TQF 2 Program Specification

Bachelor of Business Administration Program In Human Resource Management (International Program)

Revised Program, B.E. 2561 (A.D. 2018) _______________________

Name of Institution : Naresuan University Campus/Faculty/Department : International College

Section 1 General Information

1. Code and Program Title

Thai : หลักสูตรบริหารธุรกิจ สาขาวิชาการจัดการทรัพยากรมนุษย์ (หลักสูตรนานาชาติ) English : Bachelor of Business Administration Program in Human Resource Management (International Program) 2. Title of Degree and Field of Study Full Title Thai : บริหารธุรกิจบัณฑิต (การจัดการทรัพยากรมนุษย์) English : Bachelor of Business Administration (Human Resource Management) Abbreviated Title Thai : บธ.บ. (การจัดการทรัพยากรมนุษย์) English : B.B.A. (Human Resource Management) 3. Major Subject (If Applicable) None 4. Total Credits Required A minimum of 138 credits 5. Program Characteristics

5.1 Degree Level Level 2 Program, Bachelor’s Degree, 4-Year Program, in compliance with the 2009 Thailand Qualifications Framework for Higher Education 5.2 Language Recruitment English (English Documents and Textbooks) 5.3 Admission Thai and foreign students with good English language skills 5.4 Cooperation with Other Institutions This program is an NUIC program. 5.5 Degrees Offered to Graduates One degree of one major 5.6 Type of Program Undergraduate Academic Program 6. Record of Program Status and Approval / Endorsement 6.1 The revised program has been implemented from Semester 1 of Academic Year 2018 onwards. 6.2 The program was revised from the 2013 Bachelor of Business Administration Program in Human Resource Management (International Program) 6.3 The program was approved by Naresuan University boards of committee as follows: - The Academic Committee approved the program in its meeting no. 6/2018 on March 27th, 2018. - The Academic Council approved the program in its meeting no. 6/2018 on June 5th, 2018. - The University Council approved the program in its meeting no. 250(8/2018) on July 22nd, 2018. 7. Expected Date for the Implementation of Program under the 2009 Thailand Qualifications Framework for Higher Education Academic Year 2020 8. Career Opportunities after Graduation

8.1 Human Resource Manager

8.2 Training and Development Manager 8.3 Recruitment Manager 8.4 Recuitment Officer 8.5 Training Officer 8.6 Human Resource Officer 8.7 Personnel Administrator in Public and Private Sectors 8.8 Human Resource Consultant 8.9 Human Resource Coordinator 8.10 Personnel Information System Expert 8.11 Labor Relations Expert 8.12 Management Consultant 8.13 Career Analysis Expert 8.14 Interest Management Expert 8.15 General Manager 8.16 Self Employment 8.17 Lecturer 8.18 Business Employment in and outside Thailand 8.19 Others

9. Names, Positions and Degrees of the Lecturers in Charge of the Curriculum

No.

First Name and Last Name Academic Position

Qualification

Academic Degree Institution country Year of

Graduation

Teaching Load (Number of

Hours/Week/Academic Year)

At Present When the Curriculum Is in Use

1 Dr. Liou - Yuan Li

lecturer Ph.D. Human Resource Development Burapha University Thailand 2561

14 14 M.S. Asia-Pacific Studies Nanhua University Taiwan 2551 B.A. Foreign Language Fooyin University Taiwan 2548

2 MissJaturaporn Juntarangsu

lecturer M.A. Human Resource Management Giffith University Australia 2547 12 10

B.A. English Chiang Mai University Thailand 2539 3 MR. Pongsira

Kongthaewtong lecturer M.S. International Human Resource

Management Coventry University United

Kingdom 2560

12 10 B.Pol.Sc Political Science Naresuan University Thailand Thailand

4 Mr. Lorenzo Garin Jr lecturer M.A. Public Management Naval State University Philippines 2552 14 14

BSEd English Naval State University Philippines 2546 5 Dr. Eugenia A. Boa lecturer กศ.ด. หลักสตูรและการสอน Naresuan University Thailand 2558

14 14 M.Ed. Educational Administration Rizal College of Taal Philippines 2553 BL. Laws San Sebastain Philippines 2547

B.Sci. Business Management San Sebastain Philippines 2539 B.A. Political Science University of Batags Philippines 2539

10. Study Site Naresuan University International College, Naresuan University, Phitsanulok 11. Rationale for the Program Revision

Effective Human Resource Management is essential to drive a business organization forward and to respond to the needs of its personnel. Human Recource Managment is a key mission for an organization wishing to maintain its competitiveness in its business area and to comply with the 12th National Economic and Social Development Plan (2017-2021) which continues the development objectives from the previous development plan in order to create an integration of all aspects of the development on the principle of moderation and reasonableness and to emphasize “human resource as the center of development” for national security and the moral and intellectual development of people of all ages to enhance their potential and creativity which will consequently strengthen the competitive potential of the production and service sector in the labor market of Thailand 4.0. The 21st-century learning skills emphasize the concept of outcome-based learning that incorporates student-centered learning with teachers acting as facilitators, activity-based learning, problem-based learning, project-based learning, profession-based learning and service-based learning. The teaching and learning concept of the 21st century and the education in the age of Thailand 4.0, therefore, lead to “the development of learners’ full potential and ability to create innovations”.

Managers in all types of business are responsible for making plans, bringing order to their organizations, as well as recruiting, leading and as controlling the personnel. Human Resource Management requires specialized knowledge, skills and mindset in tasks such as personnel admission, recruitment, development, renumertaion, evaluation and assessment and professional development. In addition, the personnel administration unit plays a key role in supporting the organization’s work towards the achievement of its goals by coordinating with all employees in the implementation of the organization’s policy. The personnel management officers provide services to all employees with the cooperation of higher-level administrators in designing management strategies and providing support to the organization through the process of employment, development, assessment, rewarding, promotion and discipline.

Global trends such as globalization, fast technological development and changes of rules, regulations and laws are highly dynamic in the highly competitive business context.

These trends have a great impact on Human Resource Management in terms of workforce diversity, nature of work, service society and human capital.

These changes inspired the revision of the Human Resource Management Program, conducted by Naresuan University International College (NUIC), one of only three universities in Thailand that offer the International Program in Human Resource Management. The program revision aims to meet new demands in personnel management focusing on the effectiveness of “human capital”, the interest of all stakeholders, and the business advancement in a borderless world for the graduates careers in Thailand, ASEAN countries and beyond.

12. External Factors and/or Development Considered in Program Planning 12.1 Economic Circumstances/Development 12.1.1 The economy of the present day is still recovering from a recession. Workplaces, therefore, are in need of quality, able and skilled workers, especially those in the field of Human Resource Management who can assist administrators in the recruitment, training and development of employees in various departments to increase their potential and ability to compete and to create good relations between employees and administrators as well as among the employees themselves and reduce friction from labor strikes and wage protests. 12.1.2 In the age of high economic competition, companies, businesses and industries all require personnel who have the knowledge and ability in Human Resource Management to train and develop the personnel to increase their competitiveness, reduce production costs and enhance operations for better competition inside and outside the country. 12.2 Social and Cultural Circumstances/Development Companies and factories employ people who are diverse in terms of gender, age, qualifications and culture and need proficient human resource officers to coordinate the diversity, generate good understanding and reduce organizational conflicts. Moreover, organizations make use of new technology in their operation. These changes often meet with resistance from workers, which prevents the organizations from achieving their goals. For this reason, it is necessary for organizations to have employees who are able to understand the changes and help reduce such friction and, most importantly, help the organizaitons to increase their employees’ potentiality.

13. Impacts of Factors in 12 on Program Development and Its Relevance to Institutional Missions 13.1 Program Development The program development focuses on the development of learners’ potential, knowledge, skills and ability in Human Resource Management, the promotion of learners’ 21st-century learning skills that emphasize outcome-based education, student-centered learning, activity-based learning, problem-based learning, project-based learning, profession-based learning, and service-based learning. The teaching and learning concept of the 21st century and the education in the age of Thailand 4.0, therefore, lead to “the development of learners’ full potential and ability to create innovations”. In addition, the program enables students to add to their learning and professional experience from entrepreneurs, to increase their foreign language proficiency and communicative technology ability, and to develop their organizational communication and cognitive skills to nurture positive attitude towards professional engagement and self-directed lifelong learning. Global trends such as globalization, fast technological development and changes of rules, regulations and laws are highly dynamic in the highly competitive business context. These trends have a great impact on Human Resource Management in terms of workforce diversity, nature of work, service society and human capital. The program provides contents and practices to keep pace with these trends to make the graduates ready for work in all types of organizations from the local level to the international level. 13.2 Its Relevance to Institutional Missions The program integrates its learning and teaching, research and academic services to meet the demands of the public and private sectors. Its aim is to produce graduates with qualifications specified by the university. The program’s objectives are in line with the university’s mission to produce graduates who excel at work, human relations, cognitive skills, life skills and problem-solving skills. The instruction emphasizes both theory and practice to give the students hands-on experience and understanding of the business mechanism and professional world. Moreover, the pedagogy instills morality and ethics, self-directed learning and adjustment to social and technological changes to make the graduates ready for work in all types of organizations from the local level to the international level.

14. Relations to Other Programs Offered by Other Faculties/Departments in the Institution

14.1 Courses in the program that are offered by other faculties / departments / programs None 14.2 Courses in the program that are offered to other departments/programs 5 courses offered as minor subject courses to students in the English for Business Communication Program: -(902233) Performance Management -(902242) Leadership and Organizational Behavior -(902232) Staffing: Recruitment and Selection -(902356) Training and Development in the 21st Century -(909205) Human Resource Management 14.3 Program Management Field trips to organizations that serve as models of good Human Resource Management; and activities related to “Corporate Social Responsibility (CSR), which includes social and environmental responsibility both inside and outside the organizations and ethical management leading to sustainable development

Section 2 Specific Data of the Program

1. Philosophy, Significance and Objectives of the Program 1.1 Program Philosophy The Human Resource Management Program emphasizes the production of quality graduates to serve as key mechanisms for successful business advancement in the age of globalization. 1.2 Program Objectives To produce graduates with the following characteristics: 1.2.1 Knowledge, skills and principles in Human Resource Management 1.2.2 Critical conscience of the value of Human Resource Management; and understanding of theories and principles that lead to practical guidelines related to real case studies in personnel administration 1.2.3 Knowledge of key new developments in Human Resource Management 1.3 Program Characteristics The specialized identity of Naresuan University International College students lies in their knowledge and ability to use English for communication. The special characteristics of students in the Human Resource Management Program include their positive work attitude, Human Resource Management proficiency in both public and private sectors, and knowledge of a third language that broadens their professional opportunities. 2. Improvement Plan The program’s improvement plan follows the program’s objectives and the 12th National Economic and Social Development Plan (2017-2021) which aims to create an integration of all aspects of the development on the principle of moderation and reasonableness and to emphasize “human resource as the center of development” for national security and the moral and intellectual development of people of all ages to enhance their potential and creativity which will consequently strengthen the competitive potential of the production and service sector in the labor market of Thailand 4.0. The 21st-century learning skills emphasize the concept of outcome-based learning that incorporates student-centered learning with teachers acting as facilitators, activity-based learning, problem-based learning, project-based learning, profession-based learning and service-based learning. The teaching and learning concept of the 21st century and the education in

the age of Thailand 4.0, therefore, lead to “the development of learners’ full potential and ability to create innovations”. Target-Oriented Strategies and Operational Plan for the Years 2018-2022 according to the Goals of the Development Plan The development plan, strategies and indicators are as shown in the following table.

Development Plan

Strategies Evidence/Indicators

1. Develop the teaching and learning system and procedure to produce graduates who excel at work, human relations, cognitive skills, life skills and problem-solving skills, who possess demand-based competency and whose earnings are higher than the average income.

1. The university develops structures contributing to the production of quality graduates that can be adopted by the program; for example: - An organizational culture fostering a knowledge-based society and a thirst for knowledge - An e-learning system supported by the Language Center that students can access to improve their English skills. - Trainings and field trips for lecturers to introduce student-centered and student-teacher participatory instructions, and self-directed and hands-on learning procedures - Require the students to take a one-credit ‘English for Communication’ course focusing on the listening and speaking skills in every semester until the number of credits for ‘English for Communication’ is fulfilled. - At least 1 lecture by guest lecturers from the public and private sectors in all specialization courses - Cooperative Education system focusing on the development of graduates through Work-based Learning

1. TQFs 2, 3, and 5 (complete documents) 2. Lesson plans in TQF 3 and TQF 4 formats that facilitate self-directed learning 3. The percentage of the number of specialization courses featuring guest lecturers from the public and private sectors at least once/course 4. Professional internship or Cooperative Education (See TQF 4) and summer internship for third-year students to increase their professional experience 5. Tutorials in 100 % of the courses in the program 6. Paired TQF 3 and TQF 5 for all courses 7. The percentage of students who take Undergraduate Thesis courses (6-9 credits) 8. The percentage of students who passed their first English language test according to the criteria set by the university 9. The percentage of students who passed their first information technology test according to the criteria set by the university 10. The percentage of graduates who are employed or self-employed within 1 year of graduation 11. The average income of graduates is higher than the average income set by Office of the Civil Service Commission

Development Plan

Strategies Evidence/Indicators

- Provide a system to manage the students’ professional internships during the summer school break to develop their work-based learning. - Encourgae students to participate in student exchange programs to enhance their learning and teamworking skills. 2. The Program develops a quality learning process aiming to produce graduates who are able to apply and integrate the overall knowledge in their professional practice through the following means: - Develop Problem-based learning / Activity-based learning / Project-based learning and focus on promoting the 21st-century learning skills that aim for the integration of knowledge in Outcome-bsed Education. - Reform the foreign-language learning system by encouraging responsible units to expedite the construction of self-directed learning laboratories for communicative technology. - Provide effective and efficient tutorial sessions in all courses. - Require all students to conduct research studies for the Undergraduate Thesis courses. - Organize activities for the lecturers and students to do together. - Provide evaluation results of the teachers’ instructions that facilitate the PDCA process so that they can also plan to make improvement by themselves.

3. The Program develops a competency-based assessment system for graduates through the following means: - A competency-based assessment system to evaluate students’ proficiency in the English language and in communicative technology

Development Plan

Strategies Evidence/Indicators

2. Design and offer new courses.

Add courses that promote essential skills in Human Resource Management which must be adjusted during the passage of time in order to prepare the students for real professional operations in organizations from the local to the international levels.

