training handbook 2021 - idea trainings | management

TRAINING HANDBOOKEngineering | Management

IDEA TRAININGS@ideatrainings

http://www.ideatrainings.com

1. WELCOME MESSAGE

3. VISION & MISSION STATEMENT

5. OPEN ENROLMENT - TRAINING CALENDAR 2021

7. RETAINED CLIENTS

9. FACULTY MEMBERS / TEAM

‣ Mr. KHURRAM SHEHZAD ‣ Mr. SYED MUNAWER HASAN ‣ Mr. ANTHONY WILLIAMS ‣ Ms. KHADIJAH QADEER

7. ENGINEERING TRAINING PROGRAMS

‣ BEARING SYSTEM DESIGN ‣ BEARING, SHAFT, HOUSING - MAINTENANCE ‣ BEARING LUBRICATION MANAGEMENT SYSTEM ‣ BEARING ROOT CAUSE ANALYSIS ‣ VIBRATION ANALYSIS - BASIC ‣ CONDITION BASED MAINTENANCE - BASIC

7. SOFT SKILLS TRAINING PROGRAMS

‣ MONKEY MANAGEMENT ‣ TIME & TASK MANAGEMENT ‣ COMMUNICATION SKILL ‣ PRESENTATION SKILL ‣ DELEGATING WORK EFFECTIVELY ‣ SAY NO TO PROCRASTINATION

8. MANAGEMENT COURSES

‣ B2B - SALES MANAGEMENT ‣ MANAGER THE LEADER ‣ FINANCE FOR NON-FINANCE MANAGERS ‣ EFFECTIVE TEAM BUILDING

9. CONTACT US

CONTENTS

[email protected] 45 A, XX, Phase 3, DHA, Lahore

mailto:[email protected]

WELCOME TO IDEA TRAININGS


To be the leader in human capacity building industry.

Once upon a time, a woodcutter asked for a job with a timber merchant, and he got it. The pay was really good & so were the work conditions. For that reason, the woodcutter was determined to do his best.

His boss gave him an axe and showed him the area where he was supposed to work. The first day, the woodcutter brought 21 trees. “Congratulations,” the boss said. “Go on that way!” Very motivated by the boss’s words, the woodcutter tried harder the next day, but he only could bring 17 trees. The third day he tried even harder, but he only could bring 10 trees. Day after day he was bringing less and fewer trees. I must be losing my strength, the woodcutter thought. He went to the boss and apologized, saying that he could not understand what was going on.

“When was the last time you sharpened your axe?” the boss asked. “Sharpen? I had no time to sharpen my axe. I have been very busy trying to cut trees.”

The same way if we do not sharpen our skills it will certainly affect our performance, progress and efficiency.

This is the reason that we at Idea Trainings believe that every company should invest in a skill development program for its employees. In every every profession, new techniques & skill sets emerge every day, so one must not stop learning and polishing their skills in professional life.

We thank you & appreciate you for selecting Idea Trainings as your training partner for personal & professional development of your employees.

We wish you happy learning experience at idea trainings!

Team / Idea Trainings

VISION STATEMENT

To educate, inspire, develop & train professionals.

MISSION STATEMENT


TRAINING CALENDAR / 2021

IDEA TRAININGS TRAINING HANDBOOK 2021

ENGINEERING JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

BEARING SYSTEM DESIGN 6 3 3 2

BEARING, SHAFT, HOUSING MAINTENANCE 3 19 3 6

BEARING LUBRICATION MANAGEMENT 10 20 5 11

BEARING FAILURE ANALYSIS 9 6 5 4

VIBRATION ANALYSIS 13 13 7 6

CONDITION BASED MAINTENANCE 13 22 7 13

SOFT SKILLS JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

MONKEY MANAGEMENT 16 17 10 9

TIME / TASK MANAGEMENT 20 25 10 20

DELEGATING WORK EFFECTIVELY 20 8 11 2

COMMUNICATION SKILL 20 3 11 16

PRESENTATION SKILL 24 27 12 24

SAY NO TO PROCRASTINATION 27 10 18 11

MANAGEMENT SKILLS JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

B2B SALES MANAGEMENT 27 31 19 25

MANAGER THE LEADER 27 29 11 30

FINANCE FOR NON-FINANCE 30 7 17 23

EFFECTIVE TEAM BUILDING 23 12 27



RETAINED CLIENTS

FOOD / BEVERAGES

‣PEPSICO ‣COCA COLA ‣ INNOVATIVE BISCUITS

CHEMICAL INDUSTRIES

‣ ICI SODA ASH ‣ ICI POLYESTERS ‣OLYMPIA CHEMICALS ‣ ITTEHAD CHEMICALS

MINES & MINERAL / CEMENT

‣KOHAT CEMENT COMPANY ‣DEWAN CEMENT COMPANY ‣BESTWAY CEMENT COMPANY ‣PIONEER CEMENT COMPANY

BANKING INDUSTRY

‣MCB BANK LTD ‣BANK ALFALAH LIMITED ‣MEEZAN INVESTMENT BANK

PULP & PAPER INDUSTRIES

‣Al-Noor MDF ‣Sadiq Paper ltd ‣Bulleh Shah Packages Ltd ‣Century Paper & Board Mills Ltd

