66th Annual Western Propane Trade Show & ConventionMay 14–16, 2015 Silver Legac y Hotel Reno Events CenterReno, Nevada

Schedule of Events

Wednesday, May 13, 20158 a.m. – Noon Truck Move-in at Reno Events CenterNoon – 5 p.m. Registration Desk Open in Reno Events Center1 – 5 p.m. Exhibitor Set-up in Reno Events Center 1 – 2:30 p.m. Nevada Propane Dealers Association

Membership Meeting 2:30 – 4:30 p.m. Western Propane Gas Association Board of

Directors Meeting4:30 – 5:30 p.m. Pacific Propane Gas Association Membership Meeting

Thursday, May 14, 20156:30 a.m. – 1 p.m. Golf Tournament at Wolf Run Golf Course7:30 – 8 a.m. Motorcycle Rally Briefing at Silver Legacy8 a.m. – 1 p.m. Motorcycle Rally 8 a.m. – 3 p.m. Exhibitor Set-up in Reno Events Center8 a.m. – 1 p.m. Sporting Clay Tournament at Capitol City Gun Club9 a.m. – 2 p.m. Virginia City and Ponderosa Gold Mine Tour9 a.m. – 7:30 p.m. Registration Desk Open in Reno Events Center2:30 – 4 p.m. Seminar: “PERC Update: The Paths Ahead for Propane”

Speaker: Roy Willis4 – 7:30 p.m. Trade Show Opening and Exhibitor Reception in Reno

Events Center6 p.m. Prize Drawing in Reno Events Center7 p.m. Prize Drawing in Reno Events Center

This schedule is preliminary. Please refer to onsite schedule of events for final times and locations.

Friday, May 15, 20157:45 – 9 a.m. Rocky Mountain Propane Association

Membership Meeting8 a.m. – 1:30 p.m. Registration Desk is Open in Reno Events Center8:30 a.m. Continental Breakfast for Exhibitors in Reno

Events Center9 – 10:30 a.m. Continental Breakfast for Attendees in Reno

Events Center9 a.m. – 1:30 p.m. Trade Show Open in Reno Events Center11:45 a.m. Prize Drawing in Reno Events CenterNoon – 1:15 p.m. Buffet Lunch in Reno Events Center12:45 p.m. Prize Drawing in Reno Events Center1:30 – 3 p.m. Seminar: “Customer Care: Unleash the Power to Create

a Competitive Advantage” Speakers: Kelly Bosak and Sarah Knight

Seminar: “The Practice of Safety” Speaker: Jay Johnston

3 – 4:30 p.m. Seminar: “The Generation Gap – Who’s Running Your Business?” Speaker: Tamera Kovacs

Seminar: “Selling an Option – To Yourself” Speaker: Craig Trotter

Saturday, May 16, 20158 – 9 a.m. Arizona Propane Gas Association Membership Meeting8 – 11 a.m. Registration Desk Open in Reno Events Center Trade Show Open in Reno Events Center8 – 10 a.m. Continental Breakfast in Reno Events Center10 a.m. Prize Drawing in Reno Events Center11 a.m. Grand Prize Drawing in Reno Events Center

Welcome & Schedule

ARIZONAPROPANE GAS ASSOCIATION PACIFIC PROPANE GAS ASSOCIATION

WelcomeWelcome to the 66th annual Western Propane Trade Show and Convention, the largest propane event west of the Mississippi River! This year, we are offering even more for the propane industry, including educational sessions focusing on new technologies, safety for you and your customers, and making your business strong in a difficult economy. The trade show, with more than 200 exhibiting companies, features the latest in propane products, vehicles, and services for the industry, giving attendees the opportunity for face-to-face discussions with a variety of company representatives. More than 1,100 of your colleagues from around the United States and Canada will be there — so we hope to see you soon!

The Arizona, Nevada, Pacific, Rocky Mountain, and Western associations sponsor the convention.

Hotel InformationA block of rooms is reserved for convention attendees at the newly renovated Silver Legacy Resort. Registrants are responsible for their own room arrangements. The group rate is $104 per night plus tax and resort fees, single or double occupancy. The room block will be released on April 11, 2015. Once the block is released, rooms are not guaranteed to be available.