- New courses: Core Courses 909101 International Business Management 909102 Principles of Marketing 909103 Information Technology and Innovation for Business 909204 Principles of Economics 909205 Human Resource Management 909206 Principles of Accounting 909207 Principles of Finance 909208 Business Law and Ethics 909309 Leadership and Organizational Behavior Required Courses 902161 English for Human Resource Management 1 902162 English for Human Resource Management 2 902163 English for Human Resource Presentation 902164 English for Human Resource Professional

Development Plan

Strategies Evidence/Indicators

902241 Organizational Communications 902351 Strategic Human Resource Management 902352 Human Resource Metrics 902353 Negotiation and Conflict Management 902356 Training and Development in the 21st Century 902482 Professional Training Major Elective Courses 902244 Ethics and CSR in Contemporary Organizations 902354 Organization Change and Development 902361 Managerial Psychology 902432 Seminar in Human Resource Management 902436 Knowledge Management for Human Resource Management 902439 International Human Resource Management 902445 Management Information System 902456 Coaching and Counseling วิชาเลือกเสรี 902337 Current Trends and Issues in Human Resource Management 902431 Managing Workforce Diversity 902434 Retirement Planning 902443 Workforce Planning and Talent Management

Objective 1: Knowledge, skills and principles of Human Resource Management Development Plan Strategies Evidence/Indicators

1. Design courses to cover the knowledge of Human Resource Management specified by Department of Human Resource Management, VA, USA. (DHRM)

- Create course contents to cover the specification of the DHRM Manual as follows: - Overview of Human Resource Management - Compensation Management - Recruitment & Selection - Employee Recognition - Performance Management - Employee Development - Legal Issues

The course contents cover current issues of Human Resource Management. Each course meets the international standards and presents a paradigm comparable to that of the global business context and leading organizations.

2. Set operation and budget plans to invite guest lecturers who have experience in Human Resource Management to give special lectures in specialization courses at least once every semester

- Recruit and contact experts in Human Resource Management whose qualifications meet the criteria of Thailand Qualifications Framework to compile a directory of guest lecturers and their biographies.

The number of guest lecturers matches the number of specialization courses offered in each semester.

3. Provide courses that enhance the development of the thinking concept in Human Resource Management.

- Make plans for the teaching and learning of courses involving the development of the thinking concept in Human Resource Management focusing on the concept of Marzano.

The evaluation results of the students’ development of the thinking concept in Human Resource Management are derived from classroom research studies conducted by the lecturers employing the standard evaluation guideline of Marzano.

Development Plan Strategies Evidence/Indicators

4. Require all students in the program to participate in the Cooperative Education project to enhance their professional skills in real workplaces.

- Make plans for all fourth-year students to participate in the Cooperative Educaion project in the second semester under the supervision of their academic advisors who monitor and evaluate their devopment of knowledge, skills and cognition. - Make plans for third-year students to do an internship durint the summer school break with companies that have collaborative agreements with NUIC.

Students’ Cooperative Education reports and evaluation results from the workplaces and academic advisors Students’ professional internship reports and evaluation results from the workplaces and academic advisors

Objective 2 : Critical perception of the value and complexity of Human Resource Management and ability to understand theories and principles leading to practical operations and real case studies in personnel management

Development Plan Strategies Evidence/Indicators 5. Design the teaching and learning that employ case studies in Human Resource Management in various contexts (from different countries and different types of business) as well as Problem-based Learning, Activity-based Learning, Project-based Learning and 21st-century skills leading to Outcome-based Learning.

- Require the lecturers to employ case studies in all specialization courses and to implement as pedagogical approaches standard concepts of awareness and critical thinking such as Krathwohl’s Affective Domain and American Association of Critical Thinking.

- The number of case studies used in class - The number of projects created from the lessons - The number of activities derived from the lessons - The results of studies on students’ awareness and critical thinking from the lecturers’ classroom research studies

Objective 3: Knowledge of key new developments in Human Resource Management

Development Plan Strategies Evidence/Indicators

6. Require the students to take Research Methodology in Human Resource Management in Year 3 prior to conducting their undergraduate theses.

- Provide a guideline for the lecturers of Research Methodology in Human Resource Management to ensure that the students will be able to conduct basic research studies.

- The students’ grades in Research Methodology in Human Resource Management

7. Require fourth-year students to conduct undergraduate theses.

- Assign an Undergraduate Thesis advisor for every fourth-year student to guide the students to conduct research studies on topics

- The number of undergraduate theses matches the number of graduates in each academic year

Development Plan Strategies Evidence/Indicators

related to new developments in Human Resource Management.

Section 3 Educational Management System, Program Implementation and Structure

1.Educational Management System 1.1 System - Semester system - 2 semesters/academic year - A minimum of 15 weeks/semester 1.2 Summer Term None 1.3 Credit Transfer in Semester System None

Student Recruitment The student recruitment follows the systems set by the following: (1) Office of Higher Education Commission (OHEC), or (2) Naresuan University, or (3) NUIC

2.3 Limitations of Newly Enrolled Students Newly enrolled students could face common challenges related to the required adjustment from the familiar learning context in school to the learning context of the university. The use of English as a medium of instruction and communication and as a criterion of assessment could affect the understanding of course contents in students with insufficient background of the English language. Consequently, the lack of the English proficiency could hinder their comprehension of more advanced contents and pose as an obstacle to their learning. In addition, the use of English in all lessons, textbooks, documents and exams requires the students to adjust from their previous school experience and could result in their academic limitations. 2.4 Strategies to Resolve Students’ Limitations in 2.3 - Provide an orientation for new students to guide them to set life goals and to introduce them to the techniques of studying in a university and time management. - Assign academic advisors to every student so that the advisors can provie close supervision and advice.

- Task NUIC Student Affairs Unit to give assistance to the academic advisors, to hold activities related to catering to the students’ needs such as Students-Advisors First Meeting and Parents-Teachers Meetings, and to follow up on the first-year students’ grades with their academic advisors. - Promote the students’ participation in academic and social activities and projects; for example, undergraduate student orientations, intensive English courses, study skills/work skills/life skills projects and tutorial sessions. - Revise the program to include aspects that can further strengthen the students’ English skills and prepare them for studying in an international program that requires English as the medium of instruction. 2.5 A Five-Year Plan for Admission and Graduation

Study Year Academic Year

2018 2019 2020 2021 2022

Year 1 30 30 30 30 30 Year 2 - 30 30 30 30 Year 3 - - 30 30 30 Year 4 - - - 30 30

Total 30 60 90 120 120

The Number of Expected Graduates

- - - 30 30

2.6 Budget Plan (for the Fixed Tuition Fees of 40,000 Baht per Thai Student) 2.6.1 Estimated Income (in Thai Baht)

Income Budget Year

2018 2019 2020 2021 2022

Tuition Fees 2,400,000 4,800,000 7,200,000 9,600,000 9,600,000

Total 2,400,000 4,800,000 7,200,000 9,600,000 9,600,000

(NB : Calculated from the tuition fees (fixed tuition fees x number of students in each academic year)

2.6.2 Estimated Expenses (in Thai Baht)

Item Budget Year

2018 2019 2020 2021 2022 1. Personnel 960,000 1,920,000 2,880,000 3,840,000 3,840,000 2. Operation 720,000 1,440,000 2,160,000 2,880,000 2,880,000 2.1 Fees 192,000 384,000 576,000 768,000 768,000 2.2 Operational Costs 480,000 960,000 1,440,000 1,920,000 1,920,000 2.3 Material Costs 24,000 48,000 72,000 96,000 96,000 2.4 Public Utility Costs 24,000 48,000 72,000 96,000 96,000

3. Program and Faculty Members 3.1 Program 3.1.1 Total number of credits 138 credits 3.1.2 The structure of the program complies with the standards set by Ministry of Education as follows:

Description Ministry of Education’s 2015 Criteria

(Credits)

The 2018 Revised Program (Credits)

1. General Education – a minimum of

30 30

1.1 Required Courses - 30

1.2 Required Non-Credit - 1 2. Specialization – a minimum of 72 102

2.1 Core Courses - 30 2.2 Required Courses 2.3 Elective Courses 2.3.1 Major Elective Courses 2.3.2 Language Courses 2.4 Undergraduate Thesis 2.5 International Academic or Professional Training or Cooperative Education

- 33 27 12 15 6 6

2.6 Professional Training (Required Non-Credit) 1 3. Free Elective Courses - a minimum of 6

6

Total number of credits - a minimum of 120 138

3.1.3 Courses 1. General Education Courses a minimum –of 30 Credits

selecting from the following categories 1.1 Required Courses 30 Credits

1. Languages - A minimum of 12 Credits 001200 Thai Language Skills for Foreign Students 3(2-2-5)

(For non-Thai students only) 001201 Thai Language Skills (For Thai students only) 3(2-2-5) 001211 Fundamental English 3(2-2-5) 001212 Developmental English 3(2-2-5) 001213 English for Academic Purposes 3(2-2-5)

2. Humanities – A minimum of 6 Credits 001221 Information Science for Study and Research 3(2-2-5) 001222 Language, Society and Culture 3(2-2-5) 001224 Arts in Daily Life 3(2-2-5) 001225 Life Privacy 3(2-2-5) 001226 Ways of Living in the Digital Age 3(2-2-5) 001227 Music Studies in Thai Culture 3(2-2-5) 001228 Happiness with Hobbies 3(2-2-5) 001229 Know Yourself, Understand Others, Meaningful Life 3 (2-2-5) 001241 Western Music in Daily Life 3 (2-2-5) 001242 Creative Thinking and Innovation 3 (2-2-5)

3. Social Sciences – A Minimum of 6 Credits 001231 Philosophy of Life for Sufficient Living 3(2-2-5) 001232 Fundamental Laws for Quality of Life 3(2-2-5) 001233 Thai State and the World Community 3(2-2-5) 001234 Civilization and Local Wisdom 3(2-2-5) 001235 Politics, Economy and Society 3(2-2-5) 001236 Living Management 3(2-2-5) 001237 Life Skills 3(2-2-5) 001238 Media Literacy 3(2-2-5)

001239 Leadership and Compassion 3(2-2-5) 001251 Group Dynamics and Teamwork 3(2-2-5) 001252 Naresuan Studies 3(2-2-5) 001253 Entrepreneurship 3 (2-2-5)

4. Science and Math – A Minimum of 6 Credits 001271 Man and the Environment 3(2-2-5) 001272 Introduction to Computer Information Science 3(2-2-5) 001273 Mathematics and Statistics in Everyday Life 3(2-2-5) 001274 Drugs and Chemicals in Daily Life 3(2-2-5) 001275 Food and Life Style 3(2-2-5) 001276 Energy and Technology around Us 3(2-2-5) 001277 Human Behavior 3(2-2-5) 001278 Life and Health 3(2-2-5) 001279 Science in Everyday Life 3(2-2-5) 5. Physical Education Required Non-credit 1 Credit 001281 Sports and Exercises 1(0-2-1) 2. Specialization - a minimum of 102 Credits 2.1 Core Courses 30 Credits Take all the following courses 909101 International Business Management 3(2-2-5) 909102 Principles of Marketing 3(2-2-5) 909103 Information Technology and Innovation for Business 3(2-2-5) 909204 Principles of Economics 3(2-2-5 909205 Human Resource Management 3(2-2-5) 909206 Principles of Accounting 3(2-2-5) 909207 Principles of Finance 3(2-2-5) 909208 Business Law and Ethics 3(2-2-5) 909261 Introduction to Intercultural Communication 3(2-2-5) 909309 Leadership and Organizational Behavior 3(2-2-5)

2.2 Required Courses 33 Credits 902161 English for Human Resource Management 1 2(1-1-3) 902162 English for Human Resource Management 2 2(1-1-3) 902163 English for Human Resource Presentation 1(1-0-2) 902164 English for Human Resource Professional 1(1-0-2) 902232 Staffing: Recruitment and Selection 3(2-2-5) 902241 Organizational Communication 3(2-2-5) 902331 Compensation and Benefits 3(2-2-5) 902338 Project Management for Human Resource Management 3(2-2-5) 902351 Strategic Human Resource Management 3(2-2-5) 902356 Training and Development Human Resource in the 21st Century 3(2-2-5) 902371 Research Methodology in Human Resource Management 3(2-2-5) 902372 Employment Laws and Industrial Relations 3(2-2-5) 2.3 Elective Courses 27 Credits 2.3.1 Major Elective Courses 12 Credits Select from the Following: 902244 Ethics and CSR in Contemporary Organizations 3(2-2-5) 902337 Current Trends and Issues in Human Resource Management 3(2-2-5) 902352 Human Resource Metrics 3(2-2-5) 902353 Research Methodology in Human Resource Management 3(2-2-5) 902354 Organization Change and Development 3(2-2-5) 902361 Managerial Psychology 3(2-2-5) 902431 Managing Workforce Diversity 3(2-2-5) 902432 Seminar in Human Resource Management 3(2-2-5) 902434 Retirement Planning 3(2-2-5) 902436 Knowledge Management for Human Resource Development 3(2-2-5) 902439 International Human Resource Management 3(2-2-5) 902443 Workforce Planning and Talent Management 3(2-2-5) 902445 Management Information System 3(2-2-5)

902456 Coaching and Counseling 3(2-2-5)

2.3.2 Foreign Language Courses – A minimum of 15 Credits Select only one language from the following languages A. Bahasa 900301 Bahasa I 3(2-2-5) 900302 Bahasa II 3(2-2-5) 900303 Bahasa III 3(2-2-5) 900304 Bahasa IV 3(2-2-5) 900305 Bahasa V 3(2-2-5) B. Korean 900311 Korean I 3(2-2-5) 900312 Korean II 3(2-2-5) 900313 Korean III 3(2-2-5) 900314 Korean IV 3(2-2-5) 900315 Korean V 3(2-2-5) C. Chinese 900321 Chinese I 3(2-2-5) 900322 Chinese II 3(2-2-5) 900323 Chinese III 3(2-2-5) 900324 Chinese IV 3(2-2-5) 900325 Chinese V 3(2-2-5) D. Japanese 900331 Japanese I 3(2-2-5) 900332 Japanese II 3(2-2-5) 900333 Japanese III 3(2-2-5) 900334 Japanese IV 3(2-2-5) 900335 Japanese V 3(2-2-5)