REFINERIES / OIL & GAS ‣MOL ‣PEARL GAS LIMITED ‣PAK ARAB REFINERY LTD

METAL INDUSTRY

‣SHAFI STEEL MILL LTD ‣AISHA STEEL MILLS LTD ‣AMRELI STEEL MILLS LTD ‣MUGHAL STEEL MILLS LTD

OTHERS / MISC

‣NOON GROUP ‣SERVIS SHOES ‣EVOYL GROUP MULTAN ‣HIGHNOON LABORITORIES ‣JUBILEE GENERAL INSURANCE

AUTOMOTIVE INDUSTRY

‣MILLAT TRACTORS LTD ‣MILLAT EQUIPMENT LTD


TRAINING HANDBOOK 2021 IDEA TRAININGS


MR. KHURRAM SHEHZAD

He is mechanical engineer & MBA marketing with 20 years of experience in Pakistan and Europe.

He has got international certifications from 7 different countries for application engineering and management training programs.

Currently, he is working as Country Manager - Pakistan at RKB Europe SA and teaching engineering & management courses for the last 12 years in all industrial segments across Pakistan.

MR. SYED MUNAWER HASAN

He is an Engineer, MBA, MPhil with 23 years of experience in engineering, vibration analysis, asset management with certification in thermography from Academy of infrared technology & certification from ASNT in vibration analysis from Singapore he has been a part of SKF in Pakistan & Middle East as well.

He has trained over 10,000 participants in the field of asset management, asset reliabil ity, condition monitoring, and reliability engineering. He is considered as an authority in reliability services in Pakistan.



FACULTY MEMBERS | TEAM

https://www.ideatrainings.com/engineering/instructors/




https://www.ideatrainings.com/management/instructors/







MR. ANTHONY WILLIAMS CYRIL

FPFA, ICAP AFFILIATE, LLB, M.A (IR)

Mr. Anthony is corporate financial legal advocate (Punjab Bar Council), tax & finance consultant, member Lahore Tax Bar, professional accounting affiliate (ICAP), FPFA, LLB, MA (I.R), BAA (USA).

He is CEO of tax dosti the first legal startup of its nature in Pakistan. He has been visiting professor in renowned universities in Pakistan. He is author of the book “What is Reality!” Which is available on Amazon.

MS. KHADIJAH QADEER

Khadijah is working as lead trainer & manager training at Idea Trainings. She has done BS-Honors & MPhil [International Relations] from Kinnaird College, Lahore.

She has considerable experience as a trainer, predominantly in the soft skills area having worked for and with corporate sector including Bank Alfalah, Hospitality In & USAID programme - talent grooming & career counselling with HEC & delivered lectures in King Edward medical university Lahore as well.



FACULTY MEMBERS | TEAM











ENGINEERING MANAGEMENT - TRAINING PROGRAMS

https://www.ideatrainings.com/engineering/all-training-programs/

DEVELOP YOUR ENGINEERING SKILLS

https://www.ideatrainings.com/engineering/all-training-programs/

BEARING SYSTEM DESIGN

TIME TOPICS

0900 - 1000Types of bearings & basic concepts Design characteristics of ball & roller bearings Bearing load categories & loading impact

COURSE OVERVIEW

Bearing system design is a one-day training course specially designed for beginners and entry level experienced engineers who are working in planning, design, mechanical, maintenance departments or they are involved in design-work or in maintenance of machines / industrial applications at any industrial plant site.

In this session participants will learn about fundamental knowledge of bearing types, selection criteria, select the right fit for shaft & housings, best lubrication practices, how to inspect damaged or failed bearings and how to be able to write professional technical RCFA reports.

1000 - 1100Bearing internal parts & their characterises Design & characteristics of cages & other parts Brainstorming / questions & answers

1100 - 1200Bearing selection & application criteria Basic understanding of how lubrication works Brainstorming / questions & answers

1200 - 1300Bearing nomenclature & ISO designation system Housing nomenclature & ISO designation system Brainstorming / questions & answers

TIME TOPICS

ISO standards of shaft design, tolerances & fits ISO standards of housing designs, tolerance & fits Brainstorming / questions & answers

How to inspect damaged bearings properly Common bearing failure modes & remedies Brainstorming / questions & answers

On-site inspection of damaged bearing samples How to write bearing failure analysis reports Brainstorming / questions & answers

Brainstorming / questions & answers Conducting Post Test / final training evaluation Participants Feedback / Certificate distribution

Participants are going to get following benefits by attending this training course.