Located in the heart of downtown Reno, Silver Legacy offers its guests an unparalleled experience of restaurants, entertainment, casino action, and customer service. Voted “Best Casino Resort in Northern Nevada” by Casino Player Magazine, the Silver Legacy is northern Nevada’s ultimate entertainment and meeting destination.

The hotel has a complimentary airport shuttle. The 38-story hotel towers afford commanding cityscape, valley, and Sierra Nevada mountain views. The renovated rooms are outfitted with new furniture and expanded space for business travelers, 32-inch flat panel TVs, and luxurious pillows and linens. It’s an updated look, with classic comfort and contemporary style.

For Reservations,Call the Silver Legacy Resort

at (800) 687-8733

before April 11, 2015

to receive the group rate

of $104 plus tax & resort fee.

Please mention group

code WPGA15

for this special rate.

Hotel & Sponsors

Thank You to Our Sponsors

Seminars

PERC Update: The Paths Ahead for Propane

The only energy council of its kind, the Propane Education & Research Council (PERC) leads safety and training efforts among propane retailers and consumers and drives technology development to expand adoption of propane as a clean, domestic, and affordable energy source. This presentation wil l provide you with tools you need to talk to builders, farmers, landscape contractors, and school bus fleet managers. We will address how you can succeed in these markets and the training available to help your business grow.

Roy Willis is the president and CEO of the Propane Education & Research Council. He has led the organization since it began operations in 1998, producing award winning advertising campaigns, world-class safety and workforce training programs, and overseeing a research portfolio that has produced a wide array of clean, efficient propane-powered appliances, equipment and vehicles. Mr. Will is was the founding chairman of the Global Technology Network within the World LP Gas Association and is a long-standing member of the WLPGA Industry Council.

Thursday, May 14 Reno Ballroom 1

2:30 – 4 p.m.

Refreshments sponsored by:

Seminar sponsored by:

Seminars

Friday, May 15 Reno Ballroom 1

1:30 – 3 p.m.

Customer Care: Unleash the Power to Create a Competitive Advantage

This interactive training provides participants valuable tools to deliver effective customer service and improve sales. The seminar focuses on four modules: 1) Making a great and lasting impression; 2) Greeting to engage; 3) Asking the right questions to determine the customer’s needs; and 4) Service sell ing - establishing the value in your product. Connect with your customers on a more personal level, and uncover their needs to better serve them. Workbooks provided for all participants.

Kelly Bosak has responsibility for the Staffing, Employee Development and HRIS functions at Ferrellgas. During her 12-year career at Ferrellgas Kelly has earned the Ferrellgas Humanitarian Award, the James E. Ferrell Leadership Award and was selected to the 2012 Class of Forty Under 40 by Ingram’s Magazine. With co-presenter Sarah Knight, she developed the “Customer Care” training for the NPGA Women in Propane Council of which she serves as the council’s vice chair.

Sarah Knight is Manager of Customer Service Implementation for Ferrellgas where she oversees the standardization and implementation of Ferrellgas’ various customer service initiatives, as well as managing a team of customer care specialists. She joined the company in December 2003 as a Training Specialist and has also served as a Business Operations Analyst. Sarah serves as a member of the Iowa PERC Board of Directors as well as the Vice Chair of the Women in

Propane Council’s Program & Events Committee.

The Practice of Safety Safety isn’t a one-time thing – it’s something that must be practiced daily. Jay Johnston is a longtime propane industry advisor who will present case studies from actual propane incidents to show how propane companies can improve their safety practices with simple changes in their activities. Each attendee will receive a copy of Jay’s book, The Practice of Safety, which is dedicated to promoting safety in the propane industry.

Friday, May 15 Reno Ballroom 2

1:30 – 3 p.m.Seminar sponsored by: Refreshments sponsored by:Hosted by:

Jay Johnston, owner of Jay Johnston & Associates, is a proactive insurance agent, business safety consultant, safety writer and professional speaker dedicated to promoting safe growth through accident prevention and safety leadership. Jay has served the National Propane Gas Association for over 20 years as a member of the NPGA Safety Committee, is currently a voting member of the NPGA Technology, Standards and Safety committee and is a

founding member of The Minnesota Propane Education and Research Council.

Seminars

The Generation Gap — Who’s Running Your Business?