E. French 900351 French I 3(2-2-5) 900352 French II 3(2-2-5) 900353 French III 3(2-2-5) 900354 French IV 3(2-2-5) 900355 French V 3(2-2-5) F. German 900371 German I 3(2-2-5) 900372 German II 3(2-2-5) 900373 German III 3(2-2-5) 900374 German IV 3(2-2-5) 900375 German V 3(2-2-5) G. Thai (For non-Thai students who are interested in) 900391 Thai I 3(2-2-5) 900392 Thai II 3(2-2-5) 900393 Thai III 3(2-2-5) 900394 Thai IV 3(2-2-5) 900395 Thai V 3(2-2-5) 2.4 Undergraduate Thesis 6 Credits 901385 Undergraduate Thesis I 3 Credits 901486 Undergraduate Thesis II 3 Credits

2.5 Co-operative Education or International Academic / Professional Training * Choose only one course 6 Credits

901483 International Academic or Professional Training 6 Credits Or 901484 Cooperative Education 6 Credits

2.6 Professional Training (Required Non-Credit) 1 Credits 902482 Professional Training 1(0-2-1)

3. Free Electives–a minimum of 6 Credits Students may select any courses offered by Naresuan University International

College or other institutions approved by Naresuan University

3.1.4 Study Plan

Year I

First Semester

001200 Thai Language Skills for Foreign Students 3(2-2-5)

OR 001201 Thai Language Skills 3(2-2-5) 001211 Fundamental English 3(2-2-5) 001xxx General Education Course 3(2-2-5) 001xxx General Education Course 3(2-2-5) 001xxx General Education Course 3(2-2-5)

001281 Sports and Exercises (Required Non-Credit) 1(0-2-1)

902161 English for Human Resource Management 1 2(1-1-3) 909101 International Business Management 3(2-2-5)

Total

20 Credits

Year I Second Semester

001212 Developmental English 3(2-2-5) 001xxx General Education Course 3(2-2-5) 001xxx General Education Course 3(2-2-5) 001xxx General Education Course 3(2-2-5) 902162 English for Human Resource Management 2 2(1-1-3)

909102 Principles of Marketing 3(2-2-5)

909103 Information Technology and Innovation for Business 3(2-2-5)

Total

20 Credits

Year II

First Semester

001213 English for Academic Purposes 3(2-2-5)

900XXX Elective course (Language I) 3(2-2-5)

902163 English for Human Resource Presentation 1(1-0-2) 909204 Principles of Economics 3(2-2-5) 909205 Human Resource Management 3(2-2-5) 909206 Principles of Accounting 3(2-2-5) 909261 Introduction to Intercultural Communication 3(2-2-5)

Total

19 Credits

Year II

Second Semester

900XXX

Elective Course (Language II) 3(2-2-5)

902164 English for Human Resource Professional 1(1-0-2) 902232 Staffing: Recruitment and Selection 3(2-2-5) 902233 Performance Management 3(2-2-5) 902331 Compensation and Benefits 3(2-2-5) 909207 Principle of Finance 3(2-2-5) 909208 Business Law and Ethics 3(2-2-5)

Total

19 Credits

Year III First Semester

900XXX Elective Course (Language III) 3(2-2-5) 902338 Project Management for Human Resource Management 3(2-2-5) 902351 Strategic Human Resource Management 3(2-2-5)

902356 Training and Development in the 21st century 3(2-2-5)

902371 Research Methodology in Human Resource Management 3(2-2-5)

909309 Leadership and Organizational Behavior 3(2-2-5)

Total

18 Credits

Year III Second Semester

900XXX Elective Course (Language IV) 3(2-2-5) 902241 Organizational Communication 3(2-2-5)

902372 Employment Laws and Industrial Relations 3(2-2-5) 902485 Undergraduate Thesis I 3 (Credits) 902XXX Major Elective Course 3(2-2-5) 902XXX Major Elective Course 3(2-2-5)

Total

18 Credits

Year III Summer Semester 902482 Professional Training (Required Non-Credit) 1(0-2-1)

Year IV

First Semester

900XXX Elective Course (Language V) 3(2-2-5) 902486 Undergraduate Thesis II 3 (Credits) 902XXX Major Elective Course 3(2-2-5) 902XXX Major Elective Course 3(2-2-5) XXXXXX Free Elective Course 3(2-2-5) XXXXXX Free Elective Course 3(2-2-5)

Total 18 (Credits)

Year IV

Second Semester 902483 International Academic or Professional Training

OR 6 Credits

902484 Cooperative Education 6 Credits

Total 6 Credits

902161 ภาษาอังกฤษส าหรับการบริหารทรัพยากรมนุษย์ 1 2(1-1-3) English for Human Resource Management 1 การศึกษาค าศัพท์ภาษาอังกฤษเฉพาะที่เกี่ยวข้องกับการจัดการทรัพยากรมนุษย์และน าไปประยุกต์ใช้ในองค์การได้ Studying human resource management terminologies and concepts and learn their application in the workplace. 902162 ภาษาอังกฤษส าหรับการบริหารทรัพยากรมนุษย์ 2 2(1 -1 -3) English for Human Resource Management 2 การพัฒนาทักษะการใช้ภาอังกฟษอย่างต่อเนื่องในด้านการอ่าน การเขียน การพูด ที่เกี่ยวข้องกับการจดัการทรัพยากรมนุษย์ A further study of reading, writing and speaking skills in human resource management. 902163 ภาษาอังกฤษส าหรับการน าเสนองานการบริหารทรัพยากรมนุษย์ 1(1-0-2) English for Human Resource Presentation

การฝึกฝนทักษะการน าเสนอที่เก่ียวข้องกับการจัดการทรัพยากรมนุษย์ได้แก่ การสรรหาคัดเลือก การฝึกอบรม การดูแลความสัมพันธ์ของพนักงาน การพัฒนาทรัพยากรมนุษย์ และหน้าที่ด้าน การจัดการทรัพยากรมนุษย์อ่ืน ๆ

Pratice presentation skills related to various HR functions including recruitment and selectin, training and development, employment relations, human resource development and other HR functions. 902164 ภาษาอังกฤษเพื่อการจัดการทรัพยากรมนุษย์แบบมืออาชีพ 1(1-0-2) English for Human Resource Professional

การพัฒนาทักษะการเขียนและการสื่อสารภาษาอังกฤษอย่างมีประสิทธิภาพสูง ในการเจรจาต่อรอง การแก้ปัญหา และการคิดเชิงวิพากษ์ เน้นการเขียนโฆษณา ค าอธิบายงาน เอกสารการประชุม และการสื่อสารเพื่อแก้ไขข้อขัดแย้ง การท าสัญญาข้อตกลงต่างๆ และการสัมภาษณ์

Practice written and spoken English in communication, negotiation, problem solving and critical thinking, emphasizing writing job advertisements and descriptions, handling meetings, conflict resolution and contracts and interviews.

3.1.5 Course Descriptions 001200 Thai Language Skills for Foreign Students 3(2-2-5) Development of basic Thai Language proficiency in listening, speaking, reading, and writing focusing on language use for everyday communication. 001201 Thai Language Skills 3(2-2-5)

The importance and characteristics of Thai language in Thai society as a meaning making tool. Learning about various kinds of modern media, including newspapers and electronic media. Cultivating reading habits and practicing analyzing and criticizing literary values, especially relations and values in Thai and global societies in various contexts (economics and politics in different situations) along with developing Thai language skills, especially reading and writing. 001211 Fundamental English 3(2-2-5) Development of basic English listening, speaking, reading skills and grammar for communication in various contexts in preparation for a global society. 001212 Developmental English 3(2-2-5) Gain knowledge of the English language, cultivate 21st century skills and develop in the areas of listening, speaking, reading and grammar in order to understand and communicate real-world information used in different relevant context. 001213 English for Academic Purposes 3(2-2-5) The development of English skills with an emphasis on academic reading, writing, and researching in preparation for a global society. 001221 Information Science for Study and Research 3(2-2-5) The meaning and importance of information; types of information sources; access to different sources of information; application of information technology and communication; media and information literacy; knowledge managements; selection,

synthesis, and presentation of information as well as creating positive attitudes and a sense of inquiry in students; diligences; patience; honesty; and gratitude to the country. 001222 Language, Society and Culture 3(2-2-5) The relationship between language and society as well as language and culture in terms of the ways in which language reflects society and culture. The study includes verbal and symbolic communication, new meanings of social and cultural structure, changes of language, and usages in a borderless world. 001224 Arts in Daily Life 3(2-2-5) Art fundamentals and understanding in the basic features, meaning, value, differences and the relationship between the various categories of works of art, including fine art, applied art, visual art, audio art, audiovisual art, and new media art through the artistic experience and basic practice on various types of art for developing knowledge, understanding and indoctrinating aesthetic judgment that can be applied in daily life, harmonized with the social context in both the global and local levels. 001225 Life Privacy 3(2-2-5)

Philosophy and basic knowledge of privacy. Human rights, privacy law. Privacy regarding private information, health, residence, and information technology. Protection of privacy, privacy in daily life. 001226 Ways of Living in the Digital Age 3(2-2-5) Development of skills in media usage, various computer equipment utilization, inquiries, analysis, measurement, rights and creation, including ethical awareness and individual responsibility to the society in communication behaviors. 001227 Music Studies in Thai Culture 3(2-2-5)

Uniqueness and development of various genres of music in Thai culture, Including their roles and functions, aesthetic values, and significance to Thai society and Thai culture.

001228 Happiness with Hobbies 3(2-2-5) Concept of happiness, basic elements of happiness in life, creative thinking, creation of works from hobbies to promote life and social happiness. 001229 Know Yourself, Understand Others, Meaningful Life 3(2-2-5) emotions; empathy and consideration of the social, economic, cultural, and environmental context; living and working constructively with others. 001231 Philosophy of Life for Sufficient Living 3(2-2-5)

Basic philosophical and conceptual knowledge on worldviews, attitudes, philosophy for life, lifestyle, valuable experiences and factors or conditions which influence success in all aspects of life and professions, develop one’s quality of life to benefit society. 001232 Fundamental Laws for Quality of Life 3(2-2-5) The laws concerning the quality of student life, such as basic rights, human rights, media ethics in the digital age, intellectual property law, environmental laws, the laws relating to the protection of art and culture as well as the laws pertaining to the developments in the 21st century. 001233 Thai State and the World Community 3(2-2-5) Relations between Thailand and the world community under changes over time from the premodern period to the present day and roles of Thailand in the world forum, including future trends, applications of knowledge in self-improvement, ethic of life management and being a good citizen of Thailand and the world. 001234 Civilization and Local Wisdom 3(2-2-5) Civilizations throughout history, cultural evolution, ways of life, traditions, ritual practices, beliefs, and conservation, development and preservation of local wisdom.

001235 Politics, Economy and Society 3(2-2-5) Meaning and relationship of politics, economy, and society; development of international politics; fundamental politics; politics and the adjustment of developed and developing countries; Thai politics; world-economic systems; influences of globalization in terms of economy; fundamental economy; the development of the economy and society of Thailand; man and society; fundamental sociology; social order; social refinement; social characteristics; uniqueness of Thai society; the application of the body of knowledge to one’s living in a dynamic world of change in politics, economy, and society; and relationships of the world and Thai systems. 001236 Living Management 3(2-2-5) Living management: knowledge and skills concerning role, duty, and human nature as well as factors relating to sustainable development in improving responsibility, thinking skills, and being updated with modern science and technology in daily life. Living ethically along the dynamics of the 21st century, which is essential to the members of the ASEAN community as well as the world community. 001237 Life Skills 3(2-2-5) Knowledge, relating to role, duty, and responsibility of an individual both as a member of a family and a member of a society which includes an adaptation to changes in a society, life and 2 1st century career skills, flexibility and adaptability skills, creativity and self-direction skills, intra-social and cross culture interaction skills, productivity and accountability skills, leadership and responsibility skills. 001238 Media Literacy 3(2-2-5) Processes of media analysis and acknowledgements in digital literacy. Understanding of media effect theories, such as myth semiology and advertising concept, attributes and influence of contemporary and digital media, including analyzing contents on every current platform.

001239 Leadership and Compassion 3(2-2-5) The importance of a leader, leadership in the 21st century, learning and living

with love, good global citizenship, studying good practices of conducting public activities as a guideline for learner’s own activities.

001241 Western Music in Daily Life 3 (2-2-5)

Aesthetics of music, elements, structure, and the history of Western music. Style of music in daily life. Criticism and admiration of music. The application and process of Western music in daily life. 001242 Creative Thinking and Innovation 3 (2-2-5)

Innovation development process; means of accessing customers’ mind and discovering the roots of problems; generating and selecting ideas, creating firsthand prototypes, testing in the field and extracting information, quick and efficient design-build-test cycles, getting things done as a multidisciplinary team: brainstorming, making decisions, giving constructive comments, and managing conflicts. 001251 Group Dynamics and Teamwork 3(2-2-5) Various behaviors regarding group behavior, development of group characterization, group environments, interpersonal relations versus group involvement, group persuasion, change in group attitudes, intra-group communication, teamwork model, guideline to create team and network, group unity, factors enhancing teamwork, and practice of teamwork. 001252 Naresuan Studies 3(2-2-5)

Biography of King Naresuan the Great; his royal duties while reigning over the kingdom, such as economy, society, and international affairs reflecting Thai identity in various aspects, namely the pursuit of knowledge, perseverance, endeavour, courage, sacrifice, loyalty, and tolerance in the face of problems.

001253 Entrepreneurship 3 (2-2-5) The entrepreneurial practices with an emphasis on learning how to find

business ideas, evaluation of new market opportunities and starting a new venture; focuses on identifying and evaluating new ventures, and how to recognize the barriers to success. Exposure to the stresses of a start-up business, the uncertainties that exist, and the behavior of entrepreneurs. Theoretical overview, entrepreneurs, entrepreneurship's links with other disciplines, and entrepreneurial networks and alliances. Strategies for sustainable survival. 001271 Man and the Environment 3(2-2-5) Ecosystems and biodiversity, man-nature and ecosystems, human structure and system change that effects the environment, planetary boundary, climate change, sustainable development goals, environmental ethics and consciousness building, and environmental public participation. 001272 Introduction to Computer Information Science 3(2-2-5)

Evolution of computer technology from past to present and a possible future, computer hardware, software and data, how a computer works, basic computer network, Internet and applications on the Internet, risks of system usage, data management, information system, office automation software, multimedia technology, web-based media publishing, web design and development, and the influence of technology on man and society. 001273 Mathematics and Statistics in Everyday Life 3(2-2-5)

Fundamental knowledge of mathematics and statistics for everyday life, including measurement in different types of unit systems, surface area and volume of geometric shapes, tax, profit, depreciation, interest and discount, process of data survey, data collection methods, introduction to data analysis and presentation, probability, and introduction to statistical decision making.