‣ They can learn about basic knowledge of bearing types, sizes, nomenclature, parts, functionality & selection criteria.

‣ Participants will learn how to inspect damaged bearings and be able to avoid future failures by adopting the best practices.

‣ They will be able to write professional reports of damaged bearings.

This training program is specially designed for following professionals to attend and acquire new skills to grow in their career.

‣ Technical staff working at any plant ‣ Technical supervisors ‣ Technical or mechanical technicians ‣ Mechanical engineers ‣ Electrical engineers ‣ Planning engineers / Maintenance engineers ‣ Condition monitoring / Reliability engineers

COURSE BENEFITS WHO SHOULD ATTEND


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700



BEARING, SHAFT, HOUSING - MAINTENANCE

TIME

0900 - 1000Pre-assessment of the subject knowledge Fundamentals of bearings, shafts, housings Brainstorming / questions & answers

Bearing, shaft & housing are the most important rather vulnerable parts of any machine or industrial application which can cause a lot of trouble if not properly selected, installed, maintained or inspected at regular intervals. Proper maintenance of these three parts can save you a fortune and can also increase the heathy life of other parts of the same application. This training course will surely prove to be the real value for your money because participants will acquire skills to design bearings, shafts, dimensional tolerances & fits, shaft/bearing load calculations, shaft alignment, rust protection, fretting corrosion, selection of housings, housing sizes, housing types & dimensions & impact of vibration on bearing, shaft and housings which will certainly improve the way of working.

1000 - 1100ISO standards / shaft Shaft types, characteristics, designs Brainstorming / questions & answers

1100 - 1200Shaft tolerance calculations Shaft interferences & fits calculations Brainstorming / questions & answers

1200 - 1300Reference charts, tables and calculation methods Bearing mounting methods on shaft Tools required for mounting on shaft

TIME

1400 - 1500Housing types, parts characteristics Housing designs & applications in industries Housing selection - fundamental criteria

1500 - 1600Housing tolerances & reference charts Housing fits & calculation methods Housing maintenance / Basic principles.

1600 - 1630Shaft & bearing failure analysis step by step How to avoid unplanned down-time because of shaft & housing failures.

1630 - 1700Brainstorming / questions & answers Conducting Post Test / final training evaluation Participants Feedback / Certificate distribution

Participants are going to get following learning benefits by attending this training course.

‣ They will learn about types, sizes, designs, characteristics, installation, maintenance, trouble shooting, tolerances, fits and overhauling of bearings, shafts and housings.

‣ They will be able to inspect and find root causes of the failures associated with bearings, shafts and housings to avoid any unplanned down-times to lower maintenance cost at large.


‣ Maintenance staff working at any plant site. ‣ Technical supervisors ‣ Technical or mechanical technicians ‣ Mechanical engineers ‣ Electrical engineers / Planning engineers ‣ Maintenance engineers ‣ Reliability engineers / vibration analysts


TOPICS TOPICS


COURSE OVERVIEW



BEARING LUBRICATION MANAGEMENT

TIME

0900 - 1000Pre-assessment of the subject knowledge Fundamentals of lubrication Brainstorming / questions & answers

Just like the blood in the human body, lubricant is to the bearing to survive and thrive the performance in the machine. If bearing is like the heart of the machine then lubricant is the blood of the bearing. If we take care of the quality, quantity and frequency of the lubricant used in the bearings we can easily enhance the bearing life to the maximum level.

We will share with the participants the time-tested and proven research based knowledge & tools so that they can easily and correctly select the right lubricant in the right quantity at the right time to save any unplanned downtime.

1000 - 1100Introduction to lubrication best practices Understanding lubricants composition & uses Brainstorming / questions & answers

1100 - 1200Grease lubrication & it’s application Selection criteria for grease lubrication Brainstorming / questions & answers

1200 - 1300Oil lubrication & it’s application Selection criteria for oil lubrication Brainstorming / questions & answers

TIME

Important parameters of lubrication Oil base, viscosity, consistency, NLGI class, Brainstorming / questions & answers

Mixing & comparison of different lubricants Thickener, oil, additives - compatibility Making correct interchangeability easy.

Load carrying ability of lubricants Lubricant’s root cause failure analysis Technical assessment of the lubricants

Brainstorming / questions & answers Conducting post test / final training evaluation Participants feedback / certificate distribution


‣ They will learn the fundamental knowledge about all types of grease and oil lubricants, their composition, application, usage, selection criteria & RCFA tips.

‣ They will learn how the interchangeability of lubricants based on the correct comparison of the ingredients & composition.

‣ They will be able to conduct RCFA of lubricants.