Many companies today have multiple generations working in the business and in many cases, running the business. The question becomes, who makes the decisions and does everyone agree? Generational differences in and of themselves, can really cause problems. Add how these different generations approach operations, ownership (or transfer of ownership), treatment of profits (reinvest or pay out)- plus family dynamics - and the mix can be extremely frustrating and often times hinder profitabil ity. This training session wil l examine generational differences relating to operating and managing businesses and how to capitalize on the positives of each and reduce the negatives. The goal: to make running the family business fun again and reduce stress levels while maximizing profitabil ity.

Tamera Kovacs came to Propane Resources’ consulting team in 1998. She focuses on financial consulting, propane business valuations, business planning and merger / acquisition services. She is a frequent contributor to industry publications. Before joining Propane Resources, Kovacs, who holds a BS and an MBA, spent eight years in business and manufacturing.

Friday, May 15 Reno Ballroom 1

3 – 4:30 p.m.Sponsored by:

Selling An Option — To YourselfOptions on propane have proven to be appealing to risk managers for one main reason – an option provides financial protection when the market goes against you, while also giving participation in the upside when the market goes your way. Unfortunately, propane options are rarely traded in volumes sufficient to provide the high level of l iquidity found in larger markets such as crude oil and option buyers who are distant from Mt. Belvieu or Conway may face unpredictable basis risk.

A potential solution can be found in an Excel-based technique called option Delta hedging. This presentation wil l demonstrate how an option-like hedge can be created in any local market for any volume desired – providing answers to the challenges of option ‘markup,’ option basis risk, or simple lack of availabil ity.

Craig Trotter began his career as an information systems consultant in the uti l it ies industry. After obtaining an MBA, he worked for five years in the natural gas uti l it ies distribution business. In 2001, Craig joined the Natural Gas Liquids (NGL) wholesale business - trading derivatives and options in the propane markets. Today, Craig continues to educate in the area of energy risk management, with the

goal of providing in-depth options expertise to a wider audience.

Friday, May 15 Reno Ballroom 2

3 – 4:30 p.m.Sponsored by:

Tournament & Special Events

Virginia City and Ponderosa Gold Mine Tour

Buses begin boarding at 9 a.m. in the Silver Legacy’s Valet Parking Entrance and will travel to historic Virginia City. Established in 1859, Virginia City became the richest mining town in the world. Today’s Virginia City is remarkably the same as it was during its heyday. While there, you will have the opportunity to visit museums, shops, mansions, churches and the Ponderosa Gold Mine where you will see the underground mine workings of an authentic gold and silver mine. And after lunch is served, enjoy free time for shopping or sight-seeing.

$70 fee and convention registration is required.

Thursday, May 14 9 a.m. – 2 p.m.

Golf Tournament

Buses board at 6:30 a.m. in the Silver Legacy’s Valet Parking En-trance. We have a shotgun start at 8 a.m. at the Wolf Run Golf Club. A box lunch and two complimentary beverages will be provided.

All proceeds from the golf tourna-ment will go to the WPERC Schol-arship Program.

We respectfully request that all groups extend the courtesy of NOT scheduling any other golf events during our convention dates.

$120 fee and convention registration is required to participate in this event.

Thursday, May 14 6:30 a.m. – 1 p.m.

Sporting Clay Tournament

Buses begin boarding at 8 a.m. in the Silver Legacy’s Valet Parking Entrance. Following a 30-minute safety orientation, the tournament will start at 10 a.m. and conclude at noon. Coffee, donuts, and a box lunch will be provided at the Capitol City Gun Club.

A limited number of rental guns are available. Participants are encouraged to bring their own. Ammunition will be available for purchase.

$90 fee and convention registration is required.

Thursday, May 14 8 a.m. – 1 p.m.

Motorcycle Poker Run

Participants meet at 7:30 a.m. on the Mezzanine Level of the hotel for a pre-ride meeting with light breakfast. The ride will take approximately 4-5 hours including 5 fun check points and a stop for lunch.

Reno Harley-Davidson has offered our riders a 10% discount on rentals. For more information call (775) 329-2913 and ask for the “Western Propane Group Rate”.

We respectfully request that all groups extend the courtesy of NOT scheduling other rides during this event.

$80 fee and convention registration is required.

Thursday, May 14 7:30 a.m. – 1 p.m.