001274 Drugs and Chemicals in Daily Life 3(2-2-5) Basic knowledge of drugs and chemicals, nutrition, food supplements, including cosmetics and herbal medicinal products commonly used in daily life and related to health as well as their proper selection and management for health and environmental safety. 001275 Food and Life Style 3(2-2-5) Roles and importance of food in daily life, cultures and consumption behavior around the world, including the influence of foreign cultures on Thai consumption behavior, identity and wisdom of food in Thailand, proper food selection according to basic needs, food choices, information for purchasing food, and food and life style in the age of globalization with the awareness of environmental conservation. 001276 Energy and Technology around Us 3(2-2-5)

Fundamental knowledge of energy and technology around us; energy sources and knowledge about electrical energy, fuel energy, and alternative energy; relationship between technology and energy consumption; direct and indirect energy consumption; global warming and related energy situation; current issues and relationship to energy and technology; participation in energy conservation; efficient energy use; and proactive approach to energy issues. 001277 Human Behavior 3(2-2-5)

Knowledge of human behavior such as behavioral concepts; biological basics and mechanisms of human behaviors; mindfulness, meditation, consciousness and involved substances; sensory perception, learning and memory, language; intelligence and other quotients; social behaviors; abnormal behaviors; human behavioral analysis and applications in daily life.

001278 Life and Health 3(2-2-5) Life and health behavior, health care and promotion for each age group, including the implementation of health knowledge and skills for continuous improvement of the quality of life for oneself and others. 001279 Science in Everyday Life 3(2-2-5)

The role of science and technology with concentration on both biological and physical science and integration of earth science in everyday life, including organisms and environments, chemicals, energy and electricity, telecommunications, meteorology, earth, space and the new frontier of science and technology. 001281 Sports and Exercises 1(0-2-1) Playing sports, exercises for improvement of physical fitness, and physical fitness test. 900301 Bahasa I 3(2-2-5)

Introduction to basic Bahasa sentence structures, vocabulary, and Bahasa-speaking culture. Emphasis on development of communicative competence in speaking, listening, reading, and writing. 900302 Bahasa II 3(2-2-5) Further study on basic Bahasa sentence structures, vocabulary, and Indonesian and Malaysian-speaking cultures. Emphasis on developing the four language skills, accuracy and fluency in language use. 900303 Bahasa III 3(2-2-5) Development of the four language skills with the emphasis on accuracy in speech, writing, and diction; advanced grammar; presentation and discussions based on selected readings/topics on culture and civilization of Bahasa speaking countries. 900304 ภาษาบาฮาซา 4 3(2-2-5) Bahasa IV

Continuation of Bahasa III focusing on grammatical and structural knowledge. Emphasising conversational practice, oral comprehension, and writing. Student presentations and classroom discussions based on culture and civilization readings/topics. 900305 ภาษาบาฮาซา 5 3(2-2-5) Bahasa V Development of conversational skills, idioms and expressions used in business communication> Practice speaking on topics, such as the introduction and description of the company and its products, telephoning, business presentations, travel arrangements and transactions. Reading and discussing business news, business articles, and excerpts from business oriented texts. Emphasis on vocabulary development and comprehension of the reading material and communicating what is read to other people through oral and written communication. 900311 ภาษาเกาหลี 1 3(2-2-5) Korean I Overview of the Korean language and culture, with a focus on elementary phonetics and the principles of pronunciation, writing Korean characters will be introduced. Basic conversation, sentence patterns, and useful vocabularies needed in daily life will be taught. 900312 ภาษาเกาหลี 2 3(2-2-5) Korean II

Develop students’ proficiency in listening, speaking, reading, and writing with the emphasis on fundamental sentence structure, comprehension and oral expression. 900313 ภาษาเกาหลี 3 3(2-2-5)

Korean III Focus on complex grammatical structural. Develop and enhance students’

reading ability through a variety of written material; emphasise reading, writing and conversation skills 900314 ภาษาเกาหลี 4 3(2-2-5)

Korean IV Ongoing study of the four language skills with an emphasis on complex grammatical structure and vocabulary development, together with advanced reading and writing for use in daily life. 900315 ภาษาเกาหลี 5 3(2-2-5)

Korean V Advanced study to enhance spoken commands, develop reading

comprehension, and improving the ability to write business related information. 900321 ภาษาจีน 1 3(2-2-5) Chinese I Studying the sound system and writing Chinese characters; studying simple useful conversations such as greeting, introducing yourself and counting. Study basic sentence structures. 900322 ภาษาจีน 2 3(2-2-5) Chinese II

Developing conversation emphasising communication required to discuss topics related to daily life by using fundamental sentence structures. Introduction to reading and writing. 900323 ภาษาจีน 3 3(2-2-5)

Chinese III Developing and improving the four language skills, practice more complex

grammatical structures and necessary expressions required where Chinese is needed in daily life.

900324 ภาษาจีน 4 3(2-2-5) Chinese IV Studying idioms commonly used in daily life. Continue integrated study of the

four language skills with more complex grammatical structures and an emphasis on vocabulary development and comprehension for daily life.

900325 ภาษาจีน 5 3(2-2-5) Chinese V

Developing conversational skills, idioms and expressions used in business communication. Study business related vocabulary, dialogue and grammar using business situations and context. Develop more practical skills and broaden the knowledge of Chinese culture which is related to business. 900331 ภาษาญี่ปุ่น 1 3(2-2-5) Japanese I An introductory study with a pragmatic contextual approach, Japanese letters, an introduction to Hiragana and Katakana. Learning of useful conversation, such as greeting words, introduce oneself, and simple daily conversation including numbers. 900332 ภาษาญี่ปุ่น 2 3(2-2-5) Japanese II A continuation of reading and writing Hiragana and Katakana. Learning basic patterns and structures to be capable of asking and answering topics related to daily lives, Oral and aural development, conversational skills, and an introduction to reading and writing Chinese characters. 900333 ภาษาญี่ปุ่น 3 3(2-2-5) Japanese III Complex grammar, verb conjugation, vocabulary and additional Chinese characters. 900334 ภาษาญี่ปุ่น 4 3(2-2-5) Japanese IV

Further studying and expanding Japanese III, increasing language use, understanding expressions and idioms for daily life communication. An introduction to business language via Chiness character.

900335 ภาษาญี่ปุ่น 5 3(2-2-5) Japanese V

The development of business-related vocabulary, dialogue, and grammar by using business situations and contexts, acquireing to computer literacy such as typing and sending e-mail in Japanese, a study of Japanese culture to broaden the overall knowledge of Japan.

900351 ภาษาฝรั่งเศส 1 3(2-2-5)

French I Introduction to basic structures and pronunciation with emphasis on the four

language skills: listening, speaking, reading, and writing. 900352 ภาษาฝรั่งเศส 2 3(2-2-5)

French II Further work on basic structures and pronunciation and development of the four language skills: listening, speaking, reading, and writing. Emphasis on more complex grammatical structures and conversational skills in everyday communication. 900353 ภาษาฝรั่งเศส 3 3(2-2-5) French III

Further studying of basic grammatical structures, with readings, conversation, and composition. Emphasis on discussions and expression of ideas on selected topics, and readings and writing of short passages.

900354 ภาษาฝรั่งเศส 4 3(2-2-5)

French IV Further developing of reading and writing skills, readings of short passages on topics related to French culture. Emphasis on oral presentation and written assignments, and summary writing.

900355 ภาษาฝรั่งเศส 5 3(2-2-5) French V Development of conversational skills and idioms and expressions used in

business communication, practice speaking on topics such as introduction, description of a company and its products, telephoning, business presentations, travel arrangements and transactions. Read and discuss business news, business articles, and excerpts from business

texts. Emphasis on vocabulary development and comprehension of text, and an ability to communicate what is read to other people correctly through oral and written communication.

900371 ภาษาเยอรมัน 1 3(2-2-5) German I Introduction to basic German sentence structures, vocabulary, and German- speaking cultures. Emphasis on development of communicative competence in speaking, listening, reading, and writing.

900372 ภาษาเยอรมัน 2 3(2-2-5)

German II Further work on basic German sentence structures, vocabulary, and German- speaking cultures. Emphasis on development of the four language skills and accuracy and fluency in language use. 900373 ภาษาเยอรมัน 3 3(2-2-5) German III

Development of the four language skills with emphasis on accuracy in both speech, writing, and diction; advanced grammar; presentation and discussions based on selected readings/topics on culture and civilization of German speaking countries. 900374 ภาษาเยอรมัน 4 3(2-2-5) German IV Focusing on the grammatical structure of the language with an emphasis on conversation practice, oral comprehension, and writing, student presentations and classroom discussions based on culture and day to day topics. 900375 ภาษาเยอรมัน 5 3(2-2-5) German V Development of conversational skills and idioms and expressions used in business communication, practice speaking on topics such as introduction, description of

the company and its products, telephoning, business presentations, travel arrangements and transactions. Read business news, business articles, and excerpts from business oriented texts. Emphasis on vocabulary development and comprehension of written text, and the communication of what is read to other people through oral and written presentation. 900391 ภาษาไทย 1 3(2-2-5) Thai I An introduction to Thai phonology, understanding tonal sounds and practice the pronunciation of troublesome sounds. Review basic everyday conversations with an emphasis on vocabulary building and basic sentence patterns. 900392 ภาษาไทย 2 3(2-2-5) Thai II Continue pronunciation practice, vocabulary building and the development of longer conversations. Introduce the Thai writing system. Practice reading simple language and writing selected language useful in daily life, the composition of personal information. 900393 ภาษาไทย 3 3(2-2-5) Thai III A study of additional Thai vocabulary for formal settings with longer conversations on various topics, practicing extended reading with follow-up writing of questions and answers. 900394 ภาษาไทย 4 3(2-2-5) Thai IV An introduction to the academic language and vocabulary from various fields of employment and business, a study of familiarization and the use of Thai “Royal language”. Practicing reading from newspapers and selected academic passages, an introduction to academic writing; how to structure an introduction, paragraphs, content, and summary, with an emphasis on linking methods. 900395 ภาษาไทย 5 3(2-2-5)

Thai V Prepare and deliver oral classroom presentations on selected topics. Writing reports, letters, and memos, language for use in businesses, advertisements, and the mass

902232 การสรรหาและการคัดเลือกพนักงาน 3(2-2-5) Staffing: Recruitment and Selection Studying HR’s role in staffing management; recruitment including tracking applicants via HR information systems, reference checking, negligent hiring and recruiting for diversity; selection, such as regulatory and compliance matters, calculating adverse impact, calculating staffing metrics and yield ratios and organization entry, socialization and onboarding; recruitment practices, such as human rights in recruitment and selection, job analysis and performance; selection practices, such as screening and testing, interviewing, legal issues in selection and making selection decision.

902233 การบริหารผลการปฏิบัติงาน 3(2-2-5)

Performance Management

Studying the importance of an effective performance management system in helping organizations define and achieve short and long term goals, the concept that performance management as ongoing process of planning, facilitating, assessing, and improving individual and organizational performance, emphasis on the importance of measuring the effectiveness of human resource activities in order to enhance individual and organizational performance.

902241 การสื่อสารในองค์กร 3(2-2-5)

Organizational Communications An analysis of organizational communication theories and methods and a

study of organizational culture and communication patterns. Includes practice in the analysis of organizational communication problems and an introduction to interventions and methods of communication training.

902244 จริยธรรมและความรับผิดชอบต่อสังคมขององค์กรปัจจุบัน 3(2-2-5) Ethics and CSR in Contemporary Organizations

An analysis and examination of significant contemporary ethical issues and challenges existing throughout the professional business arena. Emphasis will be placed upon the manager’s social and environmental responsibilities to a wide variety of stakeholders, including employees, customers and the public. Ethical dilemmas and decision-making frameworks and approaches at the personal, organizational and societal levels will be explored. Student engagement in real-world applications and issues are a critical portion of the course.

902331 การบริหารค่าตอบแทนและสวัสดิการ 3(2-2-5)

Compensation and Benefits

Studying the management of compensation, including creating and communicating a compensation philosophy: domestic vs. global, base pay system and levels, role of job analysis/job design in compensation decisions and calculating pay increases; market-based strategies such as lead, lag or match market rate and analyzing and interpreting salary survey data; managing employee benefits, such as statutory vs. voluntary benefits, paid time off, retirement plans and health and wellness benefits; and managing employee benefits.

902337 ประเด็นส าคัญทางการจัดการทรัพยากรมนุษย์ 3(2-2-5)

Current Trends and Issues in Human Resource Management

Studying the key contemporary issues in the study and practice of managing human resources, including overview of the HRM debate to date and key controversies in HRM research, prominent debates in HRM, flexible working, trust in HRM and managing well-being; the changing nature of contemporary workplaces and the management of work-life balance, the challenges of managing human resources and the state of contemporary HRM research.

902338 การจัดการโครงการส าหรับการจัดการทรัพยากรมนุษย์ 3(2-2-5) Project Management for Human Resource Management

Studying the principles and techniques of effective project management in HRM; managerial, organizational and behavioral concepts together with effective tools,

techniques and software for planning, communicating and coordination control of projects.

902351 การบริหารทรัพยากรมนุษย์เชิงกลยุทธ์ 3(2-2-5)

Strategic Human Resource Management Strategic Human Resource Management (SHRM) explores the relationship between the management of people and pursuit of an organization’s strategic goals and objectives. Specific topics covered include human resource planning and strategy, job analysis and job design, equipment and selection, performance appraisal and performance-related pay, learning and career management, employment relations, diversity management and international human resource management.

902352 ตัวช้ีวัดด้านการบริหารทรัพยากรมนุษย์ 3(2-2-5)

Human Resource Metrics

Introduction to the fundamental logic, metrics, analysis, and interpretation for Human Resource analytics. Emphasis on applied methodology rather than statistical issues, rigorous methodology as it pertains to Human Resource metrics will be covered. Strategic management and the balanced score card (BSC) methodologies, as well as survey development, workforce forecasting, and calculating absenteeism and turnover costs will be discussed. By the conclusion of the course, students should be capable of integrating, analyzing and interpreting data to make more information decisions about managing human resources.

