BENEFITS ARCHITECTURE IMPLEMENTATION

TURNINGCLOUD PLATFORMOverview of Product

STUDENT POLLING SOLUTIONS INSTRUCTOR POLLING SOFTWARE

TURNINGCLOUD MANAGEMENT

TURNINGCLOUDA seamless engagement and data collection platform.

PLATFORM VISIONTU

RNIN

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UD ORG: As an organization, I would like a TurningCloud account, so that we can

manage the adoption of Turning Technologies for all users.

CONTENT: As an instructor, I want my content in TurningCloud and the ability use content across Turning Technologies applications so that my content is not restricted to one single application.

DELIVERY: As an instructor, I want a simple and reliable TurningCloud interface in that allows me to deliver content leveraging my desktop

applications.

DATA: As a user, I want my solutions to reliably collect participant data and store data in my TurningCloud Account for reporting and analysis.

ECOMMERCE: As a user, I want to easily purchase Turning Technologies solutions within my TurningCloud account for quick and easy purchasing capabilities.

TURNINGCLOUD BENEFITS

• FERPA compliance with secure login and AES encryption of student data

• A truly hybrid solution that bundles devices and ResponseWare together for use in the same environment via a TurningCloud Account

• Campus Organizational Structure that allows a central coordinator or administrator to manage users, usage and shared licenses

• Continuous cloud-based enhancements and deployment driven by customer input

• The same easy-to-use and reliable TurningPoint software available for PC and Mac. Software features a native PowerPoint® integration, on-the-fly polling over top of any application, as well as integrated self-paced mode for tests, quizzes and course evaluations.

• TurningCloud provides access to the newest features implemented into TurningPoint and ResponseWare applications

“We are committed to the needs of our customers. Our

development efforts are based on your input.

TURNINGCLOUD ENHANCEMENTS

LATEST WINTER RELEASE FEATURES• A Simplified Account Creation• Account Dashboard Indicators• Online Store Access via Account• Enhanced Org Admin Tools• TurningCloud Desktop Features• Improved Participant List Updating• Remembers ResponseWare login for

student apps

PROPOSED SPRING RELEASE FEATURES• Org Enhancements• Org Licensing• Cloud Session Storage (Beta)• Participant List Sync• EVC Content Delivery• Direct Integrations (BB, Canvas, D2L)• Instructor Emailing Tools

QT FEATURES• Full QWERTY keypad• Large display and improved menu system• Additional space to allow development of firmware features• Additional test storage space• OTA updates optimized and improved• 512 character support for presentation mode

PROPOSED FUTURE FEATURES• 512 character support for self-paced mode• Improved keypad look and feel• Timestamp logging for button presses and events• Equation mode

ResponseCards: RF, RF LCD, NXT & QT Receivers: Legacy & Long Range Receivers

TURNINGCLOUD HARDWARE COMPATIBILITY

LMS INTEGRATIONS

TurningPoint Cloud supports integrations with Blackboard, Moodle, Sakai, D2L and Canvas.

LTI is used for student registration from Blackboard and Canvas to Turning Account.

LMS ID is always leveraged for the association of the student in order to push results back to LMS. This ID cannot be changed in our system.

Instructors can pull rosters from the LMS, poll sessions in our software and then export grades directly to the LMS grade book as individual grade items.

PLATFORM ARCHITECTUREDesign, Hosting & Security

PLATFORM ARCHITECTURE & SECURITY

HOSTINGHosting: AWS EC2 US Data CentersNetwork Security: HTTPS SSL ProtocolService Security: AWS IAMScaling: AWS ASG Elastic Load BalancingReliability: Multiple AWS Availability ZonesStress Testing: Continuous and scaled

SECURITYFERPA Compliant: AACRAO AuditData Encryption: AES 128IT Security Practices: ISO CertificatePII: FN, LN, Email, Student ID

Turning Technologies has a team ready to complete all campus required security documentation. Preferred 2 week lead time for completion.

