trafford smart catering system - apse valentine... · 2018-01-30 · trafford smart catering system...
TRANSCRIPT
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
“The Future of Catering is Automation –Greener, More Profitable School
Kitchens”
Philip Valentine – Trafford Council
Mike Ault – Trafford Council
Trafford Smart Catering System
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
The need (Customer & Business)
• Changing Society & Business Landscape
• Leading the change
• Choice and accountability
• Financial pressures
• Members assurance
• Engagement & Education:
• Parent / Child Empowerment
• Transparency
• Safeguarding
• Staff
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
Meal Ordering
Meal Preparation
Ingredient Purchasing
Forecasting/Planning
Meals
Meal ServingMeal Accounting (Parent/School)
Menu Management
Requirements to Deliver
StaffManagement
Payment Options
P & L Accounting
Productivity Levels
Quality Control
Audit Trail
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
Implementation and overcoming the challenges• Approach
• Keeping ownership (system & business)• Holistic solution - future proofed
• Solution to Challenges• Intelligent transformation of the business• Remove preconception of school catering• Ease and simplicity of use – children, schools & staff
• System Outcomes• Capable of supporting local authority down to single school• Adaptable to meet future requirements• Natural progression – Staff Management & Quality inspection• Financial control• Flexible modular deployment
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
Flexible Modular Deployment Kitchen Management
Live information Ingredient & recipe management Compliance to menu choices
agreed with the school Material availability/
requirements Purchase order management Supplier & stock management Goods receipting
Meal ordering Online parents / guardian Classroom children Empowerment Menu management Food sensitive locks Meal summary/prediction
management Kitchen confirmation / audit
trail Queue busting
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
Flexible Modular Deployment Payment
Online Ease of access Options of payment
mechanism Menu & ingredient
transparency Parent control of food
sensitivities input Meal payment summary Debt control School / service
confirmation
Quality Management Live information Flexible and adaptable
online profoma’s Ready access to
inspection past results. Date collection
covering a wide variety of situations.
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
Natural Progression (P&L Accounting).Staff Resource Management
• Establishment information/contractual hours and rates of pay
• Multi work roles / rotas for individuals with rates of pay and location• Planned Attendance• Actual Attendance
• Work allocation for absences / vacant roles• Replacement temporary/permanent / Inherit role• Additional resource allocation• Changed time allocation Extended /Reduced times• Supports the use of Agency staff
• Automatic notification of unexpected absences in real time
• Provide extracts for payroll system (timesheets and absence management)
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
Achievements and sustainable gains
• Self Sustaining• P&L accounting• Productivity rates• Produce management• Business retention • Absorbed inflation costs
Nil contribution from the organisation
• Customer Benefits• Open and transparent• Accountability of delivery• Reduced complaints• Meal prices sustained / reduced
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
100
150
200
250
300
350
Pilot Roll out 1 Roll out 2 Average Full roll out
Prior to launch
Post launch12%
7%
11%
Equates to overall 6%
15%
Daily meal uptake pre and post system launch
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
-4.00%
-2.00%
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
14.00%
16.00%
13/14 14/15 15/16 16/17 17/18
Food inflation
Food cost savings
Food savings due to implementation of smart catering system
Base Year
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
Reduction in Paperwork
0
500
1000
1500
2000
2500
3000
3500
4000
4500
Kitchen management Staff management Total
Without system
With system
Pieces of paperwork handled over 65 units each month with and without the system
Examples of paperworkovertime sheetsleave request formstemperature sheetsweekly meal recordorder sheetshospitality formsaccident formssupplier complaintsrecipe sheetsmenu sheetspest control sheet
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEM
12
TRAFFORD CATERING SERVICES
TRAFFORD SMART CATERING SYSTEMMemorandum of Agreement Wigan and South Gloucestershire
Testimonial – “We have recently implemented the electronic meal ordering system with the aim of saving time and reducing meal costs and food wastage, along with allowing children to make their own choices and understand healthy eating. This has been a huge success – the children (from Reception year upwards) enjoy choosing their meal in the morning and it saves time spent in lunch queues. It has also saved a significant amount of time in the school office inputting attendance patterns and has removed the scope for errors when pupils are absent. The support from Trafford in implementing the system has also been excellent”.