902353 การเจรจาต่อรองและบริหารความขัดแย้ง 3(2-2-5)

Negotiation and Conflict Management

Studying the nature of conflict and how it is resolved from a variety of theoretical and applied perspectives. Students will be able to describe and apply a range of conflict resolution methods, including mediation, negotiation, and advocacy. The course is very practically oriented with a large workshop component interwoven with the lectures and audio-visual presentations. Students develop conflict resolution skills particularly through group-based formal negotiations within the general context of business organizations and the specific context of employment relations law and practice. Adopting a problem based learning approach; the course emphasizes the importance of student’s communication skills as an essential attribute in effective conflict resolution.

902354 การเปลี่ยนแปลงและพัฒนาองค์กร 3(2-2-5)

Organization Change and Development

Studying the problems and environmental changes affecting the organization, including techniques and strategies in change managements from individual level to organizational level in order to ensure that the organization will be able to resist to organization change.

902356 การบริหารการฝึกอบรมและพัฒนาทรัพยากรมนุษย์ในศตวรรษที่ 21 3(2-2-5)

Training and Development in the 21st century

Studying the talent management/talent development, lifelong learning skills, and 21st-century skills. Topics include introduction to human resource development, observing and assessing HRD needs, planning, designing HRD activities, reviewing and evaluating HRD, organizational HRD strategies, HRD providers and partners, E-learning, HRD and theory, policy-making and HRD, strategic HRD, and the future of HRD.

902361 จิตวิทยาการจัดการ 3(2-2-5) Managerial Psychology

Studying the fundamental concepts of psychology and management of human behavior in an organization, including psychological factors and their effect on human working behavior such as attitude, communication, social influences and motivation,

including the way to change the human behavior in organization in order to increase the effectiveness of working.

902371 ระเบียบวิธีวิจัยด้านการจัดการทรัพยากรมนุษย์ 3(2-2-5)

Research Methodology in Human Resource Management Studying the concept, knowledge and skill in both qualitative and quantitative research methodology in human resource management, reviewing and comparing the different paradigms of human resource management. 902372 กฎหมายแรงงานและอุตสาหกรรมสัมพันธ์ 3(2-2-5) Employment Laws and Industrial Relations Studying the multi-disciplinary employer/employee relations and their role in the workplace. Topics include employer and employee rights and responsibilities, benefits and equity issues in employment relationships, applicable labor legislation both in public and private sectors; labor unions and federations; collective bargaining; terms and conditions of employments; social welfare; and dispute resolution. Emphasize important labor legislation such as The Labor Protection Act, The Labor Relations Act, The State Enterprise Labor Relations Act, and the Social Security Law. 902431 การบริหารความหลากหลายของแรงงาน 3(2-2-5) Managing Workforce Diversity

Studying about workplace diversity issues and about responses to those issues, self-awareness about our own responses to diversity and differences, skill at diagnosing and responding to diversity-related dilemmas in the workplace and elsewhere, skill at being a constructively critical observer and consumer of others' efforts to diagnose and respond to diversity issues and insight into how an organization can manage differences effectively and draw on its diversity as a valuable resource.

902432 การสัมมนาการจัดการทรัพยากรมนุษย์ 3(2-2-5) Seminar in Human Resource Management

Preparing Human Resource students holistically; including professional grooming and appearance in the workplace, effective presentation skills using technology, human resources and employee’s rules of etiquettes, and business etiquettes for HR emphasizing the application of the 21st century workplace skills.

902434 การวางแผนเพื่อวัยเกษียน 3(2-2-5) Retirement Planning

Importance, scope and planning process of preparing personal financial statements, health management, risk management and personal security assurance, and planning for retirement.

902436 การจัดการความรู้ด้านส่งเสริมและพัฒนาทรัพยากรมนุษย์ 3(2-2-5)

Knowledge Management for Human Resource Development

Studying the definition and principle of knowledge management, formats of information management, structure, strategies, tools and technologies for management and development of human resource, knowledge base and information system of knowledge management in human resource.

902439 การจัดการทรัพยากรมนุษย์ระหว่างประเทศ 3(2-2-5)

International Human Resource Management

Studying the international human resource management; staffing, human resource development ,compensation , labor relations including organization structure culture and working environment.

902443 การวางแผนด้านการปฏิบัติงานและการบริหารจัดการคนเก่ง 3(2-2-5)

Workforce Planning and Talent Management Studying strategic workforce planning and all of its elements, the value that

strategic workforce planning provides to organizations, design and apply a strategic workforce planning and talent management process appropriate to the context of organizations, and articulate the different skills sets needed for effective strategic workforce planning.

902445 ระบบสารสนเทศเพื่อการจัดการ 3(2-2-5)

Management Information System

Studying types, characteristics and characteristics forms of management information system, tools and techniques of system analysis, implementation of information system for managerial decision, the development of management information system.

902456 การฝึกสอนและการให้ค าปรึกษา 3(2-2-5)

Coaching and Counseling

Studying the principles and techniques of coaching and counseling subordinates and employees in the organizations for better performance, complaint handling, conflict management, methods and measures of effective human resource coaching and counseling processes.

902482 การฝึกอบรม 1(0-2-1)

Professional Training

Apprenticeship in organizations or companies both the government or private sector relating to human resource management for not less than 8 weeks with completing students’ summary report after training.

902483 การฝึกอบรมหรือฝึกงานในต่างประเทศ 6 หน่วยกิต International Academic or Professional Training 6 Credits Professional training or practical training abroad subject to approval of the university.

902484 สหกิจศึกษา 6 หน่วยกิต

Cooperative Education 6 Credits

Professional work experience in the area related to the students’ field of study with the government or private sector management for not less than 16 weeks with completing students’ summary report after training.

902485 วิทยานิพนธ์ระดับปริญญาตรี 1 3 หน่วยกิต

Undergraduate Thesis I 3 Credits

A writing study of background and signification of the research problem, reseach objective, hypothesis. A linkage between other compositions in conducting the reseach. A presentation of research proposal in included, under supervision of an advisor.

902486 วิทยานิพนธ์ระดับปริญญาตรี 2 3 หน่วยกิต

Undergraduate Thesis II 3 Credits

Data analysis and systhesis, data interpretation, research conclusion, research report writing, manuscript and presentation in various types, under supervision of an advisor.

909101 การจัดการธุรกิจระหว่างประเทศ 3(2-2-5) International Business Management

Fundamentals of international business management, ethics in international business, international business management process, and international business strategies.

909102 การตลาดเบื้องต้น 3(2-2-5)

Principles of Marketing Studying an overall view of the marketing function, the role of marketing in

society and its application within organizations. Topics include marketing value, understanding customer's value needs, creating value; communicating value, and delivering value. Upon completion, students should be able to apply marketing principles in organizational decision-making.

909103 เทคโนโลยีสารสนเทศและนวัตกรรมเพื่อธุรกิจ 3(2-2-5) Information Technology and Innovation for Business

Applications of information technology and innovation in business. Usage of of computer software and tools for using in promotional materials and business activities according to assignments and projects.

909204 หลักการเศรษฐศาสตร ์ 3(2-2-5) Principles of Economics Fundamental economic concepts including analysis of factors underlying demand and supply; price determination; market mechanism in various types of markets; efficient utilization of resources; national income and major components; and role of government, money, external factors in income determination. 909205 การบริหารจัดการทรัพยากรมนุษย์ 3(2-2-5)

Human Resource Management

Organizational context of human resources, including HR objectives and HR’s role in the organization, trends and ethical issues in HR management; legislation affecting HR; overview of the staffing management function, training and development, employee relations and workplace health, safety and security; overview of labor relations and unionized work environments; managing total rewards including compensation, benefits and job analysis and job design; HR planning and strategic HR.

909206 หลักการบัญช ี 3(2-2-5)

Principles of Accounting Concepts, nature and principles of accounting, effectiveness of accounting

information, the balance sheet, income and cash-statement, cash control and voucher system, and accounting cycle and accounting model.

909207 หลักการทางการเงิน 3(2-2-5)

Principles of Finance Concepts and principles of finance, analysis of financial statements, financial

analysis techniques applied to management planning, control and decision-making, including cost and budgetary procedures.

909208 ความรู้เบื้องต้นทางกฎหมายธุรกิจ 3(2-2-5) Business Law and Ethics

Meaning, categories and hierarchy of law, the operation and interpretation in private affairs, free trade promotion and consumer protection policies, and the relationships between law and business 909261 การสื่อสารระหว่างวัฒนธรรมเบื้องต้น 3(2-2-5)

Introduction to Intercultural Communication Study meanings and elements of culture, cultural values and perception in different contexts, and influence of culture on communication processes and interpretation of a communication act. Understanding of communication processes in different cultures and contexts and to be aware of their own culture and other cultures, enhancing, and inter-cultural communication competence and skills. 909309 ภาวะผู้น าและพฤติกรรมองค์กร 3(2-2-5) Leadership and Organizational Behavior Studying the individual, group and organizational dynamics; equity, ethics and fairness in the workplace; productive work environments; theories and strategies for developing an organizational behavior model; leadership, motivation and individual behavior; decision-making and problem-solving; managing diverse groups and work teams, leadership and communication styles, internal consulting, role of power and influence in human resources, organizational development, and workplace culture and trust building.

3.2 Names, Positions and Degrees of the Lecturers in Charge of the Curriculum

No.

First Name and Last Name Academic Position

Qualification

Academic Degree Institution country Year of

Graduation

Teaching Load (Number of

Hours/Week/Academic Year)

At Present When the Curriculum Is in Use

1 Dr. Liou - Yuan Li

lecturer Ph.D. Human Resource Development Burapha University Thailand 2561

14 14 M.S. Asia-Pacific Studies Nanhua University Taiwan 2551 B.A. Foreign Language Fooyin University Taiwan 2548

2 MissJaturaporn Juntarangsu

lecturer M.A. Human Resource Management Giffith University Australia 2547 12 10

B.A. English Chiang Mai University Thailand 2539 3 MR. Pongsira

Kongthaewtong lecturer M.S. International Human Resource

Management Coventry University United

Kingdom 2560

12 10 B.Pol.Sc Political Science Naresuan University Thailand Thailand

4 Mr. Lorenzo Garin Jr lecturer M.A. Public Management Naval State University Philippines 2552 14 14

BSEd English Naval State University Philippines 2546 5 Dr. Eugenia A. Boa lecturer กศ.ด. หลักสตูรและการสอน Naresuan University Thailand 2558

14 14

M.Ed. Educational Administration Rizal College of Taal Philippines 2553

BL. Laws San Sebastain Philippines 2547 B.Sci. Business Management San Sebastain Philippines 2539

B.A. Political Science University of Batags Philippines 2539

4. Components Related to Field Training Experience (International Academic or Professional Training or Cooperative Education) (If any) The Bachelor of Business Administration in Human Resource Management (International Program) requires the students to enroll in International Academic or Professonal Training or Cooperative Education in Semester 2 of Year 4. 4.1 Standard Learning Outcomes for Field Training Experience The students are expected to exhibit the following learning outcomes in their field training experience: 4.1.1 Demonstration of discipline, punctuality, honestry, respect for organizational code of conduct for Human Resource Management officers, rules and regulations, and ability to adjust to the workplace 4.1.2 Knowledge and understanding of principles/theories that are applicable to the practical operations in the workplace 4.1.3 Ability to search for and identify information and its credibility and to apply and integrate the knowledge learned in class appropriately in real-life practices in Human Resource Management and in related fields. 4.1.4 Good human relations, self and social responsibility and ability to work well with others 4.1.5 Academic knowledge regarading Human Resource Management and ability to employ information technology appropriately for presentations 4.2 Duration Summer School Break of Year 3, and Semester 2 of Year 4 4.3 Schedule and Timetable During the Summer School Break of Year 3, with a minimum of 8 weeks; and all through Semester 2 of Year 4, with a minimum of 16 weeks of internship 5. Requirements for Undergraduate Thesis (If any) 5.1 Brief Description The Bachelor of Business Administration in Human Resource Management (International Program) requires the students to enroll in the Undergraduate Thesis courses in Semester 2 of Year 3 and in Semester 1 of Year 4. These courses aim to enhance the students’ research experience in the field of Human Resource Management or in related fields, as stated in the course descriptions of 902485 Undergraduate Thesis 1 and 902486 Undergraduate Thesis 2.

5.2 Standard of Learning Outcomes Understanding of the research process; responsibility for assigned tasks; good human relations and ability to work well with others; ability to apply the Human Resource Management process to solve problems and to apply the knowledge in professional practices related to Human Resource Management; knowledge of technology and ability to use technology appropriately for the presentation and promotion of research studies 5.3 Duration Semester 2 of Year 3, and Semester 1 of Year 4 5.4 Number of Credits Undergraduate Thesis 1 3 credits Undergraduate Thesis 2 3 credits 5.5 Preparation 1. The Academic Affairs Unit informs the lecturers and students of the Undergraduate Thesis timeline and process. 2. The Academic Committee holds a meeting with program representatives to make arrangements for the Undergraduate Thesis courses. 3. The program representatives survey and collect the Undergraduate Thesis topics proposed by the students. 4. Undergraduate Thesis advisors are appointed. 5. The advisors design the scope and research timeline for each student. 6. The students’ progress is tracked in order to: 6.1 Gain details of the works from Undergraduate Thesis advisors. 6.2 Gain information regarding the problems on both the students’ and the advisors’ sides. 6.3 Provide advice and coordination as well as solutions to the problems with assistance from the advisors. 7. The Undergraduate Thesis studies are presented by the students and evaluated by a committee. 8. The students submit hardcopies of their Undergraduate Thesis studies at the end of the course. 5.6 Evaluation Procedure

5.6.1 Evaluate the progress according to the timeline (10 %). The evaluation is done by the Undergraduate Thesis advisor. 5.6.2 Evaluate the Undergraduate Thesis presentation (30 %). The evaluation is done by a committee comprising at least 3 lecturers. 5.6.3 Evaluate the quality of the Undergraduate Thesis according to the standard criteria set by the advisor (60 %). 5.6.4 Evaluate the overall performance from the total score of 100 % and grade the Undergraduate Thesis according to the standard of the program and the assessment system of the university.