‣ Maintenance staff working at any plant site. ‣ Lubricators / Lubrication technicians ‣ Technical or mechanical technicians ‣ Mechanical engineers ‣ Electrical engineers / Planning engineers ‣ Maintenance engineers ‣ Reliability engineers / vibration analysts


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



BEARING ROOT CAUSE FAILURE ANALYSIS

TIME

0900 - 1000Pre-assessment of the subject knowledge Introduction to root cause failure analysis Brainstorming / questions & answers

In this course participants will get an advance understanding of the functions of bearings in relation to rotating equipment, its installation, its performance, major signals/symptoms of failure and principles & practices of predictive maintenance. Participants will use the knowledge gained in this course to: minimize bearing failures in equipment thus reducing downtime and cost; perform regular preventive maintenance on equipments; and quickly respond to bearing-related equipment and system failures. The course discusses the modes of bearing failures in equipment’s root cause analysis, how to check root cause and what methods available to eliminate them to not occur in the future again. This course will help participants to improve the performance of rolling element bearings in all applications.

1000 - 1100Normal load path patchers / observations Abnormal load path patterns . Observations Brainstorming / questions & answers

1100 - 1200Surface initiated & sub-surface initiated fatigue Causes, remedies and recommendations. Brainstorming / questions & answers

1200 - 1300Adhesive & Abrasive wear - failures Causes, remedies and recommendations. Brainstorming / questions & answers

TIME

Moisture, frictional & fretting corrosion failures Causes, remedies and recommendations. Brainstorming / questions & answers

Electric erosion, plastic deformation failures Causes, remedies and recommendations. Brainstorming / questions & answers

Fracture / cracking - failures Causes, remedies and recommendations. Technical / failure report writing



‣ They will be able to understand the common bearing failures and their causes and remedies.

‣ After attending this session, they will be able to run analysis & conduct RCFA of any damaged / failed bearing independently without any support of external consultant.

‣ They will learn the technical terminology to write correct bearing failure analysis reports.


‣ Condition monitoring technicians and engineers ‣ Rotating equipment, maintenance and reliability

engineers ‣ Maintenance personnel & supervisors ‣ Workshop supervisors ‣ Maintenance engineers ‣ Assistant Managers / Mechanicals


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



VIBRATION ANALYSIS - BASIC

TIME

0900 - 1000Pre-assessment of the subject knowledge Fundamental principles of vibrations Brainstorming / activity / Question answers

This fundamental course is designed and developed for professionals who are new to vibration monitoring and analysis. This course will provide in depth knowledge of why it is important to know the condition of the machine and a quick demonstration of vibration measurements and samples of data that indicate machine faults making it easy to learn about the faults and their remedies. Case studies will be presented using historical graphs to understand the process easily. The course focuses on periodic, single channel data collection and analysis for condition based maintenance programs. A foundation is established for in-depth understanding of spectrum and waveform relationships. Participants will learn the vibration fundamentals & also learn how spectrum analysis can be used to diagnose faults.

1000 - 1100Motion, R.M.S / Peak./ Peak-Peak Frequency / period / displacement Brainstorming / questions & answers

1100 - 1200Acceleration / units & units conversion Waveform and spectrum / FFT Brainstorming / questions & answers

1200 - 1300Natural frequencies Basic forcing frequencies / data acquisition Brainstorming / questions & answers

TIME

Transducers & mounting Fault diagnosis / imbalance / misalignment Brainstorming / activity / questions & answers

Looseness / eccentricity / resonance Defects associated with bearings Brainstorming / activity / questions & answers

Defects associated with gears Defects associated with belts / electric motors. Brainstorming / questions & answers



‣ They will be equipped with the skill set to analyse the machine condition by using vibration analysis methodology.

‣ They will be able to read and understand the spectrums analysis & perform vibration analysis jobs at their work more effectively.

‣ They will have better understanding of the preventive / proactive maintenance.

If you have been performing vibration analysis for less than one year, or if you have been collecting vibration readings and leaving the analysis to another person, then this course is for you. This course is also designed for reliability engineers, PdM program engineers, and other maintenance staff who would like to understand condition monitoring with a focus on vibration analysis, and take the ISO or ASNT exam.

‣ Condition monitoring technicians & engineers ‣ Rotating equipment, maintenance & reliability

engineers


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



CONDITION BASED MAINTENANCE

Measuring the condition of your equipment and then making an assessment whether or not it will fail in the future allows us to take the appropriate action to avoid the consequences of that failure.

This is called “predictive maintenance” or “Condition Based Maintenance (CBM)”.

In this course we will thoroughly discuss the ingredients of the condition based maintenance & principles like life cycle, potential failure, functional failure and important monitoring techniques like vibration monitoring, thermography, oil and wear debris analysis.


‣ They will be able to under the fundamentals of condition based maintenance so that they can improve the machine healthy by applying all the knowledge at their plant site.

‣ They will be able to enhance the maintenance culture and be able to predict failures before event they happen.