Trade Show • Silent Auction • Raffle Prizes

Trade Show Hours Thursday 4 – 7:30 p.m.

Friday 9 a.m. – 1:30 p.m.

Saturday 8 – 11 a.m.

Trade ShowThe trade show will again be held in the Reno Events Center, located just one block from the Silver Legacy Hotel. This first-class facil ity features a 55,000 square foot exhibit hall that is the perfect location for our fast-fi l l ing, usually sold-out trade show. As in past years, we anticipate that several new companies wil l join our repeat supporters, adding to the variety of products and services showcased under one roof. This continues to be the largest propane trade show in the west and an excellent venue for companies to receive product information and comparison shop.

is our general service contractor. Once the exhibit spaces are assigned, you will

receive a confirmation letter from WPGA with contact information and ordering instructions for Blaine Convention Services.

Silent AuctionAttendees wil l have the opportunity to view and bid on a variety of auction items during the opening reception of the trade show and again the following day. Auction winners wil l be announced Friday on the trade show floor shortly after biding concludes. All proceeds from the silent auction wil l be donated to the WPERC Scholarship Fund.

If you would l ike to donate an item to the auction, please complete the enclosed form or contact the WPGA office at (916) 447-9742.

Raffle Prize DrawingsSponsored raffle prize drawings wil l be held throughout the convention.

Thursday

6 p.m. $100 Cabela’s Gift Card Sponsored by

7 p.m. $500 Lowe’s Gift Card Sponsored by

Friday

11:45 a.m. $100 BassPro Gift Card Sponsored by

12:45 p.m. $100 Best Buy Gift Card Sponsored by

Saturday

10 a.m. $500 Costco Gift Card Sponsored by

11 a.m. $1,500 Visa Gift Card Sponsored by

The lucky winners must be present to win.

Trade Show

66th Annual Western Propane Trade Show & ConventionMay 14-16, 2015

Preliminary Exhibit Floor Plan(Subject to change)

2012 H Street, Suite 203Sacramento, CA 95811(916) 447-WPGA • FAX 447-9740

PRESORTED

STANDARD

US POSTAGE

PAID

PERMIT NO. 93

SACRAMENTO, CA

ATTENDEE REGISTRATION FORM

66th Annual Western Propane Trade Show & Convention May 14-16, 2015 Silver Legacy Hotel/Reno Events Center Reno, NV

REGISTRANT INFORMATION (One registrant/family per form)

NAME

COMPANY

GUEST

CHILDREN (NAMES & AGES)

ADDRESS

CITY

STATE

ZIP

PHONE

FAX

EMAIL

I AM A MEMBER OF APGA NPDA NPGA PPGA RMPA WPGA OTHER ______________________________

ATTENDEE REGISTRATION

MEMBER NON-MEMBER NON-EXHIBITING CHILDREN (6-17) HOW MANY TOTAL SUPPLIER

TRADE SHOW/SEMINARS $250 $300 $545 NO CHARGE __________ $_________

VIRGINIA CITY TOUR $70 $80 $80 NA __________ $_________ *SINGLE DAY (CHOOSE ONE ONLY)

Thursday or Friday $75 NA NA NO CHARGE ___________ $__________

or Saturday NO CHARGE NA NA NO CHARGE __________ $_________

*SINGLE DAY APPLICANT GUIDELINES: 1) You MUST be an employee of a marketer member that has already purchased at least one full convention registration;

2) If a company has multiple retail outlets, one full registration must be purchased by EACH LOCATION that registers employees at the reduced one-day rate;

3) For those with multiple retail locations, one full registration from ANY RETAIL LOCATION qualifies on SATURDAY; and

4) NO MORE THAN ONE SINGLE DAY PASS MAY BE PURCHASED PER PERSON. Qualifying Registrant Information (Person who paid for a tradeshow/seminars convention registration from your retail location.)

Name__________________________________________ Company Name___________________________________________ Phone_______________________________

PAYMENT INFORMATION

CHECK PAYABLE TO WPGA VISA MASTERCARD TOTAL AMOUNT $_______________

CREDIT CARD #

EXP.

