towerskills is an ilm centre of excellence in london. this is why we are different and this is what...

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DEVELOPING LEADERS GROWING TALENT Leadership Development

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TowerSkills is an innovative and enterprising learning provider based in the heart of London. We support organisations to reach their potential by offering tailored solutions. We encourage businesses to respond to changing markets by investing in their staff and to be able to meet successfully the demands of a globalised economy. At the centre of any business is the core management, sales and administration team. This may be just a few staff for a small organisation or cover a number of departments in a larger organisation. This team includes leaders and people-managers for whom our ILM programmes have already made a difference. From September 2014 we are offering programmes for finance, administration, IT, sales and marketing teams and individuals to augment the management and HR training that is already available. In order to provide good continuing professional development opportunities, we have added internationally recognised accountancy and finance qualifications, IT user and IT professional qualifications to our offer. We have also added new short programmes in these areas, including Finance for Non-Financial Managers and HR for Non-HR Managers. Whatever your business, we can help your core team improve their performance with the right accredited or non-accredited programmes. We have demonstrated real return on investment for our clients and an increase in customer satisfaction. TowerSkills employs industry experts who are able to design and develop bespoke solutions that reflect the values and objectives of our clients. We strongly believe in the importance of evaluating learning and development because effective evaluation forms part of any accountable and professional organisation. It is fundamental to good governance, good practice and good management. Organisations who invest in employee learning and development with TowerSkills benefit by: ●● Developing high-potential employees ●● Retaining key staff ●● Meeting the future skills requirements of the organisation ●● Enabling the achievement of the organisation’s strategic goals ●● Supporting changes in the organisational structure or business environment ●● Offering qualifications that combine innovative design with a strong focus on workplace performance ●● Deliver well-rounded managers with a proven ability to perform to the required standards

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Page 1: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERS GROWING TALENT

Leadership Development

Page 2: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

What Does Every Business Want To Have?

Happy and motivated staff

Increased business growth

Page 3: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

But How?

Embed a culture of learning and development at all levels.

Page 4: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

• Operational effectiveness and efficiency

• Trained employees are better able to adapt to change—a must in today’s economy

• Increased job satisfaction and reduction in employee turnover which boosts the bottom line

• More attractive workplace

• Transfer of organisational knowledge

• Better managers

• Reduced compliance risk

• Create a positive work environment

L&D Important, Why?

Page 5: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

• Leadership is lifting a person’s performance to a higher standard, the building of a personality beyond his normal limitations

• Leadership is the process of influencing the behavior of others towards the accomplishment of goals in a given situation

• The process by which a person motivates and guides the group towards a visualized goal

What is Leadership?

Page 6: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

What is the Challenge of Leadership?

Page 7: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

Top Three Factors Affecting Leadership Capability

Senior Managers:• Excessive workload• Management leadership capability not prioritised• Lack of confidence to manage underperformance

Middle Managers:• Excessive workload• Lack of confidence to manage underperformance • Inexperience of managers in leadership roles

Font Line Managers:• Lack of confidence to manage underperformance • Excessive workload• Inadequate training/lack of training

Page 8: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

Inadequate Training/Lack of Training Affecting Leadership Capability of:

22% of senior managers

36% of middle managers

38% of front line managers

Page 9: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

What Do We Do?

Professional programmes in:

●● Management Development●● Personal Development●● Human Resources●● Sales & Marketing

Endorsed and bespoke programmes

Coaching and mentoring

Page 10: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

The Process

Page 11: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

How Do we Do It?

• Study client’s business including knowledge of the industry and external environment

• Work collaboratively across client organisations’ different teams

• Make recommendations and decisions based on insight

• Use innovative techniques and offer creative solutions

• Design and deliver influential learning solutions using latest L&D trends

• Drive forward change using practical L& D interventions with measurable ROI

• Embed client’s culture, ethic and vision

Page 12: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

Examples of Experience

Essentia Management Development Academy (EMDA) Guy’s and St Thomas’ NHS Foundation Trust:

“I was able to apply what I have learned from the coaching and appraisaltraining. I trained a new member of staff recently and she found mystyle very helpful. I used the effective questioning and active listeningcoaching style.The academy has met my expectations in many ways and I am moreconfident in doing my job.”

Norland Management Services:

“To say the least, this was the single most life-changing training I haveever attended.”

“It has given me a fantastic support network of peers, diverse skills andtechniques to deliver my role. The course enabled me to build confidencewith competence.”

Page 13: TowerSkills is an ilm Centre of Excellence in London. This is Why We are Different and This is What We Do

DEVELOPING LEADERSGROWING TALENT

W: www.towerskills.co.uk T: 020 7510 7641 E: [email protected]

Thank You