‣ They will learn how to conduct analysis.


‣ Condition monitoring technicians & engineers ‣ Rotating equipment, maintenance engineer ‣ Reliability engineers ‣ Application engineers ‣ Design engineers ‣ Maintenance engineers ‣ Reliability managers


TIME

0900 - 1000Pre-assessment of the subject knowledge Fundamentals of condition monitoring Brainstorming / questions & answers

1000 - 1100What is vibration and how does it work. Setting up vibration measurement. Brainstorming / questions & answers

1100 - 1200Intro to infrared thermography Into to lubrication analysis Brainstorming / questions & answers

1200 - 1300Into to motor diagnostics. Predictive maintenance - basics Brainstorming / questions & answers

TIME

Introduction to ultrasonic & acoustics FFT spectrum / time waveform Brainstorming / questions & answers

Phase / imbalance / misalignment Bent shaft / cocked bearing. Brainstorming / questions & answers

Soft foot Resonance Case studies / discussion on existing problems


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



SOFT SKILLS - TRAINING COURSES

DEVELOP YOUR ESSENTIAL SKILLS

MONKEY MANAGEMENT

Every second manager has a monkey problem & almost 20% of all managers find themselves in the monkey trap; This means that the manager is so busy every day, in handling a mountain of operative tasks, e-mail messages and similar items, that he no longer recognises the basic problem of “ineffectiveness” or, paradoxically, does not have any time for solving his time problem. We are all being asked to achieve higher levels of performance under increasing time pressures. Do you want to reduce time wasted and manage yourself better? Discover how to balance your time at work & home which will make an impact on retaining quality time for ‘you’ inside & outside work. If you find it difficult to manage your tasks within the available time in a day then this training is for YOU.


‣ They will be able to understand their role as a manager and be able to manage resources rather than doing all the petty work which is supposed to be done by their subordinates.

‣ They will be able to better delegate the routine tasks and focus on the most important ones which a manager is supposed to do including the leadership things.


‣ Professionals working in large teams ‣ Office managers ‣ Branch managers ‣ Team leaders ‣ Supervisors & assistant managers ‣ Department heads ‣ Managers to be in few months.


TIME

0900 - 1000Pre-assessment of the subject knowledge Major time / minor time | concepts Reactive & proactive approaches towards work

1000 - 1100Recognize key accountabilities & tasks Being aware of the impact of your work at org. Brainstorming / questions & answers

1100 - 1200What is a monkey / identification of monkeys What is the process / the monkey process Brainstorming / questions & answers

1200 - 1300Managing other people’s monkeys How do we prioritise tasks and objectives Brainstorming / questions & answers

TIME

Day plan / month plan / year plan Low productivity tasks / high productivity tasks Brainstorming / questions & answers

Short time objectives / long time objectives Value addition through your task management Brainstorming / questions & answers

Being productive manager at work How to delegate effectively and be a LEADER. Brainstorming / activities / discussion


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



TIME / TASK MANAGEMENT

No matter who you are, we all have 168 hours each week. Your ability to best utilize those 168 hours will ultimately determine your success. Using self-discovery, hands-on activities and innovative concepts, throughout this high energy training program, participants will learn how to get better control of their time and their life in general.

From setting achievable life and work related goals to learning how to more efficiently and effectively control their time and resources. The program also stresses on the importance of planning and prioritising, dealing with and controlling interruptions, setting boundaries and managing stress.


‣ They will be able to better organize themselves and their workspace for better efficiency.

‣ They will be able to take control of their time and make improvements to their work habits.

‣ Eventually when you are aware of the importance of managing their time they will become a better, productive and efficient professionals at their organizations.

This course of for everyone and anyone who wants to learn skills to improve how they manage their time in order to maximise their potential is invited to attend. Specially for those working in an office environment with time work schedules and deadlines.

This time & task management one day training course will help delegates & participants increase work effectiveness and productivity, achieve greater control of their daily activities and overcome stress.


TIME

0900 - 1000Pre-assessment of the subject knowledge Analyze your current use of TIME Dealing with procrastination before you start.

1000 - 1100Gartner Magic Quadrant & it’s application Understanding & managing the priorities Brainstorming / questions & answers

1100 - 1200Task management / using your schedule better Organize yourself in calendar/to do list/reminders Brainstorming / questions & answers

1200 - 1300Organising your desktop / laptop Data management in your system Brainstorming / questions & answers

TIME

Meeting management / scheduling Team/task management/followup management Brainstorming / questions & answers

Managing yourself & stress effectively Managing your work environment & relations Brainstorming / questions & answers

ABC’s of work delegation Learn to say NO. Brainstorming / activities / discussion


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



COMMUNICATION SKILL

TIME TOPICS

0900 - 1000What is corporate communication Communication types & applications Energiser / activity

In this one day training session “communication skill” we will share proper system to quickly identify communication types and read body language & nonverbal cues, and how to "listen between the lines" for being better at communication within corporate environment. This course contains the detailed analysis of the best practices to be considered in corporate communication & strategies to excel in your career.