TURNINGCLOUD SYSTEM ARCHITECTURE

Follows local authentication and security protocolsMember of InCommonPasswords are not stored on TT serversAvailable for CAS and Shibbeloth

  

SINGLE SIGN ON

TurningCloudOperating Systems Supported:• Microsoft Windows 7, 8 or 10 (32-

or 64-bit)• Mac OS X v10.9, 10.10 and 10.11

TURNINGCLOUD PLATFORM COMPATIBILITY

ResponseWare Android AppOperating Systems Supported:• OS 4.1 or higher

TurningPoint Cloud Desktop• Both PC and Mac Office 2016 will be

compatible• Embedded Chromium browser

ResponseWare iOS AppOperating Systems Supported:• iOS 7.0 or higher• iOS 9 currently working, but requires

further testing. Official support made with December release

IMPLEMENTATIONTransitioning to the TurningCloud Platform

EIGHT STEPS TO TRANSITIONING TO THE CLOUD

1. Campus sign off on Campus Clicker Bundle2. Campus sign off on Bookstore/eCommerce Pricing3. Campus Complete Organization Form4. Campus Complete SaaS Agreement (Docusign)5. Turning Technologies [TT] Set up SSO (optional)6. Campus Implement LMS Integration LTI Link (optional)7. Turning Technologies Complete Campus Security Documentation8. Campus sign off on Customized Implementation Plan

Student device bundled with a Turning Account that includes virtual clicker app ResponseWare - all tied to the student’s Turning ID.

Regardless of instructor preference for clicker device or mobile app, student receives BOTH for one low price. Discounts available for multi-year licenses.

Bundles available through campus bookstores, Turning Technologies’ online store or both locations – based on individual university preference.

TURNINGCLOUD STUDENT BUNDLES

Student Account o Preferred Registration Method: From LMS, click the LTI Link o Turning Technologies Bulk Uploado Direct Link Student Account Registration

Instructor Accounto Turning Technologies Bulk Uploado Direct Link Instructor Account Registration

Organization Accounto Turning Technologies will create an organization account after the

completion of our Organization Information Formo Assign an organization admin(s)o If requesting SSO, provide SSO URL and all campus domains

(initially supporting CAS and Shib)

CREATING TURNINGCLOUD ACCOUNTS

Training Resources• TurningPoint Cloud Instructor Led Training:

http://www.turningtechnologies.com/support/turningpoint-cloud/online-classes• • TurningPoint Cloud On-Demand Tutorials:

http://www.turningtechnologies.com/support/turningpoint-cloud/tutorials• • TurningPoint Cloud Complete User Guides: • PC: http://help.turningtechnologies.com/TurningPointCloud/PC/\• Mac: http://help.turningtechnologies.com/TurningPointCloud/Mac/• • • Student Registration Documents:• D2L: http://www.turningtechnologies.com/pdf/content/D2L-TPC-Participants.pdf• BB- http://www.turningtechnologies.com/pdf/content/BB-TPC-Participants.pdf• Canvas: http://www.turningtechnologies.com/pdf/content/Canvas-TPC-Participants.pdf• Moodle: http://www.turningtechnologies.com/pdf/content/Moodle-TPC-Participants.pdf• Sakai: http://www.turningtechnologies.com/pdf/content/Sakai-TPC-Participants.pdf

CUSTOMER SUPPORT

AVERAGE SUPPORT TIME97% first call resolution

50 seconds – average hold time

7 minutes – average call length

2.75 hours – average e-mail response time

SUPPORT OPTIONS Support Hours M-F 8am-9pm EST Phone: 330.746.3015 Toll-Free: 866.746.3015 support@turningtechnologies.com ZenDesk Knowledge Base User Guides Feedback Forms Satisfaction Surveys Annual NPS Survey User Conferences Onsite Training WebEx Training Online Training Project Plan

https://www.turningtechnologies.com/technical-support