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The Wrong Information to the Wrong Person at the Wrong Time Why Corporate Training Programs Are Not Aligned with Today’s Workforce Karl M. Kapp

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Page 1: Training

The Wrong Information to the Wrong Person at the Wrong

TimeWhy Corporate Training Programs Are Not Aligned with

Today’s Workforce

Karl M. Kapp

Page 2: Training

Karl Kapp Tony O’Driscoll

Page 3: Training

www.karlkapp.blogspot.com

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meet Hir O’ Winn…

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an accomplishedProfessionalTeam PlayerMember of the OrganizationMember of the Operation’s Team

Slated for Promotion

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meet Ann Tagonist…

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an accomplished

ProfessionalTeam PlayerMember of the OrganizationMember of Learning and Development Organization

Won Training AWARDS

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an accomplished

ProfessionalTeam PlayerMember of the OrganizationMember of Learning and Development Organization

Won Training AWARDSNumerousNumerous

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They both work for… Big Corp

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Ann’s Job is to create training

E-learning

Training Manuals

Classroom instruction

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Training Manual

(one of three)

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Ann created a great library of

courses …

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Ann Is… FrustratedStill

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Hir O’ Winn… won’t take any classes Ann

Develops

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DUH!

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Seven Scary problems…

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Autonomous Learner … Where Need for learning

arises & Tools available

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Timing Issue …

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Packaging Problem …

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Performance Problem …

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Routinization Problem …

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Transfer Problem …

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Value Problem …

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I am frustrated

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So am I.

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“Schooling has confused us into thinking learning was equivalent to pouring content into people’s heads. It’s more practical to think of learning as optimizing our networks.” Jay Cross, Author Informal Learning Jay Cross, Author Informal Learning

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NETWORKS

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Immersive Collaboration …

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Dis-Integration of Content

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Self Serve Model …

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Hir Learns When and how she

wants and gets Promoted…

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Ann Tagonist… Becomes CLO

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Images Courtesy of iStockphoto.com and MS Online

Clip Art

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Questions/More Information• www.karlkapp.blogspot.com

– Recommended books– Samples and Examples– Whitepapers available

• www.karlkapp.com • www.gadgetsgamesandgizmos.com

• “Gadgets, Games and Gizmos for Learning: Tools for Transferring Knowledge from the Boomers to the Gamers”