trainee information manual - pvet institute · trainee information manual ... assessors and...

Trainee Information Manual

Peters Driving & Training Pty Ltd T/A PVET Institute - ABN 14 097 105 890 Tel (02) 9924 0331, Fax (02) 8667 7963, Address PO Box 279, Chatswood NSW 2057,

Email [email protected] Website www.pvetinstitute.nsw.edu.au

TLI41210 Certificate IV in Transport & Logistics

(Road Transport Driving Instruction)

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TLI41210 Certificate IV in Transport & Logistics (Road Transport Driving Instruction)

Contents

Welcome to PVET Institute 3 Mission Statement 3 Trainers & Assessors 4 Testimonial 6 How to Obtain Your Driving Instructors Licence 11 Course Schedule 12 Complaints, Appeals & Disciplinary Procedure 12 Course Refunds and Cancellation Policy 13 Code of Practice 14 Disclaimer 14



Welcome to PVET Institute Welcome and thank you for your enquiry with PVET Institute. PVET Institute is a Registered Training Organization (RTO), providing courses accredited by ASQA (Australian Skills Quality Authority) in NSW and is a nationally recognised by the Department of Education, Employment and Workplace Relations (DEEWR). We are also an approved course provider with the Transport Roads & Maritime Services NSW. PVET Institute offers a variety of high quality accredited and non-accredited courses, including personal, employment and career development courses.

Mission Statement The aim of PVET Institute is to provide high quality training that may lead to improved career and business opportunities. In order to achieve our aim PVET Institute:

Provides courses to help those - Entering the workforce for the first time - Seeking to improve career prospects or career changes - Re-entering the workforce

Ensures that all personnel involved in the running of the organisation are suitably qualified and experienced.

Operates in accordance with all relevant legislation and regulations, in accordance with all requirements, guidelines, protocols and standards set by the ASQA and any other statutory relevant bodies.

Monitors, reviews, evaluates and adjusts products and services to meet clients needs and expectations.



Trainers & Assessors

PVET Institute is run by the Director and a team of trainers, assessors and consultants who bring valuable knowledge from their previous life and work experiences. All our trainers and assessors have Certificate IV Training and Assessment (TAE40110).

Peter Movsesian Trainer / Assessor Early in his career, Peter worked in the fields of Electronic Engineering and computers. He has been production and sales manager in a number of Electronic and computer companies; among some of his strengths is the area of staff training. In the late 1980’s Peter moved from engineering, working from an employer, to self-employment. His keen desire to continue in the areas of training led him to start a Driving School, hence he established Peters Driving School, to train novice drivers. Over the years, the driving school expanded and for the need of quality trainers for his school, he sought to expand the driving school to include training for driving instructors. At this point, the company is registered as Peters Driving and Training Pty Ltd. Peter has also established The PVET Institute, which is a registered training organisation with ASQA (Australian Skills Quality Authority), and runs a number of national accredited courses. Peter is the director of PVET Institute, which is also an RMS approved course provider for Certificate IV Driving Instructor’s course and Heavy Vehicle Instructor’s course. Sherif Abdelmalek Trainer / Assessor Sherif has completed Bachelor of Civil Engineering in 1984. He has successfully completed Induction Training in Occupational Health and Safety (now WHS) in 2003 and obtained Certificate IV in Business Management in 2005. Sherif currently holds the Certificate IV in Driving Instruction and is a qualified Driving Instructor and Senior Trainer for Driving Instructor courses. Robert Kattan Trainer / Assessor Robert’s qualifications include a Bachelor of Science and a Diploma of Education (Secondary) from the University of Sydney. Robert is a very experienced secondary mathematics teacher. He is a member of the Teachers Federation and classified as an approved member of the Catholic Education Office by the NSW Department of Education. In addition, he is accredited as a proprietor / examiner by the Institute of Automotive Mechanical Engineers. He is highly valued by our organisation not only for his knowledge and skill as a trainer but also for his enthusiasm and dedication.

http://derekstockley.com.au/courses/certificate-iv-training-assessment.html



Trainers & Assessors

Damian Humphries Trainer/Assessor

Damian has a Bachelor of Education (Physical Education) and has taught for 17 years holding a number of coordinator positions. These involved coaching sports, teaching road safety and drug and alcohol education. He has also marked the Higher School Certificate for the past 5 years. From 1990-1994 he was the Northern NSW Development Manager for the NSW Australian Football League. His duties included promotion, coaching, conducting school clinics and resource development. Currently, he runs Coast Driver Training in Coffs Harbour. He is also a member of the Australian Driver Trainers Association (ADTA).

Zoe Trainer /Assessor Zoe has an extremely professional approach to training. Previously, Zoe has extensive experience in the Medical Science field. She has the latest RMS approved driving instructor license as well TAA and TAE qualifications. She is very passionate and confident with her teaching as she has had previous teaching experience. She continues to be actively involved with the Keys2drive program of the Australian Automobile Association (AAA) and further training to improve her license and her professional driving experiences.



