web-based training)
Screening Tools• Dementia Screening Questionnaire for Individuals with Intellectual Disabilities
(DSQIID), University of Birmingham, Division of Neuroscience. The screening
tool is a user-friendly observer-rated questionnaire for screening for dementia
among adults with Down syndrome that can be completed by care providers.
Journal citation: Deb S, Hare M, Prior L, Bhaumik S. Dementia screening
questionnaire for individuals with intellectual disabilities. Br J Psychiatry.
2007 May. 190:440-4. (PDF)
• Early Detection Screen for Dementia (EDSD) , National Task Group (NTG).
Screening tool adapted from Dementia Screening Questionnaire for
Individuals with Intellectual Disabilities (DSQIID). The purpose of the NTG-
EDSD is to offer family and professional caregivers a resource to record their
observations regarding changes in areas of cognitive and adaptive functioning
known to be associated with dementia. The screen captures information to
facilitate dialog and aid in shared decision-making. The webpage contains links
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to the early detection screening tools in various languages and a manual on
how to administer. (PDF)
• Assessment and Diagnosis of Dementia in Individuals with Intellectual
Disability: A Toolkit for Clinicians and Caseworkers, Wisconsin Alzheimer’s
Institute, University of Wisconsin School of Medicine and Public Health. This
toolkit was developed for clinicians and caseworkers who are concerned about
the presence of dementia in their clients with intellectual disability. It
compares the incidence, prevalence, and clinical features of dementia of the
Alzheimer type in adults with ID (with an emphasis on Down syndrome) with
that of the general population and then outlines the modifications to diagnostic
approaches that are needed to improve diagnostic accuracy for adults with ID
potentially affected by dementia. Many neuropsychological assessment
measures that have been developed or adapted for use with adults with ID are
reviewed. (Document)
Other Related Resources• Basic Questions about Adults with Intellectual/Developmental Disabilities
Affected by Alzheimer’s Disease or Other Dementias , National Task Group.
The document addresses questions about Alzheimer’s and related dementias;
dementia and people with IDD; assessment, diagnosis, and treatment;
interacting with health care providers; medications; programs, supports, and
services; nutrition; and end-of-life care. (PDF)
People with Dementia Who Live AlonePeople with dementia who live alone are much less likely than people with dementia who live with
others in the community to have been diagnosed with the condition. Furthermore, these
individuals are less likely to recognize their own limitations and are unlikely to seek the help they
need. People living alone with dementia are at high risk for numerous adverse events including
self-neglect, malnutrition, accidental injury, medication errors, financial exploitation, social
isolation, and unattended wandering. Home and community-based services providers need
training and support to work effectively with this vulnerable population.
• Identifying and Meeting the Needs of Individuals with Dementia Who Live
Alone, National Alzheimer’s and Dementia Resource Center. This webinar
addresses the prevalence and characteristics of people with dementia who
live alone, their unmet care needs, signs of self-neglect and intervention
strategies, and information on the experiences of people with dementia who
live alone. (Webinar)
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• Preventing Elder Investment Fraud , Investor Protection Trust. Website with
resources and materials including a clinician’s pocket guide and a short video
that addresses the widespread problem of elder investment fraud and financial
exploitation and explores some of the possible solutions. The video includes
interviews with elder fraud victims, their families, doctors, and caretakers in
addition to representatives from the Pennsylvania Securities Commission.
(Multimedia)
Other Related Resources• Can a Person with Alzheimer’s Live Alone? Duke Family Support Program. This
tip sheet provides a list of questions that may guide decisions about the safety
of someone with a memory disorder living alone. (PDF)
• Considerations for Those Who Live Alone , Alzheimer’s Association. This
resource provides general guidelines for working with individuals with
dementia who live alone. (Document)
• Fraud Protection for Elders Living Alone , Duke Family Support Program. This
tip sheet provides a bulleted list of ways to protect elders at risk of being
exploited by people intent on fraud. (PDF)
• Guide for Professionals on Practical Strategies for Persons with Dementia
Living Alone, National Alzheimer’s and Dementia Resource Center. This
resource guide provides specific strategies for how home and community-
based service professionals can work with this population. The guide is
organized in six major sections that address different practical strategies of
working with individuals with dementia who live alone: Identifying individuals
with dementia who live alone; Building trust; Supporting safety and autonomy;
Involving family and friends; Coordinating paid providers and formal support
services; and Assisting with transition to a new setting. (PDF)
• People with Dementia Living Alone Risk Assessment , University of Iowa. This
assessment tool assists with identifying level of risk of people with dementia
who are living alone in the community and is adapted from an assessment tool
developed by the University of Iowa School of Nursing. (PDF)
Aging and Disability Resource Center TrainingThe resources below focus on person-centered support and guidance to individuals, family
members, and caregivers to help them develop a long-term care plan that closely aligns with their
specific needs and personal preferences. This section provides resources that can be used in
training options counselors and other ADRC staff.