You will learn; how to specify the exact meaning avoiding misunderstandings, proper use of humour & office banter, handle conflict situations & difficult conversations with difficult people, effective use of body-language gestures and the proper use of praise / appreciation.

1000 - 1100Verbal communication Non verbal communication Energizer / activity

1100 - 1200Power of positive language Corporate language vocabulary Energizer / activity

1200 - 1300How to master your listening skill Mindful of what you think & speak Brainstorming / questions & answers

TIME TOPICS

Use humour to your advantage Speak in more optimistic terms Brainstorming / discussion / activity

Written communication E-mail writing & letter writings Brainstorming / discussion / activity

How to speak /present at phone & video calls Asking relevant questions. Brainstorming / discussion / activity

Making meetings interactive and engaging Leading the discussion and keeping the control Brainstorming / questions & answers


‣ They will be able to communicate clearly, confidently and assertively when and where needed.

‣ They will be aware of their body language to present themselves better at their work.

‣ They will be able to become an effective and efficient part of the team to complete joint tasks being able to add more value.

This course is for everyone and anyone who wants to learn skills to improve how they present themselves through their communication.

This is a must to attend specially for those who are working in an office environment where they are supposed to be communicating verbally as well as non-verbally to internal as well as external customers.

‣ Office managers / team leads ‣ Public relation officers / sales professionals


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700


COURSE OVERVIEW



PRESENTATION SKILL


TIME TOPICS

0900 - 1000Basics of corporate presentation Formal / information presentations Brainstorming / discussion / activity

This training course focuses on the ‘nuts and bolts’ of presentations & provides a solid ground in the processes / practices of an effective presenting. If you are looking for advanced training materials with more attention paid to delivering persuasive business presentations, you might like to consider attending this training course. We will not only teach & train but also provide the course material to be used later.

Participants will learn how to plan a presentation keeping the audience in mind, how to use ‘attention grabbers’ to enhance their openings, how to develop effective visual aids, how to use several methods and tools for presenting effectively.

1000 - 1100Knowing your audience better before you start. Designing your presentation / content Brainstorming / discussion / activity

1100 - 1200Planning the structure of the presentation Opening attention grabbers / energizers Brainstorming / discussion / activity

1200 - 1300Engaging audience / using visual aids Presentation models / tools / tips Brainstorming / discussion / activity

TIME TOPICS

Alternatives to power-point including Keynote, prezi, whiteboard championship Brainstorming / discussion / activity

Presentation day agenda / time management Gauging attentiveness of audience Brainstorming / discussion / activity

Body language / story telling / mock sessions Presentation evaluation system Brainstorming / discussion / activity



‣ They will be able to design, plan deliver and execute presentations better.

‣ They will be able to fix the little errors to be able to present like a corporate professional.

‣ They will be able understand that as a professional they are always presenting themselves, their work and their organization at their work and outside their work area.

This course is for everyone and anyone who wants to learn skills to improve how they present formally & informally themselves at their work.

‣ Office managers ‣ Team leaders ‣ Sales managers ‣ Sales presenters ‣ Training managers ‣ Training coordinators ‣ Customer relations officers

1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

Training Handbook 2021 IDEA TRAININGS

COURSE OVERVIEW



DELEGATING WORK EFFECTIVELY

TIME

0900 - 1000Understanding the concept of work delegation Historical background of work delegation Brainstorming / discussion / activity

This course is designed for managers who are working in an office environment in a team to achieve their shared objectives. This session will mainly focus on developing and uncovering their inborn delegation skills to impart into the overall organisational development for better productivity, efficiency and performance.

Being a manager, it is our prime responsibility to manage our work better by delegation day to day tasks to our sub-ordinates helping them to learn new skills and supervise them so that they can also grow and be able to become a asset for the organization eventually.

1000 - 1100Why managers don’t delegate willingly Benefits of effective work delegation Brainstorming / discussion / activity

1100 - 1200Key principles of effective work delegation Art of modern corporate work delegation Brainstorming / discussion / activity

1200 - 1300Delegating vs dumping tasks on others Understanding the impact of dumping tasks Brainstorming / discussion / activity

TIME

Six steps to effective work delegation Monitoring progress / asking questions Brainstorming / discussion / activity

Making delegation process easy and effective Delegating to your downline / subordinates Brainstorming / discussion / activity

Delegation from your up-line to you Ethics of receiving work from seniors /bosses Brainstorming / discussion / activity



‣ They will be able to understand the importance of work delegation.

‣ They will be able to do and complies more tasks in the future as compared to their current performance.

‣ They will focus on leadership things more rather than firefighting with run to failure approach or daily routine petty things.