Testimonials

Dear Peter and Laurie,

I would like to thanks you guys at PVET for everything you have done to assist

me in obtaining my Heavy Vehicle Driving Instructors Licence.

You guys not only made the process simple, but went out of your way to tailor

your course to my needs in order for me to obtain recognition with the RMS. I

appreciate this as what you done for me was to no financial benefit to your

business, and you could have easily of allowed no flexibility and forced me to

pay the full amount for the course.

Having been a trainer for the last 5 years, I have been involved in many

courses through a range of RTO’s and have had a lot of 1st hand experience

with training. It’s not just the quality of the training, or the professionalism

displayed that sets you guys apart from your competition, it’s the continuous

support that’s given to your students long after we have finished the courses.

After having done this course 1st with another RTO, then seeing the difference

when I used you guys, I will be sure to send all future trainers for my business

through you.

Thanks again for everything you have done for me, and I look forward to

continuing our relationship.

Rod Ryan

Director

M: 0424 172 453

E: [email protected]



How to Obtain Your Driving Instructors Licence

This course is designed to teach the necessary knowledge, skills and competencies to people seeking to become Driving Instructors. It is designed for people wanting to become Driving Instructors or those currently working within the industry who would like to upgrade their skills and knowledge.

1. Eligibility Letter

Before enrolling in the course, you must receive a letter of eligibility from the RMS. The RMS will issue this after you have provided them with the necessary documents and passed the necessary checks and test.

These include: Licence application (RMS form 1001). Driving instructor application (RMS form 239). Pass a medical check (RMS form 239). Pass Police and criminal checks; (RMS forms 1183 & 1184 office use only). Two specimen signatures. Four passport size photographs.

Applicants must be over 21 years of age, have held an unrestricted car licence for a minimum of three out of the past four years without suspension, disqualification, or cancellation and have no endorsements on their driving licence. If the RMS is satisfied that you have passed the checks and provide the necessary documents, you will be issued your letter of eligibility which is valid for 18 months and allows you to enrol in the course.

2. RMS on-road Driving Test The RMS also requires that you pass a test which examines your ability as a driver before they issue you with a Driving Instructors Licence. A score of 95% or above is required to pass. You must sit this test before you receive your eligibility letter and must have the eligibility letter in order to commence the course with PVET Institute.

3. Enrolling in the Instructor Course TLI41210 with PVET Institute

Once you obtain your eligibility letter from the RMS, you may enrol and commence TLI41210 Certificate IV in Transport & Logistics (Road Transport Driving Instruction) with PVET Institute. The RMS requires that you pass a literacy assessment to demonstrate that you have adequate reading and writing skills (minimum of NRS level 3) at time of enrolment. You may sit this assessment in the presence of a Justice of the Peace and have them sign that it is your own work. After passing this assessment you will be able to start the course.



4. Final Assessment

After you have passed the instructor training course you are required to pass a Final Assessment with PVET Institute (or the RMS). During the test you are required to demonstrate the knowledge, skills and driving behaviours expected of a professional driving instructor. The test includes; presenting lessons, demonstration of safe driving, a commentary drive and various maneuvers.

After you have passed the final assessment and paid the license fee to the RMS you will be issued with a driving instructor’s license.

Course Schedule

The TLI41210 Certificate IV in Transport & Logistics (Road Transport Driving Instruction) course is made up of the following 11 units which will be delivered by PVET Institute. Trainees will be required to complete:

Assignments 1, 2 & 3

Structured lesson plans

Maximum of 28 hours of on road training + final assessment

Complaints, Appeals & Disciplinary Procedure

Complaints If you wish to make a suggestion or comment, please notify the office by email or phone and the office manager will assist you in solving the problem. Student Appeal If a student is concerned with any part of the course they may appeal to the Director in writing via email or post. The director will assist the trainee to resolve the matter swiftly and fairly. The Director, or member of personnel instructed by the Director, will take a report from the student concerned, investigate and recommend a course of action. The Director will be directly involved in the course of action taken and the subsequent review. Disciplinary Procedure Participants and trainees are expected to conduct themselves with integrity and in fairness to each other. Any grievances will be dealt with according to the PVET Institute Non-conformance/Complaints Policy.