Section 4 Program-Level Learning Outcomes, Teaching Strategies and Evaluation Strategies

1. Development of Students’ Special Characteristics

Special Characteristics Strategies/Activities

Courage, industry, patience, honesty, selflessness and gratitude

Integrate additional contents and activities in the footsteps of King Naresuan the Great in order to promote the qualities of courage, industry, patience, honesty, selflessness and gratitude in the students.

Knowledge and skills in Human Resource Management and organizational management

- Provide workshops for personnel and organization management - Provide lectures by experienced guest lecturers from external organizations. - Organize field trips to enhance the students’ knowledge in Human Resource Management

2. Development of Each Domain of the Learning Outcomes (For Specialization Courses) 2.1 Morality and Ethics

Learning Outcomes for Morality and

Ethics

Teaching Strategies for the Development of the Learning

Outcomes for Morality and Ethics

Evaluation Strategies for the Learning Outcomes for Morality

and Ethics Self-, professional and social responsibility

Set class attendance and punctuality as part of the organizational culture.

Evaluate the punctuality of class attendance, assignment submission and course activity participation.

Honesty to self and society

Prohibit cheating in exams and plagiarism in assignments.

Evaluate the results of exams and assignments conducted with honesty.

Conscience and awareness of

Observe the code of conduct for personnel working in Human

Evaluate the performance in courses with lab (practice) hours

professional code of conduct

Resource Manafement and for researchers.

and evaluate the researcher’s code of conduct in Undergraduate Thesis courses.

Discipline and respect for rules and regulations of organization and society, punctuality and public consciousness

Observe the organization’s rules and regulations such as those related to students’ dress code, work punctuality and leave of absence during the professional internship.

Evaluate the performance of professional internship from lecturers’ reports of students who violate the rules and regulations of workplaces and from reports of their work supervisors.

2.2 Knowledge

Learning Outcomes for Knowledge

Teaching Strategies for the Development of the Learning

Outcomes for Knowledge

Evaluation Strategies for the Learning Outcomes for

Knowledge Knowledge, skills and understanding of key principles/theories in the field of study

Emphasize the instruction of key knowledge in the field of Human Resource Management that includes both basic knowledge and its applications.

Evaluate various forms of learning results in all courses.

Awareness of the importance of knowledge and ability to keep pace with the progress and changes in knowledge

Invite guest lecturers from both public and private sectors to impart new knowledge on human capital and introduce new research studies developed by the course lecturers.

Evaluate from tests, group discussions and reports.

Ability to apply the knowledge in professional services

Employ various forms of instructions; for example, discussion of case studies, field trips to workplaces, professional internship and Undergraduate Thesis, in order to enable the students to

- Evaluate the discussions of case studies. - Evaluate the students by their workplace supervisors. - Evaluate the students’ undergraduate theses.

apply their knowledge in work related to personnel and organization management.

Analytical skills that enable the ability to connect theories in various contexts

Employ the forms of instruction that promote the students’ analytical thinking and make use of case studies based on theories and current affairs.

Evaluate the students’ participaroty skills from learning activities in all courses, especially in case studies.

2.3 Cognitive Skills

Learning Outcomes for Cognitive Skills

Teaching Strategies for the Development of the

Learning Outcomes for Cognitive Skills

Evaluation Strategies for the Learning Outcomes

for Cognitive Skills

Ability to identify sources to search for facts and information regarding the origin of a problem

Assign the students to practice finding/searching for information from credible sources.

Evaluate the students’ works in various forms such as presentation of case studies and research studies.

Ability to assess the credibility of sources of information

Give examples of and suggest credible sources in various formats such as national and international databases.

Evaluate the students’ decision and choice regarding information sources.

Ability to collect information to study, analyze and extract the “Essence of Problem Necessities”

Give examples of case studies for the students to analyze and extract the “Essence of Problem Necessities”

Evaluate the students’ ability to analyze and extract the “Essence of Problem Necessities”

Ability to apply knowledge to analyze, synthesize and solve problems creatively and systematically

Assign topics of case studies and promote practical training in professional internship and

Evaluate the students’ presentations of case studies, internships and undergraduate theses.

Undergraduate Thesis to encourage the students to make use of basic knowledge to solve problems creatively and systematically.

2.4 Interpersonal Relation Skills and Responsibility

Learning Outcomes for Interpersonal Relation

Skills and Responsibility

Teaching Strategies for the Development of

the Learning Outcomes for Interpersonal

Relation Skills and Responsibility

Evaluation Strategies for the Learning Outcomes

for Interpersonal Relation Skills and Responsibility

Leadership and ability to work as a team

Give group assignments. Evaluate the results of teamwork and the skills of leadership according to the learning context.

Good human relations and open-mindedness

Emphasize pedagogical approaches that promote student-teacher interactions and teamwork.

Evaluate the students’ human relations, open-mindedness from group discussions according to the learning context.

Self- and social responsibility

Integrate assignments and social activities in class lessons.

Evaluate the students’ assignments.

Ability to employ group work to solve problems creatively and effectively

Encourage participation in group activities.

Evaluate the results of using group work to solve problems.

Ability to adjust appropriately to situations, organizations or societies of different cultures

Assign group works in various courses including professional internship and Undergraduate Thesis.

Evaluate the students’ group assignments, professional internships and undergraduate theses.

2.5 Numerical Analysis, Communication and Information Technology Skills Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills

Teaching Strategies for the Development of the Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills

Evaluation Strategies for the Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills

Ability to use mathematical and statistical knowledge to analyze, interpret and present data appropriately

Emphasize pedagogical approaches that enable the students to think and to compute numerical data from the thesis data collection in programs related to personnel and organizational management.

Evaluate the students’ ability to use mathematical and statistical knowledge to analyze, interpret and present data appropriately.

Ability to use information technology to search, collect, process, interpret and present relevant data appropriately

Assign tasks that require the students to use information technology to search, collect, process, interpret and present relevant data appropriately.

Evaluate the students’ ability to use information technology to search, collect, process, interpret and present relevant data appropriately.

Ability to communicate by means of speaking, listening and writing and to choose the format of communication appropriately

Assign the students to give oral presentations in class using various forms of media and technology and encourage the question-and-answer session so that the students can practice their communication skills of speaking, listening and writing as well as the skills

Evalauate the students’ ability to communicate by speaking, listening, writing and selecting appropriate means of communication.

related to selecting appropriate formats of communication.

2. Development of Each Domain of the Learning Outcomes 2.1 Development of Each Domain of the Learning Outcomes for General Education Courses (2017 Revised Courses) 2.1.1 Morality and Ethics 2.1.1.1 Learning Outcomes for Morality and Ethics 2.1.1.1.1 Punctuality and public mind 2.1.1.2 Teaching Strategies for the Development of the Learning Outcomes for Morality and Ethics 2.1.1.2.1 Integrate moral and ethical concepts as well as responsibility and success-oriented expression in the lessons focusing on punctuality of class attendance and assignment submission and prohibition of cheating and plagiarism. 2.1.1.2.2 Analyze moral and ethical issues or case studies of model individuals who live moral and ethical lives. 2.1.1.2.3 Organize teaching and learning activities, academic/professional activities and projects that employ moral and ethical concepts and methods. 2.1.1.3 Evaluation Strategies for the Learning Outcomes for Morality and Ethics 2.1.1.3.1 Set evaluation methods to score moral and ethical behaviors in each activity such as punctuality of class attendance and assignment submission, prohibition of cheating and plagiarism, and courage to express opinions related to case studies. 2.1.1.3.2 Set evaluation methods for the participation in academic and professional activities or the effectiveness of the participation in public works. 2.1.2 Knowledge 2.1.2.1 Learning Outcomes for Knowledge

2.1.2.1.1 Knowledge and skills of speaking, listening, reading and writing in Thai and English languages, ability to use information technology for communication and computer technology, and aesthetic taste for art and music and ability to apply the knowledge and skills for daily life 2.1.2.1.2 Qualities of being be well-rounded in humanities, social sciences and science, awareness of changes of global situations, care for the Earth, nature and environment, and ability to survive future changes and adapt to the Thai, ASEAN and global society 2.1.2.1.3 Knowledge for the development of life skills, self-care, and a happy life based on the concept of Sufficiency Economy 2.1.2.2 Teaching Strategies for the Development of the Learning Outcomes for Knowledge 2.1.2.2.1 Lecture, question-answer, demonstration and laboratory practice

2.1.2.2.2 Problem-based Learning 2.1.2.2.3 Experiment-based Learning 2.1.2.2.4 Project-based Learning 2.1.2.2.5 Work-integrated Learning 2.1.2.2.6 Field Trips 2.1.2.2.7 Team Teaching 2.1.2.2.8 Community-based Learning 2.1.2.2.9 Research-based Learning 2.1.2.2.10 Professional Training / Cooperative Education

2.1.2.3 Evaluation Strategies for the Learning Outcomes for Knowledge 2.1.2.3.1 Evaluate students’ knowledge and skills using written exams, practice exams, oral exams and observation of learning behavior. 2.1.2.3.2 Evaluate students’ learning attitudes using questionnaire or self-report. 2.1.2.3.3 Evaluate students’ assignments. 2.1.2.3.4 Evaluate students’s knowledge by workplaces. 2.1.2.3.5 Evaluate students’s knowledge using aptitude tests.

2.1.3 Cognitive Skills 2.1.3.1 Learning Outcomes for Cognitive Skills

2.1.3.1.1 Analyze and synthesize knowledge in humanities, social sciences and science to keep pace with changes of global situations; and care

for the Earth, nature and environment in order to survive future changes and adapt to the Thai, ASEAN and global societies.

2.1.3.1.2 Demonstrate holistic critical thinking that enables the intellectual connection of humanities, social sciences and science, critical thining,

passion for learning and ability to create innovation. 2.1.3.1.3 Demonstrate the 21st-century characteristics as well as those of good entrepreneurship. 2.1.3.2 Teaching Strategies for the Development of the Learning Outcomes for Cognitive Skills 2.1.3.2.1 Problem-based Learning 2.1.3.2.2 Experiment-based Learning 2.1.3.2.3 Project-based Learning 2.1.3.2.4 Work-integrated Learning 2.1.3.2.5 Field Trips 2.1.3.2.6 Team-based Learning 2.1.3.2.7 Activity-based Learning

2.1.3.3 Evaluation Strategies for the Learning Outcomes for Cognitive Skills

2.1.3.3.1 Evaluate students’ knowledge and skills using written exams, practice exams and oral exams 2.1.3.3.2 Evaluate students’ teamwork and observe their learning behavior. 2.1.3.3.3 Evaluate students’ assignments. 2.1.3.3.4 Evaluate students’ ability for critical thinking and problem-solving. 2.1.3.3.5 Evaluate students’s knowledge using aptitude tests. 2.1.4 Interpersonal Relation Skills and Responsibility 2.1.4.1 Learning Outcomes for Interpersonal Relation Skills and Responsibility

2.1.4.1.1 Ability to work as a team, leadership and good human relations 2.1.4.1.2 Ability to adapt to different cultures in different societies 2.1.4.2 Teaching Strategies for the Development of the Learning Outcomes for Interpersonal Relation Skills and Responsibility 2.1.4.2.1 Co-operative and Collaborative Learning by promoting responsibility for self-directed learning and for group members’ learning 2.1.4.2.2 Investigative and Life Long Learning 2.1.4.2.3 Team-based Learning 2.1.4.2.4 Integrated Learning Approach 2.1.4.3 Evaluation Strategies for the Learning Outcomes for Interpersonal Relation Skills and Responsibility 2.1.4.3.1 Evaluate students’ participation in teaching and learning activities. 2.1.4.3.2 Evaluate students’ assignments and encourage peer evaluation of group members’ work behavior. 2.1.4.3.3 Evaluate students’ attitudes towards life and behavioral adaptability using questionnaire and self-evaluation form. 2.1.5 Numerical Analysis, Communication and Information Technology Skills 2.1.5.1 Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills 2.1.5.1.1 Use information technology for data collection, processing and presentation correctly and wisely. 2.1.5.1.2 Demonstrate the ability to communicate, analyze, synthesize and summarize contents effectively. 2.1.5.2 Teaching Strategies for the Development of the Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills 2.1.5.2.1 Lecture, question-answer, demonstration and laboratory practice 2.1.5.2.2 Problem-based Learning 2.1.5.2.3 Experiment-based Learning 2.1.5.2.4 Project-based Learning 2.1.5.2.5 Work-integrated Learning

2.1.5.2.6 Team-based Learning 2.1.5.2.7 Seminar 2.1.5.3 Evaluation Strategies for the Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills 2.1.5.3.1 Evaluate students’ ability to communicate through speaking and writing in their presentations or seminars. 2.1.5.3.2 Evaluate students’ ability in numerical analysis and information technology in their presentations or seminars. 2.2 Development of Each Domain of the Learning Outcomes for Specialization Courses

2.2.1 Morality and Ethics 2.2.1.1 Learning Outcomes for Morality and Ethics

Students must be moral and ethical in order to live happily with others in the society and to contribute to public good. Lecturers need to integrate the following 6 aspects to foster their students’ moral and ethical development together with their intellectual development. The lecturers themselves must also demonstrate these moral and ethical aspects. 2.1.1 Demonstration of honesty, professional ethics and discipline, and respect for institutional and social rules and regulations 2.1.2 Demonstration of the ability to serve as both leaders and followers, to work as a team, to resolve conflicts and to prioritize different issues 2.1.3 Demonstration of positive work attitude, professional morality and ethics and consistent interactions with others 2.1.4 Demonstration of dutifulness, conscientious leadership and membership, and participation in role model development 2.2.1.2 Teaching Strategies for the Development of the Learning Outcomes for Morality and Ethics 2.2.1.2.1 Set class attendance, punctuality and university dress code as part of the organizational culture to instill discipline in students.

2.2.1.2.2 Encourage a sense of duty, leadership and membership to instill responsibility in students.

2.2.1.2.3 Promote honesty by prohibiting cheating in exams and plagiariam in assignments.

2.2.1.2.4 Integrate moral and ethical aspects in all courses. Organize activities that promote morality and ethics; for example, promoting students who have contributed to the public good through their selflessness.

