trainers need love too!_final presentation

7/31/2019 Trainers Need Love Too!_Final Presentation

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Presented by

Randy

FaithKirstin

Molly

How to Successfully Train Facilitators

May 11, 2011 HRDV 5610 Training and Development


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Issues must be specific and well defined

Starts with quick fixes and builds from there

Addresses passionate issues/problems Participants are coworkers who are involved

Sponsor provides immediate closure

Uses trained Facilitators



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Preparation prior to event Participants are the ones responsible for Session

headed by a trained Facilitator

Implementing the changes and recommendations Key decision makers attend opening to set stage

Must have non-threatening environment

Meeting must have a sense of urgency andparticipants show a need to act

Management must have a willingness to act



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Sponsor that attends closing must makeimmediate decision

Follow up

Implementation within 30 60 days



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The definition of facilitate is "to make aprocess easy"



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Personable

Gets along well with others

Shows Empathy

A learner

Believer

Confident Speakers

Flexible

Goal oriented

Focused

Diversified

Patience

Perceptive


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Design and plan the group process

Guide and control the group process

Ensure outcomes

Records Actions

Answers Questions



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The Facilitator Should NOT:

Downplay peoples ideas

Push personal agendas and opinions as the right answer

Dominate the group

Say umm, aahh repeatedly Read from a manuscript

Tell inappropriate or offensive stories

Make up an answer- you never know who is in the room

Allow people to bully others in the group Talk a stance with one section of the group

Tell too much about your personal experience and life

Assume the demographics of your group



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The Facilitator Should:

The standard-setters for the discussion

Make the workshop environment a priority

Mindful of timing issues

Responsible for articulating the purpose of the discussionand how it applies to the group

Use various techniques/tools to keep the discussionmoving

Responsible for paying attention to group behaviors Should be relaxed and have a sense of humor

Make sure discussions are enjoyable as well aseducational



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Identify topic Assign change agent

Collect data, identify issues and refine the

problem/opportunity statement Refine topic

Design meeting agenda and plan logistics

Identify participants and communicateexpectations

Coach and prepare sponsor



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Kick-off

Ground rules, introduction, roles, team building,etc

Define problem Brainstorm & categorize issues/barriers

Prioritize categories

Brainstorm & assess potential solutions

Develop recommendations

Share recommendations

Report-out and decision action plans



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Food Think about those with restrictions

Activities & icebreakers

Touch Proxemics

Others

Facilitators attire

Punctuality

Business Cards

Overall, learn about the world!



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Role of Sponsor for Follow-UpProvide the necessary Support that is needed to implement

the recommendations Resources

Data Put the Plans into Place Track Activity and Results Over Time through

Communications New Letters/Memos

Meetings Status Reports

Remove Barriers Recognize and Reward Implementation



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trainers need love too!_final presentation

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