Tower Operating Centre - iTOC

Application Server

iTOC Server

Authentication & Access Control

Events/Audit Logging

Vendor Management

Tower Inventory Management

User Management

Preferences

Synch Module

MIS

GIS Sensor Alarms Management

Device Management

Trouble Ticket Generator

NOC Gateway

Administrator Central Monitoring Team

Local Monitoring & Field Team Strategic Partner AMC Users

DB Server Gateway

Application Server

Performance Management

Maintenance Management

Trouble Ticket Management

Alert Management

Data Mining

MIS GIS Synch

Module

Sensors

Devices

OTA Admin

Web Server Dashboard Web Preferences Alerts & Notification Exception Views Report Views

Communication Server Communication Manager

Message Parser

API Interface

Rules Engine Queues

Health Monitor XML Gateway

Auto Discovery

Message Constructor

SNMP Gateway

OTA Provisioning Server Authentication & Access Control

Upgrades / Updates

Provisioning DB

Auto Discovery

Message Constructor

Message Handler

iTOC (Tower Operating Centre), an enterprise class solution, is designed to be the backbone responsible for monitoring, controlling, operations and management of the distributed infrastructure elements.

The application allows administrator to supervise, monitor and/ or exercise control over the distributed infrastructure passive elements. It will enable alarm monitoring and other fault conditions that could impact your level and quality of service. It provides the ability to analyze alarms, enable troubleshooting, communicate with operations team, site technicians and track alarms for reso-lution. It can notify via SMS/ Email and escalate alarms, to the appropriate field personnel or technicians to remedy the problem. To speed up alarms remedies, notifications are escalated in a hierarchal format if they are not resolved within specified time frames.

Application ArchitectureiTOC

iTOC application has the following modules.

iTOC – Screen Grab Samples

II. Presentation Layers • Dash boards • Management Information System Management (MIS) • Geographical Information System Management (GIS) • Data Import/ Export options • Reports and Charts

I.Functional and Transactions layers • Alarm Management • Fault Management • Trouble Ticket and Notifications • Energy Audit and Transaction Management • Preventive Maintenance Management (PM) • B-Check Management • Asset Management • Service Management • Spares Management • Access Control & Security

III. Data sources and System setup • System Management • Masters Management • User Management • Preferences • Device Management • Inventory Management • Company Master

IV. Communication Management • Site instruments to iTOC software via GRPS (primary), Ethernet (primary or fallback) and SMS (fallback) • iTOC Trouble ticket notifications via SMS/ Email to technicians • Over the air (OTA) configurations and upgrades remotely • Remote commands from iTOC to site equipments

Fuel Theft