2.2.1.3 Evaluation Strategies for the Learning Outcomes for Morality and Ethics

2.2.1.3.1 Evaluate students’ class punctuality, assignment submission punctuality and participation in activities.

2.2.1.3.2 Evaluate students’ discipline and readiness to take part in extracurricular activities.

2.2.1.3.3 Count the number of times dishonest acts have been conducted during exams.

2.2.1.3.4 Evaluate students’ responsibility for assigned tasks. 2.2.2 Knowledge

2.2.2.1 Learning Outcomes for Knowledge Students must be knowledgeable about tourism industry management. Professional morality, ethics and knowledge are essential to their career and theis contributions to social development. The learning outcomes for knowledge are as follows: 2.2.2.1.1 Knowledge and understanding of key principles and theories in business administration 2.2.2.1.2 Understanding of and interest in the continuous improvement of knowledge and expertise in tourism business management 2.2.2.1.3 Ability to integrate and apply the knowledge in the field of the study to the knowledge in related fields 2.2.2.1.4 Understanding of tourism business operation acquired through the experience of hands-on practices and the instruction of external experts 2.2.2.2 Teaching Strategies for the Development of the Learning Outcomes for Knowledge 2. 2.2.2.1 Employ various pedagogical approaches with emphasis on theretical principles and practical applications in real situations according to the course characteristics and contents.

2.2.2.2.2 Encourage learning from real situations through field trips, specialized lectures given by experts in the field and professional internship.

2.2.2.3 Evaluation Strategies for the Learning Outcomes for Knowledge

Evaluate students’ academic and practical achievements using the following:

2.2.2.3.1 Quizzes 2.2.2.3.2 Midterm and final examinations 2.2.2.3.3 Reports 2.2.2.3.4 Business plans and projects 2.2.2.3.5 Class presentations 2.2.2.3.6 Tourism and hospitality internship 2.2.2.3.6 Coopeartive Education

2.2.3 Cognitive Skills Students must be capable of making self-development and engaging in a profession by themselves after graduation. Therefore the cognitive skills need to be enhanced together with morality, ethics and knowledge in tourism business management. Lecturers must train their students to think logically so that they understand the cause of a problem and can solve it using their own concept. The lessons must not emphasize rote learning. The learning outcomes for cognitive skills are as follows: 2.3.1 Ability to search, interpret and evaluate information to solve problems creatively 2.3.2 Ability to apply the knowledge in the filed of tourism and hospitality management to other related fields 2.3.3 Ability to think critically to derive at creative solutions to problems and to understand the impact of various decisions 2.3.4 Ability to follow up on operations and to make a complete evaluation of operation results 2.2.3.2 Teaching Strategies for the Development of the Learning Outcomes for Cognitive Skills

2.2.3.2.1 Case studies in tourism business management 2.23.2.2 Group discussions, student-student interactions, teacher-student interactions, hands-on practices and teamwork in diverse activities

2.2.3.3 Evaluation Strategies for the Learning Outcomes for Cognitive Skills

2.2.3.3.1 Evaluate students’ class presentations.

2.2.3.3.2 Evaluate students by using tests or interviews. 2.2.3.3.3 Evaluate students’ team-based learning / efficiency of teamwork 2.2. 3.3.4 Evaluate students’ leadership, membership and responsibility.

2.2.3.3.5 Use tests that require students to solve problems, to explain concepts of the solutions and to apply knowledge acquired in class in problem-solving. Avoid multiple-choice questions and questions about definitions.

2.2.4 Interpersonal Relation Skills and Responsibility Students will work in jobs that most likely involve interactions with people

they have never met before from other institutions who will work with them as their superiors or subordinates. The ability to adapt when working with different groups of people is, therefore, essential. Lecturers must integrate these aspects in the lessons or recommend social sciences courses that students can take to attain the following learning outcomes:

2.4.1 Ability to complete assigned tasks efficiently 2.4.2 Good human relations and ability to work well with others and to adjust well to different work contexts and organizational cultures 2.4.3 Ability to assist in and facilitate the problem-solving process in different contexts both as leaders and as team workers 2.4.4 Self and group responsibility and ability to employ a group process to solve problems creatively and efficiently 2.2.4.2 Teaching Strategies for the Development of the Learning Outcomes for Interpersonal Relation Skills and Responsibility Lecturers are encouraged to employ group activities, assignments requiring coordinating with people in other programs and research studies based on interviews with experienced individuals. The learning outcomes for interpersonal relations and responsibility are as follows:

2.2.4.2.1 Ability to work well with others 2.2.4.2.2 Responsibility for assigned tasks 2.2.4.2.3 Ability to adapt well to different situations and

organizational cultures

2.2. 4.2.4 Demonstration of good human relations with colleagues and other people and good leadership and membership according to different learning situations 2.2. 4.3 Evaluation Strategies for the Learning Outcomes for Interpersonal Relation Skills and Responsibility 2.2.4.3.1 Evaluate students’ behaviors and expressions during class presentations of group assignments.

2.2.4.3.2 Observe students’ behaviors in their participation in activities.

2.2.5 Numerical Analysis, Communication and Information Technology Skills

2.2.5.1 Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills 2.5.1 Skills in quantitative analysis and interpretation to make decisions and suggest solutions to problems 2.5.2 Ability to communicate efficiently by means of speaking and writing 2.5.3 Ability to select suitable presentation formats for different types of problems and audiences 2.5.4 Ability to use information technology to communicate and present data efficiently

2.2.5.2 Teaching Strategies for the Development of the Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills

2.2. 5.2.1 Assess students’ proficiency level regarding their language use when communicating with Thais and foreigners using written exams and interviews. 2.2.5.2.2 Provide a computer laborary equipped with tourism, hotel, MICE and airline business software. Promote conferences for incentive travel and MICE industry, etc.

2.2. 5.2.3 Encourage students to practice their presentation skills by presenting their research studies in class.

2.2.5.2.4 Integrate the use of computer network and software or other media in all courses. Require students to solve problems using mathematical and statistical models.

2.2. 5.3 Evaluation Strategies for the Learning Outcomes for Numerical Analysis, Communication and Information Technology Skills 2.2.5.3.1 Evaluate students’ presentation techniques based on theories related to the selection of information technology or related information technology and statistics.

2.2.5.3.2 Require students to solve and analyze problems, to analyze the efficiency of the solutions and to present their problem-solving concepts and results of their analyses in class. Encourage academic criticisms among lectuers and students.

3. Development of Each Domain of the Learning Outcomes for Specialization Courses

Each course in the program responds to certain learning outcomes (as specified in Section 4, Number 2) as either its primary responsibility or its secondary responsibility. Not all courses respond to all learning outcomes. The information can be provided as an appendix.

The learning outcomes are interpreted as follows: 3.1 Morality and Ethics

3.1.1 Discipline, punctuality and self-, professional and social responsibility 3.1.2 Good leadership and membership and ability to work as a team, to

manage conflicts and to prioritize 3.1.3 Respect for others’ rights and opinions and for human value and dignity 3.1.4 Awareness of the value of morality, ethics, selflessness and honesty

3.2 Knowledge 3.2.1 Knowledge and understanding of key principles and theories in the field

of study 3.2.2 Ability to analyze problems, to understand and explain business needs, and to

apply the knowledge in real situations 3.2.3 Ability to keep pace with the progress and evolution in tourism and hospitality industry and to make appropriate applications

3.2.4 Ability to integreate various aspects of knowledge in tourism and hospitality management

3.3 Cognitive Skills

3.3.1 Critical and systematic thinking 3.3.2 Ability to search, interpret and evaluate economic situations to find

creative solutions to problems 3.3.3 Ability to collect, study, analyze and summarize problems and needs 3.3.4 Ability to apply knowledge and skills to solve problems

3.4 Interpersonal Relation Skills and Responsibility 3.4.1 Abiliy to communicate efficiently in Thai and in foreign languages with

diverse groups of people 3.4.2 Ability to assist and facilitate the process of problem-solving both as leaders and as team workers

3.4.3 Responsibility for one’s actions and for group assignments 3.4.4 Ability to initiate solutions to personal and public problems and to

demonstrate appropriate stance both as an individual and as a group 3.5 Numerical Analysis, Communication and Information Technology Skills

3.5.1 Skills in foreign languages including efficient speaking, listening, reading and writing

3.5.2 Ability to communicate appropriately with foreigners according to the given situations and cultures

3.5.3 Ability to use information technology effectively to communicate and present information

3.5.4 Ability to use basic mathematical and statistical techniques to process and interpret data

3. Curriculum Mapping of the Responsibilities for the Learning Outcomes of the Courses in the Curriculum

means major responsibility Ο means minor responsibility

3.1 General education

Learning Outcomes

1. Morality and Ethics

2. Knowledge 3. Cognitive Skills 4. Interpersonal

Skills and Responsibilities

5. Numerical Analysis,

Communication and Information Technology Skills

General education 1.1 2.1 2.2 2.3 3.1 3.2 3.3 4.1 4.2 5.1 5.2 Language 001201 Thai Language Skills 001211 Fundamental English

001212 Developmental English

001213 English for Academic Purposes

Humanities 001221 Information Science for Study

and Research 001222 Language, Society and Culture 001224 Arts in Daily Life 001225 Life Privacy 001226 Ways of Living in the Digital Age

001227 Music Studies in Thai Culture

001228 Happiness with Hobbies 001229 Know Yourself, Understand Others, Meaningful Life

001241 Western Music in Daily Life 001242 Creative Thinking and Innovation

Learning Outcomes

1. Morality

and Ethics

2. Knowledge 3. Cognitive Skills 4. Interpersonal

Skills and Responsibilities

5. Numerical Analysis,

Communication and Information Technology Skills

General education 1.1 2.1 2.2 2.3 3.1 3.2 3.3 4.1 4.2 5.1 5.2

Social Sciences 001231 Philosophy of Life for Sufficient Living

001232 Fundamental Laws for Quality of Life

001233 Thai State and the World Community

001234 Civilization and Local Wisdom

001235 Politics, Economy and Society

001236 Living Management

001237 Life Skills

001238 Media Literacy

001239 Leadership and Compassion

001251 Group Dynamics and Teamwork

001252 Naresuan Studies

001253 Entrepreneurship

Science and Math

Learning Outcomes

1. Morality

and Ethics

2. Knowledge 3. Cognitive Skills 4. Interpersonal

Skills and Responsibilities

5. Numerical Analysis,

Communication and Information Technology Skills

General education 1.1 2.1 2.2 2.3 3.1 3.2 3.3 4.1 4.2 5.1 5.2

001271 Man and the Environment

001272 Introduction to Computer Information Science

001273 Mathematics and Statistics in Everyday Life

001274 Drugs and Chemicals in Daily Life

001275 Food and Life Style

001276 Energy and Technology around Us

001277 Human Behavior

001278 Life and Health

001279 Science in Everyday Life

Physical Education 001281 Sports and Exercises

3.2 Specialization means major responsibility Ο means minor responsibility

Learning Outcomes

1. Morality and Ethics 2. Knowledge 3. Cognitive

Skills

4. Interpersonal Skills and Responsibilities

5. Numerical Analysis,

Communication and Information

Technology Skills

1.1 1.2 1.3 1.4 2.1 2.2 2.3 2.4 3.1 3.2 3.3 3.4 4.1 4.2 4.3 4.4 4.5 5.1 5.2 5.3 900301

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Learning Outcomes

1. Morality and Ethics 2. Knowledge 3. Cognitive

Skills

4. Interpersonal Skills and Responsibilities

5. Numerical Analysis,

Communication and Information

Technology Skills

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Learning Outcomes

1. Morality and Ethics 2. Knowledge 3. Cognitive

Skills

4. Interpersonal Skills and Responsibilities

5. Numerical Analysis,

Communication and Information

Technology Skills

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Learning Outcomes

1. Morality and Ethics 2. Knowledge 3. Cognitive

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5. Numerical Analysis,

Communication and Information

Technology Skills

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1. Morality and Ethics 2. Knowledge 3. Cognitive

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Communication and Information

Technology Skills

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1. Morality and Ethics 2. Knowledge 3. Cognitive

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5. Numerical Analysis,

Communication and Information

Technology Skills

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Learning Outcomes

1. Morality and Ethics 2. Knowledge 3. Cognitive

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4. Interpersonal Skills and Responsibilities

5. Numerical Analysis,

Communication and Information

Technology Skills

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1. Morality and Ethics 2. Knowledge 3. Cognitive

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4. Interpersonal Skills and Responsibilities

5. Numerical Analysis,

Communication and Information

Technology Skills

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Section 5 Student Evaluation Criteria 1. Grading Rules/Guidelines Students are graded according to Naresuan University Regulations for Undergraduate Studies 2. Standard Verification Process for Student Achievment 2.1 Standard Verification of Learning Outcomes before Graduation 2.1.1 Appoint an academic committee to verify the course syllabi, lesson plans and tests of all courses in each semester and to ascertain that the evaluation and assessment methods in the courses are practical and applicable and that the lecturers or those in charge of the courses have addressed issues related to the standard of the outcomes of the courses. 2.1.2 Arrange to have the learning outcomes evaluated by the workplaces, work supervisors and university supervisors. 2.2 Standard Verification of Learning Outcomes after Graduation 2.2.1 Survey the employment status of the graduates and their opinions on the program and the management of the teaching and learning. Conduct a survey with each batch of graduates in terms of the length of time for job hunting, opinions on their knowledge and ability, and confidence in their career. 2.2.2 Survey the employers’ satisfaction in terms of the graduates’ readiness to work and knowledge of their field of study as well as of the fields related to their career and the employer’s suggestions for improving the quality of the program.

3. Graduation Requirements 3.1 In order to qualify for graduation, students must meet all of

the following criteria: 3.1.1 All courses completed according to the conditions

specified by the program with no I or P remaining in the grade results 3.1.2 A minimum of 2.00 CUM-GPA 3.1.3 A maximum of 8 academic years of study time 3.1.4 Completion of study not before enrolling in 6 semesters

of full-time study , with the exception of students under special agreements with other Thai and foreign institututions or students transferring credits from other institutions

3.1.5 No outstanding debts with the university 3.2 In order to file for graduation, students must meet all of the

following criteria: 3.2.1 Being enrolled in the last semester of the study plan 3.2.2 Having attended compulsory activities according to the

university’s criteria 3.2.3 Having passed the English language test according to the

university’s criteria

Section 6 Lecturers’ Professional Development 1. New Lecturer Orientation 1.1 Provide an orientation or a guidance session for new lecturers to explain the university and the college policies as well as the details of the courses in the program. 1.2 Encourage the lecturers to keep increasing their knowledge and experience of teaching and doing research, provide support for their pursuit of higher degrees, trainings, academic and professional site visits, national and international academic conferences and sabbaticals. 1.3 Assign experienced lecturers and/or those with academic titles as mentors for new lecturers during their trial period. 2. Knowledge and Skill Development for Lecturers 2.1 Development of Teaching, Assessment and Evaluation Skills 2.1.1 Encourage the lecturers to keep increasing their knowledge and experience of teaching and doing research, provide support for their pursuit of higher degrees, trainings, academic and professional site visits, national and international academic conferences and sabbaticals. 2.2.2 Encourage the lecturers to enhance and update their teaching and assessment skills. 2.2.3 Require all lecturers to participate in student development activities by acting as student club advisors, trainers for student competitions at both national and international levels, and guidance teachers at the college’s guidance center. 2.2 Other Academic and Professional Development 2.2.1 Participate in community service activities related to the development of knowledge, morality and arts and culture conservation. 2.2.2 Encourage the lecturers to create academic works in the field of Human Resource Management. 2.2.3 Promote research studies to create new knowledge, develop the teaching and learning process, and enhance professional skills.