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Dementia Training Resources
• Aging Services and Supports for People Living with Dementia - ADRC Dementia
Training, Portland State University. These web-based trainings were based on
input and piloting by Oregon ADRC partners. Individuals may view these
trainings on their own; however, group viewing and discussion using the
provided Companion Guides is encouraged. (Webinar and PDF)
Tier 1
- Module 1 - Implementing Person-Centered Dementia Support
- Module 2 - Communication and Behavioral Expression
- Module 3 - Medical and Clinical Aspects of Dementia
- Module 4 - Information and Referral Issues
- Tier 1 Companion Guide (PDF)
Tier 2
- Module 5 - Introducing Decision Support Tools
- Module 6 - Decision Support through Person-Centered Planning
- Module 7 - Decision Support in Care Transitions
- Module 8 - Decision Support for Advanced Care and End of Life Planning
- Tier 2 Companion Guide (PDF)
• No Wrong Door Dementia Capable Trainings , Virginia Department for Aging
and Rehabilitative Services. As part of an ongoing Administration for
Community Living grant for the Alzheimer’s Disease Supportive Services
Program, the Virginia Department for Aging and Rehabilitative Services is
expanding and standardizing dementia knowledge within the No Wrong Door
network. The webpage provides information on available virtual and written
training materials for Information and Referral Specialists, Options Counselors,
and Care Transition Coaches. (Multimedia)
Other Related Resources• Communicating with People Who Have Alzheimer’s or other Dementia: Aging
I&R/A Tips, National Aging Information and Referral Support Center, National
Association of State Units on Aging. Tip sheet developed to assist aging
information and referral staff with effective communication techniques when
working with someone who has Alzheimer’s disease or another dementia.
(PDF)
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Dementia Training Resources
Specific Professional AudiencesThe dementia capable trainings listed below target specific health care professionals and
community providers, including first responders, hospital personnel, primary care providers, and
school teachers.
First Responders• Approaching Alzheimer’s : First Responder Training Program, Alzheimer’s
Association. An online training that uses an interactive format, developed with
input from first responders. (Web-based training)
• IACP Alzheimer’s Initiative , International Association of Chiefs of Police (IACP).
Funded by the Department of Justice, this website provides a variety of
resources to help first responders improve their knowledge and skills to
safeguard people with dementia. (Multimedia)
• First Responder Alzheimer’s and Dementia training videos , Alzheimer’s Orange
County. The videos consist of four short clips, totaling 15 minutes, which
portray law enforcement officers encountering individuals with dementia
during standard patrol: (1) during a traffic stop; (2) a wandering event; (3)
coming to a home where a daughter has called 911 for help with her very
agitated/aggressive mother with dementia; and (4) coming to a home where a
woman with dementia has called 911 thinking someone has tried to rob her
home. The four separate videos have been combined into one on this link.
(Video)
Hospital and Health Systems Professionals• Creating Dementia Capable Health Care Systems , Alzheimer’s Greater Los
Angeles. This webpage contains various resources including care manager
training materials, assessment instruments, a tool for identifying informal or
family caregivers, best practice care plans, resources on health care systems
change, and dementia care management toolkits to support health care
organizations build dementia-capable systems of care. (Multimedia)
• Going to the Hospital: Tips for Dementia Caregivers , National Institute on
Aging. Designed to help hospital professionals to meet the needs of patients
with dementia, this webpage contains links to facts about Alzheimer’s disease,
communication tips, personal care techniques, suggestions for working with
behaviors and environmental factors to consider in the ER and in the hospital
room. (Multimedia)
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Primary Care Providers• KAER Toolkit - The Gerontological Society of America formed a workgroup to
create a report and recommendations for promoting cognitive impairment
detection and earlier diagnosis of dementia in the primary care setting in the
United States. The report recommended a four step KAER framework:
Kickstart the cognition conversation, Assess for cognitive impairment, Evaluate
for dementia, Refer patient for community resources. (PDF)
• Assessing Cognitive Impairment in Older Patients: A Quick Guide for Primary
Care Physicians, National Institute on Aging. The guide addresses the
importance of cognitive assessment, benefits of early screening, and when to
screen, and provides numerous resources. (Multimedia)
Middle School and High School Teachers• Advocating for Friends and Family: Building Empathic Responses , Wisconsin
Department of Health Services and Wisconsin Department of Public
Instruction. A lesson designed for health educators that supplements existing
curriculum about brain health. Students will be able to describe accurate
functional health knowledge related to dementia, resulting in a heightened
sense of empathy, which will allow the student to develop a plan to advocate
for the health of self, friends, family and community. (PDF)
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