This training program is specially designed for following professionals to attend and acquire new skills to grow in their career while working in teams or taking care of large number of sub-ordinates.

‣ Managers ‣ Supervisors ‣ Leader leaders ‣ Senior managers ‣ Management / departments heads ‣ C level - management leaders


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



SAY NO TO PROCRASTINATION

TIME

0900 - 1000Basic understanding about procrastination Why do we procrastinate in real life? Brainstorming / discussion / activity

Procrastination is a challenge we all have faced at one point or another. If humans, have been around, we have been struggling with delaying, avoiding, and procrastinating on issues that matter to us. During our more productive moments, when we temporarily figure out how to stop procrastinating, we feel satisfied and accomplished. This course is all about being productive by avoiding procrastination using modern tools and techniques. The purpose of this training is to break down the science behind why we procrastinate, share proven frameworks you can use to beat procrastination, and cover useful strategies that will make it easier to act. Participants will be able to become more productive in less time by being aware of the factors to avoid to not procrastinate.

1000 - 1100The impact of procrastination on my success Reasons & causes of being procrastinator. Brainstorming / discussion / activity

1100 - 1200The procrastination action-line Recognising the procrastinating factors Brainstorming / discussion / activity

1200 - 1300Reward for immediate response Consequences of procrastination Brainstorming / discussion / activity

TIME

Define your future actions / stay ahead Avoiding chronic procrastination Brainstorming / discussion / activity

Improve your productivity & performance Learn more skills at work with professionalism Brainstorming / discussion / activity

Keeping task list organized Building reliable connections Brainstorming / discussion / activity



‣ They will be able to understand the importance of work delegation.

‣ They will be able to do and complies more tasks in the future as compared to their current performance.

‣ They will focus on leadership things more rather than firefighting with run to failure approach or daily routine petty things.

This training program is specially designed for following professionals to attend and acquire new skills to grow in their career while working in any corporate office environment.

‣ Managers ‣ Supervisors ‣ Leader leaders ‣ Senior managers ‣ Management / departments heads ‣ Sales staff


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



MANAGEMENT SKILLS - TRAINING PROGRAMS

DEVELOP YOUR - MANAGEMENT SKILLS

B2B SALES MANAGEMENT

TIME

0900 - 1000Understanding market research / prospecting Why customers should buy from you? Finding your USP and being able to own it.

In this training session we will focus on the very basic steps a sales professional should follow to become a professional B2B sales expert. Starting from prospecting to closing a deal and challenging customer’s assumptions to teaching them the right solution we will make sure that every participant gets the updated, modern sales knowledge to improve their selling skills & be able to sell confidently & naturally.

This course is designed to transform ordinary sales people using conventional methodologies into using modern research based updated sales strategies becoming sales expert in their relevant domains. Selling is an art which can be learnt and mastered by learning modern sales strategies & concepts which are evolving by everyday.

1000 - 1100What makes you the preferred supplier? Key drivers of customer loyalty? Understanding buyer’s buying mindset.

1100 - 1200Company & brand impact Product & service delivery Value to price ratio

1200 - 1300Sales - experience How and when to close a sales deal? How to follow up with customers?

TIME

The five profiles of sales reps. Performance of sales reps Knowing & gauging parameters?

The same reps fingerprints How to excel in complex sales What kind of company to target?

What sort of information to gather? When to engage, who to engage How to begin the conversation

How to direct the flow of information. Brainstorming / questions & answers Participants feedback / certificate distribution


‣ They will learn how to search the market and target the right prospects

‣ They will learn how to develop sales pitch and how to deliver an impactful pitch.

‣ They will learn to improve their communication during sales process to close the deal or followup with the client for closing.

‣ They will learn professionals sales attitude.

This training program is designed for following professionals to attend and get benefit.

‣ Salesmen & sales women ‣ Sales executives ‣ Sales supervisors ‣ Sales - back-office support staff ‣ Assistant managers sales ‣ B2B sales professionals ‣ Sales champions who wish to upgrade their skill

and knowledge according to modern practices.


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



MANAGER THE LEADER

TIME

0900 - 1000Developing confidence & motivation Time management / task management Team management / stress management

If you are a manager it’s likely that you got that position because you were an excellent individual contributor. You did good work and you got it done on time. Now as a manager you have been asked to play a larger role. Some of the qualities and know-how that accounted for your earlier success will help you very little in that new role.

Your success as manager and leader will be determined by other capabilities; your ability to hire, train & retain good people; to motivate & develop the potential of each member of your team; to create winning strategies & control budgets; to understand financial statements and so on. In this course we will help you to transform yourself into the larger role of a leader rather than a mere conventional manager.

1000 - 1100Communication: Objectives, relationships, Ego states, body language, effective listener, Negotiation, decision making, problem solving.