SIGNATURE

REFUNDS WILL NOT BE ISSUED FOR CANCELLATIONS MADE AFTER MAY 1, 2015

PLEASE KEEP A COPY FOR YOUR RECORDS AND FORWARD YOUR REGISTRATION WITH PAYMENT TO

WPGA, 2012 H Street, Suite 203, Sacramento, CA 95811 FAX to (916) 447-9740 info@westernpga.org

DISCLAIMER As part of the Western Convention, alcoholic beverages will be made available for participants’ discretionary consumption. Upon receipt of this registration form, the Western,

Arizona, Nevada, Pacific and Rocky Mountain Propane Gas Associations, hereby expressly disclaim any liability whatsoever that may arise from a participant’s consumption of alcoholic beverages

and any claims, losses, damages, causes of action, suits and liability of every kind, whether willful or negligent, for injury or death of any person, including any participant, or for damage to any

property, arising out of or in connection with any participant’s discretionary consumption of alcoholic beverages.

EVENT REGISTRATION FORM

66th Annual Western Propane Trade Show & Convention May 14-16, 2015 Silver Legacy Hotel/Reno Events Center Reno, NV

REGISTRANT INFORMATION

NAME

COMPANY

ADDRESS

CITY

STATE

ZIP

PHONE

FAX

EMAIL

See reverse side for detailed information regarding each event.

Convention registration is required in order to participate in ANY of these events.

MOTORCYCLE POKER RUN

FEE $80 per rider/passenger How many_______ Sub-total_______

$90 per rider if registering after April 30

SHIRT SIZE S M L XL XXL XXXL ~*To ensure that you receive a shirt, you must register prior to April 1st

~

ADDITIONAL SHIRT $30 each How many_____ Size(s)_______ Sub-total_______ Total________

Release of Liability. The undersigned hereby acknowledges that motorcycle riding is an inherently dangerous activity and agrees to indemnify and hold harmless the Western, Arizona, Nevada, Pacific and Rocky Mountain Propane Gas Associations, their officers, members, staff, volunteers and sponsors, for any loss, injury, or damage to property which may be sustained as a result of participation in this rally or any such association event or activity.

Rider Name_________________________________________________ Signature_________________________________________________________ Passenger Name_____________________________________________ Signature_________________________________________________________

SPORTING CLAY TOURNAMENT

FEE $90 per person How many?_____ Total________

$100 per person if registering after April 30

$5 per person transportation fee (Refunds will not be given after April 30th) How many?_____ Total________

If you’d like to shoot with a particular group, please list the name and company of all four shooters below.

a)________________________________________________ c)_______________________________________________ Name Company Name Company

b)________________________________________________ d)_______________________________________________ Name Company Name Company

Do you or your group require bus transportation? YES NO Bus seating is extremely limited. Please pay fee and check box above to ensure tournament transportation.

ANGELO MANDIS GOLF TOURNAMENT All proceeds fund the WPERC Scholarship Program

FEES $120 per person How many?_____ Total________

$130 per person if registering after April 30

$5 per person transportation fee (Refunds will not be given after April 30th) How many?_____ Total________

If you would like to golf with a particular group, please list the name and company (with handicap) of all four golfers below.

a)________________________________________________ c)_______________________________________________ Name Company Name Company

b)________________________________________________ d)_______________________________________________ Name Company Name Company

Do you require bus transportation? YES NO Mixed Foursome YES NO Bus seating is extremely limited. Please pay fee and check box above to ensure tournament transportation.

PAYMENT INFORMATION

CHECK PAYABLE TO WPGA VISA MASTERCARD

TOTAL

CREDIT CARD #

EXP.

SIGNATURE

FORWARD THIS COMPLETED FORM WITH YOUR PAYMENT AND CONVENTION REGISTRATION TO

WPGA, 2012 H Street, Suite 203, Sacramento, CA 95811 FAX to (916) 447-9740 info@westernpga.org

DETAILS AND INFORMATION

MOTORCYCLE POKER RUN

WHEN Thursday, May 14 7:30 a.m. Participants meet on the Mezzanine Level of the hotel for a pre-ride briefing and light breakfast.

FEE $80 per rider prior to April 30. (Includes continental breakfast at hotel, lunch on the road and a t-shirt.) Beginning May 1, the fee will increase to $90 per rider and no refunds will be made.

