training needs assesement & skills development

8/9/2019 Training Needs Assesement & Skills Development

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Training , NeedsTraining , Needs

Identification & SkillIdentification & Skill

EnhancementEnhancement--


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TrainingTraining

--It is a learning process that involves the acquisition ofIt is a learning process that involves the acquisition ofknowledge, sharpening of skills, concepts, rules, orknowledge, sharpening of skills, concepts, rules, orchanging of attitudes and behaviours to enhance thechanging of attitudes and behaviours to enhance theperformance of employees.performance of employees.

--Training is about knowing where you stand (no matter howTraining is about knowing where you stand (no matter howgood or bad the current situation looks) at present, andgood or bad the current situation looks) at present, andwhere you will be after some point of time.where you will be after some point of time.

--Training is about the acquisition of knowledge, skills, andTraining is about the acquisition of knowledge, skills, andabilities (KSA) through professional development.abilities (KSA) through professional development.


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Role of TrainingRole of Training


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Need of TrainingNeed of Training

To improve work productivity.To improve work productivity.

To motivate the people.To motivate the people.

To accommodate the changes inTo accommodate the changes intechnology and environment.technology and environment.

To accommodate the capacityTo accommodate the capacity

enhancement.enhancement. To have better and engaged employees.To have better and engaged employees.


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Training Need Identification (TNI)Training Need Identification (TNI)

Training need identification is a tool utilized toTraining need identification is a tool utilized toidentify what educational courses or activitiesidentify what educational courses or activitiesshould be provided to employees to improveshould be provided to employees to improve

their work productivity. Here the focus should betheir work productivity. Here the focus should beplaced on needs as opposed to desires of theplaced on needs as opposed to desires of theemployees for a constructive outcome.employees for a constructive outcome.

Identification of training needs (ITN), if doneIdentification of training needs (ITN), if doneproperly, provides the basis on which all otherproperly, provides the basis on which all othertraining activities can be considered.training activities can be considered.


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Training Need Identification (TNI)Training Need Identification (TNI)ContdContd

Identification of training needs is important fromIdentification of training needs is important from

both the organisational point of view as well asboth the organisational point of view as well as

from an individual's point of view.from an individual's point of view.

Also in order to bring a synchronisation betweenAlso in order to bring a synchronisation between

organisational and individual objectives peopleorganisational and individual objectives people

need to question the way they do things. Andneed to question the way they do things. Andthis is precisely the hidden objective behind anythis is precisely the hidden objective behind any

training need identification process.training need identification process.


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Sources for Identifying TrainingSources for Identifying Training

NeedsNeeds

Job ProfileJob Profile

Experiences of the training agencyExperiences of the training agency

PrePre--training survey of the participant's needstraining survey of the participant's needs


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Overall Process in BriefOverall Process in Brief

Step 1:Step 1: Define and chart part of the organisationDefine and chart part of the organisation

(department, a section, a unit, a specific group(department, a section, a unit, a specific group

or a staff category).or a staff category).

Step 2Step 2:: Data collection (both qualitative as wellData collection (both qualitative as well

as quantitative data).as quantitative data).

Step 3Step 3:: Ffind out causes of problem areas andFfind out causes of problem areas and

prioritise areas, which need immediate attention.prioritise areas, which need immediate attention.


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Overall Process in BriefOverall Process in BriefCond.Cond.

Step 4Step 4:: Prioritise the different trainingPrioritise the different training

programmes according to the responsesprogrammes according to the responses

collected.collected.

Step 5Step 5:: Record and file the entire data.Record and file the entire data.


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Benefits of Needs AssessmentBenefits of Needs Assessment

Information about the broader needs of theInformation about the broader needs of the

participants.participants.

Reduced perception gap between theReduced perception gap between theparticipant and boss.participant and boss.

Course input closer to the specific needsCourse input closer to the specific needs

of the participants.of the participants. Saves a lot of money & Time for theSaves a lot of money & Time for the

organisationorganisation


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Defining SkillDefining Skill

Skill means capacity to do something well.Skill means capacity to do something well.

These are usually acquired or learned asThese are usually acquired or learned as

opposed to competency which is oftenopposed to competency which is often

thought of as innate.thought of as innate.

Skill is a relatively technical term whereasSkill is a relatively technical term whereas

competency essentially include KSA.competency essentially include KSA.


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Skill Mapping as a tool of TNI:Skill Mapping as a tool of TNI:

Skill sets as applicable to a particular jobsSkill sets as applicable to a particular jobs

are identifiedare identified

Individual is evaluated against identifiedIndividual is evaluated against identifiedskill setsskill sets

Areas of weakness are marked for trainingAreas of weakness are marked for training

Training programs are built up forTraining programs are built up forenhancement of skills.enhancement of skills.


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Salient Features of Skill MappingSalient Features of Skill Mapping

Involvement of trainee and the trainer toInvolvement of trainee and the trainer to

assess the training needs.assess the training needs.

Identified training needs are more realistic.Identified training needs are more realistic. Internal trainers are involved. This bringsInternal trainers are involved. This brings

cost effectiveness as well as training beingcost effectiveness as well as training being

imparted more practically.imparted more practically.

If needed multiple training session can beIf needed multiple training session can be

taken with almost NIL direct cost involved.taken with almost NIL direct cost involved.


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Skill EnhancementSkill Enhancement

-- After the mapping is completed aAfter the mapping is completed a

comprehensive training program is developed.comprehensive training program is developed.

-- Pre training and post training evaluationPre training and post training evaluation

-- ReRe -- evaluation of performers over the same skillevaluation of performers over the same skill

sets after the intensive training sessions.sets after the intensive training sessions.

-- Multiple training on the same topic / skill set ifMultiple training on the same topic / skill set if

needed to get the specified level ofneeded to get the specified level ofimprovement.improvement.


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Points to be kept in mind whilePoints to be kept in mind while

carrying out Skill Enhancementcarrying out Skill Enhancement Deciding Skill SetsDeciding Skill Sets

The no. of skill setsThe no. of skill sets

Clarity of objectiveClarity of objective


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Points to be kept in mind whilePoints to be kept in mind while

Carrying out Skill Enhancement Carrying out Skill Enhancement (Contd)(Contd)

Evaluation of job performers.Evaluation of job performers.

Time line for specific improvements.Time line for specific improvements.

Adhering with the training schedule.Adhering with the training schedule.

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The Learning Still Continues..The Learning Still Continues..

ThanksThanks..

training needs assesement & skills development

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