trafford smart catering system - apse valentine... · 2018-01-30 · trafford smart catering system...

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TRAFFORD CATERING SERVICES TRAFFORD SMART CATERING SYSTEM The Future of Catering is Automation – Greener, More Profitable School Kitchens” Philip Valentine – Trafford Council Mike Ault – Trafford Council Trafford Smart Catering System

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Page 1: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

“The Future of Catering is Automation –Greener, More Profitable School

Kitchens”

Philip Valentine – Trafford Council

Mike Ault – Trafford Council

Trafford Smart Catering System

Page 2: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

The need (Customer & Business)

• Changing Society & Business Landscape

• Leading the change

• Choice and accountability

• Financial pressures

• Members assurance

• Engagement & Education:

• Parent / Child Empowerment

• Transparency

• Safeguarding

• Staff

Page 3: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Meal Ordering

Meal Preparation

Ingredient Purchasing

Forecasting/Planning

Meals

Meal ServingMeal Accounting (Parent/School)

Menu Management

Requirements to Deliver

StaffManagement

Payment Options

P & L Accounting

Productivity Levels

Quality Control

Audit Trail

Page 4: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Implementation and overcoming the challenges• Approach

• Keeping ownership (system & business)• Holistic solution - future proofed

• Solution to Challenges• Intelligent transformation of the business• Remove preconception of school catering• Ease and simplicity of use – children, schools & staff

• System Outcomes• Capable of supporting local authority down to single school• Adaptable to meet future requirements• Natural progression – Staff Management & Quality inspection• Financial control• Flexible modular deployment

Page 5: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Flexible Modular Deployment Kitchen Management

Live information Ingredient & recipe management Compliance to menu choices

agreed with the school Material availability/

requirements Purchase order management Supplier & stock management Goods receipting

Meal ordering Online parents / guardian Classroom children Empowerment Menu management Food sensitive locks Meal summary/prediction

management Kitchen confirmation / audit

trail Queue busting

Page 6: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Flexible Modular Deployment Payment

Online Ease of access Options of payment

mechanism Menu & ingredient

transparency Parent control of food

sensitivities input Meal payment summary Debt control School / service

confirmation

Quality Management Live information Flexible and adaptable

online profoma’s Ready access to

inspection past results. Date collection

covering a wide variety of situations.

Page 7: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Natural Progression (P&L Accounting).Staff Resource Management

• Establishment information/contractual hours and rates of pay

• Multi work roles / rotas for individuals with rates of pay and location• Planned Attendance• Actual Attendance

• Work allocation for absences / vacant roles• Replacement temporary/permanent / Inherit role• Additional resource allocation• Changed time allocation Extended /Reduced times• Supports the use of Agency staff

• Automatic notification of unexpected absences in real time

• Provide extracts for payroll system (timesheets and absence management)

Page 8: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Achievements and sustainable gains

• Self Sustaining• P&L accounting• Productivity rates• Produce management• Business retention • Absorbed inflation costs

Nil contribution from the organisation

• Customer Benefits• Open and transparent• Accountability of delivery• Reduced complaints• Meal prices sustained / reduced

Page 9: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

100

150

200

250

300

350

Pilot Roll out 1 Roll out 2 Average Full roll out

Prior to launch

Post launch12%

7%

11%

Equates to overall 6%

15%

Daily meal uptake pre and post system launch

Page 10: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

-4.00%

-2.00%

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

14.00%

16.00%

13/14 14/15 15/16 16/17 17/18

Food inflation

Food cost savings

Food savings due to implementation of smart catering system

Base Year

Page 11: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

Reduction in Paperwork

0

500

1000

1500

2000

2500

3000

3500

4000

4500

Kitchen management Staff management Total

Without system

With system

Pieces of paperwork handled over 65 units each month with and without the system

Examples of paperworkovertime sheetsleave request formstemperature sheetsweekly meal recordorder sheetshospitality formsaccident formssupplier complaintsrecipe sheetsmenu sheetspest control sheet

Page 12: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEM

12

Page 13: Trafford Smart Catering System - Apse Valentine... · 2018-01-30 · TRAFFORD SMART CATERING SYSTEM Achievements and sustainable gains • Self Sustaining • P&L accounting • Productivity

TRAFFORD CATERING SERVICES

TRAFFORD SMART CATERING SYSTEMMemorandum of Agreement Wigan and South Gloucestershire

Testimonial – “We have recently implemented the electronic meal ordering system with the aim of saving time and reducing meal costs and food wastage, along with allowing children to make their own choices and understand healthy eating. This has been a huge success – the children (from Reception year upwards) enjoy choosing their meal in the morning and it saves time spent in lunch queues. It has also saved a significant amount of time in the school office inputting attendance patterns and has removed the scope for errors when pupils are absent. The support from Trafford in implementing the system has also been excellent”.