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Trace File Ana Packet Loss, Retransmis Retransmissions, Duplica Segment and Out-of-Orde Laura Chappell SHARKFEST '08 | Foothill Colleg Laura Chappell Founder | Wireshark Un SHARKFEST '08 Foothill College March 31 - April 2, 2008 alysis ssions, Fast ate ACKs, ACK Lost er Packets ge | March 31 - April 2, 2008 niversity

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Page 1: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Trace File AnalysisPacket Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets

Laura Chappell

SHARKFEST '08 | Foothill College | March 31

Laura ChappellFounder | Wireshark University

SHARKFEST '08Foothill CollegeMarch 31 - April 2, 2008

Trace File AnalysisPacket Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost

Order Packets

SHARKFEST '08 | Foothill College | March 31 - April 2, 2008

Founder | Wireshark University

Page 2: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Tap-in points

� Hub networks: Easy

� Switch networks: Issues

� Routed networks: Issues

� Full-duplex: Issues

Tap-In Points

� Full-duplex: Issues

Page 3: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Packet Loss – TCP Recovery

SEQ 5920 – 1460 bytes of data; ACK 2000

SEQ 3000 – 1460 bytes of data; ACK 2000

SEQ 4460 – 1460 bytes of data; ACK 2000

SEQ 2000 – 0 bytes of data; ACK 4460

SEQ 2000 – 0 bytes of data; ACK 5920

SEQ 7380– 1460 bytes of data; ACK 2000

SEQ 5920 – 1460 bytes of data; ACK 2000

SEQ 8840 – 1460 bytes of data; ACK 2000

SEQ 2000 – 0 bytes of data; ACK 7380

SEQ 2000 – 0 bytes of data; ACK 10300

SEQ 2000 – 0 bytes of data; ACK 7380

SEQ 2000 – 0 bytes of data; ACK 7380

TCP Recovery

1460 bytes of data; ACK 2000

1460 bytes of data; ACK 2000

1460 bytes of data; ACK 2000

0 bytes of data; ACK 4460

0 bytes of data; ACK 5920

1460 bytes of data; ACK 2000

1460 bytes of data; ACK 2000

1460 bytes of data; ACK 2000

First ACK0 bytes of data; ACK 7380

0 bytes of data; ACK 10300

Dupe ACK #10 bytes of data; ACK 7380

Dupe ACK #20 bytes of data; ACK 7380

Page 4: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

IMPORTANT: Where is packet loss occurring?

Did you see the original packet as well as the

retransmission?

Packet loss is occurring upstream from you.

Move toward the

No

SwitchSwitch

data direction

Move toward the source host.

IMPORTANT: Where is packet loss occurring?

Did you see the original packet as well as the

retransmission?

Packet loss is occurring downstream from you.

Move toward the

Yes

SwitchSwitch

data direction

Move toward the destination host.

Page 5: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Packet Loss – Selective ACKs

SEQ 7380 – 1460 bytes of data; ACK 2000

SEQ 10300 – 1460 bytes of data; ACK 2000

SEQ 2000 – ACK 8840; ; SACK LE10300/RE11760

SEQ 2000 – ACK 8840; SACK LE10300/RE11760

SEQ 2000 – ACK 8840; SACK LE10300/RE13220

SEQ 11760 – 1460 bytes of data; ACK 2000

SEQ 8840 – 1460 bytes of data; ACK 2000

SEQ 2000 – ACK 13220

See download[pkt 4222]

Selective ACKs

1460 bytes of data; ACK 2000

1460 bytes of data; ACK 2000

ACK 8840; ; SACK LE10300/RE11760 First SACK

ACK 8840; SACK LE10300/RE11760 Dupe SACK #1

ACK 8840; SACK LE10300/RE13220 Dupe SACK #2

1460 bytes of data; ACK 2000

1460 bytes of data; ACK 2000

See download-bad[pkt 4222]

Page 6: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Retransmissions

Expert Note in TCP Dissector

anonsvn.wireshark.org/wireshark/trunk/epan/dissectors/packet

RETRANSMISSION/FAST RETRANSMISSION/OUT

“If the segments contain data and if it does not advance sequence number it must be either of these three. Only test for sequence number it must be either of these three. Only test for this if we know what the seq number should be”

(tcpd->fwd->nextseq)

anonsvn.wireshark.org/wireshark/trunk/epan/dissectors/packet-tcp.c

RETRANSMISSION/FAST RETRANSMISSION/OUT-OF-ORDER

“If the segments contain data and if it does not advance sequence number it must be either of these three. Only test for sequence number it must be either of these three. Only test for this if we know what the seq number should be”

Page 7: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Normal v. Fast Retransmissions

Fast Retransmission

If there were >=2 duplicate ACKs in the reverse direction (there might be duplicate acks missing from the trace) and if this sequence number matches those ACKs and if the packet occurs last duplicate ack then this is a fast retransmissionlast duplicate ack then this is a fast retransmission

Normal v. Fast Retransmissions

If there were >=2 duplicate ACKs in the reverse direction (there might be duplicate acks missing from the trace) and if this sequence number matches those ACKs and if the packet occurs within 20ms of the

then this is a fast retransmissionthen this is a fast retransmission

Page 8: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Out-of-Order Segments

“If the segments contain data and if it advance sequence number three”

If the segment came <3ms since the segment with the If the segment came <3ms since the segment with the highest seen sequence number, then it is an OUTORDER segment. (3ms is an arbitrary number)

Order Segments

“If the segments contain data and if it does not advance sequence number it must be either of these

If the segment came <3ms since the segment with the If the segment came <3ms since the segment with the highest seen sequence number, then it is an OUT-OF-ORDER segment. (3ms is an arbitrary number)

Page 9: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Filter Expressions and IO Graphing

Demo - GraphingDemo - Graphing

ftp-failedupload.pcap

tcp.analysis.retransmission

tcp.analysis.fast_retransmission

tcp.analysis.duplicate_ack

Filter Expressions and IO Graphing

Graphing:Graphing:

failedupload.pcap

tcp.analysis.retransmission

tcp.analysis.fast_retransmission

tcp.analysis.duplicate_ack

Page 10: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Lab: ChartingIssue: downloads take too long

File: download-bad.pcap

Open the trace file and graph the following:

-Red Lost segments (Fbar)-Red Lost segments (Fbar)

-Green Retransmissions or fast retransmissions (Fbar)

-Blue Duplicate ACKs (Impulse)

Lab: Chartingdownloads take too long

Open the trace file and graph the following:

Lost segments (Fbar)Lost segments (Fbar)

Retransmissions or fast retransmissions (Fbar)

Duplicate ACKs (Impulse)

Page 11: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

Answer

Page 12: Trace File Analysis - Wireshark · Trace File Analysis Packet Loss, Retransmissions, Fast Retransmissions, Duplicate ACKs, ACK Lost Segment and Out-of-Order Packets Laura Chappell

What’s Next?

Laura’s Lab Kit v9

In show bags as well as…

ISO image: www.novell.com/connectionmagazine/laurachappell.htmlwww.novell.com/connectionmagazine/laurachappell.html