train the trainer workshops philippines
TRANSCRIPT
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TRAIN THE TRAINERSAchieve Organizational Excellence; Equip Learning Leaders Today
Expectations about training practices and solutions have changed dramatically in the past few years.Organizations regularly redefine the terms success and performance to meet evolving client and
employee expectations.
At the same time, the number of training options for transferring learning has mushroomed so that e-
learning, distance learning, videoconferencing, and self-directed programs are becoming more
commonplace as compared with the traditional classroom setting.
The term training itself has been broadened to the more inclusive term of learning—denoting a broader
base of skill-building opportunities through assignments, activities, and focused coaching. This shift has
broadened the responsibility for training to include managers,
coaches, role models, and mentors as key learning agents. An employee’s manager has the ultimateresponsibility for supporting and sustaining development. As a result, skill sets for managers reflect this
important responsibility.
Many organizations now regard their support for individual development and skills upgrading as
competitive advantages in attracting and retaining high performers. The pending retirements of many
baby boom employees in the next ten years has necessitated the importance
of retaining organizational memory and knowledge management through succession-planning
programs. At the same time, a newer generation of workers has been educated and trained differently,
thereby requiring training opportunities that are customized to match learning-style preferences. Both
the organization and its employees want business-based outcomes that reduce cost.
Training today is typically not measured as a stand-alone process. Measures of success are becoming
more focused on training’s contribution to—and integration with—other human resource practices.
Training must create visible bridges between skills building, core competencies, and performance
management. Continuous learning implies that training’s mission is not to only close gaps but also to
grow organizational capacity by preparing employees for emerging challenges.
Today’s trainers (and everyone is a trainer today at some point) inevitably operate in environments that
present new challenges and opportunities. Nevertheless, they still must meet standards that have not
changed, such as engaging participants, creating an environment that encourages learning, risk taking,
practice, and checking for understanding. Most important, trainers must enhance organizational
capacity—one trainee at a time.
This Train the Trainer workshop is for them.
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PART I: TRAINING TODAY
Today’s Organizations
Today’s Trainers
Today’s Learners
Training Trends—Then and Now
Learning Organizations
Successful Training Criteria
PART II: ALIGNING TRAINING WITH THE ORGANIZATION’S OBJECTIVES
Linking Training to Business Needs
Aligning Trainers with the Organization
Training Needs Analysis
Designing a Training Needs Analysis
Using 360-Degree Feedback for Training Needs Analysis
Core Competencies
Developing a Training Curriculum
Sunflower Analysis
Workshops
PART III: MAXIMIZING THE TRAINING INVESTMENT
Budgeting for Training
Budgets: Building a Case for More Training Peso
Costs and Benefits of Training
Alternatives to Training
Training may not be the solution
Stretching the Training Peso
Using Consultants
Workshops
PART IV: DEVELOPING TRAINING PROGRAMS
Designing for Global Diversity
Training Program Design
The DESIGN Process
Methodology—Choosing the Right One
The STAR Design Model
Role Play: Design and Conduct
Case Studies
Training Materials
Simulations
Pilot Programs
Workshops
PART V: DELIVERY OPTIONS
Technology: Choosing High-Tech or Low-Tech
E-Learning
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Videoconferencing
Self-Directed Learning
Computer-Based Training
PART VI: CONDUCTING TRAINING
Preparation for Training
Icebreakers
Overcoming Nervousness
Impact in the Classroom
Using Audio
Active training approach
Videos: Using Them to Their Best Advantage
Designing visual aids
Dealing with Difficult Behavior
Resistance to Training
Keeping Trainees Focused
Flip Chart Do’s and Don’ts
Overhead Projector Do’s and Don’tsExperiential Activities and Exercises
Presentation Skills
Facilitator Do’s and Don’ts
Top 10 Tips for Trainers
Humor
Diversity in the Classroom
Post-Course Evaluation
Workshops
PART VII: SPECIALIZED TRAINING COURSESOrientation
Product Training
Outdoor Training
Conferences and Seminars
PART VIII: EVALUATING THE IMPACT OF TRAINING ON PERFORMANCE IMPROVEMENT
Targeting the Right Results
Levels of Evaluation
Measuring Training Results
Auditing the Training Function
Benchmarking
PART IX: DEVELOPING TRAINERS AND FACILITATORS
Train-the-Trainer Sessions
Write a Trainer's Guide
Trainer-led courses for blended learning
Professional Development for Trainers and Facilitators
Workshops
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PART X: SUSTAINING THE IMPACT OF TRAINING
Manager’s Role in Supporting Training
Coaching for Skills Development
Individual Development Plans
The Development Planning Meeting
Making the Most of Development Planning Meetings
Developmental Learning Activities
Train-the-Trainer Sessions
Professional Development for Trainers and Facilitators
Workshops
PART XI: TRAINER DEVELOPMENT PLAN
Workshops
Optional:
PART XII: GROWING ORGANIZATION CAPACITY
Mentoring Best Practices
Implementing a Mentoring Program
Training and Orientation for Mentors and Mentees
Career Planning Programs
Promoting Career Self-Management
Succession Planning
Designing an In-House Succession Program
Ten Ways to Take the ‘‘Success’’ out of Succession Planning
Energizing High Performers Through Training and Learning Opportunities