1100 - 1200Learning two way - communication Improving personal, professional, formal & informal presentation at work.

1200 - 1300The use of empowerment techniques Ability to think & act outside your comfort zone Learning two way - communication

TIME

Understanding & learning work delegation techniques to empower subordinates & be able to gain trust of them by sharing your work.

The concept of service leadership. Leadership ethics, values and manners Setting an example for others to follow

Leading by coaching - developing your team Transforming followers into future leaders Developing emotional, intellectual & analytical skill

Creating a self - image of a social leader Brainstorming / questions & answers Participants feedback / certificate distribution


‣ They will learn management & leadership skills that will help them to excel in a 21st century organizations.

‣ They will learn to deal with teams and individuals so as to maximize the efficiency and productivity of the organization.

‣ They will learn how to manage the relationships with all the stakeholders of your organization.

Any manager that has responsibility for managing the performance of employees

First time & middle managers who want to expand their skills & understanding of management & leadership.

Non business graduates who want a better understanding of matters relating to the management and leadership of organizations.

Professionals to be promoted to managers soon.


1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



FINANCE FOR NON-FINANCE MANAGERS

Finance for “Non-financial Managers” is a training session for those who want to understand key financial principles and apply them in a real-world context. Over the course of the program, you will work your way through a series of modules that move from understanding basic financial principles to applying financial analysis and ratios to drive decisions.

In addition, each module is capped with an ending self-evaluation to ensure that you have absorbed the above mentioned key learning objectives. After the session, participants will have an in depth knowledge of all important principles related to financial management required in everyday work-life.


‣ They will understand the language associated with finance & financial management.

‣ They will better know how & when to use financial terms and analysis techniques.

‣ They will be able to read and assess company’s performance using financial statements.

‣ They will be able to recognize the link between organisational strategy and financial objectives


‣ Managers working in the following decisions. ‣ Sales Managers ‣ HR Managers ‣ Production managers ‣ Operation managers ‣ Administration managers ‣ Department heads ‣ Accounts managers.


TIME

0900 - 1000What is financial management The financial management system development Brainstorming / questions & answers

1000 - 1100Assess company performance by understanding annual financial statements. Brainstorming / questions & answers

1100 - 1200Understanding the time value of money Understanding of the balance sheet, profit & loss. Brainstorming / questions & answers

1200 - 1300Understanding concepts like inflation, exchange rates fluctuation, tax system, financial capital - etc Brainstorming / questions & answers

TIME

Use "the numbers" to your best advantage to make more informed financial decisions Brainstorming / questions & answers

Understand the language associated with finance Using financial terms and analysis techniques Brainstorming / questions & answers

Recognize the link between organisational strategy and financial objectives Brainstorming / questions & answers

Basic planning and budgeting skills Final training evaluation Participants feedback / certificate distribution

1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS


COURSE OVERVIEW



EFFECTIVE TEAM BUILDING

TIME

0900 - 1000What makes a team / team health checks Purpose & direction setting of the team Team building activity / group resume

Effective organizational or team performance is based on a clear understanding of the shared goals, strategies & work plans, along with the individual roles and responsibilities of team members. Equally important are interpersonal qualities of trust, communication, and mutual accountability. Therefore it takes a collaborative effort of each team member to help the company to achieve its ultimate objectives. This team building workshop will help the participants to work with collaboration as one unit to achieve shared organisational objectives better & in less time possible. We will also create an awareness among participants that team building is about providing the skills, training and resources that your people need, so that they can work in harmony but, to be truly effective, it needs to be a continual processes.

1000 - 1100Understanding team differences & resolve conflict Team communication Improvement methods Brainstorming / discussion / activity

1100 - 1200Team leadership development Team relationships / synergy management Team building activity / chair together

1200 - 1300Team building survival skill Gathering the strength model Brainstorming / discussion / activity

TIME

Winning team - ingredients of success for team. Structuring a winning team for the bigger tasks Brainstorming / discussion / activity

Aligning the goal from top to bottom. Shared vision among all team members Brainstorming / discussion / activity

Team roles clarification / problem solving Interpersonal relationship development Brainstorming / discussion / activity

Brainstorming / questions & answers Conducting post test / final training evaluation Participant’s feedback / certificate distribution


‣ They will be able to work effectively as a team player as well as a team leader provide any opportunity comes to lead a small group of team members.

‣ They will be able to learn how to create more synergy between each team member to get them along for the bigger tasks.


‣ Professionals working in any size of teams in any work environment.

‣ Professionals who are leading a team of 5 or more team members.

‣ Team members who wish to improve their team synergy skill & effectiveness as a team.

‣ Team members who find it difficult to catch up with the other high performing team members.

1400 - 1500

1500 - 1600

1600 - 1630

1630 - 1700

TOPICS TOPICS



COURSE OVERVIEW



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training handbook 2021 - idea trainings | management

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