SHIRTS One long-sleeve cotton rally logo shirt is included in the fee. To ensure you receive a shirt, you must register prior to April 1

st.

RENTAL If you are interested in motorcycle rental, Reno Harley-Davidson has offered our riders a 10% discount. For rental information call Mac Baker at (775) 329-2913 and ask for the “Western Propane Group Rate”.

THANK YOU TO OUR SPONSORS

SPORTING CLAY TOURNAMENT AT CAPITOL CITY GUN CLUB – NEW VENUE

WHEN Thursday, May 14 8 a.m. Bus departs from the Silver Legacy lower lobby – Valet parking entrance ~Please pay fee and check box on reserve side if bus transportation is required for you or your group.~

WHERE Capitol City Gun Club 3590 Arrowhead Drive, Carson City, NV 89706 (775) 882-9904

FEE $90 per person prior to April 30. (Includes on-site breakfast and lunch) Beginning May 1, the fee will increase to $100 per person and no refunds will be made.

WHO All skill levels from “Novice” to “Pro” are invited to participate. The tournament is open to both men and women.

RENTAL A limited number of rentals guns are available. Participants are encouraged to bring their own. Ammunition will be available for purchase.

THANK YOU TO OUR SPONSORS

ANGELO MANDIS GOLF TOURNAMENT

WHEN Thursday, May 14 8 a.m. Shotgun start. Play will be scrambled. 6:30 a.m. Bus departs from the Silver Legacy lower lobby – Valet parking entrance ~Please pay fee and check box on reserve side if bus transportation is required for you or your group.~

WHERE Wolf Run Golf Club 1400 Wolf Run Road, Reno, NV 89511 (775) 851-3301

FEE $120 per person prior to April 30. (Includes on-site lunch and two beverages) Beginning May 1, the fee with increase to $130 per person and no refunds will be made. ~ALL PROCEEDS FROM THE TOURNAMENT FUND THE WPERC SCHOLARSHIP PROGRAM~

This event is open to the first 144 golfers. NO EXCEPTIONS WILL BE MADE.

If you do not have a handicap, give us your average score over the last three rounds on regular courses.

If you wish to play in a specific foursome, the total individual handicaps for the foursome should be in the 90 to 100 range. Otherwise, you will not be eligible for prizes.

The tournament includes both men and women. If you do NOT wish to play in a mixed foursome, indicate on reverse side.

Mulligans will be sold on site.

THANK YOU TO OUR SPONSORS

SILENT AUCTION DONATION FORM WPERC Scholarship Fundraiser

66th Annual Western Propane Trade Show & Convention May 14-16, 2015 Silver Legacy Hotel/Reno Events Center ● Reno, NV

The Convention Committee will once again hold a silent auction during the trade show at the 2015 Western Propane Trade Show & Convention. All proceeds will go to the WPERC Scholarship Fund.

We are asking those who would like to participate in the silent auction to complete this form and return it to the WPGA office as soon as possible. Your company name and silent auction item(s) will be listed in the convention program if received prior to March 15.

Donated items can be industry-related or something as simple as a gift basket or case of wine. Auction items are limited only by your imagination! Cash donations are also welcome and will be used to purchase auction items by the committee.

Thank you in advance for your participation and for your support of the WPERC Scholarship Fund!

Bob Bailey Silent Auction Chairman

Silent Auction Donation Information

Company

Contact

Address

City

State

Zip

Phone

Fax

Email

Donated Item Value Minimum Bid Increments

*Description

Donated Item Value Minimum Bid Increments

*Description

Donated Item Value Minimum Bid Increments

*Description

PLEASE NOTE: Due to a decline in bidding over the past couple of years, we are asking that all donations be placed in a

central bidding area across from the Registration Desk in the Reno Events Center; however, in an effort to increase traffic to donors’ booths, attendees will be given a punch card with which they will be encouraged to visit the booth of each donating company. Once all booths have been visited, the attendee can then enter their punch card in a raffle for the chance to win a prize. More information will be available to donating exhibitors prior to the start of the show.

*The description you provide will be printed in the convention program provided to each convention attendee. **Donors are responsible for shipment of their donations to the winning bidder if items are not picked up at the show.

Please return this form to the WPGA office by fax (916) 447-9740 or by email to info@westernpga.org

We appreciate your support of the WPERC Scholarship Fund!