Section 7 Quality Assurance

1. Program Administration The program conducts the quality assurance according to Thailand Qualifications Framework for Higher Education and the university’s criteria as follows: 1.1 Produce the TQF documents and follow up on the TQF implementation in both semesters under the supervision of NUIC Director and according to the following details: - Produce and submit TQFs 3, 4, 5, 6 and 7 and report their KPIs through the TQF Management System. - NUIC and Division of Academic Affair report the submission of TQFs 3, 4, 5, 6 and 7 to the university’s Academic Committee and the Academic Council respectively. 1.2 The lecturers and departments in charge of the courses must ensure that the teaching and learning and the evaluation of the outcomes follow the details provided for the courses. 1.3 The thesis advisors and thesis committee must ensure that the thesis courses and evaluation follow the quality control procedures set by the university and the college. 1.4 Require all full-time and part-time lecturers to have at least a Master’s degree or a comparable qualification or an Assistant Professor position in the field of the course contents or in a related field. 1.5 Require a revision of the program according to a specified timeframe, or every 5 years, by updating the program based on the annual evaluation results and performance reports. 2. Graduates The program studies the demands of the labor market and society and/or the employers’ satisfaction towards the graduates, the details of which are as follows: 2.1 The Program Committee monitors the production of graduates to ensure that their qualifications meet the demands of the labor market, the society and the workplaces in both public and private sectors. 2.2 The program surveys the employers’ satisfaction towards the graduates and follows up on the graduates’ professional advancement according to the criteria in Thailand Qualifications Framework for Higher Education.

3. Students 3.1 Student Admission and Pre-Sessional Preparation 3.1.1 The program specifies the qualifications of applicants based on the standard criteria for undergraduate studies and Naresuan University Regulations for Undergraduate Studies. The Program Committee participates in the recruitment based on the applications and attached evidence. 3.1.2 The program provides an orientation for new students prior to the beginning of the academic year in order to enable the students to make adjustments and to introduce learning techniques, university rules and regulations, facilities provided by the university and the college and the students’ academic advisors. Moreover, the Program Committee organizes an English language and academic subject preparation project every academic year to assist the first-year students in their adjustment to the study at the higher education level. 3.2 Student Promotion and Development 3.2.1 Collaborate with other organizations in Thailand and abroad in student exchange programs to develop the students’ life and language skills. 3.2.2 Provide community services to take part in the community development and to integrate the activities in the program’s courses as part of the promotion of the 21st-centry learning skills. 3.2.3 Promote professional experience and hands-on problem solving through Cooperative Education. 3.3 Student Supervision 3.3.1 The Program Committee provides an advisory system to support and give advice to the students and arranges timetables for the students to meet with their advisors who give consultation regarding the study plan, research for learning development and various regulations all through the students’ study period. 3.3.2 The lecturers in charge of the program monitor the students’ retaining and graduation rates according to the program’s study plan. 3.3.3 The Program Committee surveys the students’ satisfaction towards the program and learning facilities and makes use of the results in the program administration. 3.3.4 The Program Committee summarizes the students’ complaints (if any) and reports them to the college every semester.

4. Lecturers 4.1 Recruitment and Appointment of Lecturers in Charge of the Program 4.1.1 The program aims to appoint 5 lecturers to be in charge of the program. The lecturers’ qualifications must meet the university’s standard criteria for undergraduate programs as well as the program’s duties and responsibilities. 4.1.2 New lecturers are recruited according to Ministry of Education’s standard criteria for undergraduate programs, their understanding of the program’s objectives and goals, their ability to use English as a medium of instruction and to accomplish the college’s missions, their knowledge and skills in classroom management and learning outcome evaluation, and their research and professional experience in the field of the program. The candidates are recruited and interviewed by a committee appointed by the university. The newly appointed lecturers are given an orientation by the college during which the college’s and the university’s rules and regulations and the details of the program administration are provided. 4.2 Lecturer Management 4.2.1 The program makes plan for the management of manpower. The lecturers in charge of the program are given the details of the workload based on their respective qualifications and skills. They can also comment on the workload and assist in the development of guidelines for teaching and learning. 4.2.2 The lecturers participate in the development of guidelines for teaching and learning in meetings during which they plan for course instruction, evaluation, assessment and verification. The information is further employed in the improvement of the teaching and learning as well as of the program. 4.2.3 The lecturers exchange methods for student development as well as for creating activities and projects that can strengthen the desired characteristics of students as specified in the program. 4.2.4 The lecturers review and revise the program based on their experience of the teaching and learning process, the development of the desired characteristics of the students and the problems related to the implementation of the program. A program revision is scheduled to be undertaken every 5 years. 4.3 Lecturer Promotion and Development The program follows NUIC’s system and mechanism in the promotion and development of the academic knowledge and ability of the lecturers in charge of the

program. NUIC allocates a budget of 12,000-15,000 Thai Baht/year for each lecturer’s development. This budget can be used for attending meetings, seminars and trainings. The college also organizes activities to enhance the lecturers’ research and teaching potential. 5. Program, Teaching and Learning, Student Evaluation 5.1 The program and the course contents are designed according to Naresuan University’s program development procedure and updated and revised every 5 years. 5.2 The course lecturers are designated in meetings where the lecturers plan for course instruction and workload based on qualifications, experience and evaluation results by students. 5.3 The program provides a guideline for course instruction that integrates key 21st-century skills in the teaching and learning activities. 5.4 The lecturers in charge of the program cooperate in the production of graduates and in monitoring, following up and uploading TQFs 3-7 to the TQF Management System. 5.5 The verification of the students’ learning outcomes is as follows: 5.5.1 Review and verify the quality of the learning outcomes and the assessment process based on the information in TQF 3, evaluation results of the course lecturers by the students, and course evaluation by the lecturers. The results are used to improve the course contents and the program. 5.5.2 Review and verify the learning outcomes after graduation by graduates and their employers. 6. Learning Resources NUIC allocates an annual budget of 13,000 Thai Baht for the program to procure books and printed materials and surveys the lecturers’ satisfaction with the learning facilities such as classrooms, audio-visual equipment, computer network system, Reading Room, and the general conditions of the building and environment. The lecturers in charge of the program are encouraged to provide suggestions regarding learning facilities essential for the program and the students. In addition, NUIC encourages the lecturers and the students to propose a list of books and printed materials to be procured within the allocated budget. The

Program Committee assesses the suitability of the proposed books before submitting the list to the college. Moreover, the lecturers and the students can submit a list of books from NU Book Fair according to an allocated quota (in the form of coupons) to be procured by the university’s central library.

7. Key Performance Indicators 7.1 Core KPIs The Quality Assurance KPIs to ensure the quality of the students’ learning outcomes are as follows:

No.

Key Performance Indicators

Year 1

Year 2

Year 3

Year 4

Year 5

2020 2021 2022 2023 2024

1 At least 80% of program designated lecturers have participated in meetings regarding planning, monitoring and reviewing the program administration.

× × × × ×

2 Provide the program details in the TQF 2 format which complies with the Thai Qualificaions Framework for Higher Education or Professional Standard/Standard of the program (if any)

× × × × ×

3 Provide the details of all courses and field experiences (if any) in the TQF 3 and TQF 4 formats before the semester begins.

× × × × ×

4 Produce the Course Report and Field Experience Report (if any) of every course in the TQF 5 and TQF 6 formats within 30 days after the end of each semester.

× × × × ×

5 Produce the Program Report in the TQF 7 format within 60 days after the end of the academic year.

× × × × ×

6 There is a verification process for student achievement according to the standard of learning outcomes as indicated in the TQF 3 and TQF 4 (if any) in at least 25 % of the

≥25 ≥25 ≥25 ≥25 ≥25

No.

Key Performance Indicators

Year 1

Year 2

Year 3

Year 4

Year 5

2020 2021 2022 2023 2024

courses being offered in each academic year.

7 There is a development/an improvement in teaching and learning, teaching strategies or evaluation strategies of the learning outcomes due to the evaluation results in the TQF 7 of the previous year.

× × × ×

8 Every new lecturer (if any) has participated in the orientation or received advice on teaching and learning.

× × × × ×

9 Every full-time lecturer has been academically/professionally developed at least once a year.

× × × × ×

10 The number of the supporting staffs (if any) who have been academically/ professionally developed is no less than 50 % per year.

× × × × ×

11 The average level of senior students’/new graduates’ satisfaction towards the program quality is no less than 3.5 out of 5.0.

× ×

12 The average level of employers’ satisfaction towards the new graduates is no less than 3.5 out of 5.0.

×

Assessment Criteria for the Approval and Promotion of the Program’s Performance A curriculum that meets the standard of Thai Qualifications Framework must qualify for the following conditions: (1) the compulsory KPIs (numbers 1 -5 ) must be achieved, and (2 )the total number of the achieved KPIs must be no less than 8 0 percent in the year of the assessment for at

least two consecutive years for the Program to be approved of its quality and further promoted. The Program is required to maintain the assessment result at the ‘good’ level for the consistency of the graduate quality development.

7.2 The Program’s Expected Learning Outcomes The program’s Expected Learning Outcomes comprise indicators specified in TQF 2 and monitored by the college / program.

No.

Key Performan

Indicators

Year1 Year 2 Year 3 Year 4 Year 5 2021 2022 2023 2024 2025

1 The percentage of graduates who are employed

15 % 20 % 25 % 30 % 35 %

2 The percentage of graduates who are employed in international organizations

5 % 10 % 15 % 20 % 25 %

7.3 The University’s Key Performance Indicators The university’s KPIs are monitored by the university through announcements,

measures, supervision, and assessment.

No. The University’s Key Performance Indicators Year

1

Year 2

Year3

Year4

Year5

2018 2019 2020 2021 2022

1 The percentage of the Specialization Courses with at least one lecture given by guest lecturers from the public/private sectors

45 50 55 60

2 The percentage of the students who passed the English language test according to the criteria set by the university

50

3 The percentage of the students who passed the information technology test according to the criteria set by the university

85

4 The percentage of the graduates who are employed/self-employed within 1 year of graduation

85

5 The number of students/alumni who have gained national/international recognition

25

6 The percentage of the courses that implement interdisciplinary approaches

40 50 60

7 The percentage of the number of projects/research studies/undergraduate theses that implement interdisciplinary approaches

10

8 The number of innovations created by undergraduate students

5

9 The number of start-ups/ entrepreneurships 5

10 The number of academic collaborative networks with public and private sectors and workplaces in Thailand and abroad

20

11 The number of target areas where students can create knowledge and innovations for the development of the economy and quality of life

10

Definitions of Terms Target area refers to the target area as indicated in the Stretegic Plan for the North and

the Lower North of Thailand Innovation refers to the creation or improvement of products, services, management

procedures and others based on knowledge and creativity that results in a novelty that generates economic and social use.

Start-up refers to a new business that impacts changes using innovations to create value added and features a fast business growth

Entrepreneur refers to a person engaged in business who is determined to realize his/her dreams and to overcome obstacles by means of business ingenuity

Section 8 Evaluation and Improvement of the Program Implementation

1. Assessment of Teaching Effectiveness 1.1 Assessment of Teaching Strategy 1.1.1 The lecturers attend meetings to share their viewpoints and consult experienced lecturers regarding teaching strategies. 1.1.2 The course lectuers/the lectuers in charge of the program ask for opinions and recommendations from other lecturers after the teaching strategies are designed. 1.1.3 The course lecturers ask the students about the effectiveness of their learning experience by means of course evaluation, questionnaire, group discussion during or at the end of the semester. 1.1.4 The students’ learning outcomes are evaluated based on their expressed conduct, participation in activities and test results. 1.1.5 The teaching strategies are planned with the evaluation results of the students’ learning outcomes in mind.

1.2 Assessment of the Lecturers’ Skills in Applying Teaching Strategies 1.2.1 The students conduct online evaluations of the lecturers’ performance through a system provided by the university. 1.2.2 Each lecturer proposes an improvement plan for his/her instructional approaches to NUIC Director and makes improvement according to the plan.

1.2.3 The students evaluate the lecturers’ instructional approaches, punctuality, clarification of course goals, objectives and assessment, and teaching media in all courses at the end of each semester. 1.2.4 The students’ learning outcomes are evaluated based on their expressed conduct, participation in activities and test results.

2. Overall Assessment of the Program The evaluation and assessment of the students are conducted according to Ministry of Education’s 2005 Standard Criteria for Undergraduate Programs, Clause 12, which indicates the criteria for educational assessment and graduation. The assessment process is as follows: 2.1 Assessment by Students and Alumni Appoint the Program Assessment Committee consisting of representatives of current students and alumni to plan for a systematic program assessment and to survey information needed for the program assessment from Year 1-4 students and from alumni. 2.2 Assessment by Employers of Graduates Follow up on the alumni with their employers/supervisors using questionnaires and interviews. 2.3 Assessment by Experts and/or External Assessors Analyze and assess the overall program and make use of the feedback from the students, alumni and employers in the assessment.

3. Assessment of the Program Implementation Based on the Program Specification The annual quality assurance according to the Key Performance Indicators in Section 7, Number 7, is conducted by a faculty-level internal quality assurance committee consisting of 3 committee members, one of which is an expert in the field of business administration or in a related field. 4 . Procedure for the Review of Evaluation Results and Plans for the Revision of the Program and Teaching Strategies The information from Numbers 1 -3 above provides an overall picture of the problems related to the program administration as well as those related to individual courses. The latter can and should be addressed immediately in a minor revision of the program. The revision of the overall program is scheduled to be undertaken every 5 years to ensure that the program is up-to-date and relevant to the needs of graduates and their employers.