tracking the back channel
DESCRIPTION
Presentation for TRIC Conference (Port Lincoln, 6/8/09)TRANSCRIPT
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TRACKING THE BACK CHANNEL
Michael CoghlanTRIC ConferenceAugust 6th, 2009
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http://www.flickr.com/photos/bjoern/70875998
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What’s this?
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What’s this?
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What’s this?
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What’s this?
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“WE SHAPE OUR TOOLS AND THEREAFTER OUR TOOLS SHAPE US.” (MCLUHAN)
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FROM SMOKE SIGNALS TO THE INTERNET
http://www.flickr.com/photos/sundve/3766277273
“Man - the compulsive communicator.”(David Attenborough)
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WHAT IS THE BACKCHANNEL?
• “Backchannel is the practice of using networked computers to maintain a real-time online conversation alongside live spoken remarks. The term was coined in the field of Linguistics to describe listeners' behaviours during verbal communication, Victor Yngve 1970.” (Wikipedia)
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BACKCHANNEL TOOLS
• Direct or instant messaging in web conferencing tools (eg Centra, Elluminate)
• Blogs (standard), and custom made tools like Cover It Live
• Live polling tools like Poll Everywhere• Twitter (Yammer could also be used this way)
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Impact for AudienceAdvantages Disadvantages
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Impact for AudienceAdvantages Disadvantages
• Audience is more engaged• You don’t have to wait till the end of a presentation to ask questions or comment• Can communicate with other people in the room about issues raised in the presentation• Allows remote participants to take part• Provides you with an archive of the presentation (note taking)
• May miss some points while writing commentary, responding to other backchannellers• Is mentally very taxing• May start to stray off-topic (what’s for lunch? How are the kids? Etc)• Opportunity to make negative remarks behind the speaker’s back
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Impact for Speaker/PresenterAdvantages Disadvantages
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Impact for Speaker/PresenterAdvantages Disadvantages• Can get real time feedback from audience• Can ensure that you are meeting audience needs/answering urgent questions• Promotes greater level of engagement• Can get input on specific questions from your network (both those physically present and remote)• a listener may elaborate on something you’re saying (eg add more information about a theory, post a URL, suggested a related blog, etc)• May get positive feedback from audience as it happens• Models a new way of teaching/presenting that is less teacher-centric and more network-centric• You reach a wider audience
• Many of your audience may not be looking at you• May appear as if many are not paying attention• Your audience has access to a ‘critical channel’• Your thoughts may be communicated to an audience for whom they were not intended• Can be overwhelming to keep track of (may require working in tandem with a moderator)
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http://www.flickr.com/photos/bjoern/70875998
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WHY DO SOME SEE IT AS A CURSE?
COMPARE:• taking notes• Watching TV while chatting with others• Critiquing own music while listening to it• Talking at an outdoors event
http://www.flickr.com/photos/31031835@N08/3438438351
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WHY DO SOME SEE IT AS A CURSE?
THE DIFFERENCE:• Those in the backchannel have access to
commentary that the speaker/presenter may not have access to.
• Is therefore seen as ‘disruptive’ and threatening.
http://www.flickr.com/photos/31031835@N08/3438438351
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• Twitter• Twemes http://twemes.com/• Addictomatic http://addictomatic.com/
AGGREGATORS
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Your thoughts?
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RESOURCES
• How to Present While People are Twittering • How to tweet during a presentation (Olivia
Mitchell)
http://www.flickr.com/photos/goldenswamp/2505581808
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Michael [email protected]://protopage.com/michaelc