Course Refunds & Cancellation Policy Course Fee Structure and Refund Policy PVET Institute course fees have been structured in accordance with ASQA Standard 22.3 for NVR Registered Training Organisations 2011:

22.3 Where the NVR registered training organisation collects student fees in advance it must ensure it complies with one of the following acceptable options:

(c) (Option 3) the NVR registered training organisation may accept payment of no more than $1000 from each

individual student prior to the commencement of the course. Following course commencement, the NVR registered training organisation may require payment of additional fees in advance from the student but only such that at any given time, the total amount required to be paid which is attributable to tuition or other services yet to be delivered to the student does not exceed $1,500

Course fees are broken up into instalments, with the initial registration fee being non-refundable. The initial registration fee covers registration, enrolment, initial course materials, correspondence information manuals and assignment booklets. It is non-refundable when course materials have been provided. In exceptional circumstances, at the discretion of the Director, the initial registration fee may be refunded, in part or in full, when all course material provided have been returned (at the expense of the trainee). The 2nd instalment must be paid prior to commencing training. It allows for on-road training to commence. This instalment will cover the first 2 hour sessions (4 hours each session), or a total of 8 hours. Once any applicant begins the 2nd session, the instalment is non-refundable, even if 2 sessions are not completed or if an applicant has completed only one session. The 3rd instalment must be paid following completion of the first 8 hours face to face training. It allows for commencement of the third and forth 2 hour sessions (4 hours each session), or a total of 8 hours. Once any applicant begins the 2nd session, the instalment is non-refundable, even if 2 sessions are not completed or if an applicant has completed only one session. The 4th instalment (final payment) must be paid following completion of the second 8 hours face to face training. It allows for completion of the total 28hours on the road training, plus 4 hours for the final assessment) Once any applicant begins the 2nd session, the instalment is non-refundable, even if 2 sessions are not completed or if an applicant has completed only one session. Exceptional circumstances Under exceptional circumstances, a full or partial refund may be given at the discretion of the Director. Full refunds will be issued in the unlikely event where course is been cancelled by PVET Institute. Examples of exceptional circumstances in which refunds will be considered include:

- Being unable to continue due to sudden physical illness, accident and or pregnancy/childbirth. - Being unable to continue due to mental illness/disability. - Personal circumstances including family emergencies.

Cancellation If a trainee wishes to cancel their enrolment an application must be made in writing and submitted to the Director or RTO Manager. Any course fees they have paid will be fully refunded, so long as a minimum of 14 days notice is given prior to the start of the course. No refund will be issued for cancellation within 14 days of the commencement of training If a trainee chooses to cancel their enrolment after course material has been provided to them, they must return it immediately, at their own expense, to have their refund request considered. We will not issue refunds for:

Change in student work hours Inconvenience of travel to class Moving interstate Job change or retrenchment Students who leave wish before finishing the course/module

Exceptional Circumstances

Under exceptional circumstances, refund or part refund may be made at the discretion of the Director. Refund requests must be made in writing. Full refunds will be issued:

in the unlikely event where course is been cancelled by PVET Institute when trainee is unable to attend due to extended hospitalisation/illness



Code of Practice PVET Institute will:

1. Adopt policies and management practices that maintain high professional standards in the delivery of education and training services.

2. Maintain a learning environment that is conducive to the success of all students. The learning environment will provide

adequate facilities. 3. Provide adequate facilities and use methods and materials appropriate to the learning needs of the student. 4. Monitor and assess the performance, attendance and progress of all trainees and students. 5. Provide all students with fair treatment and processes, for dealing with appeals and complaints. 6. Ensure that all employees, contractors and sub-contractors abide by all policies of PVET Institute, are suitably qualified,

and sensitive to the need of the students and trainees. 7. Provide training for employees, contractors and sub-contractors as appropriate. 8. Advertise and market training and education services ethically, clearly and accurately, without ambiguity or

misinformation, and in accordance with ASQA guidelines. 9. Refund all trainees and students in accordance with relevant legislation when unable to provide agreed services. 10. Supply accurate, up to date information to all potential and actual trainees and students. All information given to trainees

and students will be regularly reviewed to ensure accuracy. 11. Ensure that all recruitment of and dealings with trainees and students is in accordance with equal opportunities legislation

and equity principles.

12. Carry out all assessment fairly, and in accordance with National Assessment Principles (including RPL) and the assessment guidelines set out by the relevant industry/ Training Packages developer.

13. Provide all trainees and students with a copy of its Code of Practice.

Disclaimer The views expressed in the training materials and course presentations do not necessarily represent the views of the Institute. Whilst all care is taken in providing training services, PVET Institute does not accept any liability for the use made by the client or its employees or agents of any training products. This publication does not purport to be legal advice, and is provided as a general guide only. Some information may be superseded by changes of law or training packages or policy. Every precaution has been taken in the preparation of this manual. PVET Institute takes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. These training materials have been prepared for use as part of a structured Vocational Education and Training Course shown only by use within this context. These training materials have been prepared for use in a structured Vocational Education and Training Course run by PVET Institutes. The materials contained within this publication are intended for use within the structure of the



course. Course fee, terms and duration may vary or change without notice. PVET Institutes will take no liability for any damages or loss resulting in course fee, terms or duration changes.

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